MacBook :: Why Has Apple Not Recalled The Defective Batteries
Jun 2, 2012
Why has Apple not recalled the batteries in the white macbooks(early 2009) when it is very evident that these batteries have a manufacturing fault? Mine has swollen after 112 recharges but should have lasted 300 recharges before only having 80% capacity after which it will still work, just not as many hours. Because of the excessive cost of Apple batteries and Apple's releuctance to recall defective products my next laptop will be a windows8 machine.
My battery for my 12" Powerbook G4 is munted and i need a new one. There are a few around for about $90AUD from 3rd party re-sellers which is less than half the $200AUD apple want for a genuine battery.
So i'm just wondering, has anyone got any recommendations about 3rd party batteries? i know it will probably vary a bit depending on where they're from, but i spose i'm just wondering if its worth the extra $100?
Can anyone assist me in find the promotional video that Apple did when it went to non-removable batteries? I would like to find it in a high quality format. I need it for a school presentation. I've found it on YouTube, but the quality is not that great.
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I need more rechargeable batteries as I've used up all the ones that come with the Apple charger. Since Apple doesn't sell them separate I'm just wondering if I go get some Sanyo batteries will they work for sure with my Apple charger since they are similar or is there a chip in them to stop them working with 3rd party batteries like on a notebook battery?
it says my keyboard is at 55% out of the box and I'm wondering if these are like other batteries that don't charge fully if you don't charge them all the way first?
I picked up a pair of the apple batteries/charger for use with my magic mouse and wireless keyboard. I still had some juice in my current batteries so charged each set of two batteries for 24 hours and then put them in a drawer. Fast forward two weeks and my magic mouse has reliably run out of juice and when I put in two of the batteries, my mac states the charge at 74%. I've read in some of the other posts that because of the way NiMH and alkaline batteries differ, it is normal to have slightly lower ratings, but 74%?????
Most people reporting stated they got 85%, has anyone else gotten 74% on first run?
Are these batteries defective or is there something about my charging routine that caused them to be so much lower?
But I was wondering if it was possible to buy more of the batteries with out the charger? I know the generic consensus is that they are just re-branded Eneloops, but it'd be nice to have all the batteries be the same.
I am trying to find out if it is safe for my apple keyboard and magic mouse if i user rechargeable batteries. I am having issues find a straight up yes or no.
Does anyone know. Just a quick answer would be awesome..
Does anyone know of cases that will allow AAA batteries to be the correct size to fit in and be charged in the Apple Battery Charger? I'm thinking something along a case that just extends the metal contacts so it can be charged and then taken out to be used after charging is done. Didn't have any luck doing google searches.
Short version:If you have an Early 2009 white Macbook (with the nVidia 9400M integrated video), you may have a defective LCD. I'm collecting serial numbers to establish a pattern of which notebooks have the defective LCD and which are usable. Please post the first 5 characters of your serial number, which model LCD you have, and if you notice lines/pinstriping (see below for how to find out all three of these easily)
Code: Build Week : LCD Model : Lines present
03 : 9C5F : No 03 : 9C5F : No 04 : 9C5F : No 04 : 9C5F : No 08 : 9C5B : Yes 08 : 9C5B : Yes 11 : 9C5B : Yes 12 : 9C5B : Yes 13 : 9C5B : Yes 13 : 9C5B : Yes 15 : 9C5B : Yes The fun stuff: I recently picked up an Early 2009 white Macbook after owning a Late 2006 Macbook for the past two years. The performance has been great, but the LCD is another story.
I noticed faint horizontal lines on the LCD when viewed at a normal 90 degree angle, typically where solid light colors are displayed.
The effect is similar to pinstripes, and appears regardless of color profiling, calibration, OS, application, displaying 2D or 3D graphics modes, full screen video, or if booted from the hard drive or install DVD. Menus are a good example - faint lines where there are none on the Late '06 version, or on two 2007 Macbooks I'd initially checked side by side. If watching videos or playing games, any solid light colored region would exhibit the same issue - sky/clouds are a good example. From past experience, this looked like banding due to poor dithering in the LCD itself.
Example image: These menus should be translucent and uniform. The defective LCDs render the menu with pinstripes and bands.Thinking this was a single bad LCD, I proceeded to check 22 other 2009 white Macbooks on display at Apple stores and other retailers. Approximately half of the notebooks exhibited the exact issue, while others had the same clean display as I'd had on my original system.
Several past threads mention issues with Samsung LCDs - sure enough, this notebook and all that display the pinstriping have a display model of 9C5B (associated with Samsung). The notebooks that had clean displays without the pinstriping have a display model of 9C5F (associated with LG).
After pointing out the pinstriping to the lead genius at a local Apple store, he immediately noticed the issue as well and agreed that it was not normal (he described it as something that would drive him crazy. My sentiments exactly). Out of the 5 white Macbooks on display at the store, 3 had the issue and 2 were usable. After further digging, he discovered that Apple engineering is aware of the issue and states that no hardware should be replaced. As the system was new, he offered to exchange the notebook, with the caveat that if the replacement had the same LCD, they wouldn't be able to exchange the notebook again. The other option given was to pay for upgrading to the Unibody Macbook which doesn't appear to have the same issue (at least, not to the same degree).
Having originally purchased the notebook at Microcenter, I returned to the same store and pointed out the issue to the Microcenter sales rep. Kudos to Microcenter, their support is fantastic - he offered to check several more systems prior to my leaving the store. We proceeded to open and check 3 other Macbooks hoping to find one that was usable - all had the same LCD, and same issue (all from build weeks 12 and 13).
The goal: Collect as many date codes from serial numbers as possible and determine which weeks shipped with defective LCDs. Personally I would like to increase my chances of exchanging this notebook for one with a usable LCD, and if you're looking to purchase, you may want to avoid particular build weeks. The build week from the serial number is the only identifier that can be checked without opening the box and starting up the system to check the LCD directly.
How to check your serial number/build week and LCD model:Serial#: Launch System Profiler. In "Hardware Overview", pull the first 5 characters of the serial number. For example: W8913 (W8 = Shanghai, 9 = 2009, 13 = Week 13) LCD model: System Preferences -> Displays -> Color -> Open Profile -> #13 'mmod' -> Model. For example: 00009C5B
How to detect the lines: The default Leopard wallpaper is great for detecting this issue - set this wallpaper (System Preferences -> Desktop -> Nature -> Aurora). Pull down the Finder menu. If you don't notice anything, tilt the screen back and the lines will be more prominent (but is perfectly visible at standard viewing angles).
Macro shot - if functioning properly, the LCD should display this entire menu without lines. The top half of this image is fine, the lower half has lines running through it. The graphic below this menu has a region of light solid color underneath "Show Original" and "Add to Sidebar": post your system information here so we can get a good idea of which weeks are affected. If your LCD is displaying the same issues, please contact Applecare and open a support case, or work with your local Apple store to see if you can locate a notebook with a usable LCD.
Ultimately, this is unacceptable given the typical quality standards for Apple products if the issue is widespread. Hopefully with enough information we can get some changes made to the replacement policy to recognize this as the defect that it is, rather than something that is "functioning normally".
I was thinking of buying a Rev A MB Air. Don't really need the hard drive space as I have external storage. But after going through the posts it seems almost all the Rev As have video and over heating problems. The MB Air I am getting is with Apple Care until 2011.
So I read online that my PowerBook G4 that I've had since about 2004 may have the defective memory slot that caused Apple to introduce the "PowerBook G4 (15-inch 1.67/1.5GHz) Memory Slot Repair Extension Program" in 2008. However, my serial number isn't within the program's parameters, and as I understand it, the program ended in 2008. It says it applies to serial numbers W8503xxxxxx through W8518xxxxxx; mine begins with W84.
Basically, I have a couple of questions before I a) shell out money for diagnostics and possible repairs or b) buy a new laptop: Is this a memory slot problem? My 15" PowerBook G4 (Model A1045; 1 GHz; 256 MB; 60G; Combo; BT) had been getting the beach ball for awhile, and was very slow operating and online. My sound card had been on the fritz. The internal speakers would sometimes not work, but the headphone jack would still work. So yesterday, the mouse froze while in Firefox, and after waiting awhile, I forced it to shut down. When it booted up again, I got a blank screen and three short beeps, followed by the LED light blinking periodically. All these symptoms seem to point to what Apple said was the memory slot problem [URL]
If this is a memory slot problem, what might the repairs involve and are there price estimates available? Is it better to just get another laptop? (I'm thankful I've had it for this long without any major problems, it's had a good life). If I do get another laptop, am I able to retrieve my information from my old laptop and transfer it to the new one? Is this an expensive procedure? Or is this laptop entirely kaput and my files forever trapped on there? What the recommendations out there (if I buy a new one instead doing repairs to the G4) for a laptop that will be used as my only computer (i.e., what's a good workhorse Mac)?
Booted up my one month old MacBook Pro this morning to find what looked like a mark on the screen.On closer inspection it looks to be a defective pixel, which is red in colour. It really stands out against pretty much any colour accept red.I have Apple Care, would they replace the screen?If not is there, is there anyway to fix this?
I got my Macbook Air about 3 weeks ago and love it. However after the first 2 weeks, one day I turned it on and it was making a loud grating, spinning noise. The noise could be equated to if you try to play a CD but it hasn't been secured in the CD player fully so its banging around. But of course I have no disc drive...
So I stopped using it, tried turning it off and on again a couple of times over the next few days to no avail. I'm about to go back and demand a new one, but yesterday I turn it on and it's suddenly stopped making the noise.
My question is, is this problem likely to return, and is it due to a defective laptop? Should I see about exchanging it while it's still brand new or just wait and see if it happens again?
I pretty much use my Macbook in desktop mode (closed lid) since I bought it. Few days ago, I needed to do a SMC reset and the lid didn't go back on properly, it had a slight squishy feel O.O - but after a while I noticed the battery was rocking on the table. Seems like the battery has swollen up.
It might be a defective battery but I think it might be heat issues. With the lid open, it runs a lot cooler, almost a 10 degrees difference. Does any one have a similar problem?Oh, tried to get it replaced by Apple but because its more than a year they want me to buy a new battery
Recently bought a mac air and while trying to charge it, the battery sign says not charging but the computer is running on ac. I tried another adapter and it works. Does that mean my adapter is defective?
I just got my macbook pro retina 2.6 with 16 gigs of ram. It was working great for the first 40 minutes then on the left side of the screen two inches went black, then the screen went fuzzy then cleared up. I reinstalled the OS just to be on the safe side and sure enough it happened again. Called support and they told me DOA, however they can't do anything because apple support systems are down! Check out the photos of my screen. It will clear up if I don't use it for a few minutes which makes me think it is the graphics card. Hope this isn't a displaygate for apple all this money and I get a DOA - whatever happened to QA?
After waiting 3-4 weeks I was so excited to finally receive my retina macbook pro today. To my dissapointment as soon as I turned it on this glaring white light/cloudy mark behind the screen stabbed me in the heart. So dissapointing to wait so long just to get a defective unit.Â
I called AppleCare and they said I could either ship it back for a refund, or I could take it into the apple store for a refund. Apple store is only 30 minutes away so instead of putting any trust in fedex I decided to just go return it in person.Â
So now I'm waiting up to five days for the money to be refunded so I can order again and wait ANOTHER 3-4 weeks to receive a unit because I upgraded the base model to 16GB of ram, and it may have the same exact problem when it arrives... who even know... Â
I saw on macrumors a few others have had this issue so I'm not alone, but I do hate that I was unlucky this time around.  [URL]
I have an 11/2007 MBP... 4 yrs, 2 months and 3 weeks old tomorrow. Yesterday I got the "black screen of death". I won't bore you with what I tried, but today a local expert assessed the situation: reset SMC and PRAM, noted that it booted into target disc mode and would screen share, in other words, he proved it was one of the known MBP's of this genre (15", 2.4/2.2GHz) to have a defective NVIDIA 8600 graphics processor. I called the recommended local Apple Authorized repair facility only to be told that, while these WERE being repaired at no charge, out of warranty, it had been discoved that, OMG they were repairing a WHOLE BUNCH of them and a time limit had been imposed and there were no longer being repaired after they reached four years from purchase date.WHY WAS NO ONE EVER NOTIFIED OF THIS DEFECT? And why am I just SOL because my computer chose to work an extra two months and eighteen days?
I plowed through the "you don't have phone service" with battering ram efficiency this evening, past the Apple care agent, his supervisor, and to "Customer Care" with whom I will be speaking again tomorrow. I have told them I "EXPECT" a "customer satisfaction code" which will provide me with a free repair. I have armed myself with the absolutely outrageous information that Apple, after booting NVidia out three years ago (one guesses after the rotten graphics bit) is welcoming them BACK this spring - Oh, so ANOTHER generation of MBPro users can get screwed?I sure could use some help here when I need another argument! Does anyone know the magic language to induce Apple to behave in an Apple-like manner concerning this matter?
Info: iMac/MacBook Pro, Mac OS X (10.5.1), also Windows xp on a Dell Inspiron 5150
My white MacBook Intel Core 2 Duo is not charging the battery anymore. It says "No Batteries Available" and it works only with the cable plugged in. I already tried the following: - buy new battery - FAIL - reset SMC (30 seconds procedure) - FAIL - reset SMC (5 seconds procedure) - FAIL
I brought the Mac at the Apple Genius. They say there has been a liquid leak and asked me $780.00 for the repair (it does not make sense to pay this amount for this computer). I am not aware of any liquid leak. Yes, I had my MacBook in my backpack during rainy days but I had an umbrella. Anyway, I would like to have any advice about (i) where I could bring my Mac to repair (I live in the Bay Area) or (ii) what I could try to replace, following tutorials (like the very good ones on ifixit site).
I have an early 2011 Macbook Pro 13 it was working OK but now has come up no batteries detected and I have tried a pram reset, smc reset and a new battery but still no luck. I did manage to get it to work for a while by turning it on with the power adapter connect then restarting it but at the point of the restart I pulled the power and it came on with the battery.Â
If I start it with the power adapter connected and then pull the power it will boot to the login screen briefly then go into sleep until I reconnect the power. When the power adapter is connected it just has a solid green light at all times never changes even if I do the smc reset.Â
Info: MacBook Pro, OS X Yosemite (10.10), Early 2011
My macbook is a week and a day old. It is the newer whitebook with nvidia and all that. Coconut battery says its 123 months old? why is this? The only thing i can think of is that apple possibly had a used macbook come in and they switched out some parts and changed it to the new one? btw it was bought new at best buy.
My MBP 15" Hi-Res Glossy i7 is on the way (ordered on 19th) and I was just wondering how the batteries on these machines were doing. I've seen a lot of feedbacks from great (8~9 hrs) to average (4~6 hrs) to bad (2~3 hrs). So how is it that these reports are varying so much? Is it possible for numerous defects to be out in the world right now?
I've got the dreaded "No batteries available" at the top of my taskbar. The Power Source says: Battery. I have my laptop plugged & it is showing a green light. What is a simple way that I can fix this problem? I can't go to a Genius Bar because the closest Apple Store is over 120 miles away. The battery is a little over 2 years oldÂ
I leave it plugged into the wall or unplugged for weeks at a time without using the battery. Since I bought it, I have gone through 4 batteries, including the one that came with the machine. That's over $500 in batteries!
The computer says "Batteries not Charging" with an X in front of the battery icon. Or it says "No batteries available".
I'm about to buy my 5th battery. What should I do this time to prevent it from dying like the others? Or is it a problem with my computer, and not the battery?
i'm sure there are many people who use spare batteries like me. but how do you manage them though? i find it very annoying having to charge them one by one. charging 1 battery takes a few hours, which is almost fine. but when you have a spare battery, it takes twice as much longer to charge them both. not fun. a separate battery charger will help greatly reducing charging time
