Hardware :: Unable To Get Internet To Work / That Is Connected To WiFi
Nov 21, 2009
I have a MacBook pro that I'm having issues with. It connects to my home Wi-Fi (the n version of the Apple Airport Base Station) and I get a strong signal but whether I use Firefox or any other web browser or internet based program I get a message that I'm not connected to the internet. I can even select network diagnostics and it walks me through steps where I choose my network, reset my cable modem, base station, etc. and at the end it says it is unable to fix the problem. i have a 2nd MBP that I use on the same network with no issues at all. This issue started showing up about a month ago but did not happen often. Most of the time it happened when I had shut my MBP down since I had to go take it with me to meetings. Often after removing the battery for a minute I could boot up and it would work but now no matter what I do it won't work. I know I may have to go to the genius bar to have this looked at but hope to avoid it. Is there any other troubleshooting I can do?
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Nov 21, 2009
I have a MacBook pro that I'm having issues with. It connects to my home Wi-Fi (the n version of the Apple Airport Base Station) and I get a strong signal but whether I use Firefox or any other web browser or internet based program I get a message that I'm not connected to the internet. I can even select network diagnostics and it walks me through steps where I choose my network, reset my cable modem, base station, etc. and at the end it says it is unable to fix the problem. i have a 2nd MBP that I use on the same network with no issues at all. This issue started showing up about a month ago but did not happen often. Most of the time it happened when I had shut my MBP down since I had to go take it with me to meetings. Often after removing the battery for a minute I could boot up and it would work but now no matter what I do it won't work.
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Apr 14, 2012
1. tried deleting Airport and then re-adding then clicking apply. Worked the very first time I tried this and it has only worked twice since.
2. tried allowing all incoming connections, worked once now problem still persists.
3. Tried re-starting router, this has never worked
4. There was a post about deleting a file, the person said they were instructed by apple care to do this, that didn't work either.
- Seems to only do this when the computer is on sleep mode
- everything else in the house connects fine to the internet
- this problem does not only happen in my house, it happens at coffee shops etc
- sometimes it is able to connect via tethering off my iphone
- this was a problem 2 years ago on this computer, then it was fine for 2 years and now it's back!
Info:
MacBook, Mac OS X (10.5.8)
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Jul 1, 2012
I just reconfigured my adsl2+ wifi router and after that wifi gets connected and I can access the router but I am not able to connect to the internet .
Info:
MacBook, Mac OS X (10.6.8)
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Mar 13, 2012
I stupidly downloaded and used ccleaner from the appetite and since using it my MacBook will let me use the internet even though wifi appears connected. I plugged in a cable from the router yet still no internet.
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May 26, 2012
This happened once before and I did something in system preferences -> network, and got the connection. I did not change anything since but It is not working now and I dont remember what I did to fix it last time.
Info:
MacBook Air, Mac OS X (10.5.8)
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Jul 5, 2012
My MacBookPro is 10.7.4+. When i tried to connect the wifi, it says already connected, but i still cannot get in the internet
Info:
MacBookPro, Mac OS X (10.7.4), MacBook Pro Wifi connect problem.
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Jun 3, 2014
I just got a referbrished macbook pro retina and I'm having issues connecting to the internet. My old macbook pro, as well as every single other device, is able to connect to the internet without issue. My new macbook, however, isn't able to. Everything is typed in correctly as it is connecting to the router. Just no internet. However, there is one strange difference between my old macbook and my new macbook. The old one has a subnet mask of 255.255.255.0 while the new one has 255.255.0.0. The old one also has router information under the subnet mask, while the new one is blank.
Info:
MacBook Pro (Retina, 13-inch, Early 2013), OS X Mavericks (10.9.3)
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Apr 24, 2012
My imac is contected to the intervet via wi-fi but I can 't load any pages on safari or firefox. Both my macbook and iphone have no problem getting online. .
Info:
Mac OS X (10.7)
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Jun 4, 2014
I downloaded hotspot shield and immediately my internet stopped working. Wifi still connects to every available wifi. Every other device can connect without an issue. I deleted hotspot shield from applications and the problem persists. When i delete then re-add wifi in network settings it temporarily says no ip.
I'm running a MacBook Pro OS X version 10.9
Info:
MacBook Pro (13-inch Mid 2012), Mac OS X (10.7.4)
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Jul 30, 2010
I tried ringing apple but unbeknownst to me my warranty has expired so wanted to see could I fix it before using money that was intended for my new iPhone. Right, so yesterday I used a friends o2 dongle and I was asked did I want to save internet settings, I said yes - not knowing what I was saving (silly silly).
I had to do work at my old college but was unable to connect to wifi. Went to the IT lads and they fixed it - sort of - I could access the Internet but no sites that required a log in eg gmail facebook.
I am now at home and on my iPod typing this as my Mbp won't connect to the Internet! It was connecting to the wifi provider, have full signal but won't load the pages. I know it can't be the wifi as my iPod works fine.
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Sep 3, 2014
I have a MPB early 2011 and I have talktalk internet. I have absolutely no problems with my wifi up until the last week. I can use the internet perfectly fine downstairs when I am in the living room (where the router is located) as I am typing this using it, however when I go upstairs i.e. to the bedroom directly above where the router is situated I am still connected to the internet at the wifi symbol is black however i lose internet connection and I am not able to use the internet at all. This is a new issue as before, I was able to use my MPB anywhere in the house without any problems.
I don't believe it's the router as my iPhone connects fine upstairs and we also have a MPB late 2013 and that works perfectly fine upstairs.
Info:
MacBook Pro (13-inch Early 2011), OS X Mavericks (10.9.4)
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Jul 7, 2009
I just got a new MacBook and have been copying files via Ethernet from my pc. One thing I noticed is that whenever an Ethernet cable is plugged in nad hooked up to the router, the Internet stops working on both mac and pc. However, my torrent client on my pc continues downloading so it's not actually stopping, the browser is just failing to connect as is the official network status. Why is this?
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Jun 6, 2012
I just bought a new iMac yesterday at the Apple store. I connected it at home to install a few programs, and the internet worked perfectly. (I also own an older iMac plus a unibody Macbook.) I go to the office today, and the wireless and ethernet cables connect and show bars, but fail to load any pages off the internet. All of the other computers in the office are PCs and connect perfectly fine to the internet using both wifi and ethernet cables. It's just the iMac.
Here are the stats:
Configure IPv4: Using DHCP
IPv4 Address: 192.168.2.102
Subnet Mask: 255.255.255.0
Router: 192.168.2.1
Info:
iMac, Mac OS X (10.7.3)
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May 9, 2012
I use a 4G Galaxy Nexus to broadcast a private WPA2 network. The 4G signal is always strong, and I've verified that the internet is active on the broadcasting device, and that other non-Apple devices maintain a solid connection. However my macbook pro does not lose the network connection, the internet stops working only on the macbook pro and I must "turn Wifi Off" and back on using the top right menu icon in order for the internet connection to resume working on the laptop. It will stop working every 5-10 minutes.
Info:
Mac OS X (10.7.3)
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Dec 5, 2009
Recently, after installing the new AEBS sometimes the internet on the MBP just stops, airport says it's connected and shows 3-4 signal strength. It works for about 15 seconds and then stops, if I turn airport off and then back on it's working again, but stops shortly after.
I've found when playing warcraft 3 on LAN with the MBP in the bedroom, that it lags a bit, and shows the "disconnect" player dialog/button.
I opened Airport Utility on the MBP, clicked Manual Setup and it's timed out after a while and says "An error occurred while reading the configuration, make sure your Airport wireless device is plugged in and in range of your computer or connected via ethernet and try again (-6722)". It's only about 3 metres away from the AEBS (I shut it down and turned it back on also) and my dads Mac is about half a metre away from it, mines plugged in via ethernet, pretty sure dads other Mac in the studio (iMac) works just fine too.
I did boot it up about 1hr 20m's ago and it was working, buffered a TV show online to 24 minutes, I unplugged it and took it down to the bedroom and I started watching it and then the show stopped and said Buffering 43% but didn't change, it's currently back near the AEBS plugged in. It just seems to be the MBP, does anyone have any idea's? just let me know if there is any more information I can provide.
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Sep 9, 2014
Every time I come back to my computer and wake it up, it shows full connection to my network but will not work. After I turn the wi-fi off, and back on, it is fine. How do I get it to work without having to do that every time my computer goes to sleep?
Info:
iMac, OS X Mavericks (10.9.4)
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Apr 15, 2012
On my Macbook pro i can connect and browse the internet at home but when i connect to another wifi network i can't browse even tho i am connected to the network. I think it may be a little setting that I changed by accident..
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Aug 29, 2010
I really hope someone has an answer to this because this is really annoying. Right now my Macbook is connected to the internet via my wireless router but as soon as I want to load bootcamp and switch to windows 7 I have no internet connection. I have tried to follow this [URL] website in resolving the problem but as soon as I get to STEP 2 I get this message in the window "MMC could not create the snap-in." This message is making me unable to proceed to the other steps and it appears it locked me out so I'm unable to edit anything.
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Apr 27, 2012
I have a macbook pro and I have full wi-fi connection, but I cannot connect to the internet. Both "Internet" and "Server" will non connect when I use the Network Preferences>Assist me>Diagnostics.
Info:
macbook, Mac OS X (10.6.3)
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May 4, 2012
I have a problem with my magic mouse, whenever the mouse is connected, I am not able to connect to the ineternet via wi-fi.When the bluetooth is off and I use a different mouse everything is ok.
Do u have any idea what could it be, or how to fix it?
Info:
MacBook Air, Mac OS X (10.7.3)
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Mar 22, 2012
Ever since updating to OS X 10.7.3 I can't get my Internet Sharing to function for wifi. I enable this to use my iPod at home. The computer 'says' Internet Sharing is on but my iPod searches and doesn't find a signal. Plus, the four bars at the top right of the screan do not change to a solid color with the arrow pointing up like it used to when enabled and working.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Apr 26, 2009
So my 6 month old Unibody has had an issue for a while that it drops the internet connection, though keeping the network/WiFi connection. It started out just on campus where there is a campus wide SSID that is unencrypted, though requires a login to start browsing. A restart of the computer fixes this issue, though it always repeats itself (usually after 30-45 minutes of browsing, no downloading). Lately, the issue has been getting worse. It is now dropping the connection on other APs, and even stops the Airport card altogether (KisMac can't even scan). I had a backlight bleeding issue fixed by Apple. Is this connected? I know the airport card is in the screen, so maybe they didn't fix it well.
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Apr 27, 2012
Unable to access internet and thunder bird as wifi!Is Lion 10.7.3 my problem?
Info:
iMac, Mac OS X (10.7.3)
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Aug 18, 2010
Does anyone know how accurate the 2010 macbook pro wifi signal strength monitor is? There are times I have full bars but my internet is really slow, or stops working all together for a few minutes. I THINK, because I'm on a different floor than the router, which would explain reduced signal. BUT my computer says I have full bars.
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Sep 4, 2010
I go to connect to my dorm room's wireless network with my macbook pro which I purchased in late march (worked great on my wi-fi last year), but this year, I choose the network, enter the password, and get this lovely notice.
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May 4, 2012
My Macbook Pro was working fine when suddenly Safari froze, so I forced quit. After opening Safari again, the page just stayed white and wouldn't load. None of my other programs requiring internet are working either (ie. AIM, Skype), even though my internet connection is listed as connected and other devices using Wifi are working perfectly. Could this be some sort of virus?
Info:
MacBook Pro, Mac OS X (10.7.1)
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Jun 10, 2010
I have a 13" MacBook Pro and it is not connecting to the internet! Airport says im connected to my internet connection, but safari won't load the internet. I tried Firefox and still, the same result. I resetted the modem and the router, but still nothing. The internet connection on my other computer works fine. So I got on the Windows partition and it connects to the internet! So it's just OSX that won't let me connect cause my Windows partition works fine.
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Jan 10, 2011
MacBook. 2Ghz Intel Core Duo. OS Snow Leopard 10.6.6. I'm running a 2006 MacBook with Snow Leopard. A few months back it started dropping wifi connection. Airport would show no connection but would list my network along with others in my building. If I tried to connect with my WPA password it would just time out. At this time I was running Leopard.
Since then I've done a few things.Tried running the Netgear router with no encryption at all (same thing happens). Will lose connection and then time out trying to connect
I've tried the MacBook in a coffee shop with wifi access and at my parents (same NetGear router) and at my new apartment with a horrible Orange Livebox.
Taken the MacBook in to see the genius bar at Glasgow Apple store. Worked fine for them, but I explained it was intermittent but we could not force it to fail. I'm sure if it ran for an hour it would.
At present if I have the MacBook in the living room (where the Livebox router is situated) its fine and wont drop connection. If I walk some 5m to my bedroom it will work for approximately half and hour and then lose it. A few days ago I bought the Snow Leopard upgrade and installed it last night. MacBook runs a hell of a lot faster (yay!) but moving it away from the router and its dead as disco in half an hour.
So to clarify, the MacBook has been tested on 4 wifi networks/ locus with same issue. iPhone, Xbox 360 and PS3 all have no issues with dropping connection no matter where they are in the apartment.
Apartment is a new build and its walls are not made out of lead or kryptonite. Is this a hardware issue rather than software? When updating to Snow Leopard it was an update to the existing OS of Leopard not a clean install.
AIRPORT says the following in System Profiler.
Software Versions:
Menu Extra:6.2.1 (621.1)
configd plug-in:6.2.3 (623.2)
System Profiler:6.0 (600.9)
Network Preference:6.2.1 (621.1)
AirPort Utility:5.5.2 (552.11)
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Feb 22, 2012
I have a 2008 black macbook with 10.7.2 installed (2.4 GHz Intel Core 2 Duo, 2 GB 667 MHz DDR2 SDRAM). When I press caps lock, no green light turns on and letters remain in non-capital form. Even when I hold Caps lock for a few seconds, nothing happens. If I physically connect an apple keyboard via usb to my computer, caps lock doesn't work.
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