Mac Pro :: Can Do An Exchange Of Battery With Apple Service
Feb 2, 2012
I just bought a Macbook pro last october, my battery life was able to last me 7 hours or so for normal usage, with playing movies and games will last 3 to 5 hours. now the batt life have depleted by half the timing? why is that so?
i have charged it full before using ytd, and the laptop subsequently reduced the batt life to 1hr26mins when its still at 97% just because im importing photos from my SD memory card. the battery life continue to deplete massively from 97% to a drop of 65% after using for one hour or so.Can i do an exchange of battery with apple service? is that within warranty?
Info:
MacBookPro, Mac OS X (10.7.2)
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Apr 5, 2012
My Mac Air is only 1.5yrs old and this morning it wouldn't power up even being plugged in..How long is the battery life on these normally?
Info:
MacBook Air (11-inch Late 2010)
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Aug 20, 2010
I calibrated my battery for the first time since Dec. When I plugged it in this morning, it took 3 hours to charge all the way, and now it's stuck on 99% full, 0:00 till completely charged, and I'm getting an error when I click on the battery in the menu bar that says "Service Battery". When I click on the error, it tells me that it may not be functioning properly and to take it to an authorized apple service retailer. Before I waste 2 hours by going to the Apple store and back, has anyone else had this problem, and is there a way to fix it without having it looked at?
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Nov 15, 2010
been using my older MBP with windows 7 for a while and have never notice oddies with the battery until now. Then recently after replacing the failed HD and re-installing Snow Leopard on my 2007 MBP, the battery panel is telling me "Service Battery"; it's battery health according to coconutBattery is fair for it's age (50%).
the unit (battery) has been replaced previously due to being considered 'under performing'. Is Snow Leopard trying to encurate it's users to replace the battery more frequently? If not, does anyone know why this appears? I'm at lost, since it appears to work fine, if not charging completely.
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Aug 31, 2009
I'm not sure if this is SL related, but I get the service battery warning when I click on the battery status. iStat reports it at 62% health. Rev B 1.6 just 6months old. Should I bring it to apple or is it just a bug of SL?
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Jul 20, 2010
So, I randomly clicked on my battery and noticed this "Service Battery" message. I had never seen it before. Obviously, this isn't a good thing. My Mac is 3 and a half years old so I'm not surprised this message poped up. So, I opened Coconut Battery and noticed my current battery capacity is at 65%. Even though charger says it's green, my battery isn't even charging. Should I make an appointment with Apple? My AppleCare expired so i'll have to buy a new battery when the time comes. I'm sure they're not cheap, either.
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Sep 18, 2009
I just got a weird "Service Battery" message on my santa rosa MBP 15". I have never seen this before, and it shows up right above the time remaining in the status bar.
Anyone know what this means? I haven't noticed anything wrong with the battery (other than gradual decline in capacity). When I click on the message its opens a Mac Help window and says this "Service Battery: The battery isnt functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Have your computer checked by an Apple Authorized Service Provider (AASP). You can continue to use your battery before it�s checked without harming your computer."
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Sep 18, 2009
Alright so i've had this Macbook pro for quite a while now, its the February 2008 version. About a few days ago it said "Service Battery" on the top right. I bought the 3 year coverage for the Macbook pro.. would it cover the battery being replaced or no? When i read service battery it says the battery isn't functioning normally - it doesn't say replace son or replace now, so im assuming theres something defective with the battery?
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Sep 10, 2014
my battery status is Service Battery. It is a macbook pro 17 from 2009 and has 831 cycles on it, with 1000 listed on the chart before it is used up.Â
so what is servicing the battery? what does that mean?
Info:
MacBook Pro, Mac OS X (10.7)
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Dec 9, 2014
What does "service battery" mean on my 2008 15 inch MB Pro?
Info:
MacBook Pro (15-inch Early 2008), Mac OS X (10.6.8)
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May 15, 2010
What does it mean - "Service Battery" in charge level icon?Is it really bad?
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Mar 8, 2012
My Macbook Pro does,nt seem to have any life in the battery does it need a new one
Info:
MacBook Pro, Mac OS X (10.6)
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Apr 8, 2012
my battery is no longer keeping a charge and says "need service". It never went through the other stages of battery digression (replace soon, replace now) just straight to service asap with no charge.I had gone away for the weekend and this is all i did the last session i had my computer on.I installed the java update from April 3-4 2012 in the software update and also ran a script search for trojans that i got off a cnn article. Usually i am not a sucker for these scare articles but something urged me to believe in it so i downloaded the two files (looking now they are mac applications) named trojan check 1 and 2. The search cam up null, i sighed relief patted my mac and shut it down. I disconnected the power because i was going to be away. When i cam back last night, a 2 hr charge was burnt up in about 20 mins. I thought maybe it was just running out from the weekend so i powered down charged over night. Still no charge. I did the sleep,reset,power off cycle then reset the smc. Still no charge. Here is my battery info. [code] I am almost positive i am under warranty still. It is a little confusing, basically my credit card doubles any warranty i receive. So my 2 year apple care turnedinto a 4 year. I think. Anyway i need to look into that before i can bring it into a store. But i wanted to get as much info as i could before i take it to a genius.
Info:
Mac OS X (10.5.5)
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Nov 14, 2006
My serial number on my iBook battery is: 6C5345 VLS9YD Can someone help me with regards to the Apple Battery Exchange, does my battery need to be replaced?
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Sep 29, 2010
I have a base level 1st Gen Unibody 15" Macbook Pro. It has the removable battery and I bought it refurbished online because it was way cheaper. I do have Applecare. A few weeks ago it began randomly turning off. Like I will be doing stuff, have plenty of battery left according to both the software meter and the green lights on the side, then it will click, the screen will turn black and I won't be able to turn it back on.
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Nov 15, 2010
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
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Dec 11, 2010
Ater charging it the other day I noticed a "service battery" error which went away the next. I checked the power section in the System Utilities and I noticed that my battery has shifted from "Good" to "normal" and I'm now at 469 cycles which I do not understand I also notice a very quiet humming-- I'm not sure if I'm just being paranoid and searching for problems or if there's a correlation amongst the issues. I've let the battery wear it self down and shut down and sit for a few hours and fully charge which has helped, but now it only holds charge for about 3-4 hours or so, opposed to the 5 hours I got when I initially bought it.
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Jul 19, 2009
I've been getting poor battery life on my MBP for about a month now. I get like 90 minutes to 2 hours max with brightness down and bluetooth off. I tried calibrating to no avail, and finally I'd had enough and called Apple.
I still have 8 months left on my original warranty. The guy on the phone told me that unless I bought Apple Care for the extended phone support, he could not help me. So I said fine, should I just go into the Apple Store? He said no, they would refer me back to him and he still couldn't help me. So I asked him if my one year warranty included battery problems like I'd outlined, and he said yes, but that I'd need phone support. WTF?
Okay, that makes zero sense and I'm annoyed now with his endless loop of nothing. Basically I can't get a part of my purchase that's covered under warranty taken care of because I haven't bought Apple Care yet? That's ridiculous. Has anyone else heard of this? Of course, I always buy Apple Care for my products, but when I purchase it varies within the first year based on when I have the money.I made a Genius Bar appointment, but I was really hoping to not have to go there today. Just wondering if anyone has some insight on this.
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Mar 29, 2010
Coconut Battery is showing that I only have about half of my original battery max limit left, but now I'm getting a message that says "Service Battery" when I check battery info from the icon on the top of the screen. Anything at all I can do at this point, short of buying a new battery?
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Jun 13, 2010
implement run app in system bar only (NOT on the Dock). It's like Wifi or Battery status.App should be run in background.
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May 3, 2012
I have a MacBook Pro 15inch (mid 2009). Since a couple of days the battery menu shows: "Service battery".
CoconutBattery says: capacity 71%, 384 load cycles, 32 months old.
Do I have to change the battery? Or is it possible to improve the capacity? Someone told me to take the battery out, boot and hold down Alt+Cmd+P+R and put the battery back in! But is it possible to take out the battery of a MacBook from mid 2009?
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Nov 23, 2010
I've got my work's email on both my iPhone and iPad using Exchange, but I can't get it to work on my Mac Mini using Apple's Mail program.
Our IT guy said it won't work. Any tips? Seems like it should work. What makes the Apple Mail program different than the iPhone/iPad's?
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Nov 3, 2009
I'm trying to connect Apple mail 4 to our exchange 2003 server. When I setup the account Apple Mail gave me two options:
Exchange 2007
Exchange IMAP
So will I have to enable Exchange IMAP in order to connect? Will it support 2003 if I select Exchange 2007?
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Mar 27, 2009
Not sure if this is the right topic area but :
I bought an iMac on March 9th.
Last Saturday (March 21st) it had a major system failure, would not boot and had vertical line across the screen, and I took it to the Apple store. They said it was either a HD, LED, or video card problem. The "genius" said I should have it back in 3-5 days.
So today is either day 5 (business days) or day 7 (calendar days) I called them yesterday and they said it was the video controller and no ETA on when it will be ready but they will call me when it is ready.
My question is : Is it me or is this a little ridiculous customer service for a 13 day old iMac? Would I be a little out of line going to the store and either demanding a "new" iMac or my iMac today ? A broken video card should take about a day or two to get back to the customer in my opinion...
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May 13, 2012
We have a new Exchange 2010 server set up in our office. We upgraded from 2003 specifically to support using Apple Mail.Â
We are now connecting our various iPhones, iPads, and Macs (all running Lion) to the Exchange server and we see the iPhones and iPads sync very quickly with the server, but Apple Mail on the Macs seems to be throttling itself to about 70KB/s. The iPhone and iPads synced in minutes, but the Macs have been spinning for 3 hours now, never going above 70KB/s of download speed.Â
It's clearly not the server or the network slowing things down as the iPhones and iPads are connected over the same network.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 24, 2012
I have to quit Mail and restart it to start getting emails again. Plus all the messages I had deleted come back again and those moved elsewhere are back in the inbox. My company IT says the problem is that they are using an older version of MS Exchange server software and that Apple is not fully compatible. Is there a way to improve Apple Mail performance on my end?
Info:Apple Mail, Mac OS X (10.7.4)
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Jun 4, 2012
I live in a rural area and Apple Care will not allow mail in service. They suggested I drive 1500 kms to the Apple Store. Is there any way to actually use Apple Care in rural Canada? Or did I just waste $275.
Info:
MacBook Pro
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Dec 16, 2010
I use my iPad to access my work emails as it's easier on a bigger screen than the blackberry.
My IT guy at work said normally it doesn't work outside our approved accounts, except on the iPhone and iPad you can bypasss it by turning SSL off.
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Dec 9, 2009
So I'm rolling out 10.6 on some Mac Pros in our office. So far it's gone fairly smoothly (aside from the fact that Xerox has decided to not bother make drivers for 10.6). We're switching over to Apple's Mail/iCal/Contacts instead of the buggy Entourage. Of the 4 users, 3 of them are working fine. Sometimes their AD session goes buggy and they can't access shared folders on our server via smb, but a restart fixes it. I have one user who comes in every morning though, and her Apple Mail app can not sync with the Exchange 2007 server. It prompts her for her password and won't accept it. She can access shared folders though via smb and they open up right away, meaning it's recognizing her domain and user/pass with out her entering it manually.
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Jun 25, 2014
I have a bunch of contacts in my Apple Contact book but am using Outlook for Mac 2011 for email, contact management, and calendar. I have read that you have to sync your Apple contact book to your exchange account rather than directly to the Outlook for Mac 2011 programs so you don't create duplicates (contacts coming from the Apple address book AND the Exchange server). However, I can't find anything that tells me how to sync the Apple Contacts with my Exchange account. I figure at that point once synced, my exchange account will push the new contacts from the Apple Contact book back into Outlook for Mac 2011 making everything whole.
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