OS X :: Software Update Cannot Connect To The Update Server?
Mar 30, 2010
Yesterday, I was about to install a couple of updates when I realized that they'd force me to restart. So I closed out Software Update and went along with my business. I also decided to change the short name of my account, as I took over my brother's and wanted to change it.Today, I saw that iTunes 9.1 had come out and ran Software Update and lo and behold, Software Update stalls with nearly no progress and hops around the dock. I switched to Software Update and it tells me: "Software Update can't check for updates because of a network problem." and under that "Software Update can't connect to the update server. Make sure you're connected to the Internet, and then try again."
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Mar 24, 2012
"Software Update can't connect to the Update Server" - so I can't even check to see if updates are available.This has been going on for sometime. For a while if I created a new admin account and used that it would work, but not today.Tried creating a new admin account but to no avail.
I clcik on the Apple Icon, (top left hand side of screen), click on SOFTWARE UPDATE, it runs for a split second, then: [URL]after which I check my internet connect to see that it's fine. (And I attempt to run SU with nothing else using the internet). [URL] I've checked the forum and found a few people with the same problem. I've tried deleting PLISTs and using 008.008.008.008 DNS address, [URL], but still cannot get it to work. I still have my old G4 Power running OS 10.5.8 connected to the same modem (Netcomm NB6PLus4w Modem which has 4 ports) as my Mac Mini, and it runs Software Update without any issues. So it's not my internet connection and it's not the Apple server, so it's something about the Mac Mini that's not right.
Mac-Mini 2.4 GHz Intel Core 2 Duo - OS 10.7.2 - 8GB 1067MHz DDR3 Memory.
Info:
Mac mini, Mac OS X (10.7), Netcomm NB6PLus4w Modem
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Apr 4, 2012
I am trying to update my Mac book because it is saying that software updates are available (Mac OS X Lion version 10.7.3). But I keep getting a message saying"Some of the selected updates could not be installed. Software updates can't connect to the update server. Make sure you are connected to the internet and then try again"I am using a DLINK wireless router and have had problems with the internet connection dropping in and out on my Macbook, Ipad and iphone but it now seems to be working on all devices so given I am connected to the internet I don't know why the software updates won't install on my Macbook.
Info:Mac Pro, Mac OS X (10.7.3)
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Mar 23, 2012
I have an iMac 8-1 with OS is Mac OS X, version 10.7, 2.4 GHz Intel Core 2 Duo, and 3 GB 800 MHz DDR2 SDRAM memory.
When I try to update software I get this error message:
The file AppleMobileDeviceSupportDelta.pkg couldn't be found on the server url....Software Update cant connect to the update server. Make sure youre connected to the Internet, and then try again.I don't know how to "connect to the update server" but I guarantee that I AM connected to the internet!
Info:iMac (20-inch Early 2008), Mac OS X (10.7), 3 GB 800 MHz DDR2 SDRAM memory
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Apr 14, 2009
I got some eMacs for cheap and am currently cleaning them up.
When I try to run Software Update on them, I get the message that says "Software Update can't find the update server. Make sure you are connected to the internet, then try again."
These computers are definitely connected to the internet as I can browse from them.
Is it possible that they are looking for an old update server?
They're running 10.4.7 and 10.4.8.
I've tried deleting the com.apple.SoftwareUpdate.plist file as described here but that didn't work.
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Feb 9, 2012
I recently updated my Server running 10.7.0 to version 10.7.3 and single-sign-on no longer works for my users. The 10.7.3 Lion Server System is bound to our Active Directory Server running on Win2003 R2 Server. I tried un-binding and rebinding the system but.. no luck. When a user now tries to login to our shares via AFP with SSO credentials they recieve the message
I can run the id command from terminal on the OS X server and it is seeing AD users. Unfortunately, no one can log into the server shares via AFP with an AD user.
Info:
Xserve, Mac OS X (10.6.6)
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Apr 1, 2012
I don't understand how it happened, but a school I work with has had the SUS rip through 80Gig in a few days (Snow Leopard Server 10.6.8). Same as with my home server (Lion Server 10.7.3).
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Mar 14, 2012
I had a goodworking SUS (10.6.8) working but the drive is getting full so i change the location of the files to another disk (in the xserve)and follow instructions from Apple (page 84 from the manual System Imaging)sudo cp -p /private/var/db/swupd/html /Volumes/My_Volume/My_Software_Updates_Folder/This works and i copy the files to a new drive. I also change the SUS so that theu host files for Lion clients url..works also, start SUS in Server Admin but when clients wants to connect i get an error that there is no SUS available and when i use the browser for an check i get een Forbidden error url...ForbiddenYou don't have permission to access /index.sucatalog on this server.Apache/2.2.21 (Unix) Server at 127.0.0.1 Port 80.
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Jun 28, 2012
Trying to set up the Software Update Server under 10.6.8 Server. Have everything set up properly as per Apple's documentation, but all clients error out on software updates (saying they can't find the index. sucatalog file). When you view this file, which is an alias, within the HTML folder that is created when you enable the Software Update service in Server Admin, the alias doesn't link to an original.I've tried this on two separate 10.6.8 Server installations and I get the same error on both machines.Where is the alias "index.sucatalog" supposed to point to?Software Update Error Log in Server Admin says "Symbolic link not allowed or link target not accessible" and points to the alias file.
Info:
Mac mini, Mac OS X (10.7), Xserves (Early 2009, Early 2008, G5), Mac Pro
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Mar 8, 2012
Not able to find the lion software update service in server app
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Mar 23, 2012
Up until a recent update, software update was working. Now it just crashes. I've tried deleting the Pref's and downloading updates directly, but that hasn't helped.
Info:
Xserve, Mac OS X (10.6.8)
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May 19, 2012
Server version is: 5.0.8 Current available seems to be : 5.5.24 community server available from h [URL]if I already have several databases running under 5.0.8 what are the hazards with upgrading to 5.5.24 community server?
Info:
Mac mini, Mac OS X (10.6.8)
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Jun 15, 2012
I noticed that my Lion Software Update Server has exclamation marks next to all updates from 6/11/12 to 6/13/12. I can not get then to copy, enable or download to my unmanged computers. There are two updates drom 6/15/12 that are working. There are 12 updates in total with this issue.
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Jun 28, 2012
I am running Lion Server 10.7.4, with Software Update Server running. My clients are all configured to hit that server as I have them pointed to it via a preference modification (I've also used Workgroup Manager with the same results). What's happening is this:
Client runs SW update locally, it goes to my server and either:
1. It finds no updates (although this is false). If I run same update to Apple's servers ot finds updates
or
2.It finds updates but not all of them.This is what's happening more of the time.
I can verify in the access logs on the server that clients are in fact hitting the server.Is there some sort of cache that needs to be cleared? I was reading something about an Apache issue, or perhaps DNS? I have tried both local IP address as well as name of server.
Info:Xserve, Mac OS X (10.7.4)
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May 16, 2012
I just configured my Snow Leopard Server to distribute Lion update's [URL]I also see that the sync is competed with all latets Lion update's and all are enabled. I've adjust all the settings on the clients:sudo defaults write /Library/Preferences com.apple.SoftwareUpdate CatalogURL [URL]The problem is that all my 10.6 and 10.7 clients doesnt see any availble update's and running the Software Update on the cllient i get the message "The software is up-to-date" I checked all the configs.....reset the complete SUS server and started all over but still the same issue!
Info:
Mac OS X (10.7.3)
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Dec 22, 2010
Trying to update iPhoto to 9.1.1 but Software update keeps saying server not available when it tries to do the download.
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Apr 14, 2012
I have setup OS X Lion server to act as the DHCP and DNS server for my local network. DHCP provides gateway address and the local DNS server address. DNS is set to forward to my ISP DNS servers. 'A' records and 'PTR' records have been created for the various servers on the network and I am able to resolve the servers via dig by name and address. I can also access the internet without issue. DHCP is handing out IP addresses to Windows clients on the network but I am unable to locate the machines with DHCP addresses in DNS either by IP address or FQDN. The windows clients are able to access the internet without issue. Looking at the DNS log there does not appear to be anything recorded when the DHCP address is allocated. Is there something special that needs to be setup either in DHCP or DNS that will allow DHCP to record the host and address details in DNS?
Info:
Mac mini, Mac OS X (10.7.3)
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May 14, 2012
i cant find the server in the newest update
Info:MacBookPro, Mac OS X (10.7.4)
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Dec 3, 2014
I bought "OS X Server" back in October of this year. It did not show up in updates on the App Store's update page but the OS X server claimed there was an update. I am running OS X 10.10.1 (Build 14B25) on an old mid-2008 iMac.
When I explicitly go to the "OS X Server" page of the App Store it shows an update as being available. When I try to update it says it will stop all OS X Server services and then hangs. Note: I am running Little Snitch but disable it for this update.
I have tried this multiple times with OS X Server opened and closed but after several weeks I still cannot update it. I would be willing to uninstall OS X Server and then try reinstalling it if I knew how. Dealing previously with Apple on an non-updating App Store APP was extremely frustrating and did not get the issue resolved. I DID not need OS X Server on my system and I am not using it to manage other computers on my home network.
Info:
OS X Yosemite (10.10)
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Aug 13, 2010
Currently I'm using Apache version 2.2.14 and wanted to upgrade to 2.2.16 but after upgrade I found that it still running in old version.
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Feb 13, 2012
Our software update service is not downloading the 10.7.3 updates. I have updated the server to 10.7.3 but it made no difference. I have start/stopped the service a few times - it as downloaded a load of multilingual voices post date 7th Feb 2012 and the Security updates for Snow Leopard post date 2//2/2012 just not the 10.7.3 updates. Do Apple put a delay in the server to try to spread the demand on bandwidth?
Clients are updating fine from the server all other services working normally.
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Mar 9, 2012
I'm trying to update my iPad, iPhone and Apple TV and I get the to the latest iOS for each 5.1.1 for the iPad and iPhone and I get the same error message on each: software update server could not be contacted.
Info:
iMac Intel Core 2 Duo, Mac OS X (10.6.5)
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Mar 27, 2012
I am using lion server and when I try to edit the content on the default wiki and click save, the screen just stays in a loop stating "Checking the page status...".
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May 5, 2012
I recent updated to OS X 10.7.3. Since the update I haven't been able to run automatic updates, it tries to run and then comes back: "The Software Update Server (r344.local) is not responding. Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance." So I go ahead and click it - It runs a connection test and I am 100% connected to the net. I really need to fix this as since I have updated OS X half my programs wont open without updates.
Info:
MacBook Pro (17-inch Mid 2010), Mac OS X (10.7.3)
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May 16, 2012
Here again dealing with how OS X deals with .local domains I think.Was previously bound and all was working fine.Have just updated to 10.7.4 When trying to login using the "Other User" the button stays red and says Network accounts unavailable.I can ping domain server by name and IP.Permissions have been rebuilt.
Have rebound. Had a problem at first unbinding inside the Open Directory Utility as it said it could not connect with the domain and an unused account would be left if a forced unbind was done. Tried again by using the minus button instead of the Unbind button and it worked without any message.
So then binded to the domain and all looked good. Green button next to Network Account Server in the Users and Groups.
Info:iMac (27-inch Mid 2011), Mac OS X (10.7.3), VM Ware with XP Pro
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May 18, 2012
I have a brand new Mac OS X Lion server. How do I go about setting up my Lion server to download updates for my other workstations (about 30). These workstations are mixed with Macbook Pros using 10.6 as well as some using 10.7, iMac's using 10.6 and 10.7 and Mac Pros using 10.7. What do I need to do on the client side as well so that they can download from my OS X server. I have created a DNS entry for my OS X server in my DNS as well as a static IP.
Info:
Mac OS X Lion Server, Mac OS X (10.7.4)
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May 16, 2012
When I read about the 10.7.4 update I went to software update and clicked on check for updates. I got a dialog saying:Failed to check for updates. There was a problem communicating with the web proxy server (HTTP).I went to the Apple site and downloaded the 10.7.4 combo update and installed it in the hopes that it would replace whatever had suddenly messed up the software update function; no luck.I have done cold restarts and repaired permissions but these steps haven't fixed the problem. All the other internet works as expected except that a widget, Maintidget, will no longer accept my system password or check for updates. Has something perhaps blocked a port used to check for updates that is different than that used by Mail and Firefox? I may have to do my updates manually until Mountain Lion in the hopes it will repair whatever has been corrupted.
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Sep 16, 2010
I have a MBP 15, the computer service of my company has pointed the server address of Mac Software Update to an internal server. It makes me cannot run Software Update at any place but my office. How can I change the address back to the server at [URL]?
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Dec 18, 2007
I noticed that in the Leopard ServerAdmin, some lists are really buggy. In particular I noticed that the list for the SoftwareUpdateService is really trippy, as you get all kinds of funky results when sorting the list for release date or name. You click the GarageBand Update for example, and get the description for an iMovie-Update I found nothing about it at Apple's place, but do not know where/how to file a bug either.
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Feb 2, 2012
Software Update server is not responding ? 10M Airport speed! But other imac are normal!
Info:Final Cut Pro 7, Mac OS X (10.6.8)
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