I Have a MacBook Air which is opening with a grey screen. I have tried to reboot but the instructions say load a disk, which you cannot do as there is nowhere to insert disk.
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MacBook Air, iOS 7.1.2
We had an issue with our macbook about a year ago and when it was sent into and Apple authoized service they upgraded it machine from 10.6 to 10.7. Now a year later we want to totally clean the machine and restore to factory status (to seel it as we have upgraded to an new macbookpro)but it seems we need a dik to do that - any options??
View 1 Replies View RelatedI realise this topic has been discussed a lot so I apologise if this new thread is a repeat of another - I searched for the question I want to ask but couldn't find anything. Basically, I'm confused about the zeroing out data process. I need to be certain that it's impossible to tell if internet pages of a particular nature have been viewed on this macbook. I was feeling paranoid so I ran a 7 pass overwrite. However my CD drive doesn't work so I was unable to do anything with the grey setup CDs. Nothing seems to be particularly different following the overwrite - the files on my desktop had been deleted but that was all I could notice (I am a beginner mac user though). So now I'm not sure where I'm at. Would the 7 pass have overwritten all the sensitive info I wish to make unrecoverable, even without using the setup CDs?
View 5 Replies View Relatedgrey screen no apple followed by blue screen with vertical lines. Graphics and logic board replaced <6 months ago. What to do? I held down shift, it gets HOT HOT and makes noises. (for safety mode) followed by a blank grey screen and blue screen. Then tried the other way (I think it's command alt delete? I don't remember) and it turned from grey (no apple symbol) to blue blank. Then third time, grey followed by blue with vertical lines, not blocky clear lines that you can see if you are close to it.Â
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MacBook Pro, OS Lion
I have a G5. It started whining loudly and now it has a black sceen. Can't find old discs to reboot.
View 8 Replies View RelatedWhen my son's computer is turned on it just goes to grey screen.. I've tried a number of troubleshooting things...starting while holding "c" to boot with install disk...starting holding "shift" for safe boot. I did the PRM (?) reset thing holding Apple-option-p-r keys while starting and that did add the start up chime...before it would just go to the grey screen, no chime no spinning wheel...but still no boot.The computer is still under warranty but soonest appointment at Apple Store is 3 days from now!!!
View 4 Replies View RelatedI have a weird problem going on currently. My 13 inch macbook pro (2009) works PERFECT but I've tried 3 times to update to the OSX to 10.6.3 or 10.6.4 and everytime the update works but after it reboots I get the grey screen of death.
When I have a time capable backup which I restore from when this happens so its not a big deal however whenever I restore I no longer have access to the old history. It's like the drive cannot go back in time. Is this normal?
I just got my macbook pro today. Turned it on, did an update and know I get a gret screen with the apple logo in the middle,
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MacBook
Pro
I update Itunes and safari software and now when I start up the Macbook i get a grey screen.I have rebooted but the computer won't turn on.
Info:MacBookPro, iOS 5.0.1
Just placed a new harddrive in my macbook pro and had the geeks at the Genius bar to install the OS system. Now I'm dealing with a clicking noise and a grey screen with a question mark on it. Tried to place the install dvd in and boot from the it won't. I did notice after going to the Disk utility that my hardrrive isn't recognized.
Info:Mac Pro, Mac OS X (10.6.5)
I tried to install 10.6 on my 10.5.8 Macbook Pro. It installed just fine, I restarted, it goes through the apple logo and asks me to pick a language. I pick english, it goes to the grey screen and stops there forever. I'd be happy just to go back to 10.5.8, I just don't want to lose all my stuff.Also, all the function buttons work (volume, adjust screen brightness, etc). Just nothing else will.
Info:
MacBook
Pro, Mac OS X (10.6)
Okay well, to start off, I got my MacBook from a distant family member who got a new one so they let me have their old one. They got it from a pawn shop so I don't have the disk that we got the OS from but it hasn't had any issues UNTIL NOW. I need to use my laptop for a homework assignment. Everytime I turn it on it'll just stay on the loading screen, I left it for 4 hours yesterday and it still wouldn't work. I reset the (insert acronym here) thing already, the thing where you press control, option, P, R keys at start up. because my assignment is on the laptop and it's due tomorrow.
Info:
MacBook Pro
I just had a software update on my Mac Book pro, and now it is stuck on the grey screen.
Info:MacBookPro, Mac OS X (10.6.8)
My Macbook Pro (2008) was upgraded to Lion 10.7.2 before I bought it used. It's always been slow and after a little while it won't boot up properly, it only gets as far as the apple logo with the spinning wheel underneath.
I've have used Recovery HD and Disk Utility to repair/verify the hard drive and after the repair it still won't boot up past the apple logo. I downloaded OSX Lion 10.7.4 (client combo) update onto an external drive but I can't install the update when using Recovery HD. I've tried mounting the existing hard drive onto an external drive, but I get an error mesage immediately.
There are only a few folders I need to take from the existing hard drive in the Macbook Pro. What can I do to either access my hard drive or get it to boot up properly? I have a retail copy of a Snow Leopard DVD that I can use. I believe I might have saved Lion onto a DVD a while ago, but Apple seems to insist we intall by downloading the latest Lion? Basically I need to access the hard drive without erasing the data.
Info:MacBookPro, Mac OS X (10.7.2)
Grey screen, wont bootup, no way
Info:
MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.4)
I Am locked out of my MacBook with Grey screen and darker grey restriction sign. The laptop is 2011 version with Yosemite.
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iMac, iOS 8.1.2
i Was surfing the Internet and all of the sudden my computer turned blue. I closed the screen to 'refresh' it and when I opened it back up some of the pixels seemed to be missing and then it started beeping at me in increments of 3. I **** it down and tried to restart it. when the screen booted up it still seemed to me that the pixels were screwed up. I've managed to get past the blinking image of the earth, however after that disappears a grey screen comes up for about a minute or two and then the entire computer shuts down. This is in the middle of my finals and I cannot lose any of my work!
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MacBook Pro, Mac OS X (10.6.8), 2011
Holding option doesn't work, taking out the battery doesn't work, running out of ideas.
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MacBook, iOS 5.1.1
The first week I had my Macbook Pro I noticed about 5 or 6 little grey splotches on the right hand edge of the screen. About a month later tons of them had formed on the top edge in a cluster. I didn't take my computer in because it wasn't that noticable, only at an angle. Well it's been 9 months, and there's now spots on the left hand side, and it's spreading. A week ago they started to appear on the bottom on the screen, and all the spots on all the other edges are forming rings around them.
I took it to my tech at our school since they sold us the laptops, and he said the spots were too small for water damage, and that he's never seen anything like it before. So I took it into the apple store THINKING they would replace it, instead they told me it had to be water damage and that was that. I've never spilled anything on this computer, and the spots started the week I got it. No matter how many times i explained the situation to those people, they just kept repeating "I'm not saying that you're lying, but we dont know what was actually done to the computer, we say it's water damage, which isn't covered" and refused to fix it.
Its just a bunch of little grey dots clustered together, some are a little spread out but as the weeks go by it just gets worse.
I'm not really sure what else to do at this point, the apple store obviously wasnt a big help. And I still have no idea what it is, i just know that this computer is extremely important to my schooling, it doesn't get banged around, i dont even eat around it. Has anyone seen anything like this?
My macbook wont boot up for some reason. When trying to turn it on it goes to a grey screen and nothing pops up, eventually a little picture pops up that has what looks like a folder with a question mark in the middle. I then tried booting from the CD and when trying to do that a picture of the world pops up and then also the folder with the question mark in the middle. I thought i may have been the harddrive so i bought a new one and it still has the same problem.
View 3 Replies View Relatedit makes the start up noise but no light on the screen,
my friend done the firewire transfer to copy all my data across so i know its not completly dead.
and when doing the firewire transfer it comes up with a grey screen so i know the screen isnt broke.
any help on a fix?
I just bought a Black, 2007 MacBook for $500 from eBay. In my excitement, I had forgotten to ask the seller of the cosmetic condition, who had negelected to mention it, and now that I have it, I notice some dark spots behind the screen.
I say behind because they appear behind the pixels; if you roll rext over it it is clear that they are not dead pixels, and the spots are under them.
The spots look sort of like somebody painted the back of the screen in Photoshop's dissolve mode - little light grey spots around a darker grey center with dusty dots surrounding it.
If you look at it at the right angle, you can also see white spots (The grey spots will also turn white at this angle)
My question is, can it be fixed, and about how much will it cost?
About two weeks ago I'm using my snow leopard partition of my macbook pro and browsing the internet via firefox. My mouse freezes for a second, and then my computer just shuts down. I power back up my macbook pro to find a 'cancel or prohibitory symbol'. Strange thing is I can hold down option and boot into my windows partition no problem I go through all the motions suggested by the apple website, such as resetting the PRAM etc.. Nothing works. Flash forward to today. I finally get a hold of my snow leopard installation disc and boot my macbook with it. I run the disk utility and it finds that my hard drive's good to go.
I read online and it seems that the best option would be to install snow leopard again. I decide install it again, but about halfway through the installation, the installation fails and pretty much freezes. I had to shut down the macbook via the power button. Now, whenever I try to boot up my macbook I hear the chime, but nothing happens after that. I am just left with a grey screen. I cannot enter safe mode, single user mode, and when I try to choose the start up disk by holding down option, the arrow pops up to choose which disk to pick, but there are no disks to choose from.
My wife's macbook pro, 2010 circa, is not rebooting. With three attempted power-ups she gets a grey screen with the Apple logo...
View 2 Replies View Relatedi opened my macbook pro from sleep and it was extremely sluggish barely responding, i rebooted but had problems and force quit all applications that immediately opened. I was forced to reboot several times since each time getting a grey screen that very slowly evolves into my desktop but nothing will work not even disk utility to diagnose..
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MacBook Pro, Mac OS X (10.7.3)
I am trying to reformat my Macbook pro. I run the reinstall disc. When I type in my user name and password then click restart, the system reboots but get stuck on a grey screen. You hear the cd spinning for a minute or so but then it goes off. Do I have a bad disk(doesn't appear to be scratched anywhere) or am I not being patience enough.
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MacBook Pro, Mac OS X (10.5.8)
I have been using lots of software - indesign, photoshop, illustrator as well as other programs at the same time and my laptop started to slow down. I then tried to force quite pages and it wouldn't work so I had to force shut down. It then would not turn fully on and was on the grey screen for a long period of time. It eventually came back to homepage after about 30 minutes but did not fully load. It now wont go past grey screen and has a bar at the bottom.
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MacBook Pro, Mac OS X (10.7.2)
My wife has a Macbook with an Intel Core 2 Duo processor (Macbook4,1). I am trying to replace the original SATA hard disk (160 GB) with an SSD. I have two SSDs here with me:Â
1) Intel 320 series, 160 GB
2) Crucial M4, 128 GBÂ
In both cases, after replacing the hard disk with the SSD, I am unable to get the Macbook to get any further than the "Mac sound" and grey screen.Â
In my first attempt, I cloned the original disk to the SSD on another computer, verified the data got on there OK, and installed the SSD into the Macbook. In subsequent attempts, I just formatted the SSD to see if the Mac would recognize it at all.Â
When the original hard disk is installed, and my Snow Leopard install DVD is in the DVD drive, during the boot, I can hold down the option key and get a boot choice of booting from the hard disk or the DVD. With either SSD installed, when holding down the option key I get no choices at all, it just sits there (it does access the DVD for a few seconds but then nothing).Â
I have another 160 GB "regular" hard disk here as well and when I install that I also get the choice to boot from the hard disk or the DVD (although booting from the hard disk does not work since it's a hard disk from a PC).Â
combination of Macbook and SSD, installing into the hard drive bay? I've seen many posts from people who have had success putting an SSD into their Macbook so I am assuiming it's possible.Â
Some more information about the Macbook:
Boot ROM Version: MB41.00C1.B00
SMC Version: 1.31f1Â
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MacBook, Mac OS X (10.6.8)
Mac book is stuck on the grey screen with the apple logo and the spinning timer?
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MacBook
New mac book pro - turn it on and goes straight to the grey screen?
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MacBook pro, MacOS X (10.5)
