MacBook :: No Entry Sign And OS X Utilities

Dec 1, 2014

I have an old MacBook (not sure how old - it was a handed down to me by a friend). It was working fine until this past week. I downloaded a Yosemite update and One Drive and now it won't start! 

Basically, when I power up it displays a 'No Entry' sign, spends around 20 minutes on the Apple logo and the 'creeping' progress bar, and then when it gets to the end opens OS X Utilities. I am trying to get in contact with Apple Support but I cannot do this without the serial number, which I cannot seem to locate in OS X Utility. 

Info:
MacBook

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