Hardware :: Recover Data From Dead Lacie Hard Drive / Unable To Mount Hard Drive
Sep 6, 2009
Today I went to plug in my Lacie 250 GB USB external hard drive into my 13 in. MacBook to get a shirt template for a design I am making. I discovered that the hard drive just would not mount and show on the desktop, and I remembered that this happened a few days before, but all I did was unplug it and plug it back in, and it worked... except that today, that didn't work at all. I tried the other USB port, and the hard drive showed up on the desktop for about a second, and then disappeared. I kept on replugging it back into both USB ports, but nothing happened.
Then I tried to see if it would work on the PC beside me, and it was recognized as an external device; however, a message came up telling me the drive was malfunctioning. I am guessing this is from ejecting it incorrectly (because I am in a hurry to head to my next classes...I use this laptop at school), but I have incorrectly disconnected it before in the past and this problem never happened to me before.
Every single project I have ever created for my design career is on that hard drive, and all I want now is to get my files back. All I need it to do is show up on the desktop for just the right amount of time for me to copy my files onto my computer.
I read online to put it into the freezer for a while and it should mount, but that didn't work. I tried using Disk Warrior, Data Rescue 3, and Tech Tool Deluxe, but the hard drive did not show up on any of those apps.I tried plugging the hard drive into an iMac as well, but it did not show up either.
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Jul 26, 2009
I am new to this forum and hoping for some advice with this hard drive issue.
I opened a brand new Lacie 500 GB Hard Drive. It is connected to my macbook via usb. I selected it as my hard drive destination in Time Machine and ran the backup option.
The hard drive did mount. About 5 minutes in the backup option failed - a time machine error: time machine backup failed.
I ejected the drive and unplugged it/turned it off and rebooted my laptop. Now the hard drive does not mount on my desktop however will show in disk utility. It lists with the Lacie name and another subdivision under the name.
When I try disk repair, erase or partition..I always get the same message: resource busy. After the error, the hard drive subdivision disappears leaving only one name on the list in disk utility. (It does not have the name underneath it).
I apologize for my semi technical description. I am new to mac and appreciate any advice on how to fix this issue. All I want to do is backup my laptop using the new hard drive with time machine.
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Jun 19, 2009
Long story short I dropped my 500GB Maxtor external HD (which is really just an internal HD in a chase). The drop was about 3 ft. It was not on so I don't think there will be much damage to the disk, but it no longer mounts. I was wondering if anyone could think of a way to get the disk to mount so I can recover files saved to it. I have Tech Tools, and Data Rescue II to recover the drive but as long it is not being recognized by the computer those applications are useless.
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Nov 18, 2009
Today I went to plug in my Lacie 250 GB USB external hard drive into my 13 in. MacBook to get a shirt template for a design I am making. I discovered that the hard drive just would not mount and show on the desktop, and I remembered that this happened a few days before, but all I did was unplug it and plug it back in, and it worked... except that today, that didn't work at all. I tried the other USB port, and the hard drive showed up on the desktop for about a second, and then disappeared. I kept on replugging it back into both USB ports, but nothing happened.
Then I tried to see if it would work on the PC beside me, and it was recognized as an external device; however, a message came up telling me the drive was malfunctioning. I am guessing this is from ejecting it incorrectly (because I am in a hurry to head to my next classes... I use this laptop at school), but I have incorrectly disconnected it before in the past and this problem never happened to me before. Every single project I have ever created for my design career is on that hard drive, and all I want now is to get my files back. All I need it to do is show up on the desktop for just the right amount of time for me to copy my files onto my computer. I read online to put it into the freezer for a while and it should mount, but that didn't work. I tried using Disk Warrior, Data Rescue 3, and Tech Tool Deluxe, but the hard drive did not show up on any of those apps. I tried plugging the hard drive into an iMac as well, but it did not show up either.
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Aug 5, 2010
Recently, I was hired by a client to recover the data on a new macbook pro. They said one day the computer just wouldn't start, so they brought it to the Apple store, where they switched out the hard drive. They got to keep the old drive, which I attempted to recover using VirtualLab and R-Studio data recovery programs and a USB hard drive case. Both programs did the same thing: they scanned, and kept finding errors and never even got through 1% of the disk! R-Studio even scanned for almost 24 hours and nothing came up from the partition we needed to recover! Disk utility was the first thing I tried, and it appeared to have scanned the entire drive (this was about 3 weeks prior to trying the other programs)and found a lot of errors, but was not able to recover or repair the drive.
Also, the hard drive kept making a pulsating, repeating sound while it was being scanned that sounded like it was trying to read the disk, almost a scraping sound but not quite. The drive did spin up and was recognized by the recovery programs, but it did not mount in OS X.
I was just wondering if anyone here has had a similar problem, or knows of a better program and/or a good, trustworthy advanced data recovery service she can hire to recover her important data.
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Jan 6, 2010
I have a dead La Cie Big disk terabyte external drive. It won't mount and it isn't recoverable the way it is. So I looked inside, it's 2 x 500 gig Seagate drives. So, I took the 2 drives out and installed one of them in a Mac Pro to see if it would mount on it's own. I figured probably not, since there were two drives mounted in this La Cie external case, they must have been RAID-ed together. I don't really know much about RAID, obviously.
Disk utility saw the disk, but it wouldn't mount and gave the unreadable message. Tried to disk utility it, and it gave file system errors, not surprised. It looks like you can't separate them, the RAID must split the files onto the two disks.
Is there any point to trying the utility Data Recovery on it? Or should I just tell my boss the only way to get the data back is to send it out to a data recovery place? I don't want to try and reformat them if there is still any possible way to get the data off them. I think the drives are fine and would work as a terabyte drive in the Fantom case if reformatted, but then we lose all these important projects.We seem to have the worst luck with external hard drives.
The odd thing is that I have another dead terabyte drive, a Fantom drive in which one of the 500 gig drives started clicking. I took both 500 gig WD drives out of the Fantom case and installed the two Seagate 500s from the dead La Cie case. It shows up in Disk Utility as an unformatted 1T drive. I was hoping it might just reconstitute itself in another case, but no go. If worse comes to worse, I will reformat it and it will probably be useable.
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Mar 30, 2010
I'm looking for a FREE data recovery app for os x to recover data from a NTFS hard drive. The hard has lost it's volume and will not mount and I've tried some other programs and I can see the files but I can't get them off because every program I've tried isn't free and won't let me copy them off. I've tried looking for one but I can't seem to find a good one. I just want to copy off the files and then I'll wipe the drive and fix the parition.
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Oct 15, 2007
I have a G5 (Late 2005) and I just bought a LaCie Quadra 500GB hard drive last week and I have it connected with Firewire 800. I was away for the weekend and left the surge protecter unplugged while I was gone. I came home today and plugged everything back in and powered up. My G5 does not recognize the LaCie Drive. It powers on and I can hear it running, but it will not mount on the desktop. I checked the cables and everything is connected.
Information:
G5 Dual 2.3 GHz
Mac OS X (10.4.6)
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Sep 24, 2009
I have a student who put most of her project work for the past few semesters on an Western Digital hard drive which was in a I/O Magic shell. It was dropped and immediately started a grinding noise. She took it to the local mac guru who has been unable to recover any of the data. My gut tells me it's a goner but I wanted to run it by the gurus here to see if they might recommend anything that we might try before giving up.
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Sep 4, 2009
So, I've been searching the forums, as I just had a 1TB (well actually a dual 500GB) external drive stop mounting and start clicking on me. I'm trying to find a way to recover files, and I know I've seen a lot of posts on DriveSavers, which. I was searching around, and I was wondering if anyone has ever heard of a company called "OneWorld Data Recovery." It was something I stumbled across, but I can't find any reviews, or nail down anybody who's used it.
Clearly, this seems fairly suspect, but I figured I'd check and see if anybody had ever heard of it or used it. Thanks!
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Feb 9, 2010
Would anybody have any ideas for getting a user account off of a dead hard drive from a Power PC G5? I've heard alot about Disk Warrior but it's a company computer so I won't be allowed to use any software we don't currently own.I was reading freezing the hard drive would help the contraction of the materials and causes whatever is stuck to become unstuck. So I left the hard drive in my car last night in zero degree weather but it didn't help. It still doesn't mount. Any ideas even if they are crazier than putting it in the freezer .
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May 6, 2009
A friend emailed last night saying he had a drive that had been 'acidentally formatted' (that's a lot of accidental mouse clicks if you ask me), that it took 2 seconds to format so it should have not actually wiped any data on there.
I've used Disk Warrior in other circumstances but never tried on an initialised drive. Nor would I know how to get a copy of such old software.
Does anyone have any ideas as to what software from that time might recover the data?
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Aug 17, 2009
my imac crashed last week but thankfully i had back up of all my files via my western digital my studio hard drive. thankfully right? well i royally screwed up and while trying to fix my crashed hard drive on my imac, i guess i accidentally reformatted my external drive, deleting EVERYTHING
I am pretty sure that I can go to a vendor and have them restore the HD correct? If so, what does something like that cost? I had probably 50 gigs lost, mostly photos, MP3, AVIs, and programs.
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Mar 27, 2012
An external hard drive, 4TB Iomega...connected via eSATA cable...had a power outage and the drive won't be read by OSX now. (Yes, it was on a surge protector and no I did not have a backup. I was actually preparing for the process of creating a backup when the power went out!) Anyway, I have tried using Data Rescue 3 and DiskDrill to try and recover data from the drive. I can recover the first 1/3 of the drive, but it ejects when either app tries to access the bad block. how/what software to use to recover the data? I know there are programs that will avoid the bad block but I've only found them for Windows. Are there any that will do such a thing in Lion? I can not afford a data recovery service. Trying to do this on my own.
Info:
Mac Pro, Mac OS X (10.6.8), early 2008, 2 quad-core Intel Xeon
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Jun 25, 2012
I have a white screen of death and I have tried to alt, cmd, p, r and unplug peripherals and the IMac and plug them back in etc. I did get it to boot from disc and was trying to create an image of my system but it can not copy it it has an input/output error. I tried to click on burn and the hard drive is not available. It is not mounted and will not mount. It will not verify or repair either. Is there a way to copy any of my data off the hard drive to an external drive?
Info:
iMac
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Dec 4, 2014
My Mac book pro got damaged and no longer works properly. I believe that the hard drive is fine. Is there a inexpensive method of extracting the data from my intact hard drive?
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Mar 5, 2009
Our old Toshiba External Hard drive has failed ( approximately 3 years old ). It powers on and the blue light comes on, but the fans don't spin and you can't see it in the finder or on my computer ( we tried on both PC and Mac ).
Any ideas as to how I can retrieve the data... without going to a specialist and pay ���, or would that be the only option
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May 29, 2012
My computer had frozen up so I had to restart it by holding down the power button. After I had done this, I kept getting a recurring kernel panic error. I had taken my MacBook the Apple Store and the tech who looked at it said that my hard drive was no longer good and that I would either have to replace it or purchase a new laptop. Regardless of whether I replace my hard drive or just purchase a new laptop, would there be any way to get my data that I lost off my old hard drive. I have some stuff backed up, but not recent data.
Info:
MacBook
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Jun 2, 2008
My friends iBook hard drive has crashed and I'm in the process of replacing it. However, he had a lot of important data on that hard drive that he needs recovered. Is there any software that you can recommend (for Windows or OS X) that will recover data from corrupt/bad hard drives? I have software for NTFS/FAT32 but don't know of any good ones for HFS.
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Nov 5, 2009
My iMac G5 is basically dead. Logic board failure. Apple is going to replace it by giving me a credit toward the purchase of a new iMac but that is a different story. I need to send my G5 back to them. Can I take the internal hard drive out and transfer the data to a PC and then get that data off the PC onto an external HD?
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Dec 24, 2008
My friend has a black Macbook that is extremely slow. It takes about 10 min. to boot up (literally), and when it does finally boot up, the good ol' beach ball comes up whenever I click on anything to do anything.
I then tried hooking up to a new iMac as a target drive. I was able to read some of the hard drive, but the User folder was empty, so I could not retrieve any of the data. Also, trying to access the target drive and trying to eject it made the new iMac slow way down.
And the hard drive was making a faint chirping sound, and then it turned into a crunching sound (much like that of the old 4200RPM hard drives of years ago).
I tried resetting the PRAM and also reset the power management. I also did a Safe Boot...all to no avail.
The DVD burner does not work. So, I could not do a hardware test or an archive and install. However, since the hard drive is most likely failing, an archive and install would not help any.
So, I'm guessing that the hard drive is going since the hard drives in Macbooks have been known to fail (it happened to a daughter of a friend of mine).
Is there a software out there that will allow me to retrieve the data from the drive? Trying to avoid having to go to a data recovery place.
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Mar 9, 2012
I am using mac OS X 10.6, during the time to create a installation disk using disk utility by mistake I have selected my partition drive and after that I couldn't find any data in that drive, how to get it back data.
Info:
iMac, Mac OS X (10.6)
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May 14, 2012
I had mounted my drive to a G5 tower and it was severely frozen and would not let me shut down. I forced the computer off while the drive was still running and now when I try to mount it it, every computer tells me that the drive I inserted is not readable, and it gives me the option to initialize, ignore, or eject. I don't want to lose any of that data, is there anyone that knows how to recover these files?
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Jan 20, 2010
Without warning my iMac [OS X Snow Leopard] popped up an alert saying that I should eject a drive before disconnecting it. I had done nothing to generate this error message. I clicked ok to close it and noticed my 4 month old, external 8T Mercury Elite-AL Pro Qx2 was no longer visible in my drive directory. I also noticed this external unit was making a looped grinding noise as if it was trying to write without success. I figured one of the drives failed and took it to the mac doctor. Other than a few directory errors, everything appeared to be fine, so I paid the service fee, brought it home and plugged it in only to find the same prob - obviously it's something with my iMac. Before I go spending more service fees, I wondered if anyone here could point me toward a method of discovering what might be wrong. I ran disk utility [verify and permissions] and fixed some directory errors, but don't know how to look further. iMac was home networked with a PC [Windows] and a laptop [Windows]. I did notice something wacky with the PC, but its very old and I expect it to die any day. I was running the network through the PC, so I direct connected the iMac to the router and modem but no change: still cannot see the external drives. What other info do you need to make an educated guess for me?
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Feb 8, 2009
I'm new to this forum, but need help with my external harddrives (WD Pasport 250GB). I can find it in my disk utility, but not on my desktop. I had WD send me a new drive, but now I do not know how to transfer the info from the old drive. Its not a dead drive- its obviously turned on and connected, but I can't mount it to my desktop. Any advice??
I have a iBook G4 (if that matters).
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Sep 9, 2009
My PowerBook G4 (Alum) died. I've had it for 4 years, taken it with me to Alaska and all over the lower 48, and have had nothing but happy experiences. I knew she was gonna go, but I was hoping she'd hold on until I could afford a MacBook. Alas, no. The problem appears to be the ability of the logic board to communicate with the hard drive. I can hear the HD spin, but even with Disk Warrior, I cannot locate it. The Mac Geniuses at my local Apple store confirmed this and gave me a shoulder to cry on. I've run Disk Warrior, Disk Utility, and tried finding it using the target disk mode - no luck.
The problem is that I've got 4 years of teaching materials, 6000 songs, and irreplaceable pictures on the HD, so I can't bring myself to just trash it. It's true that you only fail to back up you stuff once. This is my once. I've heard that with PC hard drives, you can just drop the old HD into a USB HD box and use it as an external HD. I can't afford professional data retrevial, and I want to give this option a try if it'll work with a Mac HD. Any ideas or suggestions?
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Sep 6, 2006
I have a EMac with Mac OS X vs 10.3.9 Prior user erased hard drive. Took to ADR data recovery and they scanned the hard drive and were unable to recover any data. Looking for input on other techniques to recover data from hard drive or other companies that specialize in Mac data recovery.
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Sep 15, 2010
Had a hard drive failing/failure. I am having my bad hard drive replaced with a bigger hard drive. (New Obviously) I have an iMac. (1.83GHz Intel Core 2 Duo 17-inch) To have my data transferred from the old drive will cost over a hundred bucks more. I am trying to save money but transferring it myself. All im looking to transfer is my photos. I did not have an external drive but i WILL purchse one now. My question, (to save some money) is how would i transfer my old pictures from my old drive, too my new installed hard drive. Can i use USB? Firewire?
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Sep 11, 2009
I'm replacing my old 120gig hard drive with a new 320gig hard driveWhen Ive got the new hard drive installed can I just put the old hard drive in a enclosure kit/caddy and copy my music/movies/etc across to the new hard drive?Or do I have to copy the data off before I remove the old hard drive?
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Sep 9, 2009
I know this is going to be an incredibly easy fix, but I can't find it. The Hard Drive on my new iMac is not appearing on my desktop, nor is it appearing in the "Device" menu in Finder.
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