Safari :: Spam Mail From Apple?

I just received an email supposedly from Apple, at least I thought so, that someone had changed my birthdate and security questions in my Apple acct, and they asked me if I didn't so this, to change my password. It looked like an Apple email. SO I clicked thru the email to change m password, got an https:// and entered my user ID and clicked to change my password, They said I would receive a followup email, at my email box, to continue the change. I didn't. I did it at least 4 times and NO email, to date.  Then, I went to the Apple website, support, and went to 'change password' directly, and when the page came up the place where I enter my info was FROZEN! I could not enter anything. The whole page was frozen. No matter which way I entered the Apple site, I always ended up at that page, (to enter my user ID, on my way to change my password), and the page was always frozen. Therefore, I cannot get into my acct to change anything.