MacBook :: It Won't Get Past Grey Screen
May 25, 2012
My Macbook Pro (2008) was upgraded to Lion 10.7.2 before I bought it used. It's always been slow and after a little while it won't boot up properly, it only gets as far as the apple logo with the spinning wheel underneath.
I've have used Recovery HD and Disk Utility to repair/verify the hard drive and after the repair it still won't boot up past the apple logo. I downloaded OSX Lion 10.7.4 (client combo) update onto an external drive but I can't install the update when using Recovery HD. I've tried mounting the existing hard drive onto an external drive, but I get an error mesage immediately.
There are only a few folders I need to take from the existing hard drive in the Macbook Pro. What can I do to either access my hard drive or get it to boot up properly? I have a retail copy of a Snow Leopard DVD that I can use. I believe I might have saved Lion onto a DVD a while ago, but Apple seems to insist we intall by downloading the latest Lion? Basically I need to access the hard drive without erasing the data.
Info:MacBookPro, Mac OS X (10.7.2)
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Apr 25, 2012
Okay well, to start off, I got my MacBook from a distant family member who got a new one so they let me have their old one. They got it from a pawn shop so I don't have the disk that we got the OS from but it hasn't had any issues UNTIL NOW. I need to use my laptop for a homework assignment. Everytime I turn it on it'll just stay on the loading screen, I left it for 4 hours yesterday and it still wouldn't work. I reset the (insert acronym here) thing already, the thing where you press control, option, P, R keys at start up. because my assignment is on the laptop and it's due tomorrow.
Info:
MacBook Pro
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Mar 29, 2012
I have been using lots of software - indesign, photoshop, illustrator as well as other programs at the same time and my laptop started to slow down. I then tried to force quite pages and it wouldn't work so I had to force shut down. It then would not turn fully on and was on the grey screen for a long period of time. It eventually came back to homepage after about 30 minutes but did not fully load. It now wont go past grey screen and has a bar at the bottom.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Apr 1, 2012
My wife has a Macbook with an Intel Core 2 Duo processor (Macbook4,1). I am trying to replace the original SATA hard disk (160 GB) with an SSD. I have two SSDs here with me:Â
1) Intel 320 series, 160 GB
2) Crucial M4, 128 GBÂ
In both cases, after replacing the hard disk with the SSD, I am unable to get the Macbook to get any further than the "Mac sound" and grey screen.Â
In my first attempt, I cloned the original disk to the SSD on another computer, verified the data got on there OK, and installed the SSD into the Macbook. In subsequent attempts, I just formatted the SSD to see if the Mac would recognize it at all.Â
When the original hard disk is installed, and my Snow Leopard install DVD is in the DVD drive, during the boot, I can hold down the option key and get a boot choice of booting from the hard disk or the DVD. With either SSD installed, when holding down the option key I get no choices at all, it just sits there (it does access the DVD for a few seconds but then nothing).Â
I have another 160 GB "regular" hard disk here as well and when I install that I also get the choice to boot from the hard disk or the DVD (although booting from the hard disk does not work since it's a hard disk from a PC).Â
combination of Macbook and SSD, installing into the hard drive bay? I've seen many posts from people who have had success putting an SSD into their Macbook so I am assuiming it's possible.Â
Some more information about the Macbook:
Boot ROM Version: MB41.00C1.B00
SMC Version: 1.31f1Â
Info:
MacBook, Mac OS X (10.6.8)
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May 24, 2012
I purchased my Macbook in 2008, roughly July.
My fiance unknowingly shut down my macbook in the middle of start up. Before that it was running perfectly fine, I had no issues. After my fiance stopped the start up, the macbook won't turn on. It'll load up to the grey loading screen (example here)... It doesn't make much noise as it starts up either. I have all original discs that came with the macbook, if that helps any.Â
Info:
MacBook
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May 26, 2012
I was having trouble submitting an assignment on the American Military University website. After I finally submitted and verified my submission was successful, Finder popped open a window, without being prompted, with a specific part of my "private" folder showing. In the info window it showed that I had read only privleges, but that a user named "wheel" had permissions. Thing is, there is no such user. I am the sole user, and that is not my user name. I panicked, thinking I was being hacked, and moved the entire "private" folder to the trash. It was over 5 gigs. I had to input my admin password after dropping the folder in the trash. Then, my system froze. Now I can't get past the grey boot screen with apple logo and spinning wheel.
I've tried zapping PRAM. I ran disk utility from both the install disk and the startup disk for live verify. NO errors found. Still won't boot. I tried safe mode, and got a status bar below the apple logo but it vanished before filling completely and then the MacBook just continued to hang there spinning the wheel without a status bar. Tried rebooting while holding shift-command-v and got to watch as the computer tried to boot in safe mode, but I got the following messages before the darn thing just began to hang there again:Â
getaddrlinfo(): node name nor username provided, or not known
getaddrlinfo(): node name nor username provided, or not known
getaddrlinfo(): node name nor username provided, or not known
getaddrlinfo(): node name nor username provided, or not known
launch_msg(): Socket is not connected
launch_msg(): Socket is not connectedÂ
Info:
MacBook Pro 13.3", Mac OS X (10.6.6)
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May 28, 2012
Today I was using my MacBook 2008 aluminum, and I ran out of battery so the system shut down the computer to save the files. I plugged in my computer to start it up but the screen turned grey for a while. I shut down my computer and turned it on and it started up to the grey login screen but it won't let me boot passed it. I have tried to get passed it in safemode but it did not work. I have tried to repair my hard drive and my permissions and reinstall osx lion but it didnt work.
Info:
MacBook, Mac OS X (10.1.x)
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May 30, 2012
I sure hope your day is faring better than mine...To try and make my new issue easier to follow and to save face as I feel like an idiot, permit me to explain in bullet format:
First things first: I was running 10.6.8 SL on my 2006/7 model MacBook pro 15.4 w 2 gig sdram, right now I'm running nothing. When I turn on Mac it goes to grey screen and I see a folder/?/apple symbols rapidly interchanging on screen. This occurred after trying to use TM for my first time as I deleted some items I shouldn't have. In time machine all seemed kosher until the first attempt said not enough space on hd so I decided to only click on sys folder in TM. this was where prefs and files were accidentally deleted from after all. The kicker is my Mac still functioned I just noticed my HD no longer had a name, and a few other issues were happening, but I could access and open files, go online, etc... Post time machine none of that was possible! I tried first putting SL disk in but wouldn't read it, so tried restarting w disk in drive. HUGE ERROR on my part. This is where the grey screen desc above took its place. I looked on iPhone and have followed all available suggestions but have come to realize at some point I must have in error created a firmware Pw. I tried entering it but the lock simply stays put (when I attempted one of many fixes to my problem listed online). So now I'm left not knowing if whatever happened messed w my firmware pw or if I somehow chose something diff as pw but I highly doubt that. In any case, I have all of my life locked into a useless box now and I had thought this is why I bought external and used time machine. I've come to loathe TM. it's not as simple as I had thought otherwise none of this dshould have occurred. Does anyone have any ideas as to how I reset or altogether delete firmware pw, and best way to reinstall.
Info:MacBookPro, Mac OS X (10.6.8), 2.16 GHz Intel Core 2 Duo 2 GB 667 MHz DDR2 SDRAM
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Sep 9, 2014
Went to turn on my Mac book pro 2011 or 2012 and it went to the grey loading screen with an apple, spinning gear and a loading bar. Once the loading bar completes my Mac book just turns off. It just keeps doing this, I tried to do a safe boot, but once it was done that it turned off and continues to do this circle of grey screen loading than turning off.
Info:
MacBook Pro
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Mar 5, 2012
MacBook pro wont boot up. I followed steps posted on other threads:Â
1) command r
2) repaired hard disc (there were 3 errors, now all fixed)Â if I try to restart, computer still doesn't boot past the grey screen. Â
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 23, 2012
I had been using my MBP running Snow Leopard to play movies and music through a TV/stereo and brought it with me when I moved to do the same, but now it won't start it. I kept it asleep as I brought it on the plane, then when I got to my new apartment, it was frozen. I shut it down, then tried to turn it back on but it get stuck in the grey loading screen with the Apple logo.Â
I've tried starting in safe mode (it will bring up the safe mode loading bar, then that disappears and it gets stuck on the normal gray loading screen).I've also tried resetting the SMC and NVRAM.Â
Then, I tried to start it up from a friend's OS X install disk (but it came with his MacBook from the same era, so idk if it only works for MB and not MBP), but that doesn't work either (selected it as the startup disk by holding Option when booting up, then selecting it. It then goes to what it does normally except it will turn itself off instead of gettting stuck.)Â
I don't know what else to do. I'm assuming something is seriously broken. I'm hoping it might just need a reinstall or maybe a new hard drive, which I could do if it's not too expensive.Â
Info:MacBook Pro (15-inch 2.4/2.2 GHz), Mac OS X (10.6)
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Apr 13, 2012
My MacBook will not load past the grey screen with the spinning wheel of death.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Nov 30, 2014
My computer died last night with each application not responding. I couldn't shut down normally so I held the power button to turn it off.Â
Next morning, I tried to boot the MacBook Pro and the boot process stalled at the grey screen with the Apple Logo and spinning wheel. I let it go for an hour and there was no change on the screen. Based on Apple's desk I ran Hardware diagnostics (extended with looping disabled) and got the following errorÂ
4HDD/11/40000000: SATA (0,0) Â
The screen shot is belowÂ
I ran this again with standard testing (no looping) and standard with looping and all gave the same results.Â
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
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Nov 12, 2007
I have a 1.83 Ghz MBP with 512 mb of RAM (lame I know). The other day someone was using my computer to burn a CD on iTunes when all of my programs began failing. On instinct I rebooted my computer to solve the problem. Alas, now I cant boot past the grey apple screen, and the gear is spinning away. Saddest part of the story is that I had time set aside to back up my computer the day after this happened . Anyway what is the best thing to do from here? I haven't made any moves to fix it yet really, so what is the best thing that I can do to try and get my files back?
Information:
MacBook Pro
Mac OS X (10.4.10)
Grey Screen, Spinning Gear
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May 25, 2012
My Macbook Pro (2008) was upgraded to Lion 10.7.2 before I bought it used. It's always been slow and after a little while it won't boot up properly, it only gets as far as the apple logo with the spinning wheel underneath. I've have used Recovery HD and Disk Utility to repair/verify the hard drive and after the repair it still won't boot up past the apple logo. I downloaded OSX Lion 10.7.4 (client combo) update onto an external drive but I can't install the update when using Recovery HD. I've tried mounting the existing hard drive onto an external drive, but I get an error mesage immediately.
There are only a few folders I need to take from the existing hard drive in the Macbook Pro. What can I do to either access my hard drive or get it to boot up properly? I have a retail copy of a Snow Leopard DVD that I can use. I believe I might have saved Lion onto a DVD a while ago, but Apple seems to insist we intall by downloading the latest Lion? Basically I need to access the hard drive without erasing the data
Info:MacBookPro, Mac OS X (10.7.2)
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Aug 25, 2009
I am having trouble with my macbook: It wont load past the Grey apple start up screen with the spining gears, iv done Zapp on the PRAM, iv run ""/sbin/fsck -fy"". And I am now starting in Verbose mode, but its taking AGES, it must be loading for an hour now, its showing "Neb-computer /System/library/coreservices/loginwindow.app/contenst/MacOS/loginwindow: Login window Application started (Over and over and over again). I don't have an install disk.
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Apr 7, 2012
How do i get iMac to move past grey screen.
Info:
iMac (24-inch Early 2008), Mac OS X (10.7.3)
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Jul 15, 2009
When I turn on my computer, the wheel keeps spinning and stops on the grey apple screen. If I leave it there for a few minutes, the fan gets really loud.
I tried pressing Apple, Option, P, R, but it only chimes once.
I also tried holding down shift and restarting.
And I tried holding down option and restarting.
I even tried to take out the memory and put it back in.
Nothing is working.
I have the startup disks, but I don't know how to put them in the cd drive.
Since the computer won't boot up, I can't open the tray.
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Mar 19, 2012
I shut down my imac and when I went to restart it, I can't get it to get past the grey screen.I can't even get to the apple screen.I have unplugged everything and nothing works.
Info:
iMac, Mac OS X (10.7.3)
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Apr 9, 2012
I have an intel imac - can't tell you much about the details as I can't get any info out of it. I installed snow leopard about a year ago - no issue since then other than occassionally the screen goes black but nothing major.Yesterday, I backed up to my usual passport backup and then today, it froze. I couldn't turn it off or restart at all so resorted to the power button. Since then, I can turn it on, it goes to the grey screen (no blue screen) and I get the apple logo and the spinning clock/wheel. For hours and hours....So, I tried one of the apple support pages and worked through - peripherals, safe boot, NVRAM, PRAM, tried to reboot with mac osx disc (the original not snow leopard) - nothing. Absolutely nothing changes - same old grey screen, apple logo and spinning clock/wheel.
Info:iMac, Mac OS X (10.6)
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Jun 21, 2012
So out of nowhere my unibody MBP (specs, etc below) locked up yesterday while I was watching a video using VLC. It stopped responding to anything so I held down the power button until it turned off. I waited about 10 minutes and turned it back on. Grey screen with spinning cog showed up for about a minute and then kernel panic. Held down power button until it turned off. Tried repeatedly - same results. Won't boot into Safe Mode - still get a kernel panic everytime. It will let me boot the machine into Target Disk Mode. It will boot from my Snow Leopard install disk where I ran Disk Utility and "repaired disk" and "repaired disk permissions" on both the drive and the volume. All the "repair disk" and "repair disk permissions" ended with messages in green type saying that the disk/permissions appear to be OK.Â
I have an external FW drive used for TM backups for the machine. A fair amount of data has been added since the last TM backup (which was less than 30 days ago) that, ideally, I'd like to not lose by resorting to restoring from a TM backup. It's not the end of the world if the last (roughly) 30 days of data/changes ends up being lost, but I'm willing to work on getting it back up and running without doing an erase and install and then restoring from a TM backup if at all possible.Â
Definitely if any other information or data is needed from me in order for anyone to assist, please let me know what it is and I'll do my best to provide it.Â
Hardware Overview:Model Name: MacBook ProModel Identifier: MacBookPro5,1Processor Name: Intel Core 2 DuoProcessor Speed: 2.66 GHzNumber of Processors: 1Total Number Of Cores: 2L2 Cache: 6 MBMemory: 4 GBBus Speed: 1.07 GHzBoot ROM Version: MBP51.007E.B06SMC Version (system): 1.41f2Â
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Apr 22, 2012
My mother's unibody white MacBook will not get past the grey apple and spinning gear when you first boot up the computer. This was after she opened a link in an email from a friend who had her email compromised. Now I'm getting spam emails with the same link from my mother's hacked email, and her computer won't even get to the login screen. I took it to the genius bar only to be told it was likely HD failure, but the windows partition works without a hitch! What could this be? A trojan? Is there any way to retrieve data (really just pictures) before I attempt to reinstall OS X?
Info:
MacBook, Mac OS X (10.6.8)
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Nov 30, 2014
grey screen no apple followed by blue screen with vertical lines. Graphics and logic board replaced <6 months ago. What to do? I held down shift, it gets HOT HOT and makes noises. (for safety mode) followed by a blank grey screen and blue screen. Then tried the other way (I think it's command alt delete? I don't remember) and it turned from grey (no apple symbol) to blue blank. Then third time, grey followed by blue with vertical lines, not blocky clear lines that you can see if you are close to it.Â
Info:
MacBook Pro, OS Lion
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Aug 23, 2010
I have a problem with my MacBook. Recently iphoto kept freezing whilst looking through pictures, then eventually crashed. Kept trying it over and over and it did the same thing. Then firefox started crashing too. Restarted my MacBook and I got to the log in page. Entered my password but it then froze on the blue screen. Tried booting in safe mode but it didn't get past that point either.
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Mar 28, 2012
My MacBook pro froze so I turned it off.Now when I turn it on it goes to the grey apple screen then stops at a plain blue screen with the mouse up but nothing else.
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Apr 11, 2012
Bought a refurb from Apple and they don't send the install disk. Now can't get past the login screen. Thought I left the password blank but it won't let me get past the start up screen. Tried the install disk from my 15 inch mbp by holding C and starting up. but it only tells me I need to restart.
Info:
MacBook Pro, Mac OS X (10.7.3)
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May 16, 2009
I hardly ever turn off my Macbook unless i need to - I just close it and use it whenever i need to. I let the battery run dry as Apple suggests to do every now and again, and turned it on the next day. It started to boot and took a little longer to get past the grey apple logo and loading circle and then froze on the blue screen. I can control the mouse, but every few seconds it changes to a darker blue, cursor disappears but returns after a second or two. I've tried:
- Booting into safe mode (Same thing happens)
- Booting from CD and repairing permissions (Said everything was ok, same thing happens when I booted)
- Single user mode (used some commands from an Apple page and restarted)
I can however boot into windows perfectly fine, which leads me to suspect it's a corrupt log in item. I'd like to know for sure it's not a hardware problem so I don't have to take it into an Apple Store.
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Aug 2, 2010
first i'd like to give you a few pieces of information on what was going on before I restarted my mac. 1. My mac is a 13'' late 2008 mb with 2gb of ram (running leopard). 2. I JUST had my hard drive replaced due to a failure. 3. Before i restarted my computer i was having several "system extenstion" errors and when i tried to repair i recieved the message 'Underlying task reported failure on exit.' At the time, i was also trying to install Adobe CS5 Master Collection trial and i couldn't get past a password screen. This also prompted me to restart. Once the computer began to restart, it began updating boot caches. This was taking a very long time so i walked away from the mb. When i came back i realized the battery had died and when i plugged it back in and tried to get it to boot, it would get to the gray screen with the apple and the spinning logo underneath. But then it simply reboots.
I've tried restarting the pram. I've tried rebooting in single user mode (cmd + S) and got to the point where i could rebuild the tree (fsck_hfs -r /dev/disk0s2) and that did it's thing for about ten minutes and it didn't fix the problem. I don't have my install disk but apple is sending me a new one and will be here by friday.
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Mar 8, 2012
My computer wouldn't quit an application, so to shut it down I Pressed the power button until it turned off. I've tried To turn it on with cmd-v and it said <5% free audit space.I tried rebooting with cmd-s and it still hasn't worked.
Info:MacBookPro
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Nov 24, 2010
So bare with me I want to be thorough so hopefully someone can help me out. My MBP (08) will not boot past the grey screen. The wheel just spins infinitely. I've read about it trying to figure it out.
1) I tried to boot from the install disc, when I do there are weird diagonal lines and the thing is unreadable.
2) I hooked it to my Mac Pro in target disc mode. I was able to get some of the information off, but it would eventually freeze up and freeze the finder on the Pro. It wouldn't verify the disc in disc utility. It would freeze if I tried to repair the disc.
3) It won't boot in safe mode or single user mode (CMD + S)
4) I tried removing the ram and switching it and using only one stick of ram (to make sure it wasn't a ram problem).
5) I tried to boot without the battery
Needless to say I am a bit frustrated. My applecare is long gone and there is no apple certified repair place anywhere near here. I've also noticed the thing is very hot. If nothing else I'd like to have an idea of what I should be expecting from the repair place.
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