MacBook Pro :: Grey Spots Around Edges Of Screen?

Sep 4, 2008

The first week I had my Macbook Pro I noticed about 5 or 6 little grey splotches on the right hand edge of the screen. About a month later tons of them had formed on the top edge in a cluster. I didn't take my computer in because it wasn't that noticable, only at an angle. Well it's been 9 months, and there's now spots on the left hand side, and it's spreading. A week ago they started to appear on the bottom on the screen, and all the spots on all the other edges are forming rings around them.

I took it to my tech at our school since they sold us the laptops, and he said the spots were too small for water damage, and that he's never seen anything like it before. So I took it into the apple store THINKING they would replace it, instead they told me it had to be water damage and that was that. I've never spilled anything on this computer, and the spots started the week I got it. No matter how many times i explained the situation to those people, they just kept repeating "I'm not saying that you're lying, but we dont know what was actually done to the computer, we say it's water damage, which isn't covered" and refused to fix it.

Its just a bunch of little grey dots clustered together, some are a little spread out but as the weeks go by it just gets worse.

I'm not really sure what else to do at this point, the apple store obviously wasnt a big help. And I still have no idea what it is, i just know that this computer is extremely important to my schooling, it doesn't get banged around, i dont even eat around it. Has anyone seen anything like this?

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MacBook :: Grey And Light Spots Behind Screen?

Jan 29, 2010

I just bought a Black, 2007 MacBook for $500 from eBay. In my excitement, I had forgotten to ask the seller of the cosmetic condition, who had negelected to mention it, and now that I have it, I notice some dark spots behind the screen.

I say behind because they appear behind the pixels; if you roll rext over it it is clear that they are not dead pixels, and the spots are under them.

The spots look sort of like somebody painted the back of the screen in Photoshop's dissolve mode - little light grey spots around a darker grey center with dusty dots surrounding it.

If you look at it at the right angle, you can also see white spots (The grey spots will also turn white at this angle)

My question is, can it be fixed, and about how much will it cost?

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Jan 2, 2010

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They look like the LEDS from the backlight are pushed up too close to the LCD and sort of washout the LCD in that area. The have occurred on the left side and the right sides along the lower edges of the screen.

I'm fed up with all the repairs this laptop has needed and feeling that I paid 2000 dollars for a quality product I went to the apple store today and asked for a replacement unit.

I was told that the recurring bright spots (on top of 3 other minor repairs and 1 major repair) did not warrant a replacement unit. The manager even said that they shouldn't have fixed this problem last time because it is cosmetic and not covered by the warranty. The genius also repeated the phase "This doesn't happen by itself" (I nice way to say I did this and that they shouldn't cover it. )

The manager decided to make me feel special and say something along the lines "We'll fix it again this time because we did last time".

My warranty is running out in 6 months and I need to know what's causing this. I always transport my laptop in an incase sleeve with a shoulder strap. There have never been any external marks on my casing when these dots appear. If I put too much pressure on the screen wouldn't the middle bend in more and I would get problems there? There weren't even marks on the screen from the keyboard keys yet I put enough pressure on it to cause this without even knowing it?

The best part is I asked the man who gave me my repaired laptop back how to prevent what the manager called 'LCD bruising'. When I mentioned bright spots he said 'Oh that's a defect we cover under warranty'.

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