MacBook Pro :: Keyboard Stopped Working And Can't Access Laptop As It Is Secured By Password
Sep 10, 2014
The keyboard of my macbook pro 2.4GHz intel dual core stopped working I must have turned it off by accident I saw that to make it work again I need to go to system preferences only problem is that my laptop is secured by a password that I cannot type due to the keyboard not working...
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May 13, 2009
I installed 10.5.7 yesterday. Immediately after the installation was complete, my Apple bluetooth keyboard stopped working. Went into Bluetooth system settings, and it said that there was no bluetooth hardware found... (it's built into the machine!!)...
Also, every time I start iTunes, it gives some weird error about Adobe Flash player. I'm not at home now so I don't have the exact wording of the error with me, sorry...
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Mar 19, 2012
I forgot the main password of my mac, which is why i cant use it at all.It gives me a hint but that part of the password is the only thing I remember the second half of it is what I've completely forgotten
Info:
MacBookPro
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Feb 28, 2008
Yesterday I had a Leopard software update which included new keyboard firmware. I did the update and the keyboard continued to function normally. This AM I booted my MacBook Pro and discovered the keyboard no longer responds to inputs. However, the MB does responds to an external USB keyboard.
Now I don't know if I have a sudden hardware problem or the MB keyboard is not working as a result of the firmware update. Has anyone else experienced a similar problem? Can I go back to the earlier revision of the keyboard firmware?
Hmmm - while writing this I just realized I have a bootable image of my system made a few week back on an external drive - I'll have to try it.
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May 30, 2012
Friends passwaord has stopped working
My friends password on her White MacBook is not being recognised and she swears blind shes typing it in correctly. Is there any way passed this or able to reset it with out wiping the machine and starting again?
Info:
AppleTV 2, Mac OS X (10.6.7)
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Jun 21, 2014
I have a new 2013 Macbook pro retina.
The keyboard back light has stopped working this morning.
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Feb 10, 2009
It seems that during my afternoon class, I shut down my macbook and then when I went to use it about 10 minutes later the keyboard nor the trackpad works. Now the keyboard/trackpad is not defective as it works via the OSX install cd and it works in Windows Vista (dual booted) When ever I start up OSX it just comes up and the mouse is in the upper left hand corner, and the keyboard doesn't work at all. I have tried a pram reset by pressing command + option + p + r and that did nothing. When I am in OSX the only way to get out is to hold down the power button till the macbook turns off. What else could be wrong is there anything I can do, the nearest Apple store is about 80 miles away so I am trying to avoid that at this point as it seems like a software issue.
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May 20, 2009
So recently my keyboard and trackpad stopped working after a restart, none of the keys or the trackpad worked, however, the power button works for some strange reason. I haven't installed any software previous the restart, it's strange why this is happening.
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Jun 11, 2010
Two or three days ago, the topmost line of my keyboard (contains esc, brightness, expose, dashboard, play/pause, mute, eject, etc.) suddenly stopped working. Strangely, some of the keys have switched functions: expose opens a search bar, keyboard dimmer refreshes the webpage, keyboard brighter selects the web address, play/pause is now shows Spaces, skip forward is expose, and sound increase is dashboard. I reset my keyboard, but nothing changed.
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Mar 15, 2012
This week, my macbook keyboard started becoming erratic, then became much worse. Basically, it started with the tab key not working, then the keys 'r' and 'a' and 'v' stopped. It felt like a virus, although I cannot seem to find many people with similar issues. Progressively, the keyboard has got much worse, to the point that it cannot now be used. Bizarrely, if I plug in a USB keyboard, as I am using now, then I am able to type without any issue.
I have searched forums and have done the basic stuff - reset my PRAM, reset the SMC (although I am not sure whether this was done properly, as resetting the SMC was a basic exercise, unlike PRAM reste where a noise indictaed it having been complete). I feel that the next step is to do a complete reinstall, but I don't want to do this if possible, as I don't know how it will affect the lion install etc.
Info:
MacBook, Mac OS X (10.5.6)
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Apr 21, 2012
Keyboard and Trackpad stopped working suddenly
Info:
MacBook Pro, Mac OS X (10.7)
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Oct 13, 2010
About a month ago my Macbook Pro keyboard and trackpad stopped working when the battery was in the laptop. However, when I take the battery out and keep it plugged into an wall outlet, there are no problems. A USB external mouse/keyboard work fine, but its not easy to bring them everywhere I need my laptop. This may not be relevant, but when the mouse and trackpad are not working, the screen still dims when I place my hands over the speakers. I have bought a new battery, hoping that was the problem, but it made no difference. I can't check to see if my software is updated, because my software update is also functioning incorrectly. It takes an average of 5 hours for the software update to search, and it always comes up with "no available updates."
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Mar 7, 2009
during SW to my mini-mac wireless key board the keyboard stop responding. now i have left without an ability to work with my wireless keyboard. is there any why to reset the keyboard to default setting so it will come to live again..
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Oct 27, 2009
My backlit keyboard just randomly stops working. I can restart the computer and sometimes it starts working, but sometimes it doesn't. Any idea what is affecting this?
Mid 2009 Macbook Pro
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Jan 1, 2010
Recently I was cleaning my Unibody MacBook with an alcohol based cleaning product.I was cleaning my Keyboard, upon after about 30 minutes later my shift key stopped working.It appears some of the cleaning product has gotten itself under the keyboard?About 2 hours after, the shift key started working again, but later my F1, 1, Q,A,Z and F11, F12 and Delete keys stopped working?After this I unplugged the machine and put it on the radiator� Too late? � Perhaps�.Today I powered it on again but still the same keys stopped working, though the shift key still works.I've connected an external keyboard to type this up. I bought this machine about November 2008 with only the basic warranty.
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May 9, 2008
suddenly, my MBP (2.6ghz, 15") illuminated keyboard has stopped working. out of the blue. same conditions in the room as when it's worked before - so it's not an ambient lighting problem. the functionality is all turned on, and pressing the dim/brighten keys on the keyboard, while producing visual feedback on the screen (like the volume indicator), produces no illumination on the keyboard. im plugged in, fully charged... can't figure it out!!!
to be honest, i never really use the keyboard illumination, but now that its actually not working, its really bothering
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Apr 20, 2012
I've had this Macbook pro given to me a year ago and have only recently started to use it. I've had to reset the login password as my friend could not remember the password she had put a year ago. Now I am being asked for the keychain password and it keeps saying wrong password. When I tried to go on to keychain access it wont even open!
Info:
MacBook Pro
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Jun 15, 2010
so i installed windows 7 on bootcamp, i noticed that the keyboard backlight keys to adjust the keyboard backlight arent working. then i switched over to the mac os, and it also stopped working there!
whenever i press the keys, the transparent box shows up but the bars do not move, it is currently off, and it also has that crossed out circle symbol.
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Aug 20, 2014
I have just added a new, larger internal hard drive and carbon copy cloned everything on my old HD to this new one. It seemed like everything was ok, but at some point ALL my key commands stopped working: com-q, com-i, all the keyboard shortcuts in my applications and in finder.
Info:
Mac Pro, Mac OS X (10.6.7)
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Mar 18, 2009
Today I was working with some work and put my laptop to sleep by shutting the lid. Less than half an hour later I opened it and the keyboard and trackpad were both unresponsive. I tried everything but nothing worked so I shutdown the computer by holding the power button down. I then restarted it and they still wouldn't work so I was unable to login. I have also tried an SMC reset but this was to no avail either.
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Apr 20, 2012
My keyboard has suddenly stopped working. at first the letter e was stcuk, now the i is gone... what can I do?
Info:
iMac, Mac OS X (10.6.8)
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May 23, 2012
My keyboard stopped working in Finder last week. I see a number of other discussions were going about this but either thier problem was not the same as mine or the solutions given were not available to me, such as rebooting from a disc.
Info:
iMac, Mac OS X (10.5.8)
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Sep 6, 2010
My daughter has a MacBook with OS X 10.4.11. Due to its age & configuration, the OS X can't be updated any further.
Her MacBook is networked through my iMac (OS X 10.6.4) and is setup to print via my printer.
The connection to the printer stopped working, I tried to troubleshoot it, but needed the admin password. She didn't know if she had one so I used the installation disk to change eliminate the need for one. But for some things I'm asked for the keychain password, she doesn't remember if she has one.
According to the keychain help, the keychain password should automatically be the same as the admin or login password. There isn't a login password anymore, and keychain isn't accepting a blank password,so I'm locked out of some functions requiring the keychain.
I created a new keychain, but when online, I get a lot of unverified certificate errors. I try to change them individually to accept them, but I'm asked for the keychain password. If I can access the old keychain, is there a way to copy all of its certificates to the new keychain?
I can't figure out how to change the keychain password for the old keychain as without it, I can't accept certificates even with the new keychain. I'm really stuck.
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May 16, 2012
It just stopped receiving, and now wont send either. It will not recognize the password when I put it in.
My ISP says its an issue with my mac mail program
Info:
imac, Mac OS X (10.5.7)
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May 14, 2012
Recently the ALT +2 and ALT +3 functions (to insert the euro and hashtag symbols, respectively) have stopped working on my keyboard. I have looked into various preferences and settings but have been unable to sort this out.I'm on an iMac running Lion 10.7.3 and a wired Euro keyboard with keypad.
Info:
iMac, Mac OS X (10.7.3), Time Capsule
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May 21, 2012
I have an Apple wireless keyboard and the F1 and F2 keys don't work. I am connecting to a early 2010 Mac mini and running OS X 10.7.4. Seemed like it quit working when I updated to 10.7.4. I've reset my SMC and PRAM twice. Is this a 10.7.4 bug? Any fixes?
Info:
Apple Wireless Keyboard, Mac OS X (10.7.4)
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Sep 12, 2014
I have a desktop and I'm using iTunes version 11.4. I don't know when the buttons stopped working exactly but I've tried everything except downgrading itunes. They've always worked before.
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Sep 26, 2006
im writin this message usin os x's keyboard viewer so its gonna be short.
i got an 20'' imac with apple bt wireless keyboard [i dont know if its relevant but i got xp installed w/bootcamp],it worked fine untill 2 days ago , it suddenly lost connection with the mac,i tried updatin / replacing batteries / and pairing it,it saying that the connection established with the keyboard but nothing works...
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Feb 3, 2010
On my MBP under Snow Leopard, the F-key keyboard shortcuts (e.g. Ctrl-F2 (select menu)) suddenly stopped working. This might have happened after a recent OS-update, I'm not sure. Anyone else have this problem, or a possible solution?
I've already pressed restore default under Preferences -> Keyboard -> Keyboard Shortcuts*, this made no difference.
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Feb 10, 2012
I tried an SMC reset and all. It was working, system locked had to reboot, and then a looking for bluetooth keyboard dialouge came up on restart. I got out of that, worked with mouse for a while, then realized my usb keyboard was not working. I reset SMC, tried different USB ports, Everything.
Info:
Mac Pro, Mac OS X (10.6.8)
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