ITunes :: Why Are All Movies And Music Greyed Out
Jul 5, 2012
This seems to be an ongoing problem and you can see from my other posts that it is still not resolved: I have a restored previous Itunes library now appearing in my Itunes application, but when I click on any music within it, a box comes up saying: "The song can not be used because the original file could not be found, would you like to locate it?" When I click on this, it just takes me to the 'Music' file which is completley empty. I am scared to connect my Ipod in case I lose all that is on there as well and can not find the 'manually manage music' in preferences. I also have a brand new Ipad that I need to sync with ITUnes. I am also concerned about connecting my external hard drive for the same reason as I can not find anywhere in Time machine preferences that will turn off the automatic download once the external hard drive is connected. I am running Mac OSX 10.5.8 & Itunes 10?
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Dec 13, 2010
I love AirPlay. I use it on my iPod Touch the moment I get home to play music to my speakers connected via AirPort Express. I use it on my iPad too when i'm watching a movie..
Even on my MBP when listening to music from iTunes. But Movies in iTunes don't work. The AirPlay icon in a movie playing in iTunes only shows "computer" and doesn't show any other options.
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May 1, 2012
How do I get my old music and movies and tv shows back
Info:
iPod touch, iOS 5
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Apr 30, 2009
I've never bought iTunes music/movies before so I never bothered to know this stuff. I only buy iPhone games, and as you know it's no problem to just re-download them after a erase-and-install or whatever. But with movies+music, you can't do this. I know they are riddled with DRM (the movies, anyway), so I'm wondering how I'd preserve them between reinstalls. I know I can burn a DVD or CD and do it that way. But to be environmentally friendly (and more hassle-free ) can I just, say, transfer the movies to a folder on my iDisk, then after the reinstall, transfer it back into iTunes? Will it retain all the information, play back fine, and everything despite the DRM?
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Dec 16, 2009
Just wondering what were the steps to move my movies and music from PC to MAC. I have Itunes 9 on both systems.I have read the guide and threads and done some research but there seems to be different types of methods from just copying the folder to more complex. Alot of the instructions aren't for Itunes 9 specifically so I don't want to screw this up.
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Apr 13, 2010
When I try to play some episodes that previously worked (I havent played them for a year or so) they fail to open in Quicktime X (with perian 1.2 installed)
When I open the files in VLC they play as an mp3 would and I can hear tracks from my library that I recognise...
PS: my music and video libraries are on different physical disks and the videos are not in iTunes.
The one i would use is an episode of Robot Chicken, but I have at least 100 episodes doing this thing, although not all of my collection.
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May 31, 2012
I have a macbook pro with OS 10.7 Lion, only 6 months old but cant acces movies or itunes on the store to buy. All other features on itunes store seem ok ie Apps, books, podcast etc i have tried updating s/w and all other first line suggestions in the manual with no success.
Info:
MacBook Pro, Mac OS X (10.7.4), I have apple care protection plan.
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Jan 2, 2010
I have a new 5 gen Ipod Nano that I have synced up movies and podcasts as well as music files.I tried to purchase the trivial pursuit game and itunes debited the $. The info says that it is compatible with the nano 5g but I cannot get it to show up. It does show on Itunes though [ v 9 ]. I have plenty of memory available. Any ideas?HP a 6660 t core 2 quad running Vista64 Ultimate. PC is on a Wireless connection. Browser is Sea Monkey ( I tried IE8 - no diff.)
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Dec 16, 2009
When i transferred all my Music and Movies from my PC, i put them into the specified Music and Movie folders, but when i used itunes to open all of them, iTunes makes a copy of all of them and put then into it's own folder.
doesn't this take up 2x the space then?
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Jun 11, 2012
I have a lot of TV series that I have ripped into ipad compatible format. I want to be able to put them into a folder like a playlist for movies so I don't have to scroll forever to find them. If I need to use genre how do I tag the movies so they get sorted?
Info:
Powerbook G4, Mac OS X (10.4.9)
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Aug 22, 2010
I just recently started my Itunes account, I noticed that some of the categories are missing like Music, TV shows, Movies, Audiobooks. The only categories present are AppStore, Podcasts and Itunes U. How to add the missing categories?
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Mar 27, 2012
Im running out of space on my Macbook Pro. I need to backup my photos from Iphoto and Itunes but not sure what folder to look from.
Info:
iPhoto '08, Mac OS X (10.5.1)
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Apr 19, 2012
Just got an iMac. iTunes purchased items such as music/ movies are not updated after iTunes installation - despite using same Apple Store ID and registering the iMac in the Apps Store account.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.3)
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Jun 7, 2012
I have an Intel iMac and wish to move the movies and music I have in ITunes to a WD 2TB MyBook Studio External Hard Drive, free up my hard drive and still use iTunes. What is the easiest way to move movies to the external drive and then wipe them off my computer to free up space.
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Jul 2, 2012
I need to move the music and movies from my MacBook Air (original) to an external hard drive, after I do this, do I create a new music folder and media folder on my computer to load music/movies in via the dedicatd external drive and then would I be able to move the newly imported to the external drive which would be my main site of storage?
Info:
MacBook Air, Mac OS X (10.7.4), Moving music/media
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Feb 22, 2012
Anyone know how to stop iTunes movies from playing menu music when the movie has been paused?
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Nov 30, 2014
I have purchased itunes tv series, movies and music and have transferred them onto an external hard drive and tried to play them on my tv on a media hub. The file will not load. Is there some form of blocking by itunes or another p[roblem and how do I fix it?
Info:
Windows
7
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Feb 26, 2012
I've been searching everywhere for a solution to this: For a while I've been downloading audio plays, which come in about 30 tracks and which I put onto a CD then re-import after joining all the tracks to make them more manageable. This was working fine until today, when suddenly the "Join CD tracks" option is no longer available but greyed out. I've made sure the CD tracks are listed correctly - by track number - and I've made sure that the original tracks downloaded have been deleted before trying to re-import them. Still nothing - still greyed out. This was working perfectly until tod
Info:
MacBook, Mac OS X (10.6.4)
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Aug 31, 2014
My purchased films are greyed out in iTunes/movies. Music files are fine.
When I click on a movie I get a pop up as the example below.
The movie “Sideways” could not be used because the original file could not be found. Would you like to locate it?
Info:
iMac, OS X Mountain Lion (10.8.3), BondiG3 (10.3.9) 1 extreme/5 expresses/3 ipods/tv
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Sep 10, 2014
I upgraded to iTunes 11.4 today, and now I'm not able to sync my iPhone 5s. The sync button is greyed out. I tried reinstalling, reauthorizing, signing in again in iTunes and my iPhone. I also restored my phone twice...not sure what else to do. I'm running Snow Leopard (10.6.8) on an iMac Intel Core Duo.
Info:
iMac 20" Intel Core Duo 2 GHz, Mac OS X (10.4.10), 2 Gig
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Aug 6, 2010
...now I don't have the same functionality with iTunes. Basically, I can't use iTunes at all anymore as the interface for my music and videos. Once the external drive is mounted, I can navigate through it and play individual songs, but I can't use iTunes to do that. All my previous Playlists show up down the left side of iTunes, but there isn't any music in them.
I downloaded 2 songs yesterday, made a Playlist out of them, and because the path in the Advanced tab of the iTunes Preferences is correct, it automatically added the songs to the external hard drive. I synced my iPod and it was completely erased except for the 2 new songs. Is there a way to use iTunes to navigate my music like I used to when I stored the information on the internal hard drive but keep the information on the external drive? I have a Mac running Snow Leopard and the latest version of iTunes.
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Jul 28, 2009
With the ability to keep movies/tv shows in the folder where all the iTunes media is stored, what's the purpose of the individual music and movies folders in OS X? I'm trying to organize my media and would like to find out what the best way to do this is (right now I just have all my files in my iTunes media directory).
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Jul 18, 2008
I want to move my pictures, movies, music and documents folders to another internal drive. I read in this post that it should be a simple manoeuvre to move the pictures folder to another location and replace the pictures folder in the old home folder with an alias pointing to the pictures folder in the new location. I thought perhaps I can follow that procedure also for the other folders.
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Aug 30, 2009
in prepartation for snow leopard I decided i better do a backup of my drive. I turned to trusty old super duper. i did a backup using "smart update" which in the past has left all my files on my external drive intact and copied over my main drive. however today it decided to simply erase the drive and then do a backup. It's NEVER done this before in the past, and i've now lost everything on my media drive: music, photos, movies, everything. can i recover what was lost? or am i completed effed in the a? the irony: doing a backup and in the process losing everything that counted.
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May 26, 2010
im new to Apple products. I bought a macbook pro in dec 2009 and today i decided to buy a imac for many reasons. How do i transfer my music, movies, contacts and other things from my macbook pro to my new imac ? I should have asked in the store but i forgot.
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Oct 23, 2009
At the moment most of my music is either stored on my Macbook or on an external hard drive. Is it possible to transfer all my music and videos to an external hard drive and then sync it with Itune so that every time I plug it in I can access them?
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Jun 4, 2012
Lost all music from wifes phone when she synced her phone. Only has my music. How do we reover her music?
Info:
iPhone 4, iOS 5.1.1
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Jun 8, 2012
lost all my music on laptop after trying to manually delete music from ipod. where did it go and how can i restore it?
Info:
Mac OS X (10.6.8)
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Aug 21, 2009
I have transferred my itunes music on to my external HD. The music is there and that is fine. I then deleted the old itunes folder from my actual HD. I have now wanted to access the music on the external HD, and have attempted to select the new music file location on the external HD via the itunes/preferences/advanced window,selected the new file path and it will just not show in itunes!
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May 14, 2012
I have some old music that I bought under an old iTunes account and it asks me for my password to play the music. That account is no longer active, how do I list the music under my new account so I can play it?
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