Defective Screen Or Graphics Card On New Macbook Pro Retina?
Jun 18, 2012
I just got my macbook pro retina 2.6 with 16 gigs of ram. It was working great for the first 40 minutes then on the left side of the screen two inches went black, then the screen went fuzzy then cleared up. I reinstalled the OS just to be on the safe side and sure enough it happened again. Called support and they told me DOA, however they can't do anything because apple support systems are down! Check out the photos of my screen. It will clear up if I don't use it for a few minutes which makes me think it is the graphics card. Hope this isn't a displaygate for apple all this money and I get a DOA - whatever happened to QA?
Info:
MacBook Pro (Retina, Mid 2012)
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Jul 2, 2012
After waiting 3-4 weeks I was so excited to finally receive my retina macbook pro today. To my dissapointment as soon as I turned it on this glaring white light/cloudy mark behind the screen stabbed me in the heart. So dissapointing to wait so long just to get a defective unit.
I called AppleCare and they said I could either ship it back for a refund, or I could take it into the apple store for a refund. Apple store is only 30 minutes away so instead of putting any trust in fedex I decided to just go return it in person.
So now I'm waiting up to five days for the money to be refunded so I can order again and wait ANOTHER 3-4 weeks to receive a unit because I upgraded the base model to 16GB of ram, and it may have the same exact problem when it arrives... who even know...
I saw on macrumors a few others have had this issue so I'm not alone, but I do hate that I was unlucky this time around. [URL]
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Jun 17, 2012
i want to upgrade my mac book pro purchased 4 months ago to a retina display... could i upgrade if i change my graphics card as well and how much will it cost altogether
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Jun 22, 2010
My two previous older macs have been perfect to me, but this new MBP I5 model is giving so many issues lately. Every once in a while, my computer's graphics (I am assuming) goes crazy, and I get this pixelated distortion that's right in the middle of my screen that's about 2"x5" on my 17" screen. This happened just earlier, while I was using Safari. However, even after closing all of the Safari windows down, the distortion will still be there, and will stay there regardless of what I have or don't have open. Logging in and out will fixes the problem, and everything goes back to normal for the mean time. Any one ever experience similar problems or know what I could do to see what's going or fix it?
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Oct 14, 2010
I have a friends macbook. It's circa 2004 according to her. The display look horrible. It looks equivalent to like 8bit windows YUCK. I'm not sure the problem, but it's hard to diagnose (I'm a noob anyway), when I can't see anything!!
Heres a pic
could someone point me in the right direction. I tried searching but it's hard to find anything because I don't know how one might describe this problem correctly.
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Mar 19, 2010
I installed USB Overdrive (a program), I clicked on restart and my iMac never got up. When I start it, the HDD and fans do work. But there is no boot sound, and when I change sound levels, I cannot hear it. I think, it never makes it to OSX. It does not load the OS. I dont think it is Graphics card (HD2600) failure.
When I try to reset PRAM, nothing happens. Usually I must hear it restart again with loud boot sound but it never happens. Also my keyboard does not seem to work, as the CAPSLOCK button does not light up, when pressed. I changed RAM to different moduls, still the same. I checked the iMac RAM on a different computer, it works. Maybe USB Overdrive killed the USB slots? As my USB keyboard does not seem to work
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Mar 21, 2012
Do not want a nuisance to escalate into a serious problem thru benign neglect. Random black screen -- Turn monitor off then on, and all comes back fine. No loss of power in machine, no fan quirks, no overheating. Is it the Monitor? or the graphics card?
Info:
PowerMac, Mac OS X (10.5.8), 6GB DDR2 SDRAM
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Jul 1, 2012
Why are text and graphics in pixelated in Numbers and iBooks applications, to name two, on the MacBook Pro Retina? All updates have been downloaded.
Info:
MacBook Pro with Retina display, Mac OS X (10.7.4)
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Apr 15, 2010
I've got a 2007 Macbook Pro. It's on its second graphics card (8600M GT), the first one failed on me a year ago. OS X 10.5.7, all firmware updates installed.
I think I have a new graphics card issue, but I can't prove it. In Front Row, after 10-20 minutes, often parts of the screen will start going black. Then it freezes. Sound works fine. It doesn't look like the same kind of wild distortion that I got when my GPU failed the first time, though, it just looks like things have been rendered incorrectly.
When Front Row finally quits, I've had black and white bars across my menu bar a couple of times. Once the computer then totally locked up and I had to reboot.
In Windows XP in boot camp, things are worse. I only use boot camp for games, since they use a lot of graphical power, it made sense that the problems happen there more often. After 15-20 minutes, the screen will start stuttering, then the keyboard/mouse will stop responding. The sound will hiccup a few times too. That lasts about 10 seconds, then everything returns to normal for a while (as little as 10 seconds, or as long as 5 minutes.)
The Apple Hardware Test (short and extended) shows no trouble. Techtool Pro shows no trouble. I ran the very thorough memtest86+, and it showed no memory trouble.
Can anybody give me any tips on definitively diagnosing this problem? Is there any kind of really intensive hardware test I can get (a live CD maybe)?
Second question, has anybody heard of Apple replacing a laptop that has had many faults with a brand new unit?
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Jul 4, 2012
I recently bought a base MBP-RD and can say that I am overall impressed with it, though I have found a couple issues already. One of them is related to the iSight camera which for some reason doesn't work. The camera appears in system profiler, but it shows as "camera not detected" when trying to launch application like iChat, Skype, FaceTime, etc. I already tried re-installing OSX Lion, and still not working.
I have also found some weird issue with graphics where it freezes a series of frames when going to Mission Control or App Expose.
I am returning this computer as there are other things I didn't like, but overall pretty impressive (no LED battery indicator, no Lock slot, no sleep light indicator...)
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Jun 29, 2012
I recently pre-ordered the 2.3GHz MacBook Pro with Retina display with 16GB of RAM and 256GB of SSD. I'm worried that the 256GB SSD is not going to be large enough so I am planning on purchasing an SDXC card (64GB) to help me with some more space.
Info:
MacBook Pro with Retina display, Mac OS X (10.7.4), 2.3GHz i7, 16GB 1600 RAM, 256GB SSD
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Sep 26, 2009
Basically, I wanted to just go on a simple game of Runescape with a friend of mine, and on High detail it was lagging... Now I'm sorry, but I have run High Detail on a freakin 4 year old dell with a 128mb internal gfx card and it hasn't lagged.
Is there a way I can check which graphics card is being used? Is there a way I can force it to use the 9600M GT?
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Mar 28, 2009
Is it possible to update the graphics card in an Intel Core 2 Duo 2.16GHz macbook? Unfortunately it has the old GMA 950 graphics card in it.
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Apr 21, 2009
I am not that good with computers. Ok, so my question is: how do I install a new graphics card into my macbook, without buying a new computer? I have the older white macbook. I was thinking of putting in the new NIVIDA GeForce 9400.
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Sep 16, 2009
Regardless of wether the computer is set for High Performance or Better energy Savings in System Prefs, its always seems to default to 9600M. It worked fine for about a month before the problem developed. The problem itself isn't that recent but it was over summer and didn't bother me a lot because I was at home a lot, but now that I am at College, having a computer that can hit 8 hours of battery life instead of ~2 would be really good.
I went to system Profiler to make sure that the OS could still detect the 9400 and it does. The problem developed under Leopard and continued into Snow Leopard. All software is up to date and all Firmware updates have been applied.
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Oct 4, 2009
I'm not exactly hardware savvy, so please bear with me.I've been looking into some cool video games for my MacBook (white, couple of years old, Leopard), and it appears I need a new video card/graphics/whatever. I think it's GeForce or something.I've heard in the past that the video card/graphics could not be upgraded in the Macs. Not sure if this is true or if it has changed.Is there any possible way on Earth that I could send the MacBook into a shop and get the video card/graphics updated? It doesn't have to be Apple; a genuine third party would do.
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Apr 15, 2010
Do you guys think that the next revision of the MBP (late 2010/early 2011) will keep using the GeForce GT 330M? Looking back on the MBP's history, it seems that they usually keep using the same graphics card for two revisions. I hope this doesn't hold true because I'm planning to upgrade later this year hehe :PI hope Apple starts implementing better GPUs on their laptops once Steam and other famous gaming platforms/games make it to OSX.
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Jun 5, 2010
Is there a way to switch on-the-fly graphic card settings between the 9400m and the 9600m without logging on and off?
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Feb 5, 2012
I have a MacBook Pro 15" 2.66 GHz Intel Core i7 (Mid-2010). I have auto graphics switching turned on in the Energy Saver prefs. But it never switches. It stays on the nVidia card all the time.
I have tried switching to Text Edit, Mail, BBEdit, and other non-graphics intensive apps. It stays on nVidia. It stays on nVidia even when I unplug and use battery power.
I can manually change it to Intel, and it works fine. When I change it back to auto switching, it stays on nVidia continuously.
Info:
MacBook Pro 15, Mac OS X (10.6.7), 2.66 GHz Intel Core i7 (Mid 2010)
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May 21, 2012
Can i upgrade my graphics card on my mac.
Info:MacBookPro
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May 26, 2012
i have a black macbook (the old one) and i want to upgrade the ram and graphics card (which i dont have)
cuz i want to install autocad and 3ds max on my laptop is it possible? and do i need to take it to apple store for them to upgrade it?
Info:
MacBook, Mac OS X (10.5.8)
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Jun 11, 2012
my mac has been perfect for years, but just today it started with this yellowish 'mask' on the text boxes and drop down menus and the safari page is almost entirely yellow what gives?? Are there known graphics card issues with the MacBook Pro? How can I get an update for the Graphics Card? I checked for updates and it says there are none.
Info:
MacBook Pro, Mac OS X (10.5.8)
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Jul 28, 2009
I have a first gen unibody mBP (2.53 GHz) with 9600 M GT graphics card.
My wife is buying a lenovo w500 laptop with ATI Mobility FireGL V5700 graphics card.
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Aug 1, 2009
What I have: MBP Penryn 2.4 Ghz, 2 GB, 200 HD, Matte. What I'm looking at: Unibody 15" MBP 2.53 Ghz, 4 GB, 250 HD, Glossy. Love the new trackpads on the MBP, not sure how I'll like the glossy screen. Would be doing some video work down the road (Canon HV40). Please tell me the difference between the performance of these graphics cards and lastly which one you would opt for.
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Mar 23, 2010
Under average useage (browsing the web, typing a letter, writing an email, editing photos in iPhoto, using Photoshop Elements etc.) what difference would the user see by switching to the 9600M GT card over the 9400M?
I ask cos, in the nine months I've owned this MBP, I had never bothered switching to my 9600. I've now done it and notice no difference whatsoever.
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Mar 21, 2012
Is it possible to change the graphics card in a 2007 MacBook pro? ( original one is faulty) .
Info:
MacBook Pro (17-inch 2.4 GHz), iOS 5.1
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Apr 2, 2012
i want to install a new graphics card on my 2011 macbook pro 13"
if not is there any way in which i can exchange my mac with a new one which has a better graphics card
Info:
MacBook Pro (13-inch Late 2011), Mac OS X (10.7.2)
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Apr 7, 2012
Is there any way to upgrade the graphics card in the 2009 MacBook Pro?
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May 13, 2012
I have a mid 2010 MacBook, and I recently upgraded my RAM to 8 GB. Given I have this awesome amount of RAM, I am curious if I can allocate some of this to my Nvidia 320M from 256 MB to 1 GB?
Info:
MacBook (13-inch Mid 2010)
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May 17, 2012
Is there a way to set the 320m nVidea as the sole graphics processor for the macbook pro 13, with Snow leopard, or does it have to switch between the intel processor and the graphics card?
Info:MacBookPro
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