MacBook Pro :: Not Booting After Software Update Failure
Apr 25, 2010
I wanted to reformat my mbp. In doing this, I used the 'erase and install' method in my leopard restore disk then installed bundled applications dvd that was included with it. I then installed/upgraded to snow leopard then used software update to download the updates. Before this, there seemed nothing wrong with my mbp. After downloading all the available updates (~990mb), it asked for a restart to which i agreed . i watched it while it was installing the updates but for some reason before it was able to end, stated that an error occurred thus it restarted. Now i get stuck with the startup screen (the one with the apple logo in the middle with a rotating circle of lines just below it). It wouldn't stop so i hard reseted it but to no avail, still stuck with the startup screen.
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Nov 25, 2009
I'm a new Mac user for about 6 months now. I bought a used PowerBook G4 15" 1.25 ghz notebook that was in good condition. It was well cared for by the previous owner. Only thing she had done was update the ram to 2 gigs.Recently I began to notice it running slower, programs were freezing and Garage Band couldn't run as many tracks. I installed recommended software updates before it started to get slower and I thought maybe that was the problem.So I attempted to do a fresh swipe of the hard drive and start from nothing. I saved some files and then tried to run the software installation cd. It didn't really help at all. I can't remember the error but it wouldn't let me reinstall OS X even when I held "c" when starting up. At one point I must have clicked run in target mode because I booted it up and it showed an unfamiliar screen. Then I restarted it once again and saw on Disk Utility that S.M.A.R.T. said something about hard drive failure.
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Jun 30, 2007
I have an Intel MacBook and just did a software update, one of which was a 49MB download for Intel Macs. After installing, it asked for a reboot. Thereafter it booted as far as a blue screen and then stalled. I held down the off button until it went off, restarted and it got no further. I left it for over half an hour to see if it would get past the blue screen, but it didn't. After a few minutes of blue screen, the fans ramp up. I'm completely lost with Macs and don't even know where to begin.
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Apr 23, 2012
Are there any known compatibiity issues with booting from an OS 10.6.x drive after installing EFI Firmware Update 2.5?I am running Lion (10.7.3) on my MacBook Pro (13-inch, Mid-2010) but have held off installing the firmware update because being able to boot from a 10.6.x backup drive is more important right now than internet-based Lion recovery. If there's no issue booting 10.6.x (and running apps), then I will go ahead and install the firmware update, otherwise I'll wait awhile longer.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
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Apr 19, 2009
While trying to download the latest security update I received a message telling me the update failed and it had been sent to the trash. The trash was empty and I now didn't have enough free disk space to retry the download so I decided to reboot my computer to free up some disk space. I haven't been able to reboot it since. While booting it gets stuck on the 'starting mac os' screen. I've reset the pram and I've done disk and permission repairs and have tried to start it in safe mode, but it won't. While holding the shift key to get to safe mode It still gets stuck on the same screen (though it takes a few more minutes to get there). I don't have the right version of the start up disk as apple replaced my computer but didn't give me a new start up disk.
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Jun 21, 2010
I have an older but babied 2008ish Macbook Pro. Today upgraded my 3GS to os 4 with no problem. I downloaded a couple things but didn't go crazy today. I left work and shut lid. When I got home it was stuck on the screen saver password for a long time. I turned off the unit and now it just boots to a white screen. I can boot via OSX disc but it also doesn't see HD. This is a 500gb Seagate drive and I'm screwed if it's dead. Any suggestions to at least get to my bootcamp partition?
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Feb 14, 2009
I have a two-month old MacBook Pro at version 10.5.6 and have successfully done software updates several times. I have access to the internet over an Apple Airport via a cable modem.
Recently, I noticed that all my software updates fail with the following dialog:Software Update can�t connect to the update server. Make sure you�re connected to the Internet, then try again.The console reports the following:2/14/09 7:32:01 PM Software Update[1467] Error Domain=NSURLErrorDomain Code=-1004 UserInfo=0x8b0f80 "can�t connect to host" I searched on the net and found that others have had this problem on the net and followed their suggested advice (to no avail) to delete com.apple.softwareupdate plist in ~user/Library/Preferences/~user/Library/Preferences/ByHost/Library/Preferences/
I have also run Onyx & Yasu. But that did not help either.
Finally, we have another MacBook Pro - about 1.5 years old that is not having this problem.
Does anyone have any recommendations which would allow me to successfully perform updates?
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Feb 24, 2010
I recently attempted to install the most recent firmware and security updates for mac os x 10.5.8 on my macbook pro 17 inch (purchased about 14 months ago). Computer asked me to reboot, i did, it then gave me instructions for firmware updates.
The screen went dark, and it did its thing, and I returned 10 minutes later. The computer had not rebooted.I pressed the startup key and it gave a long beep. Screen remained dark. Some minutes later it ran the boot cycle, but booted into windows (i have dual boot set up). I can only get into windows now.
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May 13, 2012
Macbook Pro won't boot. Symptoms preceding failure included failure to open Firefox. When trying to cold boot I can get as far as the start-up sound, the Apple logo, and the spinning whieel (spins for a bit but not for very long) and then major failure. Not running Liom.
Info:
imac 10.1, Mac OS X (10.6.2), also have macbook pro running os 10.5
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May 31, 2012
2009 Macbook Pro 15.4" 4gb RAM (Unibody)HD 500.11 GB FUJITUS MJA2... I tried to install an update for 10.7.4 via the combo package. The update says it failed so I tried to install it again- every time I got to finalizing/moving things around stage of the update it would say that it failed. I believe it may have succeeded, at least partially. I went to restart my machine and now I am stuck at the Apple logo Grey screen. I have tried the following: Shift for safemode: it got me through to user login once, but then I hit restart and reset the PRAM and after that no more safe mode success.Safemode now fills up the progress bar to a certain point and then the bar just disappears and I'm left with the spinning gear of infinity. Verbose mode/single user mode: got me to a screen white text ending in: "mac framework successfully initialized using 16384 buffer headers and 10240 cluster I0 buffer headers"There is no input allowed.Target mode successfully gives me the target symbol, but I have not tried to access it as a drive.
I have managed to boot into CMD-R recovery mode and tried to repair my disk. Unfortunately it reads in red 'Error: Disk Utility can't repair this disk....disk, and restore your backed-up files.' Upon 'Verify Disk' it red errors out with: Invalid node structure. The volume Macintosh HD coudl not be verified completely. Error: This disk needs to be repaired. Click Repair Disk.
when I try to do other boot-key combos sometimes it will just turn on for a brief second and then turn back off again. I have never tinkered around inside my machine either.I don't have a current backup, I suppose that is what I will be doing now via target mode. I have also checked for the flashback virus a couple weeks ago and was in the clear.
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Jan 9, 2009
I've been successfully running Leopard on 2 different drives on the following computer
G-4 (digital audio) 733 {model before Quicksilver}
upgraded to 1.47 GHZ....processor. 1 gig of memory
Computer has been handling Leopard fine up to now. I was updating one of the drives to 10.5.3 when the screen activity locked up. After quite a long time and ceasing of drive crunching data....I did a hard restart. Since this time, the drive wont start up,. just the spooling rotor underneath the apple on the gray screen, which doesn't stop. There is no time-machine backup on this drive. I've used the Leopard install disc to run the disc utility and repair permissions but this is a case of an update, half installed. Of course, with Leopard, booting with the install disc does not show the drive, disc image on the desktop...so access for re-running the update isn't there.
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Mar 25, 2009
G4 DP 450 booting straight to firmware command line and I'm not sure how to proceed from here. Unable to boot from CD.
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Oct 27, 2010
I've recently attempted to install 2 sticks of 2GB RAM into my MacBook Pro, but unfortunately had jammed one stick in the lower RAM compartment (Apparently I forgot to enter it at 45�) and had a rough time getting it out.
The RAM stick is busted and had to replace it, but I'm quite sure the slot might suffered a bit.
What are the signs of RAM failure?
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Mar 14, 2012
After trying several times to upgrade to Snow Leopard and finding out, per a post here to the community, that my MacBook had a CD reader instead instead of a CD/DVD reader (you can see the whole drama here [url]..
'AmazonBasics USB 2.0 8x DVD Writer External Optical Drive (Black)' by AmazonBasics USB 2.0 External Slim DVD Writer
and tried to upgrade to Snow Leopard from that.Everything was going great - until the two minute mark. And then the external DVD reader kept spitting out the DVD. I kept putting it back in and trying it again.
After about 10 minutes of this, I restarted the computer. It started and got the flashing question mark sign. I started the DVD reader again, and after probably 20 minutes, it started installing SNow Leopard again. And probably at the two minute mark, I got the error message "An error occurred while installing Mac OS X."Everything is siting silently now. There's an error message and a spinning wheel on my screen. The reader is silent.
I'm convinced this is a power issue - the DVD reader/player is drawing power from the Mac, but obviously, it's not enough. A search of the house has found no power adapter that works with this DVD player. I'll be going to Radio Shack tomorrow and hoping against hope they have something. And I have an appointment at the genius bar at the Apple STar on Saturday.
Info:MacBook, Mac OS X (10.5.8)
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Mar 12, 2009
so i got my 3 week old mbp 15 (which i dropped and dented) replaced today due to kernel panic/ram failure/apple store only had 1 memory stick in stock...
my question is, what causes ram failure? i dont want it to happen again, i didnt install any 3rd party ram.
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Apr 21, 2010
My 2.33GHz C2D MacBook Pro running 10.6.3 has suddenly decided it doesn't have an optical drive installed!
If I put a CD or DVD in the drive it will pull it in, spin but fail to recognise the disc. It is impossible to eject the inserted disc by any means - except by using a piece of cardboard to stop it spinning after a restart. I have tried data, audio and video CDs/DVDs.
System Profiler says I only have a hard drive attached to Serial-ATA and have no Disc Burning devices installed.
Has the optical drive failed? If so why does it still spin up if the computer doesn't know the drive is there? Does the fault lie elsewhere?
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Feb 17, 2008
while enjoying a beautiful, sunny day here I was outside with my MBA surfing the web. I had a few other apps open at the same time like iTunes, QuickTime and Mail. Safari all of a sudden beach balls and I wait a bit until I try doing a force quit on it. After a while I still have no response and I cannot close it. So, I hold my breath while forcing a shutdown with the power button. To make a long story short, I ended up with the flashing question mark on the gray screen. Now I'm doing a remote reinstall from my MBP!
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Nov 29, 2009
Snow Leopard says service battery, and for the 3rd time the battery has dissolved into failure in exactly the same way. Stays high for a month (99%), drops to 8x%, climbs to 9x% and then finally dies... Now, this would be my fourth (yes 4th!) battery, and the 3rd time the Laptop will have to go into an Apple store, as the power circuitry in here must have something wrong. So... new MBP time I think [Applecare for 3 years, 26 months into my 36 month warranty!]
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Jun 12, 2010
Just experienced a hard drive failure right now on my MacBook (2007). Everything had froze and I shut it down. When I started it again, the screen was dimmed and the Apple jingle went on a louder sound then before. Is this a sure sign of a MacBook hard drive failure or would it be related to something else, for example, the logic board?
Also, what should I do now? Last full backup was 3 weeks ago and I had worked on lots of things between that period of time and now.
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Jul 7, 2010
I have a late 2008 MacBook Pro 2.4GHz with 2GB of RAM. I can't say it's ever been magnificently fast, but I always blamed it on the memory. I've always intended on upgrading it, just never got around to it. I've also been away for 6 months, so haven't been using my computer.
But today I've been trying to use Photoshop & it's hideously slow! Even the simplest task such as a desaturate command can take as long as 2 minutes! Admittedly on a large size document.
I have iStat in the menu bar. When performing these tasks I would assume it would display some sort of indication it's processing in the CPU. But it displays Photoshop only using at much as 16% CPU & the memory having 500MB of inactive memory? My brother had been using my computer away & was constantly complaining of the speed of it. He suspects it could be a CPU issue. Am I correct in thinking Photoshop should be using more CPU when processing a task?
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Mar 6, 2012
I click on a video it simply says plug in failure, if im lucky 5 seconds of advert!? im currently runnin Lion 10.7.3 and have tried uninstalling adobe flash and reinstalling but still no joy!?
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Apr 11, 2012
My laptop is MBP 13" early 2011, after using a usb bluetooth adapter( built-in bluetooth had compatiblity problem with my mobile phone) and unplug it, and then found the built-in bluetooth is not working any more, it can search devices, but it won't establish connections or pair with other devices. At firs I thought it was the bluetooth driver or configuration problem, I try to reset factory setting using the develper tool Bluetooth Explorer, then reset kext file, even tried installing a new lion, but the problem remains. So I think it's not driver/configuration problem now, it's hardware failure, but wait.. just caused by using other usb bluetooth adapter? I really can't understand why apple will let such thing happen....
Info:Mac OS X (10.7)
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Jun 15, 2012
Just got my new Macbook Pro Retina. Migrated my applications and data from my Macbook Air. Everything worked great. Apple Update advised that new updates were available. I accepted and ran the updates. Now it gets a kernal panic at boot. Can boot into Safe Mode however. I used Command R to reinstall OSX but that did not correct my problem. Same kernal panic persists.
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Oct 6, 2008
I have a white mb 2.4 250 GB SD. Purchased new in late feb. The hard drive went bad in september. Then in october it happened again. My question is how many time does the hard drive have to go bad before i can get a new computer? If apple updates the macbook how do they determine which config i would get as a replacement? How would it affect apple care? i have registered it already.
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Jan 13, 2010
As I am in the process of replacing a hard drive on a Macbook Pro, I begin to notice that there are MANY posts and experiences of individuals having to replace a dead hard drive at some time or another in their Macbooks. Is this typical? Should this be something I'm prepared to endure? Would it make more sense to buy my own hard drive in addition to a new MBP?
It's ridiculous that I even have to worry about something like this on a new purchase but I'd like to be prepared.
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Aug 14, 2010
2008 mac-book pro, started having these warning screens come up by which it states that i have to turn off/ restart ( only option as no other controls work). These became more frequent until yesterday i turned it off as per warning to then restart but now it wont turn on at all.
All that happens now is that when press the power button the fans come on for about 5-10 seconds and then it just all abruptly turns off, the screen stays blank and there is also no start up sound either.
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Mar 8, 2012
In both Snow Leopard and Lion, I am experiencing start-up disk failures that cannot be repaired by disk utility. Does anyone know what can cause this?
Info:
MacBook-iPhone, iOS 4
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Apr 24, 2012
I take a chainsaw to my Mid 2009 Mac Book Pro.It had been pretty faultless until recently when it started being slow to boot and generally just hanging for a short periods, and then carrying on as normal.Then I had major errors on the 500gb hard disk, which prevented the machine from booting. Using disk utilty, I decided that I needed to wipe and start again. Fortunately much of the data was backed up. I re-installed and all was well for a short while. However, about 3 weeks later I had the same issue, and so I decided to replace the hard disk, even though it did not seem to have any errors or SMART warnings.I put in a new 750Gb disk, and all was well for a few months. Last week I was working abroad in Norway. I rebooted into boot camp to run some software and then back again into OSX and then disaster struck again. (Strangely my boot camp partition has had no issues at all on either hard disk). I couldn't boot into OSX and the emergency recovery (I'm on Lion) came up. Disk Utilitiy told me that the it couldn;t repair the drive.
Now after two hard drives I am a little stuck. The incovenince is massive as I am a working all over the place and rely on the my normally trusty MBP. I am almost ready to replace the MBP, but in truth I can't really afford to do so (in these economic times).Can anyone point me as to why this may be happening. I am hoping it may be bad Ram (easier to replace than a board), but can anyone point as to how to diagnose it. The apple hardware test program I remember for the pre-OSX days doesn;t seem to available now.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 5, 2012
Ilife won't load, I get a failure message
Info:
MacBook, Mac OS X (10.6.8), Ilife won't load
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Dec 11, 2014
When I try to send a file to another mac pro with the same op system, it for some reason fails to transfer. I can receive but I cannot send. The Bluetooth File Transfer dialogue box recognizes the other machine however, it Fails to send and says "Internal Failure". Why and how do I fix it? Â
I am on Yosemite 10.10.1Â
Info:
MacBook Pro, Mac OS X (10.7.5)
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