App Store :: Bought A 2nd Hand MBA But Now Can't Download IPhoto
Apr 2, 2012
I recently bought a 2nd hand Macbook Air and it already had Lion installed. It didn't come with the Lion USB so I can't do a reinstall if I wanted. Now when I sign in to the App Store and try to download iPhoto or Garageband, I can't. It says something about my profile not being allowed to download it as the download is attached to another account, presumably the previous owner.So how am I able to download iPhoto? I don't mind paying for it, but it still won't let me as the only option I get is "Download".Â
Info:
MacBook Pro, Mac OS X (10.6.7)
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Jun 13, 2012
I bought an app called english prepositions, I already received the invoice but I can´t download or install it. Where Can I ask for a refund of my money?I bought other apps and no problem. What can I do?
Info:
MacBook
Pro, Mac OS X (10.7.4)
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Jun 15, 2012
I would like to keep all of the applications that are on her computer, as well as save all of the files (just in case), while still making it my own password, etc. I have a 1tb external hard drive with plenty of space but no original intall cd. What do I do?
Info:
MacBook, Mac OS X (10.5.8)
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Mar 25, 2012
I bought MacBook Air 5 months ago with OS X LION and ilife was installed in it. One day, I saw I had new software in the app store about iphoto and imovie. But I can't download it because it said to me I had to use the ID with a bought the ilife but it was installed when I bought the mac. I had been in the apple in the top of screen for download new software but it doesn't appear because I only can download in the app store. What can I do? I need the new version for Icloud but I can download it. I don't know what to do.
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May 23, 2012
I purchased a macbook pro in Dec 2011 and was told I could download software from app store (ilife, OSX, etc) for up to two other macs based on the software liscense agreement. Can anybody tell me where to find instructions on how to do this?
Info:
MacBook
Pro, Mac OS X (10.6.8)
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Apr 24, 2012
how can i see what apps i have downloaded or bought from the appstore.Â
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Jun 16, 2012
Yesterday I bought Grand Theft Auto San Andreas with my virtual credit card (which I can only use to pay things online).Anyways, no money is still gone from my account. I got the game and it works, but it shows I paid only 1€ to Apple... So how do I find out if I have paid for the app?
Info:
MacBook, Mac OS X (10.7.3)
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May 11, 2012
I'm trying to use iphoto but when I put my cursor over a photo it has a small flag in the upper left hand corner and a downward arrow in the lower right corner.I've used it lots but it just started doing this. My events pull up just not a single photo.
Info:
iPhoto '11, iOS 5.1.1
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Mar 30, 2012
I just got my hands on a retail copy of iWork '09... Installed, updated and works great! But when I launch App Store on Mac, I do not see it under "purchased". I have even gone in Pages -> Register Pages and registered the iWork Suite with Apple. How do I get it to show in Purchased in the App Store.
Info:
Mac OS X (10.7.3), AirPort Extreme Base Station 5th
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Apr 9, 2012
I always get this error message:
"Im App Store ist ein Fehler aufgetreten. Bitte versuchen Sie es zu einem spteren Zeitpunkt erneut. (13)"
which in English should be something like:
an error has occurred in the app store please try again later (13)
Info:MacBookPro, Mac OS X (10.7.3)
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Feb 5, 2012
Purchased a downhill mtb film - From the Inside Out on my Mac mini on Friday night.Â
Started up my macbook pro tonight to download it to that [same account], but it is not showing as available to download?? If i go to view my account and into purchases, it shows up [along with 2 free apps purchased on my ipad].Â
How do i get it?? Don't want to risk going through the store again and getting charged £9.99 twice.Â
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.2)
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May 1, 2012
I bought the album 《The Black Parade Is Dead!》(Audio/Video Deluxe Version) just now, but I have problem downloading the audio Disenchanted (Live in Mexico) and The Sharpest Lives(Live in Mexico).
The iTunes download it over and over again but can't complete it. The other audios and videos can be downloaded properly.
I've changed a computer, but it ended the same. It seems to be an error with the iTunes store that the data is corrupted.
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Jun 6, 2014
I am a new ipad user and might be missing something but bought a movied on Itunes last night, and it wont dowload it shows "waiting" when i check the status and it has been more than 12 hours now.
same strange tbing happened to a movie i rented., it downloaded fine but it does not seem to work and is stuck at "processing" stage when I try to access it from ITUNES.
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May 20, 2008
My new macbook leopard spits out store bought music cd's. I was able to play them in my PC laptop and other mac computers, just not my macbook. I have played burned cd's on the same macbook though.
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Mar 12, 2012
just upgraded to snow leapard and got new app store on my dock but bought some apps and do not know how to load them to the iphone. I usually would sync them through itunes but they are not in there.
Info:
iPhone 4, Mac OS X (10.6.3)
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May 15, 2012
i can not redeem my 2 $25 cards because i can't see the codes
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May 21, 2012
i just bought the darkness and the progress bar wont fill up, i just bought the darkness and the progress bar wont fill up..
Info:
MacBook Air, iOS 5.1.1, intelcore 7
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Jun 28, 2012
I bought Sketch 2 from the App Store two days ago. After working less than an hour it froze and I had to restart my Mac. After that every attempt to start Sketch gives an immediate crash. I submitted the error report to Bohemian Coding (the author) but no reaction so far.I downloaded the trial version from their site: it seems to work but it lasts only 14 days. I asked Bohemian Coding for a license key but I got no reaction.
I tried to reinstall following the method described elsewhere in the support forum. Unfortunately, that leaves me with 1) Sketch deleted, 2) App Store still mentions it as "installed". No way to download it a second time. It disappeared from my "purchased" list in App Store.
Info:
Sketch 2, Mac OS X (10.7.4)
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Feb 20, 2012
So, I bought a song on iTunes, and tried to download it but apparently the song is corrupted and will not download. What do I do?
Info:
iPod nano (6th generation)
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Apr 13, 2012
how can I download again music that I bought if some files are corrupted ?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Jul 1, 2012
I just bought a cd on iTunes all but one song didn't download
Info:
iPhone 4S, iOS 5.1.1
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Jul 4, 2009
I bought a 13" 2.53 GHz Macbook Pro on June 15. I exchanged it for a new one on June 25th because the graphics would randomly distort. I didn't have the box for the first one so I did a laptop for laptop direct exchange.I noticed two small dents on the bottom right corner on the bottom case a few days ago and took it to the Apple Store to exchange again (still within 14 days) because I am certain that I did not cause them. The laptop has been sitting on my desk or in a padded sleeve in a padded laptop compartment. he store manager at the Apple store was incredibly rude. He kept stating that the laptop could not have left the box with the two dents. I mentioned getting a laptop for laptop exchange and he again said there was no way it would've left the box like that. He was also incredibly surprised that I just noticed the dents. I don't do anything that needs the laptop to have the bottom case facing up.
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May 9, 2012
Is there a way to change the install location of apps bought from the the Mac App Store that have yet to be installed?I have googled, but I can' t find anything to say it can or cannot be done?
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Jun 18, 2012
I wonder how I can recover the music and Apps that I already bought from iTunes store. I lost my iPod and I want to check for the music and the Apps I bought since I am thinking in buying a new iPod, but there are not in my iTunes. I tried all I could try to get them back but nothing. I check the list of the thing I bought from Apple Store through iTunes and some of the music and Apps are in the list, couldn't find how to downloads again, but not all the music or Apps were there.
Info:
MacBook Pro (15-inch Mid 2009), Mac OS X (10.6.8), iTunes version 10.6.3
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Jan 7, 2011
Sometimes I will notice the audio is out of sync on my iTunes store bought videos. Rebooting the computer helps until the next time. This really started to become a problem over the last few months. This is a 15" MBP, 2009 bought in March, 4GB ram. Storage is on a 1TB WD drive in a LaCie 2 big tripple enclosure with firewire. No extra software installed and the computer is only used for iTunes and internet. Has all updates.
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May 10, 2012
My friend has a MacPro with 10.7 on it. He upgraded his OS by buying it on the App store. Now he has a weird screen at start up We would like to run Apple Hardware Test on the install DVD but as mentioned he bought it from the App store.The only file we get is an installer (4.2 GB) but it is not a start up disk.
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Jun 6, 2012
Reading books on a mac? Is there an app for this?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)
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Jun 7, 2012
I just purchased Swift Publisher 3 because I thought I could create address labels with it but I can not. Can I unpurchased the App and get my $19.99 back.I am looking my a way to way stickers with Avery labels. Does any one know if a Mac can do that and/or with what program?
Info:
MacBook (13-inch Late 2009), iOS 5.0.1
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Apr 10, 2012
I am trying to download music I bought on my iPhone through the cloud and it says my computer is not authorized. You must authorize this computer before you can download previous purchases. How do I authorize my computer?
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May 1, 2012
Several of my purchased APPs on my iPad are not showing up on my MacBook Pro.
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