Does anyone know the replacement policy if you get your MBP replaced through Applecare, is it done by price or "performance"
I have a SR 2.4 MBP 15, does anyone know whether it would be replaced by the 2.53 or 2.66 MBPs, as I am worried that the 9400M will be worse for gaming.
I was just wondering if any of you have had experience with getting a replacement from Apple.
I have a few questions about it.
I'm pretty sure I'm eligible for a replacement, since my Unibody Macbook Pro has had multiple issues and has had the logic board replaced a couple of time.
All within the same year. I do have AppleCare on it, and I'm going to request a replacement from them since going back and fourth and having nothing get fixed is not productive.
So, my questions are.
1.) Is it better to talk to them over the phone? That way I would be able to get to a higher up directly, right? Opposed to the AppleStore.
2.) Since the update is coming shortly, apparently maybe. Would apple replace/upgrade my laptop to one of the newer ones? I assume that would depend on how long they've been out, if yes.
And if so, how long after release would I need to wait to receive one of those?
3.) When doing a replacement, do they replace only the laptop itself? Or would I give them everything of mine (old box, cords, etc.) and they just give me a brand new boxed one and that's it?
Is it possible that the full fledged apple tablet that some people wanted will simply be the Macbook pro touch? This wouldn't step on the feet of the ipad market because the price would be too high.
View 3 Replies View RelatedMaybe if they put the speakers on the display wouldn't they have more room to be able to put a full sized keyboard? Or would it make the display thicker?
View 24 Replies View RelatedI just bought a 13" MBP which I know has some clever battery technology built in. I also know that the overall life of some rechargeable batteries is lengthened by ensuring they are regularly fully discharged and recharged instead of keeping them charged to a maximum at all times. Does anyone know whether the overall life of the MCP's innovative battery is maximized by adopting the same policy?
View 3 Replies View RelatedI have the 13.3" Macbook Pro, which I just purchased in October. I want to upgrade to the 15 or 17 inch Macbook pros, so I was wondering if Apple has an exchange policy that can exchange my (Like-new condition, with original box) Macbook Pro and upgrade to a bigger one, of course paying some sort of fee and the difference between laptops.
Info:
MacBook
Pro, Mac OS X (10.7.3)
I have just noticed a dead pixel in my MacBook Pro 13 inch. Is it possible that i could have my Mac replaced? If not, what do I do and what is the policy? I do have Apple Care.
Info:
MacBook
Pro, Mac OS X (10.7.4)
Before I upgraded the V220 USB mouse was recognized automatically whenever I plug in the USB receiver.
After I upgraded even though the mouse is recognized by the Logitech Control Center software, the mouse does not work, as in moving the mouse does not cause the mouse pointer to move.
I use a MacBook Pro. Anybody has the same experience?
i have a Mac Mini and two mac notebooks that run Snow Leopard. I've been backing these machines up to a 300 GB drive that is now full.Today I brought home a 2TB drive so that I can use Time Machine to backup the desktop Mac Mini.
Can I use the same hard drive to use Time Machine for the two notebooks, as well? What about storing other backups on that drive as well? I'm just trying to map the most logical approach to having safe backups. Let me know what you think.
Apple is investigating problems with its new Penryn-based Intel notebooks that cause flickering and graphics corruption during media playback and web browsing.
The two issues have been widely reported by users of the company's latest 13-inch MacBooks and 15-inch MacBook Pros, both of which began shipping in February.
In particular, users on the Apple discussion forums say (1, 2, 3, 4) that QuickTime playback of video files is routinely marred by flickering or the appearance of "washed out" graphics on their new machines.
"When I am watching the Video Tutorials for any of Apple products my QT flickers dark and light, not to the point where I can't see the video, but to the point where it is annoying," one user wrote.
"Exact same problem here," replied several others.
Meanwhile, the same batch of users are also reporting instances of graphics corruption on their machines when scrolling through Safari webpages or Mail messages -- both of which rely on Apple's Webkit framework.
"My wife has got a current gen Macbook Pro that is exhibiting a very strange behavior," one user wrote in an AppleInsider forum thread on the subject. "When she's on battery power she gets graphical glitches/tearing when scrolling in a browser."
"I have a current generation [MacBook Pro] and I have the same problem," said another. "Also when loading web pages, often with pictures, the content in the active window flickers a lot."
Thus far, it appears the anomalies are the result of a software glitch rather than a flaw within hardware. Several users attempting to diagnose the problem on their own report that the issues became noticeable only after installing the Leopard Graphics update that was released alongside the recent Mac OS X 10.5.2 Update.
One user even went as far as to install a build of the still unreleased Mac OS X 10.5.3 Update -- which is said to include fixes for graphics corruption -- on his system to see if it remedied the issue. Although he claimed the upcoming update fixes the problem, another user performing the same kind of check reported that while 10.5.3 does indeed alleviate some symptoms, it "doesn't completely correct the issue."
Graphics corruption experienced on Apple's new notebook systems.
For its part, Apple over the weekend formally acknowledged the issues for the first time in an email response to one customer.
"Apple has received reports similar to the behavior you are describing and we are investigating those reports," the company said. "Further information will come in the form of a Knowledge Base article, Software Update, or Software Release."
I am going to college in the fall and they have a strict no P2P policy. I was thinking I could get around this by installing LogMeIn on my Mac at school and download torrents from there. Then I would log into my computer at home, which is on Verizon FiOS and has no limitations/bans. Would this work and if not are there any other ideas? I have an iPhone 3G so I could tether if worst comes to worst.
View 23 Replies View RelatedI have a mac mini running lion server.I have a couple of mac clients (notebooks). I have to enable mobile accounts so notebooks will work when traveling.However, I want family to logged into server as well. I am still in testing, and I think I have client side working ok (sync on demand, sync logging in and out)However, when user now logs directly into server (or anything else that would cause a sync, manual sync or logging off), it causes errors. It appears it isn't smart enough to know it is trying to sync back to itself.
View 1 Replies View RelatedThe insurance company will give a new macbook to a college at work and he is wondering if he has to uninstall iWork from the old one, to be able to install it on his new macbook. Can he use the same license (iWork came with 3 licenses) or does he loose 1? In other words, if you uninstall iWork con you install it again with the same license.
View 1 Replies View RelatedI want to set up my Mac OS X Server to allow network authentication from windows clients, but I also want the users to have policies to restrict what they can do (like the workgroup manager for mac os x clients). I know that in Windows server 2003 you can set the group policy settings somewhere, but is it possible on a Mac OS X Server?
View 7 Replies View RelatedThis page began showing up and I've changed Wifi's and looked into my security settings and I can't find the problem.
Info:
MacBook Air (13-inch Mid 2012), OS X Mavericks (10.9.5)
so my iMac running leopard on my college campus was forced to install this application called "Policy Key.app" This program allows me to connect to the internet for my campus, yet, as I dug through the permissions of this app, I see that there is system access, admin access, myself with access, and then...."Unknown" with read and write capabilities. Is this normal? I assume the write part must be to deactivate my internet if I am doing something illegal obviously but I must say I feel uncomfortable knowing that there is the "Unknown" user that can read and write my internet access levels.
View 2 Replies View RelatedI have a OD domain that I've been adding systems too, and I've just about got it dialed in. Now I'd like to enable a global password policy, and I'm curious what actually happens when I flip the switch in Server Admin > Open Directory > Settings > Policies > Passwords? If I set a "reset every 90 days" option, is that from the time the policy is enabled, or from the time the user account was created? If I set a "must have one letter" or "numeric character", etc...and the user doesn't currently have a password that matches this criteria, will they be forced to set a new password immediately, or the next time one is initiated? Basically what I'm trying to figure out is how many support tickets I'm going to have, and (almost more importantly) when.
View 3 Replies View RelatedQuestion regarding Mac OSX in office environment.
How would you enforce password policy, control which applications are available to users, manage patches, and administer the network?
I have a Late 2008 15 MBP (Purchased March 2009). The display does not always remain closed. It occasionally pops up itself. I have sent it to Apple store twice.
The first time I brought it to the store, the genius bar observed the problem and said it's caused by weak magnets. So my laptop was sent to repair center.
Five days later, I picked up the laptop from the store and found they did not fix the problem and two screws at the bottom of the machine were missing.
The paperwork says they replaced display assembly due to "Sleep Function Not Working". WTF
I then sent the laptop to the same store for repair. This time the genius bar made a note on my laptop so that the staff at repair center could handle the issue carefully.
Yesterday, got my laptop back from FedEX. The problem was still there!! The paperwork says they replaced display assembly again. But this time the they found my problem.
I am 70 miles away from the store and it is irritated to drive back and forth.
I called Apple Care for a resolution. They apologized and said the only thing they could offer is to send me a prepaid shipping box and have the laptop repaired again.!!!
Guys, should I send my laptop in for the third time?? Or is apple supposed to offer a replacement? Please, don't say I am greedy... I spent all my college savings for this laptop and this makes me frustrated.
Thanks for all the commnets and suggestions. you guys rock!!
OK, after the second repair, i talked to their senior advisor. He said he is confident that the repair center will fix it this time. When we asked him for a replacement, he said "give us another try. If this repair does not solve the problem, we can discuss other options."
Today, I got my machine back from FedEX and they replaced the display assembly again... I already told their advisor my speculation which is magnets. It has nothing to do with display frame since they have replaced it three times and none of them solves the problem.
I already called the advisor and left a message for him... Hopefully he will call me back soon.
This is not a major issue. Why it is so difficult for Apple to fix it?
I need a key replacement for my macbook pro 13 inch unibody. It is an early 2011 model. The key I need a replacement for is the period (.) key. It also has this, ">" symbol on the key.
View 1 Replies View RelatedSince I don't have any experience replacing the hard disk myself nor know anyone that can (otherwise I would definitely opt for an X-25M);
if I deliver my 13'' MBP to the apple store and ask for an SSD placement (currently having the 5400 RPM drive), will I get one of the newer SSDs that support TRIM in boot camp?
Or can't you really know beforehand ...
i bought a MBA rev:B 1,6ghz base model for 1699 Euros and apple told me now that they'll replace it with the new base model 1,86ghz with 120gb HD which costs 300 Euros less. that's like a 300 Euro rip off! i thought they would send me the new model for 1699€, since that is how much i paid for the base model in march.
View 24 Replies View RelatedI recently picked up a MacBook Air for a great price. The only problem is that it was dropped and has significant denting and disfiguring to the aluminum case that is behind the screen with the glowing Apple logo. I got a quote of $650 from the Apple store to send it out for repair. That is way beyond what I am willing to spend for cosmetic damage. I started searching and found the bottom of the case as well as the top of the case and keyboard but have had no luck finding a replacement for the backing of the screen. Dies anyone know where I can pick one up?
View 2 Replies View RelatedWith the early uMB 2.4 do you have to zap the PRAM after you upgrade your HDD? if so how do you do this?
View 3 Replies View RelatedWhere can I get a replacement MacBook air os drive?
Info:
MacBook Air, Mac OS X (10.7)
In WIN7 environment I use Microsoft Publisher quite regularly, primarily as I have a need in a small business I run, to produce CD Covers....the small folded booklet inside a CD jewel case, and the back cover with the 2 foldup ends, to produce a CD's jacket and back cover. In a MAC world, I cant quickly find an APP that will do this. I spent a few bucks on Swift Publisher 2 but it has no CD cover templates.
Info:
MacBook Air, Mac OS X (10.7.3)
I am looking for a good quality replacement battery for my MBP. Battery model is a1281. There are literally hundreds available, but which ones are a good quality piece? Any info or links to the one you guys bought would be awesome. Also, is the original battery a 4600mAh or a 5200mAh? Ive seen both listed as the same a1281 battery.
View 3 Replies View RelatedAs many of you may have experienced, my MBP disc drive has died. (Model of my laptop is MacBook Pro 2.2GHz Intel Core 2 Duo (15.4-inch)) It wont read anything, burn anything, just spins and spits discs back out. Was just wondering if anyone had any experience of putting a new drive in? I've found a load of info on upgrading hard drives but i can't find much on replacing the disk drives.
View 2 Replies View RelatedI have an A1260 that looks like it's undergoing the problems repaired by this program: [URL] However, I've had this thing apart, replaced the hard drive with an SSD, the optical drive bracket is very bent from when I replaced the optical drive, my display bezel is cracked in two places and held up with duct tape, and it generally looks like hell. Will they still repair the logic board despite all the other, ahem, modifications? I could probably put the original parts back in, but despite that it will be obvious I've taken it apart. It is and was out of warranty when I performed these. Should I take it to a retail store or just call Apple and ship it to them?
View 6 Replies View Relatedlast Blackbook model - has a bunch of problems now including busted touchpad, crazy noisy fan etc... where's the best to start looking at replacement parts?
View 3 Replies View Related