ITunes :: Get Funds Back From Account?
May 26, 2012
I purchased a season pass to a series of shows and iTunes has yet to put any more of the episodes on iTunes. It's now going on a year. How does one get there money back for the episodes that have yet to be add to iTunes. What email address do I use to contact the right people to rectify this?
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Apr 2, 2012
Just downloaded the new update thought this would fix my ebanking problem. I can pay bills however cannot transfer funds from one account to another. Can anyone help or know when this will be fixed?
Info:
Mac Pro, Mac OS X (10.7.3)
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Jul 17, 2009
So I took an account photo when i recently installed leopard at the start up...when it's creating the account and all of that stuff...
I was messing around with Photo Booth, and clicked the account photo button, and it replaced the old one that i like with a new one...
How can i get my old one back? where was it located? I have made time machine backups, so maybe if i knew where the old photo is stored at, i could retrive it?
Information:
MacBook
Mac OS X (10.5.7)
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Jun 12, 2008
We had a HDD fail on one of our office Mac laptops (a power pc G4). Apple repaired it and I restored all files etc from a backup. I was the administrator during the restore. Before I could get back, the user changed that account to a standard account and changed the name. Now there is no way to change the account back, because there is no admin to authenticate the change. Anything I can do? I am not an advanced computer/Mac person.
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Jul 2, 2012
Over the years I have bought songs under different account IDs. They all show up and play when I am in iTunes or iPhone, but only newer ones will play over my Apple TV.
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Apr 3, 2009
The AppleID of all my accounts (iTunes, ADC, Apple Dev Center, apple store) is my mobileme email (username@mac.com)
I would like to change this (using some other appleid to separate these accounts from mobileme) so that I don't need to renew my mobileme subscription. From Apple websites, I cannot do this, AppleID cannot be changed if it is a mobileme id.
How can I do? What will happend if my mobileme subscription finished? All accounts will be finished or what else?
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Aug 22, 2009
I inherited a PowerBook G4, 10.3.9, from the previous person in this job. I set up my own user account and log-in. Then foolishly I decided to rename the little house icon folder from the previous owner's name to mine. Now when I use my log-in a clean desktop comes up. In the user's folder is the house icon folder with the previous owner's name, and a folder with my name. All my documents are in that folder, so I haven't lost anything. But how do I get computer to boot back into my account?
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Apr 8, 2012
Essentially:I have applied iTunes cards to an account on one computer. iPad has another account. I would like to transfer some iTunes dollars for an app stor purchase to the iPad.Â
Info:
Mac OS X (10.6.8)
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Jun 8, 2012
how do i reset my parental control pass word i forgot it and cant get in too my iTunes
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Nov 21, 2008
I accidentally deleted my local user account shortcut/alias from the sidebar. I have not been able to see my deleted files through Finder, but can access the files through an application i.e., launching Word and opening a "Recent file." The path that allows me to open the file is (found it under File, Save As):Computer name/Macintosh HD/Users/susan.muehlfelder/.trash/susan local/Desktop1108
1. How can I restore the files in the above path
2. How can I restore the local account to the sidebar allowing me to get back to these files for the future?
3. Will I be able to log back in after I turn off the computer under my local account?
I will leave my MAC logged on until I hear I can turn it off. Thanks in advance for an expedited response as I'm truly afraid to to anything at the moment!
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Feb 12, 2012
One of my email accounts (a MS exchange account) suddently went offline and hasn't come back online for days! I have the exclamation point in the triangle next to the ghosted name of my account. I've tried multiple times to go back online w/o success Connection doctor was not helpful
-I can still connect directly to the MS exchange account on the internet
-My other accounts (e.g. gmail) still go online
Info:
iMac (27-inch Mid 2010), Mac OS X (10.6.8)
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May 1, 2012
After enabling the root user and logging into that account I tried to log back into my regular user and found that everything was set back to default. No files, pictures, anything... Â
Going into the Users folder I can see my account and it has all of the files on the desktop and such.Â
How do I log back into my regular user account with all of my settings?Â
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Jun 9, 2012
how long will it take to refund a purchase back to account
Info:
iPad, iOS 5.1.1
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Jun 4, 2014
If I deleted all Pages documents on my iCloud account, can I get them back or are they gone forever?
Info:
MacBook Pro, Mac OS X (10.7.4)
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Mar 24, 2012
I want to share my i-tunes account with my son. When I take my mac book over to his house and turn on home sharing he sees it on his windows computer. But, he can only play my music, he can't download it. Is there any way around this?
Info:
MacBook Pro
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Aug 28, 2014
 Model Name:   MacBook Pro
 Model Identifier:   MacBookPro5,1
 Processor Name:   Intel Core 2 Duo
 Processor Speed:   2.4 GHzÂ
Was working on my emails and computer crashed. When I turned the computer back on everything came back except the email program and emails.
Instead it asks me to open new mail account. I can find the emails on my hard drive but when I click on them...goes to same window to open and asks to open new mail acct. How can I recover and have access to my mail account?
Info:
Mac Pro, Mac OS X (10.5.8)
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Apr 1, 2009
So here is what I'm trying to do, I've got a 160 gb of music in itunes on my macbook pro, but I need to decrease that number, b/c my I'm running out of hard drive space and my library is only getting larger. I want to have it set up so that I've got my entire library on my external hard drive (1 TB, space is not an issue), and while I'm at home I can access the entire library. However, while I'm out of the house, I'd like to only have about half of my current collection with me on my macbook pro..
I tried to set it up using the 'itunes manage multiple libraries' method, but this didn't transfer any of my ratings or playlists. Then I realized that with having these two libraries completely separate, this will be a re-occurring theme. The playlist and ratings between the two separate libraries in two separate locations, would continue to get more and more askew from each other depending on which library I'm accessing when I import new music, change ratings, or modify playlists...........
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Mar 19, 2012
I used one computer to back up my Iphone, then when I got a new Iphone I used another computer. I would like to use the second computer from now on. They both have different information from the phones. I would like to merge the two accounts on the second computer so that all the information is put back onto the new phone.Â
I do not want to erase and replace. The two computers are not connected in any way. I do not have sharing turned on at this time. how to get the information from the first computer to the second computer. Step by step. and also how to merge the two accounts without losing any information.Â
Info:
iMac, Mac OS X (10.6.8)
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Jun 9, 2012
I am unable to get into my account info on the iTunes store to check my account info. I keep getting a message that it is unavailable and try later, but this has been going on for weeks.
Info:
iPad 2 Wi-Fi + 3G, iOS 5.0.1
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Dec 16, 2007
I have an AOL iTunes account and would like to convert it into a regular iTunes account. I know how to do this but I used my AIM screen name and I don't have a credit card so I can't use the method from Apple Knowledge Base. Is there any other way to do this?
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Apr 3, 2012
I don't usually check my itunes account, but today I actually decided I wanted to buy music. I put a $100 gift card I got from buying a Mac for college in a few months ago, and bought like $9 worth of stuff and just left it idle. It says that about 2 weeks ago there were purchases made to download an app and then some gem **** (in app content) that cost $80 ******* dollars that was bought. I'm not worried about my personal information because i don't use a legitimate adress and only buy gift cards, because I like to live off the apple grid i guess...w/e, WHO DO I EMAIL TO GET THAT MONEY BACK!!!
Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.3)
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Oct 19, 2010
I loved the Genius Recommendation Panel on iTunes 9 and found lots of new songs and artists when using itI cannot believe Apple removed it from iTunes 10 and replaced it with a social networking site with the awful title "Ping"
So I replaced iTunes 9 last night, only to find that it wouldn't accept my iTunes library. I managed to reload the songs, but I have lost all my playlists, star ratings, play counts, etc. Its all gone.
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Jan 8, 2010
In order to retrieve art work through iTunes , I am required to have an account. Am I charged for getting the album artwork? Also, am I correct in assuming that downloading the album art work will use iPod resources and result in a smaller album/music capacity?
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Mar 4, 2012
How do I log out of iTunes and sign into a different account? My mom just gave me her computer, and I need to upload my own itunes account on the mac and delete her account.
Info:Mac Pro
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Mar 9, 2012
Can you have more than one account on itunes, use the same computer and login, but have to different account used for two separate devices
Info:Windows7
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Apr 3, 2012
My husband and I both have Phones. There is 1 ITunes acct...creating problems when one of us changes the password. How do I set up an additional ITunes account..?
Info:
iPhone 4, iOS 5
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Feb 7, 2012
I can't access my old i Tunes account and so I can't open old songs bought in the past I have a new account now with different id and password an dI dont have access to the old mail account?
Info:
iWeb '08, Mac OS X (10.6.8)
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Feb 17, 2012
My account was disabled.
Info:Mac OS X (10.7.3), iTunes
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Feb 21, 2012
I want to create another account for my girlfriend, I know how to do it and everything works fine. But I also want to share the music I have on iTunes with her account. So we want two separate account with the same iTunes, is this possible?
Info:
MacBook Pro, Mac OS X (10.7.3)
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Mar 8, 2012
How do I verify my account?
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