OS X :: Unable To Sign In To Microsoft Messenger / Service Not Responding
Oct 16, 2010
As of Monday 11th October 2010 Mac Messenger just stopped working on my iMac. I haven't added any new programs, messed with any setting or anything. My password is 100% correct and I am most definitely connected to the internet. All I get it the below pop up that states
"Sign in to Microsoft Messenger failed because the service is not responding. The service is not available or you may not be connected to the internet"
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Sep 3, 2010
Now I know that a lot of people have had this problem in the past but I'm hoping that maybe someone will have a solution now that actually fixes this problem.When I attempt to sign in I get the error message "Sign in to Microsoft Messenger failed because the service is not responding. The service is not available or you may not be connected to the internet."
I've tried deleting every trace of msn and reinstalling it, Which did not work. I've also tried upgrading to msn 8 beta (Which incidentally crashes when I try to open it) and downgrading to 6.0.3. Neither of these fixed the problem. I've tried resetting my router, which had no effect. I've tried disabling proxies but it turns out I don't have any so that's not the problem. I've looked at the firewall but msn is not blocked.
Other clients such as amsn and adium are not experiencing the same problem. Msn is working fine on my macbook and other windows machines in my household. It is just my Imac that seems to be having the problem.I have scoured the internet and nothing I have found has been of any use.
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Jul 14, 2008
I'm in a corporate environment and trying to setup messenger for mac 7 to work with our Microsoft OCS client. When I try to log in I get a message that says "sign in to Microsoft Messenger failed because the service is not available or you may not be connected to the Internet". I know I'm connected to the Internet. Is there anyway to pull up a list of services to verify that this service is not running?
My Apple version is OS X 10.5.2 and I should add that I am fairly new to MAC's.
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May 2, 2009
For several days I have been unable to sign in to Microsoft Messenger. I have the leaked 8.0 version. I thought maybe it was a problem with the leaked beta but I can't sign in using aMSN either. I can sign in to web based substitutes like eBuddy, but it's still very annoying. Whenever I try to sign in on the actual application it just tries for awhile and then says the service is not available or you may not be connected to the Internet.
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Sep 9, 2008
I can't use the preset display picture.
I can't set my own display picture.
It gives me this error.
I deleted the preferences thing and repaired permission.
Please don't say stuff like, Use adium or aMSN etcetc.
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Sep 7, 2009
I installed Microsoft Office for Mac 2008, but I really do not want or need Microsoft Entourage or Messenger. I have read that if you only uninstall part of Microsoft Office, it'll create problems with the other programs in the suite. How can I go about safely uninstalling these programs? Do I need to fully uninstall and then re-install? I made sure while installing Office to opt for a custom installation so I could un-check Entourage and Messenger. However, I didn't see those specific programs on the custom installation list. Are they maybe under a different name (like, for example, "Microsoft Essentials")? I don't know what to do. Help is much appreciated!
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Apr 16, 2009
I have noticed recently that the only applications/software that is working on my iBook G4 (running MacOSX 10.3.9) are: Firefox, Microsoft, certain games, but when I try iPhoto, iTunes, realplayer, safari, textedit; I just get the spinning ball and when I click on icon on the dock it says "application not responding". I have tried the disk utility and repaired permissions but still have problems. I also downloaded new version of Yahoo Messenger and other software, they load and when I try to click on the icon, nothing happens.
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Jul 29, 2009
I downloaded msn mac messenger then it won't sign me in, keeps saying : id or password incorrect. I couldn't fix this bug so I deleted (uninstalled it) by moving all files to trash . now the trash won't empty and it's annoying. is it a bug ? any clue? the trash won't say anything , just the "are you sure" message, then makes the "trashing" sound. but nothings changes.
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Jun 3, 2014
After updating system cannot sign up apple id; the setup assistant not responding ...
Info:
MacBook Pro with Retina display
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Nov 2, 2010
I'm more than a little annoyed at this point with Microsoft Messenger 8. I absolutely cannot run a video call. When sent the invitation from a contact, I can answer, but there is no sound nor video. And when I send the invitation, it never arrives or loads. This has been going on for ages, and I am absolutely boggled as to what it is.
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Mar 20, 2010
What is the difference between the MSN messenger client that comes with Microsoft Office 2008 and the one that is downloaded from the website.I use the one that comes with Office. The other day I went to my mates house and noticed his looked very different, the one download off the MS website I presume.Is the difference just a theme or am I out of date? Because I still seem to be getting updates for my client, but his looks newer for some reason. So am I not sure. What is the difference?
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May 6, 2010
whenever i try to shut down, microsoft messenger keeps signing me in and i cant close that program.
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Apr 8, 2009
the other day i downloaded the new msn (7.02) along with the new safary (4 beta), installed them and opened them.
msn didn't seem to be working (i couldnt open a chat window) so i quit. i then got one of those 'an error has occurred - report.. etc' messages. i clicked don't report and gave it another try. this time it opened properly and seemed to be working fine, except that every time i write to someone and clicked enter i have to re-click on the window to be able to continue writing, otherwise it just gives me error sounds. this is extremely annoying, especially since i'm practically anal retentive about my computer.
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Sep 10, 2014
This has been happening on and off for ages, from half a year to a year. I have been trying to open a document for 4 hours now, it opens it and then freezes, i then have to force quit it and start over again. Some times i have left it for a while others i quit it after it stops responding. It is getting ridiculous now, i have also searched for ages on the internet, some problems are unrelated some seem related but the fixes don't work, I need to get word to stop doing this.
I thought maybe it was because it keeps opening all my previous documents that I had open, i unchecked the box so it doesn't reopen windows and it still freezes but on this document instead. I do not have a clue what to do and I urgently need access to these documents, the documents aren't damaged, i was working on them before, and had this problem with many other documents that also weren't damaged. What should I do?
Info:
MacBook, Mac OS X (10.6.7)
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Mar 15, 2009
I'm writing something to someone. I finish writing and press enter to send the message. Everytime I press enter to send a message my cursor disappears from the dialog box and I have to click back in it to write again.
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Feb 28, 2009
right, i have msn messenger for mac 7.0.2 and when ever i send a message i have to click back in the box where u type at the bottom before i can type again.
This gets seriously annoying and i was wondering if any1 else has had this problem or knows how to fix it,
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Oct 17, 2009
New Macbook Pro owner.Been using PCs for years.Along with this I have a 10 year old MSN Messenger account.I see Mac for Messenger automatically came with the Mac or Leopard.
In any event I have, over the past 3 days, tried signing into to my MSN Messenger numerous times and each time am told my password or user name is incorrect althogh I have double checked and triple checked many times.So it wont let me on BUT I can sign into Windows Live using the same password.ID info.
I have taken down my firewall, put it back up, thinking maybe that was the problem to no avail.
I have even changed my password twice waiting up to 24 hours to try again and just now for the 5th day in a row it tells me it is wrong when it ISNT. I really do need to get online with it now after being off for several days with this.I just checked yet again and see now that I still cannot log on but can on the web in Windows Live alhtough I sign out of that so it wont interfere.
I AM STUMPED and no longer know what to do next short of just getting a whole new identity but I have used this for 10 years with no problem up until now so a name/password change but I would rather not have to get a new one but just want to be able to log on to Mac Messenger ASAP.
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Nov 4, 2010
I use an external webcam with Msn messenger 8. But when I click on video, it says that the webcam I use is not functional because my lid is closed of course connecting my mbp to an external display. There is no place where I can choose to use the external webcam that works fine in all the other programs?
I think the MSN team are like the slowest idiots on earth. No offline message again!
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Oct 3, 2009
My Safari works perfectly fine until I log into Facebook (this problem started to happen about a month and a half ago) - it will freeze on me and I have to force quit Safari. Is there any way I can fix this problem on Safari? I've noticed that my friends MacBook as well as my parents MacBook don't have this problem...
As for my MSN... only pictures taken from Photo Booth will work as my display pictures and I don't receive notifications when contacts sign online (even though I have that preference checked off in alerts to alert me).
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Apr 17, 2012
After the download is completed, I try to open it and a window pops up and says, "You can't open the application MSN Messenger because PowerPC applications are no longer supported"
Info:MacBookPro
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Apr 26, 2009
everything in my msn messenger works fine until I start having a conversation with someone. After I send a message I need to click on the message area every time I want to respond.
It gets pretty frustrating. I was thinking it might have something to do with the safari 4 beta? Just wondering if anybody knows what might be wrong.
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Jun 22, 2010
My messenger for mac is acting weird, all my contacts are blocked, I can't unblock them and also appears this window that tells me that a contact added me to his/her list, the problem is that it happens with all my contacts, even when I accepted them all, the problem persist, and not even adium or mercury has worked, someone has a tip?
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Jun 1, 2008
A few days ago my school blocked msn messenger and adium both going through my [URL]
I've used online messaging sites such as meebo.com and web messenger but i was just wanted to know if theres an application for mac that will allow my adium/msn to log in such as a proxy application that will bypass the firewall or somthing.
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May 21, 2009
I installed the new version of msn messenger for Mac 7.0.3
They finally made the video call option available in this version but only in the corporate account. Here is my problem, I can connect normally to msn but only in my personal account not the corporate.
Once I try to connect to the corporate account, it acts like if it was not connected to the internet at all (even thou it is) and prompts me this message:
Sign in to Microsoft Messenger failed because the service is not available or you may not be connected to the Internet.
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Jun 18, 2009
Not sure what's going on, but my Adium is unable to connect to Yahoo Messenger since 2-3 days ago, it's working fine in the past months, and I don't think I made any change recently. MSN is working fine though.
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Jul 2, 2012
my mobile me has closed.. can this be re activated or have i lost it all?
Info:MacBook
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Jul 5, 2012
somebody tell me how to get mobile me to quit showing up on my computer.
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Jan 12, 2011
I'm trying to find a solution to an issue a family member it having with Yahoo Messenger and an iMac. The computer is an early release aluminum iMac, running Mac OS X Tiger 10.4.11. Yahoo Messenger is the most current version installed. A transparent image of the Messenger icon is on the dock and seems to be stuck between the dock's line near the trash can. It won't delete, even deleted the normal version of Messenger, shut down the computer and restarted it. The image was still on the dock. Are there Messenger files in other folders, that somehow didn't get deleted when the application was deleted, causing this?
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May 15, 2010
Every time someone sends me a file, usually jpg, i 'accept' and the file doesn't automatically download. I tried to put it into the pictures file. Where do yahoo messenger file transfers normally save on your Mac?
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May 1, 2009
Certain websites I try to access are unable to display. They give me the "standard" cannot connect to the server error. [URL]. Other computers in the house operating on the same wireless connection can access these sites fine... so I think something is mis-configured on my machine somehow. I contacted my IP and they said everything is fine. My computer is a 24in. iMac 2.8GHz Intel Core Duo running Mac OS X 10.5.6
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