MacBook Pro :: Battery Not Functioning Normally / Service Battery
Sep 18, 2009
I just got a weird "Service Battery" message on my santa rosa MBP 15". I have never seen this before, and it shows up right above the time remaining in the status bar.
Anyone know what this means? I haven't noticed anything wrong with the battery (other than gradual decline in capacity). When I click on the message its opens a Mac Help window and says this "Service Battery: The battery isnt functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Have your computer checked by an Apple Authorized Service Provider (AASP). You can continue to use your battery before it�s checked without harming your computer."
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Sep 18, 2009
Alright so i've had this Macbook pro for quite a while now, its the February 2008 version. About a few days ago it said "Service Battery" on the top right. I bought the 3 year coverage for the Macbook pro.. would it cover the battery being replaced or no? When i read service battery it says the battery isn't functioning normally - it doesn't say replace son or replace now, so im assuming theres something defective with the battery?
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Aug 20, 2010
I calibrated my battery for the first time since Dec. When I plugged it in this morning, it took 3 hours to charge all the way, and now it's stuck on 99% full, 0:00 till completely charged, and I'm getting an error when I click on the battery in the menu bar that says "Service Battery". When I click on the error, it tells me that it may not be functioning properly and to take it to an authorized apple service retailer. Before I waste 2 hours by going to the Apple store and back, has anyone else had this problem, and is there a way to fix it without having it looked at?
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Nov 15, 2010
been using my older MBP with windows 7 for a while and have never notice oddies with the battery until now. Then recently after replacing the failed HD and re-installing Snow Leopard on my 2007 MBP, the battery panel is telling me "Service Battery"; it's battery health according to coconutBattery is fair for it's age (50%).
the unit (battery) has been replaced previously due to being considered 'under performing'. Is Snow Leopard trying to encurate it's users to replace the battery more frequently? If not, does anyone know why this appears? I'm at lost, since it appears to work fine, if not charging completely.
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Aug 31, 2009
I'm not sure if this is SL related, but I get the service battery warning when I click on the battery status. iStat reports it at 62% health. Rev B 1.6 just 6months old. Should I bring it to apple or is it just a bug of SL?
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Jul 20, 2010
So, I randomly clicked on my battery and noticed this "Service Battery" message. I had never seen it before. Obviously, this isn't a good thing. My Mac is 3 and a half years old so I'm not surprised this message poped up. So, I opened Coconut Battery and noticed my current battery capacity is at 65%. Even though charger says it's green, my battery isn't even charging. Should I make an appointment with Apple? My AppleCare expired so i'll have to buy a new battery when the time comes. I'm sure they're not cheap, either.
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Sep 10, 2014
my battery status is Service Battery. It is a macbook pro 17 from 2009 and has 831 cycles on it, with 1000 listed on the chart before it is used up.Â
so what is servicing the battery? what does that mean?
Info:
MacBook Pro, Mac OS X (10.7)
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Dec 9, 2014
What does "service battery" mean on my 2008 15 inch MB Pro?
Info:
MacBook Pro (15-inch Early 2008), Mac OS X (10.6.8)
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Mar 8, 2012
My Macbook Pro does,nt seem to have any life in the battery does it need a new one
Info:
MacBook Pro, Mac OS X (10.6)
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Apr 8, 2012
my battery is no longer keeping a charge and says "need service". It never went through the other stages of battery digression (replace soon, replace now) just straight to service asap with no charge.I had gone away for the weekend and this is all i did the last session i had my computer on.I installed the java update from April 3-4 2012 in the software update and also ran a script search for trojans that i got off a cnn article. Usually i am not a sucker for these scare articles but something urged me to believe in it so i downloaded the two files (looking now they are mac applications) named trojan check 1 and 2. The search cam up null, i sighed relief patted my mac and shut it down. I disconnected the power because i was going to be away. When i cam back last night, a 2 hr charge was burnt up in about 20 mins. I thought maybe it was just running out from the weekend so i powered down charged over night. Still no charge. I did the sleep,reset,power off cycle then reset the smc. Still no charge. Here is my battery info. [code] I am almost positive i am under warranty still. It is a little confusing, basically my credit card doubles any warranty i receive. So my 2 year apple care turnedinto a 4 year. I think. Anyway i need to look into that before i can bring it into a store. But i wanted to get as much info as i could before i take it to a genius.
Info:
Mac OS X (10.5.5)
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Sep 29, 2010
I have a base level 1st Gen Unibody 15" Macbook Pro. It has the removable battery and I bought it refurbished online because it was way cheaper. I do have Applecare. A few weeks ago it began randomly turning off. Like I will be doing stuff, have plenty of battery left according to both the software meter and the green lights on the side, then it will click, the screen will turn black and I won't be able to turn it back on.
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Nov 15, 2010
The warranty on my mid-2009 MacBook Pro 13" expires in 2 days and my battery seems to be dying. I wish it would hurry. This morning, I got a "Service Battery" warning with a "Check Battery" message in the Power section of About This Mac. Took my machine to the Genius Bar this evening and it passed the battery diagnostic with 81.1% health.
90 minutes later, I'm sitting outside at Barnes & Noble next to the Apple Store and I get another Service Battery warning. My full capacity charge is down to 3928 from the 4258 mah observed while at the Genius Bar. I carried the machine back to the Genius Bar but it was, unfortunately, closed. They made note of the warning and set an appointment for me to come back tomorrow.
Now (a few hours after my last Genius Bar visit), my charge capacity is 4210 - very slightly above the 80% capacity level needed for the tech to replace my battery. Why is my machine so schizo? Any chance there's a relationship between the machine's temperature and reported charge capacity?
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Jul 19, 2009
I've been getting poor battery life on my MBP for about a month now. I get like 90 minutes to 2 hours max with brightness down and bluetooth off. I tried calibrating to no avail, and finally I'd had enough and called Apple.
I still have 8 months left on my original warranty. The guy on the phone told me that unless I bought Apple Care for the extended phone support, he could not help me. So I said fine, should I just go into the Apple Store? He said no, they would refer me back to him and he still couldn't help me. So I asked him if my one year warranty included battery problems like I'd outlined, and he said yes, but that I'd need phone support. WTF?
Okay, that makes zero sense and I'm annoyed now with his endless loop of nothing. Basically I can't get a part of my purchase that's covered under warranty taken care of because I haven't bought Apple Care yet? That's ridiculous. Has anyone else heard of this? Of course, I always buy Apple Care for my products, but when I purchase it varies within the first year based on when I have the money.I made a Genius Bar appointment, but I was really hoping to not have to go there today. Just wondering if anyone has some insight on this.
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Mar 29, 2010
Coconut Battery is showing that I only have about half of my original battery max limit left, but now I'm getting a message that says "Service Battery" when I check battery info from the icon on the top of the screen. Anything at all I can do at this point, short of buying a new battery?
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May 3, 2012
I have a MacBook Pro 15inch (mid 2009). Since a couple of days the battery menu shows: "Service battery".
CoconutBattery says: capacity 71%, 384 load cycles, 32 months old.
Do I have to change the battery? Or is it possible to improve the capacity? Someone told me to take the battery out, boot and hold down Alt+Cmd+P+R and put the battery back in! But is it possible to take out the battery of a MacBook from mid 2009?
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Apr 5, 2012
My Mac Air is only 1.5yrs old and this morning it wouldn't power up even being plugged in..How long is the battery life on these normally?
Info:
MacBook Air (11-inch Late 2010)
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May 15, 2010
What does it mean - "Service Battery" in charge level icon?Is it really bad?
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Feb 2, 2012
I just bought a Macbook pro last october, my battery life was able to last me 7 hours or so for normal usage, with playing movies and games will last 3 to 5 hours. now the batt life have depleted by half the timing? why is that so?
i have charged it full before using ytd, and the laptop subsequently reduced the batt life to 1hr26mins when its still at 97% just because im importing photos from my SD memory card. the battery life continue to deplete massively from 97% to a drop of 65% after using for one hour or so.Can i do an exchange of battery with apple service? is that within warranty?
Info:
MacBookPro, Mac OS X (10.7.2)
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Dec 11, 2010
Ater charging it the other day I noticed a "service battery" error which went away the next. I checked the power section in the System Utilities and I noticed that my battery has shifted from "Good" to "normal" and I'm now at 469 cycles which I do not understand I also notice a very quiet humming-- I'm not sure if I'm just being paranoid and searching for problems or if there's a correlation amongst the issues. I've let the battery wear it self down and shut down and sit for a few hours and fully charge which has helped, but now it only holds charge for about 3-4 hours or so, opposed to the 5 hours I got when I initially bought it.
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Jun 13, 2010
implement run app in system bar only (NOT on the Dock). It's like Wifi or Battery status.App should be run in background.
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Jan 4, 2010
I have just completed rescuing a water damaged MB C2D which was originally a 2.16 and is now a 1.83. Fun project for a cold Sunday afternoon. 5 hrs I have one issue with the MB and that is the charging of the battery. The battery icon sometimes shows 'no battery' or if it shows a battery is recognized, it isn't charging. The LED on the mag-safe charger is always green. The battery is from the water damaged 2.16 and my thinking is that it may have suffered damage from being exposed to water. Original owner left the MB in the backyard and it started to rain!
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Apr 17, 2012
My 15" Mid-2009 Macbook Pro is giving the 'Service Battery" warning. System information says:Â
"Battery Information:  Model Information: Serial Number:         W0934AD9777VA Manufacturer:         SMP Device Name:    bq20z451 Pack Lot Code:         0 PCB Lot Code:         0 Firmware Version:         3 Hardware Revision:         3 Cell Revision:         100 Charge Information: Charge Remaining (mAh):         4477 Fully Charged:         Yes Charging:    No Full Charge Capacity (mAh):         4477 Health Information: Cycle Count:         377 Condition:         Service Battery Battery Installed:         Yes Amperage (mA):         -1157 Voltage (mV):         12156"
So it looks as if the battery is OK, but it is not charging properly. I obviously have to take it to be repaired - but what can they do? I understood that they can't replace the battery, so what are the options? It has only been through 377 charge cycles - that doesn't sound a lot to me - but is it? Shouldn't a laptop that's only just over 2 1/2 years old still have a perfectly good battery?
Info:
MacBook Pro, Mac OS X (10.7.1), 2.66GHz Core 2 Duo - 4GB 1TB
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Apr 18, 2008
My battery needed replacing for a couple of months before i dropped it from about knee level onto a sidewalk. After the drop I got the not charging icon. I thought maybe the battery had just finally died. so I did not panic about the no charge. The laptop works fine when plugged in to power with the old battery on or no battery at all. Not at all when unplugged.
When I put the brand new battery on the lap top, the computer shuts down halfway through boot up. I tried holding the power button down through boot up reset, as well as removing all power (plug and battery) and holding down the power button for 10 seconds reset.
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Jan 6, 2009
I get the whole part about that I set my laptop to go to sleep in 5 minutes, and if I close the lid it'll go to sleep, and the little light at the bottom starts to pulse, etc. But in sleep mode, my battery seems to drain extremely fast!
For my old Gateway M275 laptop while in sleep mode, it would probably lose about 5-7% of it's battery in a day's duration. With my MacBook Air, I just came back to it tonight after a day's worth of sleeping, and my battery was down to 16% from 29%. And to check, it was indeed sleeping!
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Mar 14, 2009
If you look at apple's battery life page it states the MBA battery is removable, I thought it wasn't supposed to be?Battery Lifespan For Apple notebooks with removable batteries ? such as the MacBook, MacBook Air, and 15-inch MacBook Pro ? a properly maintained battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles. You may choose to replace your battery when it no longer holds sufficient charge to meet your needs.
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Apr 2, 2012
I have an early 2008 non-unibody MacBook Pro. For about a year now, the status of the battery has been "replace soon." I was still getting a pretty good amount of time off of one charge so I wasn't too worried. This past Saturday morning, I woke up, checked the battery indicator lights on my computer (it had been sleeping since the day before) and it said it had about 60% percent so I opened it. I was on the Internet for about 10 minutes before it shut off without warning.
It wouldn't turn back on when I pressed the power button, so I plugged it in and it turned back on. When I checked, the battery status was "replace now." After using it, I turned it back off and left for NYC for the weekend and didn't bring it with me. When I got home last night, I plugged it in and tried turning it on with no luck. The battery indicator light was flashing one light, so I just assumed it would need to charge for a bit before it would turn back on. After about two hours, when I went to bed, it still was flashing just one light. I kept it plugged in over night, and this morning when I checked it, the battery indicator lights showed that it was fully charged, but it still wouldn't turn on. I still kept it plugged in throughout the day just in case, but it still won't turn on even though all the lights are lit. Is the battery just showing me false information, or should I be worried about more than just the battery?
Info:
2008 MacBook pro
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Jun 2, 2009
purchased a macbook Unibody back in October 2008 when they were released and use it heavily. The battery no longer holds a nice long charge - I get about 2 to 2.5 hours out of a full charge.
The battery has 149 cycles on it, which is obviously high (and correct, I use the hell out of it). With it still being in warranty, is it worth pursuing a replacement battery? Will Apple tell me to go take a hike with the high cycle counts?
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Nov 11, 2009
i just ordered a late 2008 macbook pro 15 with the dual GPUs (9400m and 9600m GT) and I'm a little worried about the battery life.
-What can I expect if just doing normal every day stuff (web surfing mostly?)
-does watching a movie off of the hard disk use less battery than watching it off a DVD? Is there a big difference?
I'm not a big gamer but would like to have the horsepower to play a game should one come out that I want. I'm also not a big traveler so battery times are only of average importance.
Basically, I'm asking if I made a good purchase considering I have only average concerns for both battery and game performance. They had the new 7 hour battery 15" macbook pro for the same price but it doesn't have the dual GPUs.
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Nov 14, 2009
I have a MacbookPro mid 2009 and have some problems with my battery. This morning I noticed that the battery was empty through it was supposed to be in sleep mode during the night. My battery has 97 cycles and has 99% of its original capacity. What could be the cause of this problem ?
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May 20, 2010
I just want to make sure nothing else is wrong with my Macbook..have never replaced the battery in 3+ years...Always says not charging and once the magsafe is removed Pro shuts off...is completely dead battery the only problem..?
Battery Information:
Model Information:
Serial Number:Sony-ASMB012-3856-4ebc
Manufacturer:Sony
Device name:ASMB012
Pack Lot Code:0000
PCB Lot Code:0000
Firmware Version:0110
Hardware Revision:0500
Cell Revision:0303
Charge Information:
Charge remaining (mAh):0
Fully charged:Yes
Charging:No
Full charge capacity (mAh):0
Health Information:
Cycle count:218
Condition:Check Battery
Battery Installed:Yes
Amperage (mA):0
Voltage (mV):10209
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