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Aug 19, 2014

I have recently installed Trend Micro Smart surfing with serial number starting with TCEF. I am currently running my mac book pro on OSX Maverics Version 10.9.4. As soon as I installed the software, I got the error message that the software is not compatible with this version of OS. I went to applications and selected Trend Micro Smart surfing and moved it to trash and also emptied the trash. After this my laptop is rebooting frequently. I even went to safe mode and then into

system preferences ---> users and groups---> Login items and found nothing related to Trend Micro smart surfing. I have also tried to reinstall max osx and still having reboot issue. I have a lot of data and I am afraid I will loose this.

Info:
MacBook Pro, OS X Mavericks (10.9.4)

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