OS X Mavericks :: External Drive Not Showing Up In Finder / Can't Access Files?
Jun 30, 2014
My blue 1TB external WD Passport Drive (whose name is Ralph and who holds all kinds of precious things that I love and can't lose) isn't showing up on my Finder screen. Whenever I connect him, his light turns up and blinks as usual, but I can't access anything on him. I don't even get an error message when I disconnect him without ejecting. I've tried using different USB ports and different cables, but it's not working. I've also tried connecting him to different computers (3 different macs and 1 Windows 8 PC), but NOTHING.
I've been trying everything the past few days to get him to work. He shows up on Disk Utility occasionally. I've tried verifying and repairing him through Disk Utility, but it says that the verification could not be completed, or that it can't repair him. It tells me to back up as many files as I can and then restore him, but I can't access the files to back them up in the first place. Also, the partition name seems to have changed to 'disk1s3', which appears greyed out on the Disk Utility screen.
In regards to mount point, it says that the disk isn't mounted. I tried mounting it by right-clicking it on Disk Utility, but the mount failed. I tried restoring him onto another 1TB WD drive (Oscar), but that failed too.
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Dec 6, 2014
My external Hard Drive (Western Digital 2TB hard drive in a ICYBOX 2-bay USB 2.0 HD Dock) won't transfer files to the Mac HD. The transfer box comes up but stays at the 'estimating time' stage and remains like that. No matter how big the file/group of files are (biggest I've tried was only 500-odd MB) it won't transfer and stays at the 'estimating time' stage. When I try and stop the transfer, the transfer box remains at the 'stopping' stage until I restart the iMac. I can access other programs during this 'stopping' stage, as long as it doesn't involve the External HD.
When I attempt to open files from the External HD in Photoshop CS4, both Photoshop and Finder stop responding and have I have to 'Force Quit'. However, upon force quitting finder, I loose all icons on the desktop until I restart the Mac via holding down the 'Power' button on the back.
Ive already done a couple things.
- I excluded the Ext HD on the Spotlight>Privacy tab.
- I verified the Ext HD via System Utilities. Some errors came up but the Repair was successful and subsequent Verifications have returned as 'OK'.
- I tried the Mac Diagnostic tool as suggested by Apple, but when I press the 'D' key on start up nothing happens.
The annoying thing is that this problem came out of the blue, the Ext HD was working fine 3 days ago.
My system:
iMac 21.5inch, mid 2010
3.6GHz Intel Core i5
8GB 1333 MHz DDR3
OS X 10.9.5 (13F34)
The Ext HD:
Western Digital 2TB
Mac OS Extended (Journalised)
1.91TB available on the HD
Shares a 2 Bay ICYBOX dock with another 2TB WD HD
Connected to the iMac via USB 2.0 to a 4-port USB 2.0 hub
Info:
iMac, OS X Mavericks (10.9.5)
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Dec 11, 2014
I'm using Finder to search for files on a server connected to my computer at work. The search results I am getting do not include all the files that meet my search criteria. For example, I am looking through photo files for any files with "34" in the name. Some files show up, but not all of them. See screenshot. I am searching in the "Branded Photoshoot" folder, and I am getting some results (Branded Photoshoot/Hilton Universal/IMG_1434), but another file that is in folder, though a different subfolder, (Branded Photoshoot/Architectural Center/IMG_1534) is NOT showing up. What is causing that subfolder and its files to not be included in the search results?
Info:
Mac Pro, OS X Mavericks (10.9.5)
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Sep 8, 2014
my external dvd player has stopped showing up in finder
Info:
MacBook Pro (Retina, 15-inch, Early 2013), OS X Mavericks (10.9.4)
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Feb 7, 2012
Finder and itunes cannot access files and folders have disappeared from external hard drive. On OSX 10.6.8, How can I bring them back? Started when the usb connection failed. Firstly I could see the folders in finder but could not open them, now I can't see the folders. I tried opening photos from phtoshop and though I could see and select them, it crashed when I tried to open them. When reimporting CDs it asks if I want to replace existing files? Should I repair permissions?
Info:
Mac mini, Snow Leopard
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Feb 29, 2012
My external WD 320GB hard drive wont show up on Finder when I connect it up. Ive been having this problem ever since I pulled it out without ejecting it - I know thats bad but my macbook froze and I had no choice.
Now my external hard drive wont show up on Finder, I even tried disk utility and I was able to verify the disk & then repair it, but its like I cant use the hard drive anymore. Every time I try to add files to it or remove files my laptop freezes and I cant do anything.
Its got to the point where all I want to do now is get all my files off this external hard drive somewhow, Is there a way to get my files off this hard drive before its too late if isnt already so.
Info:
MacBook (13-inch Aluminum Late 2008)
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Aug 28, 2014
So a couple of days ago it was fine and today it does not show up in finder, or utility disk
I am about to upgrade to Mavericks now
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Mar 12, 2010
We have a 320gb external hard drive formatted in FAT32 so both the macbook and our windows computer could use the drive. We copied 5 gigs of music to the hard drive to view on the Windows computer. The computer recognizes the drive and shows that 5 gigs are being used but I cant see any of the files.
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Sep 23, 2009
Recently I just converted my old PC's 250gb Hard drive into an external drive. In the beginning everything worked fine. Though I could only read the files from it on my mac, I was fine with that because there was so much old music and pictures that I wanted to get off of it. There happened to be one particular picture that I couldn't find searching through the HDD with my mac, so I thought maybe I would be able to find if I looked for it through a windows system.
So I then plugged the external into my Windows laptop. After failing to find the picture on the PC, I plugged the hard drive back into my mac, but for some reason it's not showing the files. The hard drive is being found, but when i click on them in the finder no files show! The drive is not erased because the capacity and amount free is still the same. And to put the icing on the cake when I plugged the drive back into my PC a message comes up that says "The request could not be performed because of an I/O device error".
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Jun 25, 2014
My Macbook Pro (10.9.3) wouldn't boot up. I'd get the gray spinning progress indicator along with a gray progress bar which would get about 10% through and then restart.
I booted into recovery mode and run Disk Utility to repair the disk and got a message saying can't repair, back up your files.
So I took the HDD out and mounted it as an external drive on my Mac Mini (10.9.3). I got a message saying it's read only and I should back up my files. I can browse to my users directory and see all the base folders (Movies, Music, Docs, etc), but there's a red no entry icon on all the folders and accessing them through Finder shows they are empty.
I browsed the files through Terminal as super user and can see the files. I can also copy the files through Terminal. However, after copying a test directory some of the files are read only and others are still no access.
So the question is, how do I back up these files and maintain permissions?
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Jun 5, 2014
I have an external HD full of music and whenever I want to play one, I just search for it in finder and drag&drop it to iTunes. However, I'm having issues with it on my new MacBook Air. Whenever I search the drive for files, they appear normally, but I can't drag them! Highlighing works OK, so does double-clicking or cmd+O, but I can't move them to a playlist. It's the same with any files, not just .mp3s - they cannot be dragged out of the finder window. Scrolling is also wonky, but moving between files using arrows works fine.
note that this works perfectly fine when searching the computer's HD.
Is this a glitch of some sort, or is the computer preventing me from doing it for some reason? I'm running 10.9.3 with all the updates; the HD is a 1TB Transcend, ExFAT formatted.
Info:
MacBook Air, OS X Mavericks (10.9.3)
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Sep 30, 2009
I have a 500 gb Seagate FreeAgent external hard drive. I installed NTFS-3g so I could read the NTFS files on it. I could access ALL 31 GB of files on the hard drive before today but now I see only 4 little files that I put on there yesterday (only 2 GB).
When I click on 'Get Info' for the hard drive, it says I have 31.4 GB of files in it but I can only see and access the 4 files that comprise only 2 GB of space. I'm wondering if I deleted something from the hard drive that allowed me to read the 31 GB of files. Perhaps some NTFS-3g file? How I can see and access all 31 GB of files on my hard drive again?
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Jan 28, 2010
finder application stopped finding certain types of files on an external drive. The external drive (WD 80GB) is recognised and I have access to all files, however, when I search for specific files in the finder window it wont find pdf, txt, doc files. It does find picture files such as jpg. I have tried using the drive on my laptop (snow leopard) and macmini (leopard)
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Jun 23, 2014
how I can be able to see my external hard drive? I've been using it before and was able to see it until I upgraded my OS to Mavericks....Now, I cannot find it in the finder but I can see it in the disk utility however, my mac does not allow me to do anything on it...I don't want to reformat coz I have important files in my hard drive...
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Nov 2, 2009
So I just received my Nehalem Mac Pro today, and I successfully installed three new hard drives in it, and I can access all four of my drives in Finder, but NONE of them (including the Boot Drive that came with the computer) are showing up on the desktop! I can't figure out why so I thought I'd ask here.
Oddly enough, my Firewire 800 Drive shows up on the desktop. Anyone have any ideas why this would happen? And how to fix it?
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May 14, 2012
I want to list the files (Canon images, file names of the form img_xxxx) stored on an external drive (named WINBACK), a partition on a USB HDD. What I did:
1. Clicked on drive WINBACK in Finder.
2. Typed img in spotlight search box - Finder window changed to the full spotlight window. Window shows <Search: 'This Mac' "WINBACK">
3. Changed 'Contents' to 'File Name' so top line of display showed < Search: 'This Mac' "WINBACK" | 'File Name' >.
4. Clicked + to give a search line.
5. On search line changed 'Kind' to 'Name', changed 'matches' to 'begins with' from the drop down lists and then typed 'img_' into the search box.
6. Clicked + to give another search line.
7. Changed 'Kind' to 'File extension', and typed 'jpg' into the search box.
8. This gave a list of files img_xxxx.jpg (obviously 0 < xxxx < 10,000).
As there appeared to be some duplicates I checked the paths of the files. Some were from "WINBACK" but most were from various locations on the internal drive.
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Sep 12, 2014
On some of my Macs, the Finder shows Bonjour/SMB/Windows servers (see screenshot below)
But on others, they're missing. How to get them to show up?
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9)
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Sep 4, 2014
My HD on my macbook pro crashed and I did not have it backed up. I have the crashed drive connected to my other mac as an external drive and I am trying to get my mail files. I was using Mavericks on the crashed drive and I am trying to get them off onto a mac that has Mavericks too. How can I find my mail files on an external drive? If I install it as an external drive it will not boot up.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Jun 1, 2014
I store all of my photographs on an external hard drive which I backup with my Time Capsule. My external HD crashed and I need to restore the new external hard drive with the files from the Time Capsule. When I open Time Machine I get an error message saying to connect to a current Time Machine backup disk.
Info:
MacBook & iMac, Mac OS X (10.0.x)
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Aug 31, 2014
I have a time machine backup I need to restore. It's a backup from an external drive that has failed.
When I go "enter time machine," I can't see the contents from the external drive anymore to restore it.. because the external drive isn't mounted. It's not mounted because it has failed. I can see when I browse the TM backup directly via finder there are files from the amounted drive in the backup... as I'd expect.
So... How do I restore drives from an unmounted external drive?
Do I need to buy a new drive and name it the same as the old drive? Then will it show up?
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Feb 24, 2012
i copied a user folder from my old windows machine it was a ntfs hard dive to my dekstop. I can see the folder structure and the folder took a while to copy over but there are not files in the folders. They seem to be hidden?
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Jun 19, 2014
I've been using iOS devices with iCloud for a while but I'm just starting with Mavericks (a jump from Snow Leopard).
I've turned on iCloud in my system preferences (checked every box) and there is no folder or anything for iCloud material.
On windows there is a folder full of my iCloud stuff.
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Apr 8, 2012
I have a MacBook Air and I want to stop my photos from showing up in the Allfiles in the Finder. I have saved them to a file in iPhoto and yet they still show up in Allfiles and not in Allfiles in the folder that was created for them! What can I do to stop this from happening.
Info:
iPad, iOS 5.1
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Aug 28, 2014
I work everyday with my 21.5' iMac and it had OS Lion before I updated to Mavericks last month. As I work with lots of files, I have also a 1TB Lacie external drive pluged into it via firewire and I constantly access these files. After I updated though, I'm experiencing a strange problem. Everytime I search for a file on Finder, all the results that come up can't be edited or even selected. This is driving me crazy because I must open another tab and go all the way through the file I want as I can't select any file from the searches. All the search results come up written in gray color and with a empty circle on its left side. I can't even click on them! For better explanation, here is a picture of what happens:
Before the update, I used to normally access every result the search came up to.
I have another iMac here in the network with Mavericks too and all the searches returns with selectable and editable results.
Info:
iMac, OS X Mavericks (10.9.4)
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Sep 8, 2009
New user here, I'm showing "your-w92*******" I blanked out the rest, with a little monitor icon under "SHARED" in my finder? Any clue as to what it is and how I can get rid of it? If I right click I only get Open or Get Info as options. If I click Open I get "Connection Failed". If I click on Get Info it displays "PC Server" under kind. I did try to get my MBP to print in my PCs HP printer (unsucessfully) using cups. So I don't know if that had anything to do with it. I'd just like to delete it but don't know how.
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Jan 14, 2010
Drive still accepts and ejects discs as usual. Problem happens with all kinds of discs, CDs and DVDs.
I even tried replacing the drive with a brand new one, still nothing showing in finder.
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Jun 10, 2012
All of a sudden my HD is not showing when I open Finder and is not being recognised as a destination for new programme installs.
Info:
iMac, Mac OS X (10.7.4)
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Feb 25, 2012
I went into root account and changed the name on my home file and now when I open all my files file in finder it is blank everything else seems to be ok don't know what to do about it
Info:
MacBook Air, Mac OS X (10.7.1)
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Apr 4, 2009
I know there was several posts about getting the HD back into my finder devices but I am having a big problem because I am very confused on how to use the Terminal. If someone can give me step by step instructions.
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May 12, 2012
i have this strange issue that occured just out of nowhere without me (knowingly) having contributed anything to it.yesterday i launched my iMac and my external firewire drive wasn't showing up in neither the finder nor on the desktop. i instantly thought about a hard drive crash, but soon tried other things to evaluate (or not) my guess.
for instance, i unplugged the drive waited a few minutes before i plugged it in again. since this iomega drive is also equipped with a regular usb port i also switched cables and tried connecting it via the iMac usb sockets as well as via an usb hub without any luck. the drive still won't show up. so i launched the Disk Utility, to see if the drive needs some checking/repairing, but to my surprise it wasn't showing in Disk Utility either.
thus far i only considered this to be an issue with only this particular external drive, but when i eventually switched on a 2nd external drive (this time an usb drive i use for Time Machine) that drive also refused to show up in either the Finder or the Disk Utility app.
curious as i was, i then fired up a 3rd and 4th external drive and now had all 4 drives running at the same time. none of which were showing up, just as if they weren't even connected with the iMac.
this strikes me as more than odd. i've heard about hard drive failures and crashes. they just occur over time. maybe and under some very strange coincidences it is possible that two external hard drives quit their jobs at the very same time, but seriously .... 4 of them?? i hardly think so.
well, maybe it's the iMac's usb/firewire controller that's causing the trouble, i thought. but then again, my other connected devices (iPhone, iPad, Printer, Scanner, eyeTV) are functioning and get detected just fine as far as i can tell.
i have no idea what's going on. i dismiss the idea of 4 external drives having crashed all at the same time just as much as i don't think that the iMac's usb/firewire controller has got any issues. re-formatting any of the 4 drives is out of the question and even if i'd consider such desperate measures, the Disk Utility wouldn't let me re-format anything anyhow, because the drives aren't listed there. i wish i could just use my Time Machine to resolve the issue but, as i mentioned earlier, i can't access the Time Machine because it also won't show up.
Info:
iMac, Mac OS X (10.7.4)
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