ITunes :: Hacked Itunes Account And Downloaded In-app Content?
Apr 3, 2012
I don't usually check my itunes account, but today I actually decided I wanted to buy music. I put a $100 gift card I got from buying a Mac for college in a few months ago, and bought like $9 worth of stuff and just left it idle. It says that about 2 weeks ago there were purchases made to download an app and then some gem **** (in app content) that cost $80 ******* dollars that was bought. I'm not worried about my personal information because i don't use a legitimate adress and only buy gift cards, because I like to live off the apple grid i guess...w/e, WHO DO I EMAIL TO GET THAT MONEY BACK!!!
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Apr 9, 2009
on Monday, I received 2 email receipts from iTunes. Both were for a $50 iTunes gift card. I checked my bank account, and sure enough, I had 2 $50 drafts from my account.
I was out of town when it happened, but when I got home, I signed onto iTunes and checked my purchases...there they were. The thing is, no one was at home when it happened and my password is needed whenever I purchase anything. I have no idea how it happened!
I changed my password and emailed iTunes support. I chatted with them on Tuesday when they opened and they really didn't do anything but told me to call my credit card company. I called my bank and they sent me some fraud stuff so I can get my money back.
I did go back and check the cards and there's an email address on one of them...I guess to where the person was sending the cards to. Should I contact them? Apple finally sent me an email telling me to pretty much leave everything alone in case the police need to do an investigation.
I still don't know how this can happen. I'm very careful with what I do with my passwords.
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Mar 19, 2012
About 2 weeks ago, I was contacted by Discover that my account had apparently been breached. Someone had charged over $100.00 worth of stuff to iTunes.
I went into itunes, changed my password, changed to Mastercard, and was able to purchase things for a couple of days. Now I get the message that my id has been disabled.
I use some of my apps in my work, and I can't update them. I can't buy music. I can't do ANYTHING. I am disabled and try to do some work from home. I need these apps working.
Info:
iTunes, iOS 5.1
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Jun 25, 2010
I"m using the same computer and the same user account I always use to purchase from itunes. It keeps asking me to authorize over and over, and tells me it is already authorized over and over. And still won't play or go onto my ipod.
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Mar 3, 2012
My son has used my iTunes a/c for his purchases and he's now going to get his own iTunes a/c.Is there any way I can transfer what he's bought to his new ID?I don't want or need to keep the music etc on my a/c.I'm guessing that this can't be done but any advice is welcome
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Feb 9, 2010
I recently had to create a new account (admin) because of problems with the old one. I've now been using the new account with no problems for a few weeks, and am ready to ditch the old one completely. I've got everything organised except my iTunes content. iTunes on the new account behaves as if there's nothing there, so I can see I've got some work left to do.
I authorised iTunes on the new account for both the iTunes store (was told it already was authorised) and for my [URL] account. I changed permissions to read and write for everyone on iTunes in the old account, but that didn't help anything.
Is there a simple way to do this? Once this is transferred I want to delete the old account completely, so setting content up to share isn't the best solution for me.
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Mar 19, 2012
I'm on my 14th email to iTunes support and after 14 days of not being able to log into my iTunes account, I'm getting a bit desperate. Every time I log in, I'm redirected to the login screen that asks for my account name and password. I've reset my password 4x and Apple has done it twice. Still no change. I'm not getting any response that my password is wrong and I'm allowed to fill in my credentials as many times as I want. It's just redirecting me to the login screen and asking me again. If I log out and back in, it tells me after login that I need to press "ok" to verify my account information, after which it redirects me to... the login screen.
Info:
Macbook Pro 15"
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Mar 31, 2012
I want to split my iTunes account.Currently I share with my son and now I would like to take audiobooks and a few songs purchased to a new account but leave the rest for him. Is this possible?
Info:
iOS 5.1
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Dec 8, 2009
Im trying to open an iTunes account in Spain, however the content is Spanish and I am from the UK and I want English content. I can change the country to the UK but as I start the registration process iTunes ask for the banking details, at this point it asks If the billing address of your credit card is not in the UK click here once you select Spain as your banking address all the content reverts back to Spanish. In short - How do I set up an account With English content in Spain with a Spanish bank account?
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Mar 13, 2012
Info: Mac OS X (10.6.8)
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May 19, 2012
my twitter account has been hacked, is it possible that someone has hacked my laptop as well (Macbook pro with an Apple care protection plan )?
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
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Dec 27, 2009
I have just become the latest victim of a Skype account hack (the usual thing - they change your password and email so you can't get back in, and then use up your SkypeOut credit), and I've lost about 10 euros of credit. What worries me more, though, is the fact that my account was hacked despite only being used on a Mac. Any ideas as to how this might have happened? I have the OS X firewall switched on, and have WPA2 security activated on my AirPort Express.I know that malware isn't usually a concern with Macs, but is it conceivable that I have something nasty running in the background? If I have, I have no idea where I might have got it from.
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Jun 9, 2012
I've been getting several email delivery failure notifications recently. I don't recognize the email addresses quoted. Is it possible that someone has hacked into my mail account? Is someone using my server identity?
Info:
MacBook Pro, Mac OS X (10.6.7)
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Apr 1, 2009
So here is what I'm trying to do, I've got a 160 gb of music in itunes on my macbook pro, but I need to decrease that number, b/c my I'm running out of hard drive space and my library is only getting larger. I want to have it set up so that I've got my entire library on my external hard drive (1 TB, space is not an issue), and while I'm at home I can access the entire library. However, while I'm out of the house, I'd like to only have about half of my current collection with me on my macbook pro..
I tried to set it up using the 'itunes manage multiple libraries' method, but this didn't transfer any of my ratings or playlists. Then I realized that with having these two libraries completely separate, this will be a re-occurring theme. The playlist and ratings between the two separate libraries in two separate locations, would continue to get more and more askew from each other depending on which library I'm accessing when I import new music, change ratings, or modify playlists...........
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Mar 19, 2012
I used one computer to back up my Iphone, then when I got a new Iphone I used another computer. I would like to use the second computer from now on. They both have different information from the phones. I would like to merge the two accounts on the second computer so that all the information is put back onto the new phone.
I do not want to erase and replace. The two computers are not connected in any way. I do not have sharing turned on at this time. how to get the information from the first computer to the second computer. Step by step. and also how to merge the two accounts without losing any information.
Info:
iMac, Mac OS X (10.6.8)
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Dec 16, 2007
I have an AOL iTunes account and would like to convert it into a regular iTunes account. I know how to do this but I used my AIM screen name and I don't have a credit card so I can't use the method from Apple Knowledge Base. Is there any other way to do this?
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Dec 25, 2009
I've recently seen Sky HD on my parents set up and was wondering what is the difference in quality between iTunes HD content and Sky HD. I know they're both 720p but is there any major difference watching it on a tv?
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Mar 17, 2012
I am having a very bad moment right now.I have nearly 4TB of content,movies, music apps..etc.I have not made any changes to my MAC, I installed the latest version of iTunes when it came out.Everyhthing was working perfectly fine, until tonight, simply upon closing Itunes and reopening,my iTunes was like it was just installed, there is no content in my library, (Everything in my external HD's, just not on itunes) only the three tabs that show content that come enabled by default are on. It is as if I had just installed Itunes..
My nearly 10,000 ratings are gone, playlists, and playcounts from two years. anybody give me some insight into how to readd my content without losing my valubable information that I just listed.I repeat, I have not installed or made any changes in weeks, it just happened upon closing and reopening.
Info:
iMac, Mac OS X (10.6.7)
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Mar 28, 2012
I have a MacBook Air (Mid 2011), and the latest version of iTunes installed (10.6).In the last version of iTunes I had been unable to play HD content, which was a problem experienced by many people. I got round it by opening iTunes in 32bit mode, starting to play the HD file, and then going back into 64bit mode, and the content would work. When 10.6 stated that you could know play 1080 content, this excited me because I thought that my problem would be over! However, iTunes still won't play any of my HD content purchased from the iTunes Store! It just comes up with an error message saying that Quicktime is required to play this file and iTunes doesn't support Quicktime.
Info:
MacBook Air, Mac OS X (10.7.3)
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Aug 23, 2014
I have a ton of material in the itunes store which I have not downloaded because I decided to save space on my drive, and use the streaming cloud option instead. I have the iTunes preferences setup as: Show iTunes in the cloud purchases
I have the iTunes View setup as: Show movies in the cloud However all my cloud content (links) has disappeared. I can only see what is physically downloaded. The artwork with the little cloud banner is not there anymore.
Info:
iMac (27-inch, Late 2012), Mac OS X (10.7.5), 3 TB, 16 GB RAM, Time Capsule
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May 6, 2009
I was at work today and purchased an HD TV Show on my computer. The episode downloaded I watched it then I deleted it. The space is very limited on the work computers otherwise I would have kept it on there. I go home and tell iTunes to get my newest downloads, and it only downloads the Standard Definition version of the show I purchased.
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Apr 8, 2012
I was temporarily using my MAcBook Air as the family media server while our iMac was being repaired. To do so, I plugged in the external drive that is home to all our music, movies and tv shows. Now that the iMac is fixed, I set it back up as the server, plugging the iTunes drive into it and resetting AppleTV to work with it. Now to my question: All the content that had been on the iTunes external drive is now listed, but missing in iTunes. Obviously. Short of having to delete every file one at a time, is there any way to remove everything that is "missing" all at once? I'd like to only keep a few songs on my laptop, and keep the lists of what I have very tidy, hence the need to delete everything iTunes can't find.
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Apr 20, 2012
I am unable to add content to my iTunes library. I'm running 10.6.1 and didn't start having issues until a day or two ago. I've tried dragging and dropping content (like I always do) and also using file add to library. Neither work!
Info:Mac OS X (10.7.3)
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Apr 27, 2012
I have a lot of 1080p videos on my Mac, and I can play them in every app but iTunes. iTunes says i cannot play the videos as I have a 1.86GHz CPU, which does not meet the requirements for playing 1080p HD videos in iTunes [URL]. The thing is is that I can play these videos in any other app (they are not protected files, as they are BluRay rips from my external BluRay drive).
My question is this: how can I get these videos to play on my Mac, and on my iPod touch as well?
Info:
MacBook Air, Mac OS X (10.7.3), 13", 256GB SSD, Late 2010 Model
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May 18, 2012
I have one apple id but have bought music/tv shows on my iMac and also on my MacBook. Can I merge the two libraries and access stuff from both. I've genuinely paid for the content and used just the one apple id.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)
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Dec 7, 2014
After the most recent iTunes update (v12.0.1), all of my playlists are empty. The songs still exist in the iTunes library, and the playlists themselves are still there. I'd hate to have to manually rebuild all of these.
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Jan 8, 2010
In order to retrieve art work through iTunes , I am required to have an account. Am I charged for getting the album artwork? Also, am I correct in assuming that downloading the album art work will use iPod resources and result in a smaller album/music capacity?
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Mar 4, 2012
How do I log out of iTunes and sign into a different account? My mom just gave me her computer, and I need to upload my own itunes account on the mac and delete her account.
Info:Mac Pro
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Nov 15, 2010
I will shortly be receiving a new i7 iMac to replace my aging Mac Pro. I have a couple of TB of movies and music that I had on an internal drive in the Mac Pro that I used to stream to an Apple TV in another room. Since I am losing all of the drive bays I had with my Mac Pro, I am looking at external drives to use on the iMac. I was wondering how a USB drive would handle streaming movies and music. That is about the only thing that would be on the disk. Would it be fast enough? Or would it stutter? Or should I bite the bullet and go for a fire wire drive? I have a USB enclosure that I can use for it and when my Mac comes I can obviously try it, but was wondering if anyone was doing something similar.
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Oct 5, 2009
I've recently had my external hard drive stolen (police dealing with) which housed my iTunes content I've got all of my music on my iPhone so can easily get that transferred back onto my replacement ext HD, i've already come to terms with having to put another 6 months aside to re-rip all my DVD's to be viewable on my computer and ATV, which just leaves my purchased iTunes movies and TV Shows.
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