OS X V10.6 Snow Leopard :: Software Installer Update 1.0 Failing?
Apr 6, 2012
I have a Mac Mini/Snow Leopard 10.6.8 10K549. I am trying to run Software Update and it is failing to install the Software Installer Update 1.0. I have run Disk repair and Repair Permissions including booting standalone CD and downloading the update - but just keep getting "An Error has occurred".
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Dec 23, 2009
So I've only had my macbook pro aluminum body for about 4 months and after downloading the new system update, my laptopl just started acting weird and then it would just keep freezing with the pinwheel for extended periods of time. I've decided to verify and repair the disc, but to no avail, it didn't help. So, I backed up files in an external hard drive and erased my disc. However, after repeating to reinstall Snow Leopard at least 10 times, it keeps on telling me that it has failed to copy supported files. If I eject my installation DVD, it will just show up with a gray screen that has a folder and a question mark on it. I'm not sure what to do. I feel like I should take it over to an Apple store to consult with a Genius...but it is far from where I live. Any easy step to step advice on what I should do?
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Sep 13, 2010
i have a 27 inch iMac. I'd like to reinstall Mac OS X SL from scratch. I do have the disks that came with the mac, but they got scratched really bad so whenever I put them in, restart the mac and start installing the system after formatting the HDD the installer gives me an error saying, that the system could not be installed. The disks are scratched really bad.
So I went out and got the Snow Leopard upgrade DVD, put it in, restarted, but I can't pass the Apple logo, I don't even get to the spinning wheel under the logo, it just freezes and the optical drive stops (I hear it stop).I've tried pressing "c" while restarting, but nothing works. I've even tried downloading Snow Leopard from torrents and installing from a usb drive - same thing happens.Does anyone know how to fix that?
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Oct 6, 2010
The first thing I do when I get a Mac is wipe the hard drive and do a fresh install (so I can customize). With my new Mid-2010 Hex, I used the included System disc to do the install.
But I'm wondering...am I able to use my boxed "universal" Snowleopard installer for the new Mac?
I'm trying to troubleshoot the display problem I'm having (random hits of static) and might try a fresh install from the boxed installer this time.
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Oct 3, 2009
Ever Since I updated to Snow Leopard, I haven't been able to run software update nor install anything via the Installer app. The installer never gets past the "Accept/Decline" window. Once I click "Accept, it'll just bump me back to the initial installation window. I tried updating the OS with 10.6.1, downloaded from the Apple site, and the Installer won't run!! Disk Repairs, nor maintenance scripts, neither zapping the RAM did anything
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Jun 13, 2009
I just downloaded the 10a380 build of snow leopard, and burned it using disk utility to a DL DVD. The burn completed successfully and the computer recognizes it. Every time I click on Install, it opens the installer and I press continue.. it says "Finding Disks" with a blue progression bar for about 30 seconds, and then exits the installer. I even rebooted the computer, holding down option, and when it gets to the screen with different partitions, the disk ejects itself. I have bootcamp with windows 7 installed if that makes any sort of difference.
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Aug 28, 2009
Sounds like people are enjoying Snow Leopard. I would love to join them, but the installer can't see my system drive! Disk Utility doesn't see it either. The only possible issue is that my system drive is an SSD, but it would be impressive if Apple managed to make their OS incompatible with a drive with a perfectly standard interface. Anybody else managed to get Snow Leopard installed on an SSD, whether one that came with their system or one they installed themselves?
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Feb 13, 2012
I decided to create a USB installer of Snow Leopard from my OSX Install DVD that were bundled in my MacBook Pro. I was wondering if disk utility verifies my USB disk image to compare it to the OSX SL install DVD and verify that the installer's DVD image matches the one in the USB? If the process was sucessful, does this mean that there were no problems creating the image?
Info:
MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8), i5 2.5,4GB, 500GB HDD, nVidia 330m
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Jun 23, 2012
I got a used MacBook Pro 2.53 GHz 17" (Mid-2010 - MC024LL/A - MacBookPro6,1 - A1297) running Lion only.
I want to put Snow Leopard on one of the partitions, because I still need to use Rosetta from time to time. The computer didn't come with any installer disks... "no problem," I thought, because I own a Snow Leopard installer DVD (which says "Version 10.6" on it).
But it won't boot from that DVD. The Apple logo stayed on the screen for seven minutes before I gave up.
Is that because this computer requires a later version of Snow Leopard?
What are my options for getting Snow Leopard onto this thing?
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Mar 31, 2012
My kids HD just started to fail. Apple replaced it this AM, however my kid's TM backup is about 5 months old. I am trying to recover the data from the old disk.
She put the old disk into an enclosure and connected it to her MBP. As I try to copy as much of the drive as possible it gets an error, ejects, then reconnects and give an annoying message that I didn’t eject properly. This is making it very difficult to get all the data off.
I figured if I mounted read-only that it’d stop doing that, but it does not. I’ve run fsck, etc…
All I need is for this stupid machine to log errors and move on just like single user mode. However, I cannot use single user mode because I am 2000 miles away from the machine. And using Facetime to remote control my kid has pushed me to the edge. There has to be a way to make OSX as “unfriendly” as Linux. OSX needs a “pro” mode.
So, I ask again. How do I stop OSX from auto ejecting a disk when it errors?
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May 12, 2012
Please give me a solution for this failed massage" installer could not copy the necessary support files " when i try to reinstall the mac osx i had this problem what can i do please help me
Info:
help me soon
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Mar 3, 2010
ever since upgrading to Snow Leopard when I am using Safari and browsing a page and then selecting 'open link in new tab', the tab opens and sometimes finds the link ok.
If I open 3 or more new tabs Safari fails to find the page.
This happens on many different websites. I thought it may be the modem/router but I am on a 10meg cable link and I do not get this same issue when using Safari on a PC connected to the same network.
Is this a Safari/Snow thing or is it just coincidence the way it has happened and it might be a router setting or something?
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Mar 24, 2012
The disk on one of our iMacs has failed, so I am seeking to replace it with a new drive and then restore from the current Time Machine backups stored on our Time Capsule. My plan was to attach the replacement drive to the iMac via a USB enclosure, format it, and recover the volume and once that is complete, replace the disk. The problem however is that the OS X installer's Restore System From Backups option does not display the correct backup volume. The Select A Backup Source displays only "Data" on network "tc" under the list of backup volumes.
Clicking on Connect to Remote DIsk brings up the authentication dialog, and I enter the correct credentials, but the volume list does not change, and the Continue button remains grayed-out.The syslog data from the Time Capsule confirms successful afp connections, and df confirms that the Data volume is being mounted from the TC.We have three Macs running 10.6.8, all writing their Time Machine backups to a Time Capsule running 7.6.1. Each computer has its own Time Capsule login ID, and all Time Machine backups have been working properly (new backups are being created and can recover files).
Using the Finder to examine the volumes on the Time Capsule, I can see that each computer has an empty Data volume and another volume with the computer's name which contains the sparse bundle that Time Machine is writing to. It looks like the issue is that the Installer is only looking for the Data volume and not showing the other volumes. Is there a super secret keyboard sequence I need to issue to get it to show the other volumes?
Info:
iMac, Mac OS X (10.6.8)
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Sep 20, 2009
At first, I tried to upgrade and the upgrade failed to the point of rendering the system useless. I then decided to reformat the drive using disk utility and try a clean install. I then got this error and I'm stuck and have no clue what to do now: "The installer can't extract files from the package for BaseSystem. Contact the software manufacturer for assistance." I have never encountered anything like this before.
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May 25, 2012
SMART status in my imac hard disk running Snow Leopard is failing. it is < 2 years old. No obvious issues with the machine.
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Jul 3, 2012
Today I performed a clean install of Snow Leopard on my late 2009 Mac Mini. After completing the installation, I began running software update to bring everything up-to-date.While software update did find and install a number of updates (10.6.8v1.1 Combo update, Security Update 2012-002, Apple Software Installer Update, iLife Support 9.0.4, Remote Desktop Client Update 3.5.3, Airport Utility, Java, Safari) it did not find an update for iTunes (which starts at version 9.x, I believe, in a SL clean install).I assumed that this was some sort of random glitch and manually downloaded and installed iTunes 10.6.3.After that, I re-installed iLife '11 (from a retail DVD, not the App Store).When I ran Software Update again, it found updates for Garage Band, iDVD, and iWeb, but it did not show the updates for iPhoto and iMovie.I found this to be unnerving, as I performed a clean install when I first obtained this Mini a few months ago and didn't experience any of these problems - all of my Apple software updated automatically through Software Update without a hitch.
I began researching this problem online and found that other people have been experiencing this same problem (or some variation of it), and it seems like it began appearing around the time Apple updated some of its security certificates in March.In particular, I've found several references to the missing iPhoto update.This one is especially noticeable because an iPhoto library created in iPhoto 9.2.3 will not open in iPhoto 9.0, and this generates an error upon opening the program (i.e., a user backs up their iPhoto library created in 9.2.3, performs a SL clean install, reinstalls iLife, goes through the Software Update process until it shows that no more updates are available, and are shocked to find that they are unable to open their backed up iPhoto library because they have an out of date version of iPhoto).The most common (and admittedly logical) solution proposed in the threads I've read is to download any necessary updates directly from the Apple website. However, I am curious as to why this previously functional feature now appears to be broken.Has anyone else been struggling with this? Does it indeed have something to do with the new security certificates? Is Apple aware of the problem?
Info:
Mac mini, Mac OS X (10.6.8)
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Mar 17, 2012
Sometimes I find it necessary to boot into Safe Mode, then reboot normally. When I reboot normally I usually get a strange window pop up asking "Where is Installer?" listing just about every Application it can find on my iMac. I usually cancel this screen and carry on regardless. I keep meaning to raise this issue on this forum but I keep forgetting about it until the next time I need to do a safe boot. Is this normal after performing a safe boot or cold it be a symptom of something sinister?
Info:
iMac, Mac OS X (10.6.8), iMac 24" 2.8ghz G6 Intel 750gb HDD, WD MyBook 2Tb RAID 1, Airpor
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Aug 29, 2010
A few days ago, I tried to install a minor update for NeoOffice (mac native OpenOffice) and the installer crashed. I figured no big deal, it's not an important update anyway. Today I tried to install the new Google Voice and Video program (similar to Skype) and the installer crashed again. I figured I had better to a software update because maybe I have some bad version of something. No luck, software update crashes too. I am running Leopard 10.5.8 Here's the reports from the three attempts.
SOFTWARE UPDATE
Process: Software Update [197]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: ??? (???)
Build Info: SoftwareUpdate-1820000~1
Code Type: X86 (Native)
Parent Process: launchd [64]..............................
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Jun 21, 2012
My computer won't upadate after multiple tries. Also, I bought Microsoft Offic for my Mac at the Apple store and it is failing to install.
Info:
MacBook, Mac OS X (10.6.8)
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May 15, 2012
Before the 10.7.4 update the WIFI connection from the iMac 21.5" to the airport extreme router works fine!
Now it's failing several times a day! it looses the wifi connection and you are unable to see any wireless accesspoints or SSID's
Macbook pro, iphone & ipad + PC's still works fine!
The only way to get the wireless up and working again is to shutdown and restart the iMac.
In the log i can see alot, don't know if this is some clue or error occuring just after the wireless connection is dropped for unknown reasons.
"kernel: 2329.723808: ath_chan_set: unable to reset cannel XX (XX00Mhz) flags 0x10080 hal status 17"
"kernel: 2632.354892: ASSERT: Can not reenter VAP State Machine"
"kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving)."
Turning off and on the wireless interface only shows the following in the log, and the wifi will not see any SSID's : "kernel: 71847.200440: switchVap from 1 to 1"
Info:
iMac, Mac OS X (10.7), 2011 Model i5 - 16GB - AMD 6770M
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Oct 29, 2009
Interesting... at the same time as Magic mouse comes into stock (well, in UK Apple stores, anyhow), Apple release the "Wireless Mouse Software Update 1.0 for Leopard" & "Wireless Mouse Software Update 1.0 for Snow Leopard".
Here are direct links to the installer disk images, to save you time - even if you don't yet have a Magic mouse, you can install the software now to save time later:
Leopard:
[URL]
Snow Leopard:
[URL]
I also found it interesting, how the mouse icon has changed into a Magic mouse in System Preferences:
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May 10, 2012
Update 2012-002 on macbook pro. When rebooting,after 'successful' install, I now see a repeating cycle of Error = 19, unable to mount root. From my *nix perspective I fear the worst - that the boot sector (at a minimum) is hosed. I tried (running Lion 10.7.x) booting with the command key down - no joy. do not currently have my install disk (sadly, it's in storage, somewhere). I'm concerned about this. this is VERY unusual for an update. This is a relatively new drive (750GB drive installed about 8 months ago). At no point have I seen errors, and believe me, I look. Assuming the worst case is repartitioning? (ah for hte days of 'fdisk /mbr')
Info:
MacBook Pro (17-inch Core 2 Duo), Mac OS X (10.7.4)
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Apr 30, 2012
Can I update this machine with Leopard or Snow Leopard?
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May 4, 2012
I am not able to install anything, from an Acrobat update to Apple Motion. The installer always hangs around 3/4 of the way through.
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Jun 23, 2012
Upgraded to Lion recently. Trying to update printer drivers. All attempts to open official Apple printer drivers packages result in: "The Installer can’t open the package. There may be a problem with file ownership or permissions."
Info:
iMac, Mac OS X (10.7)
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Jun 13, 2012
Wanting to update my operating system. running 10.4 now need to update to 10.6.3. Do I need to update to Leopard before snow leopard will work?
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Mar 14, 2012
Update could not be expanded, and may have been corrupted during downloading. Does anybody know how this can be fixed, since the error message appears every time I try the update. Other updates run smoothly.
Info:iMac, Mac OS X (10.6.7)
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Nov 20, 2008
This is a silly question, but is Snow Leopard an update to 10.5 Leopard or a new OS altogether (buy new OS disc).?
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Aug 28, 2009
I am thinking that I might wait a few months to upgrade to Snow Leopard in order to avoid glitches that always come with new OS's. I am happy with Leopard, and just think that waiting may avoid some headaches. Does anyone else think this is a good idea or is there a good reason why I should upgrade as soon as I can?
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Mar 2, 2012
I cannot update anything on my Mac. I tried to get the new iTunes 10.5.3 and Remote Desktop Client Update 3.5.2; I keep getting an error when it is installing.
Info:MacBook, Mac OS X (10.6.8)
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