MacBook :: Grey And Light Spots Behind Screen?
Jan 29, 2010
I just bought a Black, 2007 MacBook for $500 from eBay. In my excitement, I had forgotten to ask the seller of the cosmetic condition, who had negelected to mention it, and now that I have it, I notice some dark spots behind the screen.
I say behind because they appear behind the pixels; if you roll rext over it it is clear that they are not dead pixels, and the spots are under them.
The spots look sort of like somebody painted the back of the screen in Photoshop's dissolve mode - little light grey spots around a darker grey center with dusty dots surrounding it.
If you look at it at the right angle, you can also see white spots (The grey spots will also turn white at this angle)
My question is, can it be fixed, and about how much will it cost?
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Sep 4, 2008
The first week I had my Macbook Pro I noticed about 5 or 6 little grey splotches on the right hand edge of the screen. About a month later tons of them had formed on the top edge in a cluster. I didn't take my computer in because it wasn't that noticable, only at an angle. Well it's been 9 months, and there's now spots on the left hand side, and it's spreading. A week ago they started to appear on the bottom on the screen, and all the spots on all the other edges are forming rings around them.
I took it to my tech at our school since they sold us the laptops, and he said the spots were too small for water damage, and that he's never seen anything like it before. So I took it into the apple store THINKING they would replace it, instead they told me it had to be water damage and that was that. I've never spilled anything on this computer, and the spots started the week I got it. No matter how many times i explained the situation to those people, they just kept repeating "I'm not saying that you're lying, but we dont know what was actually done to the computer, we say it's water damage, which isn't covered" and refused to fix it.
Its just a bunch of little grey dots clustered together, some are a little spread out but as the weeks go by it just gets worse.
I'm not really sure what else to do at this point, the apple store obviously wasnt a big help. And I still have no idea what it is, i just know that this computer is extremely important to my schooling, it doesn't get banged around, i dont even eat around it. Has anyone seen anything like this?
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Mar 4, 2010
Got my macbook here. Bought it 1.5 years ago. Out of warranty. Running on 10.5.8. When I printscreen it, the white strip does not appear. Its present even when I'm using my mac. And additionally, It's only visible when the background isn't white or black. Also, its been happening on and off. It normally goes away if I've been carrying my macbook in my backpack and then open it up again (leads me to think maybe it is sensitive and may have been bonked on something while I was carrying it in my bag). However, this time, it hasn't gone away simply by rebooting it.
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Jun 10, 2012
My 27" iMac, from the centre to the left side of the screen has a light grey shade whilst the right is normal, at times the screen flickers to normal then go's back to the light grey shade.
Info:
iMac (27-inch Mid 2011)
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Jan 2, 2010
I've had bright spots appear behind my LCD screen for the second time this last month.
They look like the LEDS from the backlight are pushed up too close to the LCD and sort of washout the LCD in that area. The have occurred on the left side and the right sides along the lower edges of the screen.
I'm fed up with all the repairs this laptop has needed and feeling that I paid 2000 dollars for a quality product I went to the apple store today and asked for a replacement unit.
I was told that the recurring bright spots (on top of 3 other minor repairs and 1 major repair) did not warrant a replacement unit. The manager even said that they shouldn't have fixed this problem last time because it is cosmetic and not covered by the warranty. The genius also repeated the phase "This doesn't happen by itself" (I nice way to say I did this and that they shouldn't cover it. )
The manager decided to make me feel special and say something along the lines "We'll fix it again this time because we did last time".
My warranty is running out in 6 months and I need to know what's causing this. I always transport my laptop in an incase sleeve with a shoulder strap. There have never been any external marks on my casing when these dots appear. If I put too much pressure on the screen wouldn't the middle bend in more and I would get problems there? There weren't even marks on the screen from the keyboard keys yet I put enough pressure on it to cause this without even knowing it?
The best part is I asked the man who gave me my repaired laptop back how to prevent what the manager called 'LCD bruising'. When I mentioned bright spots he said 'Oh that's a defect we cover under warranty'.
Im going to contact apple's customer relations on monday regarding the repeated repair trips. I have no confidence this laptop can go a long period of time without needing repairs.
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Apr 18, 2012
I bought macbook air few monthes ago ,but recently , there are more than 5 blight spot appered on the screen and mistouching happened offen in the touch pad  when i closed the cover !!Â
Info:
MacBook Air, Mac OS X (10.7.2)
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May 7, 2012
I bought a MBP last weekend, and noticed in the last few days a few bright "spots" on the screen in the top left hand area of the screen. It's like the complete opposite of a dead pixel - it's just bright and whitish. It's almost like a speck of glitter on the screen! It's only visable from certain angles, but is one of those annoying little things!
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Mar 11, 2008
This is a minor complaint admittedly, but on a certain spot at the top of the bezel around my screen (just below and left of the camera) I have a black 'spot'. Every couple of days I wipe it away and it returns somehow! The only thing I can think is that maybe something is leaking from the trackpad (ie. from the inside of the machine but via the gap around the trackpad).
The machine is otherwise perfect, so I don't imagine there's anything seriously wrong inside...
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Oct 17, 2010
I have a late 2008/early 2009 MBP (The one with the ExpressCard slot, 15") and there is something new on my monitor that just happened recently. White spots.
Should I take it in to the genius bar? I already have had 2 issues with the laptop and they fixed it (flickering).
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Jan 6, 2011
I purchased my 17" MacBook Pro last April and noticed a few months ago when cleaning the screen that there were about four small opaque spots in various sizes on the screen. I have always taken great care and never used anything other than a microfiber cloth moistened with a very small amount of water to clean the screen, so I am sure these aren't water spots, although that's what they look like. You only see them when the screen is dark and my MBP is in sleep mode, they aren't visible when it's up and running, so I'm not too majorly concerned, but it does bother me enough to question it. Too, they seem to have increased in number with time.
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Jan 2, 2011
I have a 15'' mbp previous generation with the silver keys. I had my trackpad repaired by apple back in March 2010. Since then, these little black smudges and white spots have been appearing behind the lcd screen. The black smudges actually look like dust that got between the screen. I took some pictures and circled them. You can see them better against a white screen. Sorry about the quality of the pics. The first one is the whole screen and the second two are close ups of a black smudge and a white spot.
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Apr 29, 2012
My iMac screen has developed multicoloured horizontal lines in random spots across the screen..Is there a fix for this?
Info:
Imac intel, Mac OS X (10.4.11)
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Nov 29, 2010
My iMac has these dark spots on the screen and I wanted to confirm that it is a hardware issue before I make an appointment with an Apple genius. I thought it was dirt, but cleaning it didn't do anything.
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Feb 17, 2012
I bought an Imac 27'' like 6 months ago, but my screen seems to have some dark spots in the corner, when I put any white image, on that spots it shows like the screen were dusty but is not, at the same time in the middle screen when if Iput some black image some pixels show lighter than the others.
Info:
iMac, Mac OS X (10.7.1)
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Feb 13, 2010
i went to clean some smudges on my screen today and noticed that there are some spots on the other side of the screen's glass... this there for anyone else? It's pretty freaking annoying. This machine should be perfect.
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Apr 22, 2012
I've got a iMac 27" mid 2010.
I see since several months some shadows and spots on the top left corner of the screen. I've read in many threads that this is a known issue (defect I would say, since I never misused my iMac).Â
My question is:
is this defect recognized by Apple and do they fix it for free?
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7.3)
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Jan 28, 2009
The thing is, that the machine is turned off on the images.
Before shooting the attached images I had just cleaned the screen using a damp cloth and afterwards wiped it with a dry microfiber cloth. Just to make sure it wasn't dust or fingermarks.
I also tried to see if it was just shadows from lamps in the room, but it wasnt.
The areas shown on the images only appears when turned off. Now when sitting in front af the machine they are not visible.
what it is, how to remove them, or know if this is a consideren an error worthy of a return.
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Nov 30, 2014
grey screen no apple followed by blue screen with vertical lines. Graphics and logic board replaced <6 months ago. What to do? I held down shift, it gets HOT HOT and makes noises. (for safety mode) followed by a blank grey screen and blue screen. Then tried the other way (I think it's command alt delete? I don't remember) and it turned from grey (no apple symbol) to blue blank. Then third time, grey followed by blue with vertical lines, not blocky clear lines that you can see if you are close to it.Â
Info:
MacBook Pro, OS Lion
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Jan 4, 2010
I have a problem with my screen - when there is something black on, I can see a faint mark of a lighter colour. I have tried to take a picture, please excuse the poor quality. There is nothing visible when the screen is off, even under close examination. Is it less visible when lighter things are on the screen, and invisible when the screen is white.
No drops or liquid spills. Will this go away on it's own? Any fixes?
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May 30, 2010
Is it just me or the macbook air has a problem with backlight? it's very very bright compare to my mbp 13.3 but it seems like the left part of the screen receive a lot more light than the bottom right of the screen. I notice that on the mbp pro but its worse on the mba. I have a rev2 1.86 with a 9400. In this review (in spanish) they check the brightness levels on the screen, and there is a difference between center and bottom right corner (340cd/m2 vs 215cd/m2)
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Aug 29, 2009
When my son's computer is turned on it just goes to grey screen.. I've tried a number of troubleshooting things...starting while holding "c" to boot with install disk...starting holding "shift" for safe boot. I did the PRM (?) reset thing holding Apple-option-p-r keys while starting and that did add the start up chime...before it would just go to the grey screen, no chime no spinning wheel...but still no boot.The computer is still under warranty but soonest appointment at Apple Store is 3 days from now!!!
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Aug 13, 2010
I have a weird problem going on currently. My 13 inch macbook pro (2009) works PERFECT but I've tried 3 times to update to the OSX to 10.6.3 or 10.6.4 and everytime the update works but after it reboots I get the grey screen of death.
When I have a time capable backup which I restore from when this happens so its not a big deal however whenever I restore I no longer have access to the old history. It's like the drive cannot go back in time. Is this normal?
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Feb 1, 2012
I just got my macbook pro today. Turned it on, did an update and know I get a gret screen with the apple logo in the middle,
Info:
MacBook
Pro
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Apr 1, 2012
I update Itunes and safari software and now when I start up the Macbook i get a grey screen.I have rebooted but the computer won't turn on.
Info:MacBookPro, iOS 5.0.1
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Apr 18, 2012
Just placed a new harddrive in my macbook pro and had the geeks at the Genius bar to install the OS system. Now I'm dealing with a clicking noise and a grey screen with a question mark on it. Tried to place the install dvd in and boot from the it won't. I did notice after going to the Disk utility that my hardrrive isn't recognized.
Info:Mac Pro, Mac OS X (10.6.5)
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Apr 20, 2012
I tried to install 10.6 on my 10.5.8 Macbook Pro. It installed just fine, I restarted, it goes through the apple logo and asks me to pick a language. I pick english, it goes to the grey screen and stops there forever. I'd be happy just to go back to 10.5.8, I just don't want to lose all my stuff.Also, all the function buttons work (volume, adjust screen brightness, etc). Just nothing else will.
Info:
MacBook
Pro, Mac OS X (10.6)
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Apr 25, 2012
Okay well, to start off, I got my MacBook from a distant family member who got a new one so they let me have their old one. They got it from a pawn shop so I don't have the disk that we got the OS from but it hasn't had any issues UNTIL NOW. I need to use my laptop for a homework assignment. Everytime I turn it on it'll just stay on the loading screen, I left it for 4 hours yesterday and it still wouldn't work. I reset the (insert acronym here) thing already, the thing where you press control, option, P, R keys at start up. because my assignment is on the laptop and it's due tomorrow.
Info:
MacBook Pro
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May 12, 2012
I just had a software update on my Mac Book pro, and now it is stuck on the grey screen.
Info:MacBookPro, Mac OS X (10.6.8)
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May 25, 2012
My Macbook Pro (2008) was upgraded to Lion 10.7.2 before I bought it used. It's always been slow and after a little while it won't boot up properly, it only gets as far as the apple logo with the spinning wheel underneath.
I've have used Recovery HD and Disk Utility to repair/verify the hard drive and after the repair it still won't boot up past the apple logo. I downloaded OSX Lion 10.7.4 (client combo) update onto an external drive but I can't install the update when using Recovery HD. I've tried mounting the existing hard drive onto an external drive, but I get an error mesage immediately.
There are only a few folders I need to take from the existing hard drive in the Macbook Pro. What can I do to either access my hard drive or get it to boot up properly? I have a retail copy of a Snow Leopard DVD that I can use. I believe I might have saved Lion onto a DVD a while ago, but Apple seems to insist we intall by downloading the latest Lion? Basically I need to access the hard drive without erasing the data.
Info:MacBookPro, Mac OS X (10.7.2)
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Jun 2, 2012
Grey screen, wont bootup, no way
Info:
MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.4)
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