App Store :: Can't Update The FCPX
Jan 31, 2012
Mac App Store says that I didn't use my account to purchase FCPX, but I only have the one account. Now it won't let me update it.When I look at my purchased history, it lists all the apps I've bought, but it has an "Install" next to FCPX. However, it is installed. In fact I've been using it quite recently. However, when I click on the "Install" button, it gives me a message: We could not complete your purchase. Fincal Cut is already installed on this computer. Choose Software Update from the Apple menu to check for available updated. When I do that, it says everything is up to date! How can I correct this? I'm on a MacBook Pro 2.3 i7 running 10.7.2.
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Feb 28, 2012
I bought a used mac mini and I was viewng the App Store and wanted to purchase IPhoto app but it was purchase previously and could not update because not associated with my Apple ID. The error message reads I would need to purchase it again My issue I have it the icon for the application just give me a the options to "update" and not purchase. What do I need to do to purchase this app?
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Dec 8, 2014
Running 4.1.3 with FCPX and Send to Compressor has all of the distributed processing groups greyed out in the selection drop down. I can only run compressor on This Computer.
If I export the file from FCPX and then drop that into Compressor from the finder it works fine. Is there a reason it is not working when directly connected?
I have deleted and reinstalled both apps but get the same results.
Info:
iMac (27-inch, Late 2013), OS X Mavericks (10.9.5)
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Feb 4, 2012
Error "The file “DMAccount.h” couldn’t be saved in the folder “Headers”" after 10.7.3 update. While app update download starts normaly the error msg pops up every time right at the end of download process and it starts all over (dnld-error-dnld-error... ("Try again", she asks me)).
Info:
Mac OS X (10.7.3)
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Jun 2, 2014
My Softward Update and App Store repeatedly "crash unexpectedly" (along with Dashboard, Finder and a whole host of other applications).
I have tried everything but it seems there is no way I can use either of them.
As a result, I haven't been able to update anything for months and my OSX is now thoroughly screwed up.
Is there any way I can update OSX without using Softward Update or App Store? Is there an update file I can download without having to go through them?
I'd prefer not to resort to OSX Restore as I don't want have my Microsoft Office product key.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5), Macbook Pro in use since 2012.
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Aug 25, 2014
I'm uprezzing clips from a public domain flick to match my FCPX timeline of 1080i. (Might as well to see how it looks.) The public domain flick is 24fps. Should I change it to 29.97, or does it matter?
If I should change it, what choice do I choose in the retiming panel? 30@29.97? 29.97@30?
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Apr 20, 2012
This was discussd here and there last year but here we are again.We left this subject with the following collective thoughts with some varations and name callings:
- MacMini is OK to run FCPX when maxed out with RAM and editing are done in Proxy.
- MacMini quad server has advantages over the standard MacMini but the GPU ( if there is such thing in MacMini ) is not really up to the task.
- The bottle neck is the GPU and the slow drives generally.
A year has passed and manu vendors are displaying thunderbolt boxes in ranges that could take an express card to all the way up to Two PCIe2 cards and FibreChannels and 10GB ethernetcards..Any of thesee boxes could help the MacMini to rise to the battle for FCPX performance? Is it possible to put a high-end PC video card in Sonnet thunderbolt box and get a real GPU out of the combo for example?
Info:
Mac Pro Quad 2.6, Mac OS X (10.6.5), Mac Classic II , PB 180C , ..., iMac G5
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Aug 23, 2014
I have done a quick generator in motion with graphics and audio. I have saved it and its showing up in FCPX
However when I goto use it I see the graphics but there is no sound that is contained in it.
Info:
MacBook Air (13-inch Mid 2012), OS X Mavericks (10.9.2)
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Sep 2, 2014
I'm working on a series of short sports videos that will be playing on jumbotrons, and have been trying to create a Title template in motion, with intent to publish it to use it Final Cut Pro X. I started creating the first title, and then after Saving it and publishing it, I opened FCPX to add the title. The title tile under 'Titles' would appear in the correct category, and would show the tile, until I moved the scrubber over it. Upon scrubbing the new title, or placing it in the timeline and scrubbing it, it would show a RED T error. I was using a newly installed font, so I decided to try a brand new basic template with a basic font, and the same thing would happen.
FCPX and Motion 5 are both updated. I've done this before, but it was a couple of years ago.
Info:
Final Cut Pro X, OS X Mavericks (10.9)
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May 21, 2012
I created 2nd profile account yesterday and i can update all software on it except on mine
Info:
iMac, Mac OS X (10.7.4)
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May 3, 2012
I have a problem. My Mac app store notifies me that I have to update an app which I don't have. I never had bought this application, but I do get the update?Does anyone have a soluiton for me?
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Mar 14, 2012
So I have this game I'm trying to update... When I click the update buttin it ask's for my age since it is GTAIII... when I click ok.. the update turns gray as if its about to update then goes back to dark gray and nothing happens.
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Mar 14, 2012
I can not update or install new apps. Some work though, some do not. For example I can update GarageBand and UberStrikeHD(2 random apps that I have an update available for) and I can not update LevelHelper and Trillian(also just 2 random apps I have an update available for).As for new apps ... Well, all that I tried they didn't download(ReadLater, CodeCollectorPro and RamOptimizer Lite, Apple Configurator are 4 of the apps I tried downloading). I get to enter my password, the app "goes" into the Launchpad, but the bar that should show the progress of the download gets filled instantly and the Appstore shows "Installed" instantly, while the Launchpad icon also shows the bar full instantly, but the app is obviously still greyed out since it didn't really download anything. Then after a few seconds I get an error:"The application could not be downloaded. The requested URL was not found on this server". Cancel or Retry, retrying doesn't work either.
I am using a broadband internet connection, but I tried it with several USB devices and I got the same result (also tried sharing the broadband connection from a macmini and connect to it through internet sharing, still didnt work)... And I do not have 10.7.3 installed, since it is a 2GB update and my broadband data plan is capped at 4GB, but I doubt it will fix anything, since in the past I got this error before, but I have no idea how it got fixed. I also tried every Apple provided support article.
Console log shows 3 errors, as follows:
14.3.12 3:47:50.511 PM storeagent: *** Assertion failure in -[SoftwareInstallOperation _startInstall], /SourceCache/Pisa/Pisa-93/Source/iTunes Protocol/Built Into App/SoftwareInstallOperation.m:265
14.3.12 3:47:50.511 PM storeagent: error Error Domain=NSURLErrorDomain Code=-1100 "The requested URL was not found on this server." UserInfo=0x7fdedae385b0 {NSUnderlyingError=0x7fdedae2dcd0 "The requested URL was not found on this server.",
[code]....
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.2)
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Apr 6, 2012
I'm seeing indication I have 1 update of my app store apps, but when I click it all apps are up to date. How do I clear the tag?
Info:iMac, Mac OS X (10.7.3)
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Apr 22, 2012
The Mac App Store tells me there's an update available for one of my applications, however, the install button is disabled and indicates that the new version of the app is already installed. The version number of the app (About...) shows v120...., the update in the App Store shows v121, so there's something available, it seems. How can i either download the update, or get rid of the update indication in the App Store?
Info:
MacBook Air, Mac OS X (10.7), 13", 4GB, 128, Late 2010
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Apr 28, 2012
This morning I start up the Mac App Store and see there are 2 updates available. One for an application I know I have, the other for an application I do not have installed on my system. Clicking "Update All" spins and does nothing.It looks to be attempting to download the update for the application I do have. When I manually click on the application I do not, to see what is going on a App Store login comes up with the "Enter the Apple ID you've used to purchase this app." I have seen another post saying this is due to installing non authorized Mac App Store applications then how can i know which app is connected with this update? It has this update for this application, not installed, never was and will not either go away or process the real update. I have restarted, cleared out the cache. OS X 10.7.2
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Apr 29, 2012
I bought iWork on DVD but would like to get the updates via the Mac app store. How can I do that?
Info:
MBP 15 CD, MBP C2D 17, 17 Uni; TiBook, G4 MP500; iMac Grape, Orange,, Mac OS X (10.6.7), 32GiPhone4.64 3G iPad.2TTimeCapsule.60GiPodPhoto.4Gnano.8GiPhone
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May 21, 2012
I'm running OS X 10.6 on mid 2010 MBP. Got bullseye notice to update a game app the other day, but update requires OS X 7 so I can't update. I've still got the irritating bullseye however. I deleted the app (didn't play it much anyway) but I've still got the notice.
Info:
MBP 13
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May 28, 2012
The App Store tells me that there is an update for Amadeus Pro - and, sure enough, there is. But when I try to install the update, by clicking on the Update button, it doesn't begin downloading.I haven't moved the app or anything - it just won't download. Is there a manual way to update?
Info:
Mac OS X (10.7.4), 16 GB RAM, 512 GB SSD
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Jun 23, 2012
When i try to update an app it will tell me "can't be installed on this computer because it requires at least 2 GB of memory."
Info:iMac, Mac OS X (10.6.8)
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Mar 10, 2012
I get the error, The application could not be downloaded. The installation could not be started. However, my internet connection is fine. I tried deleting my safari, iTunes and app store caches to no effect.
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Mar 22, 2012
Ok we all love apps but every single day, I'm faced with updating at least two of my apps when I turn on my phone, then same thing all over again on my IPad , ohALANd wait there are 6 more on my desktop..can they not just automatically update and sync across all devices?
Info:
iPad, iOS 5
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Apr 15, 2012
I just bought a MacBook Pro and for some reason there is an update available for angry birds. When i try to update it tells me i have to log on to an account that is not mine. Even crazier, I've never in my life saw that Apple ID before and i only logged on with my own ID on my brand new Mac. I know it's a small thing but it is annoying.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Apr 17, 2012
since updating to the new security requirements I cannot update my existing apps...i receive the cannot connect to the iTunes store note. However, I can use the store app to search,select, connect to the store and download new apps.
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May 8, 2012
I recently purchased a Macbook Air 11" (July 2011 model) which came preinstalled with Lion (can't remember the version) and iLife 11.
On my first boot I noticed that the Mac App Store popped up a few updates and one of the updates was iPhoto 9.2.3. When I attempted to install the update, I was prompted to first update my Mac OS as the update was not applicable to my (then) Mac OS version.
I promptly updated my Lion version to 10.7.3 through Software Updates and attempted the iPhoto update again - nada! Mac App Store now says: "This update is not available", "You Must have previously purchased this item ..." and then prompts me to 'buy' the item (iPhoto 11?).
I haven't clicked on the 'buy' button in the fear of being charged to my linked Apple ID account and I am wondering why I am supposed to buy iPhoto when my MBA came preinstalled with iLife 11.
Info:
iPad 2, Mac OS X (10.7.3)
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May 18, 2012
How do I update my OS X 5.8 to a 5.6 on my 13-inch Macbook?
Info:MacBook, Mac OS X (10.5.8), 13-inch
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May 19, 2012
I want to update my Xcode from 4.2 to 4.3.2 but I am unable to download the update. When I tried to do this for the first time, the the button "installieren" was green and I was asked first for my Apple-ID. Then it seemed to start the download, but I was asked to read and accept the license first. Since I accepted it, the button is grey. I also tried to move the "Install Xcode.app" from my Applications folder. No help. Do I really need to uninstall everything first, to update?
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May 24, 2012
I've had this problem ever since upgrading to Lion quite awhile ago. Each update of Lion promises to fix various bugs, but this one just won't go away. Why is it that applications I've just updated (and which show in Finder as the current version) continue to show as needing updates in App Store. It doesn't matter what I do, delete caches, deleting plists, etc, every time I go to the App Store to check on NEW updates, it continues to show me the ones I've already updated, and it becomes my task to sort through the list looking for those updated since the last time I checked The only way I can tell is by update date. If the date is "today", then I know I haven't got the update.
Info:Mac Pro, Mac OS X (10.7.2), 2010 Hexacore 3.33, 3 MBP, i7 imac
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May 27, 2012
For months now I've been getting error 13 whenever I try to update apps or get new ones from the Mac Appstore. I already have six updates pending and this is starting to get on my nerves. most weren't even executable for some reason.
Using OS X Lion ever since it was launched; 10.7.3.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Jun 6, 2012
I need to get the App Store working so that I can re-install a Lion upgrade that I already purchased before. I had to replace my HD and now with 10.6.8, the App Store will not open.I have installed the 10.6.8 Combo Update and then done the other software updates through the System Preferences.This still comes up when I try to open App Store:"App store cannot be opened because of a problem.
Check with the developer to make sure App Store works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.Click Report to see more detailed information and send a report to Apple." This is the "Problem Details and System Configuration": [code]
Info:
Mac OS X (10.6.8)
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