Intel Mac :: SuperDrive Will Not Accept Disks
May 30, 2012
I'm having issues with the computer, among which is that the superdrive will not accept any disks... it clicks a couple of times, then spits the disk out. This has been an intermittent problem for about 5 months, but now it seems to be constant. Disk Utility and Disk Warrior (hard drive based) say that I have problems that can only be fixed by restarting with a system disk or DW disk inserted.
I did do the System Management Controller reset but it didn't work. I'll take the computer to an apple store if need be, but is there any way to force a disk to be accepted and read? Also, since I bought Lion via the app store, and have no system disk. Is there a way to fix my hard drive without a physical system or repair disk? I do have the physical disk for Leopard if that would work on Lion. I can't get a CD or DVD to stay in the drive and be read.
Info:
iMac, Mac OS X (10.7.3)
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May 20, 2012
MATSHITA DVD-R  UJ-85J: Superdrive won't accept CD or DVD keeps spitting back out - alas 1000's of iMacs with this superdrive have had the SAME problem from what I have read elsewhere. Apple should replace for free or discount for us out of warranty [URL]
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Mar 24, 2012
My IMac won't grab disks in the superdrive, spits them straight out, is there anything I can try before taking it for repairs. It is two years old so is out of warranty.
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Jun 27, 2014
I have a new IMac 10.9.2 and purchased an Apple Superdrive. The IMac rejects all disks inserted in the superdrive.
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May 1, 2008
There's no disc in the drive, but it's locked up and won't accept a disc into the slot whatever I do. It never had trouble reading discs before--none of the spinning-without-reading issues I'm seeing other people have had. I have frequently ended up with ghost discs, when the computer hangs onto a disc image (or two) after ejecting the actual discs, but it's never caused a real problem. There is no disc image now.
She is an old lady of a 12" titanium Powerbook G4. 867 MHz, 640 MB ram, running Panther 10.3.9.
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Jun 5, 2014
I recently tried to use the CD drive on my MacBook Pro, and it has been a while since I last remember using it, but when I tried to put a cd in, it wasnt automatically drawn in as I pushed it in most of the way. At first I didn't notice the cd drive was not drawing the disk in, and I shoved it all the way in, and it wouldn't eject either, so I had to pull it out. I restarted my computer and the drive still doesnt work. My battery says service battery, but I don't really think that has anything to do with the cd drive.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Nov 15, 2009
My Macbook Pro is approaching its second birthday and now refuses to accept any DVDs, it takes them, swirls them around making a funny noise for a few seconds and then spits the disc back out. I want update to Snow Leopard, but can't, I want to install Windows 7, but can't and more importantly can't even run FM2010! I can't see how Apple can justify charging so much and have the nerve to call the drive 'super', when it is clearly not. Reading across the net on forums this seems to be a common problem and one that Apple don't want to know. Can anyone recommend an external DVD drive to buy?
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Apr 16, 2012
I can power it on but it won't accept any commands. The only way to shut it down is to hold in the power button.Its a 4 yr old IMAC running snow leopard
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Jun 8, 2012
My dvd player has suddenly stopped accepting discs. The disc only goes in half way before it hits something, almost like there was a disc already in there, but there isn't.The previous disc was ejected. Restarting doesn't change anything. It may be that the disc drive itself needs to be replaced, but that would involve a lot of hassle.
Info:Mac desk top, Mac OS X (10.5.1)
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Apr 4, 2012
when this happened I lost all of my backup on time machine too , not sure if the two are related or not but it happened.
Info:
iMac, Mac OS X (10.6.8)
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Jul 5, 2012
I've burned CD's and DVD's at times, and all of a sudden the disk won't go into the slot ..... it hits something 2/3 way in and physically won't go in.....Â
Info:
iMac, Mac OS X (10.6.8), 3.2 GHz Intel 2011 MODEL iMAC
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May 5, 2012
When i insert a disc into my IMAC, it will not appear on the desk top or run it.
Info:iMac, Mac OS X (10.7.3)
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May 5, 2012
my mac crashes on startup, and don't accept the installation DVD
Info:
iMac, Mac OS X (10.6.6)
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May 26, 2012
I've opened a secondary email account and Mail won't accept the password. I can send OK but not receive. But when I check with bigpond online the test emails are both sent and received but only sent through Mail - tried changing the password many times, quitting app, restart, and even delete that mail account and reenter - all to no avail
Info:
iMac, Mac OS X (10.7.3)
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Feb 3, 2012
My iMac has become a little unstable and I want to wipe everything and start again - a factory reset.Â
Seeing as it didn't come with any start up discs, is there a way to do with without disks?Â
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Mar 25, 2012
I recently bought an iMac and I was wondering why installation disks are not supplied. If a re-install is necessary, how can it be achieved without the original installation disks? or is there a new way of achieving this.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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Mar 28, 2012
it shows a disk is inserted but they are ALL empty
Info:
iMac, Mac OS X (10.7.3)
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Sep 7, 2009
I have been having some problems recently with my 06 mac mini that i got in august time its the intel one with GMA950 and a superdrive (i think!) lol its the mashita UJ-846 one. Thats what system profiler says at least lol. :-)
Anyways enough about that, for a while now, it wont accept DVDs or CDs in the drive. I have tried to boot off the install DVD and do hardware test, but the DVD ejected. and it just booted straight into the OS..
Is it time to get a new DVD drive? i got a lacie D2 a coupla years back to help with burning DVDs, cos it wouldnt burn DVDs neither, whether thats cos its the superdrive or cos it was failing, i dont know. At the time i searched about and it seemed like it was a DVD drive that was prone to failing on people.Is there anything i can do to test, n see how busted this bad boy actually is??
Its not essential that i need it working as i use the other DVD drive when required. But if i did want to install SL on it, that could be a bit problematic..
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Mar 14, 2012
I lost my admin password and start up disk for Leopard what can I do?
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May 16, 2012
I cannot seem to get my apple mail to accept my gmail account or the password. Gmail works fine if I use the google site for my mail.I know if I am using the correct password because it works in gmail's site?
Info:
iMac, Mac OS X (10.7.3)
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May 6, 2012
My desktop have suddenly decided NOT to show files, folders and disks. I can se those files via Finder but not directly on the desktop. I have repaired permissions, verified the disk and ofcourse checked my Finder preferenses - but no go. The desktop shows what I want it to show if I switch user.
Info:iMac, Mac OS X (10.7.3), iMac early 2009
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Dec 22, 2010
I have an Intel Mac mini (purchased in 2005 or 2006) with a fresh install of OS X Leopard on it. I recently changed the Startup Disk in the OS X system preferences to be the CD/DVD drive, and everything has gone downhill since there.
I inserted a CD and attempted to boot from it right after changing this setting. I noticed the CD drive spun up the disk, but after waiting several seconds a black screen appeared, saying "No bootable device — insert boot disk and press any key".
There were two problems here: first, the CD never ejected from the computer, and second, there was no response to any key press.
After restarting and shutting down a few times I got the Mac to spit out the CD somehow. I restarted, inserted the same OS X Leopard disk used to install the operating system earlier that day, and got the same "No bootable device" error.
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Feb 12, 2012
The internal SuperDrive has a big demage and needs to get replaced by a new device. The replacement is to expensive. Therefore I bought an externalisier drive. But how can I deactivate the SuperDrive by Software?Â
Info:
ibook G4, iMAC2,16GHz Core2Duo, 2GB DDR2 667 MHz, NAS 1 TB HDD, Mac OS X (10.6.4), iPhone 3GS 16 GB, Apple TV
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May 18, 2012
This has been happening consistently when I try to burn DVD's, during this time the drive stalls and I am not able to eject. (Possibly because software is trying to write with faulty hardware maybe?) The error message changes if I try to burn DL DVD 's. Also CD's often fail while burning some do complete. Errors also occur with Final Cut Pro, Adobe Premiere CS5 and DVD Studio Pro. Â
Info:
iMac, Mac OS X (10.6.8)
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Mar 26, 2012
I have an iMac now powered by OS X Lion. But the problem is that when I try to insert a disk the superdrive accepts it but it doesn't show in the desktop. And after 30 seconds the disk is automatically ejected. I have tried restarting the PC a lot of time. The problem persists with all cds and dvds.
Info:
iMac, Mac OS X (10.7.3)
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May 20, 2012
I am getting tired of popping in DVDs in my drives (of six Macs in my house) only to find out that I have the wrong region. Is there a quick way (other than a 3x5 card and a pencil) to see the current region? I don't think I can check in system prefs.
Info:
iMac, Mac OS X (10.7.4)
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Nov 30, 2014
the external SuperDrive on my iMAC does not read some of my music CDs. While the majority runs without any problems, quite a few cannot be read, although they work without any problems on my HiFi and on other CD Drives. All Software is up to date and the Drive is just a few months old.
Info:
iMac, OS X Yosemite (10.10.1)
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Mar 17, 2012
I have a late 2009 27" iMac.I am very capable of repairing my own machine. I replaced the HD over the holiday break without a glitch. My struggle is my SuperDrive needs replacing.It will no longer burn dual layer disks. So, I thought it would be simple to find a replacement and get one ordered.The names of drives don't really help shoppers shop by brand, etc. Mine is a "HL-DT-ST DVDRWÂ GA11N". Nice. Try googling that...Some say that name relates to an LG brand drive, while others clearly don't agree. How is an end user supposed to replace such a part if trying to find an exact match it is so difficult? Also, there have been so many others with failed drives that I really don't want to buy a used one, as I'm sure it too would fail; however, general internet serches don't give me many options for new. Perhaps that is because I still don't know the true brand of the existing "turd" that is in my Mac.I'm tired of looking and not seeing much out there. You would think there would be clear options or ways to shop for an "upgraded and compatable" drive.
Info:
iMac, Mac OS X (10.7.2), 27 inch, 1 TB HD
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Mar 22, 2012
I have a problem on my IMac 27" (early 2010) when I want so listen to some CD. The Superdive doesn't read the disc (is clean of course) and it ejects after a few tried. On the other hand, no problems with DVD. So I don't know if is a software problem.
Info:
iMac (27-inch Late 2009), Mac OS X (10.7.3)
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Dec 12, 2014
My iMac desktop will not read music CD's with its superdrive. It will burn CD's. Is this a software problem? It is an iMac 8,1 with original superdrive. I have tried working with permissions and hard drive repair.Â
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