MacBook :: Keyboard And Trackpad Stopped Working After Restart
May 20, 2009
So recently my keyboard and trackpad stopped working after a restart, none of the keys or the trackpad worked, however, the power button works for some strange reason. I haven't installed any software previous the restart, it's strange why this is happening.
I was just using my Macbook normally and it came up with an error like IP was in use or something with the red exclamation mark. The my internet stopped working so I just restarted it. Now my Macbook is literally not working? I can turn it on but when I get to the login screen, my mouse or keyboard are not working! So all I can do is hold the power button to turn off. It appears OSX is still running fine though because the screen dims after a while and the flashing | in the name input bar is still flashing.
It seems that during my afternoon class, I shut down my macbook and then when I went to use it about 10 minutes later the keyboard nor the trackpad works. Now the keyboard/trackpad is not defective as it works via the OSX install cd and it works in Windows Vista (dual booted) When ever I start up OSX it just comes up and the mouse is in the upper left hand corner, and the keyboard doesn't work at all. I have tried a pram reset by pressing command + option + p + r and that did nothing. When I am in OSX the only way to get out is to hold down the power button till the macbook turns off. What else could be wrong is there anything I can do, the nearest Apple store is about 80 miles away so I am trying to avoid that at this point as it seems like a software issue.
Today I was working with some work and put my laptop to sleep by shutting the lid. Less than half an hour later I opened it and the keyboard and trackpad were both unresponsive. I tried everything but nothing worked so I shutdown the computer by holding the power button down. I then restarted it and they still wouldn't work so I was unable to login. I have also tried an SMC reset but this was to no avail either.
I installed 10.5.7 yesterday. Immediately after the installation was complete, my Apple bluetooth keyboard stopped working. Went into Bluetooth system settings, and it said that there was no bluetooth hardware found... (it's built into the machine!!)...
Also, every time I start iTunes, it gives some weird error about Adobe Flash player. I'm not at home now so I don't have the exact wording of the error with me, sorry...
I have owned my MacBook Pro for about 3 years and just a couple of weeks ago the trackpad stopped working when I clicked on it. I can still use it by finger touch but I can no longer left or right click on it. I have been using a mouse for the past week so that I can right click.
The zooming function on the trackpad stopped working on my Mac Air OSX 10.9.3. I've already checked the trackpad preferences to make sure I didn't inadvertently alter something. It worked fine in the morning then when I woke my computer in the afternoon the zoom no longer worked. I use this function constantly so I hope something is not broken.
So my friend was using his MacBook and went to do something else. He came back and the screen was black, he hit space and nothing, tried the trackpad and nothing. He restarted by holding the Power button, and it go to the log-in screen, but he can't type anything, or use the trackpad. He has tired restarting several times and no luck. He also tried an external Keyboard/Mouse and that didn't work.
He did plug in a Flash drive and the light turned on, so the USB ports are at least getting power, but nothing is working.
I bought an oldish MacBook 13' Unibody (late 2008) and when I got it one of the first things I did was to install Mac OSX Lion.
Everything was working fine, until I applied an update that made the trackpad stop working (it only accepts clicks, no touch is recognized).
This is the "Trackpad Firmware Update" from the automatic updates.
When starting this firmware update it appears a window with a status message, cancel and Update buttons. After clicking the update button, it starts installing, appears to complete, status changes to "Finishing...", and Update button comes back active at some point.
After that I have tried (unsuccessfully):downloading and installing the update directly from Apple Support [URL] thing, but using the 'root' accountleaving the computer on overnight to see if actually "finished" the processReset PRAM PVRAM - [URL] - [URL] palm pressing over 30 seconds on the trackpad (read this on another thread...?)
Info: MacBook, Mac OS X (10.7.4), MacBook 13 Unibody (late 2008)
Yesterday i was chatting on Adium !! then the keyboard stopped "working" or typing anything the CAPS lock not responding ! tried to use the trackpad but it's not responding too ... i use my MBA every day .. So ... i found out the problem is not with the hardware it's in the software and the only way to solve this is by reinstalling the Osx or something like that ... but how the hell am suppose to run the Osx dvd without clicking the (Alt) or the (c) cuz the keyboard is not working .... ooh ya y usb is still working am typing this from my usb keyboard (yes i tried using it with the installation) but it's not working .
I have a macbook air which trackpad and keyboard doesn't work.
I have searched the forums and tried the most. Here is a list SMC-ResetPRAM-resetCompletely Clean install of 10.9.3 (ongoing)Repaired permissionsChecked if trackpad settings were wrongClose-Open lid to see if that did the trick I have maybe forgotten something, but as you can see I have tried a lot.It all began after the computer being on for over 1 day.When in the login area the OS tells me that no keyboard was found after like 2-3 minutes. Other external devices works just fine. The funny thing is however, the keyboard works when starting up. It's possible to do commands, and if I hold option down to select a start disk the keyboard works here (I can use the arrows to select a startdisc), and when the computer is asleep I can wake it up by pressing the trackpad. So..
Yesterday I had a Leopard software update which included new keyboard firmware. I did the update and the keyboard continued to function normally. This AM I booted my MacBook Pro and discovered the keyboard no longer responds to inputs. However, the MB does responds to an external USB keyboard.
Now I don't know if I have a sudden hardware problem or the MB keyboard is not working as a result of the firmware update. Has anyone else experienced a similar problem? Can I go back to the earlier revision of the keyboard firmware?
Hmmm - while writing this I just realized I have a bootable image of my system made a few week back on an external drive - I'll have to try it.
Basically I was using my Mac and it froze so I closed the lid. When I opened it again the fan was much louder than normal. It was still frozen and wouldn't respond so I switched it off from the power button. Then I turned it back on, but it wouldn't boot past the grey screen and the fan was still loud. I read some threads here and it said to boot it in safe mode using Shift, I did that and now I'm at the log in screen. However now the keyboard and trackpad aren't responding and the fan is still loud. If I get an external usb mouse and keyboard, any advice on what to do from there?
I have a 2 Gen MBA and today suddenly the keyboard, trackpad and even the USB port stopped working, I tried connect an external mouse but it didn't work, even other USB devices are not working !! I tried the display port it is fine, but I am not sure about the audio port. I tried the SMC reset but it did me no good.
I had bought the MBA from Apple UK but currently I am in INDIA for my winter break from UNI. I don't have my OSX discs at the moment they are back in UK, I tried calling the Applecare but they are closed being a Sunday, and I don't want the local Apple Authorised Service center to touch my air as I don't trust them (The appointment of these repair centers in INDIA is not upto the highest standards !)
The keyboard and the trackpad are working in the Apple hardware test, I was able to move around the cursor and even use the keyboard to select the various options, so I believe the hardware is fine.
So any suggestions what can I do in the meantime, I will call Apple Care in UK tomorrow. I am not back in the UK till the 26th January.
For some reason i purchased this three weeks ago. Everything was working fine. However today i guess i closed the lid and then when i opened it, the computer didn't wake up. So i just held the power button and restarted. It booted into Leopard fine but now the trackpad and keyboard don't work....
The trackpad and keyboard seem to be fine when i hold the option key too choose what volume to boot from. It seems for some reason the keyboard and trackpad lose its function once it boots into leopard.
I looked up forums and tried numerous things like VRAM wipes, SMC reset, tried external keyboard and mouse and they only work up until it actually boots into the leopard OS. Tried going through a hub and same problem.
I bought my Mackbook 8 months ago and I've been very careful with it, I don't use it much and It has never fallen but despite it all when I turned it on a few days ago the keyboard was completely unfunctional and today, when I was hoping it wasn't something permanent I found out that the trackpad isn't working either.
Two or three days ago, the topmost line of my keyboard (contains esc, brightness, expose, dashboard, play/pause, mute, eject, etc.) suddenly stopped working. Strangely, some of the keys have switched functions: expose opens a search bar, keyboard dimmer refreshes the webpage, keyboard brighter selects the web address, play/pause is now shows Spaces, skip forward is expose, and sound increase is dashboard. I reset my keyboard, but nothing changed.
This week, my macbook keyboard started becoming erratic, then became much worse. Basically, it started with the tab key not working, then the keys 'r' and 'a' and 'v' stopped. It felt like a virus, although I cannot seem to find many people with similar issues. Progressively, the keyboard has got much worse, to the point that it cannot now be used. Bizarrely, if I plug in a USB keyboard, as I am using now, then I am able to type without any issue.
I have searched forums and have done the basic stuff - reset my PRAM, reset the SMC (although I am not sure whether this was done properly, as resetting the SMC was a basic exercise, unlike PRAM reste where a noise indictaed it having been complete). I feel that the next step is to do a complete reinstall, but I don't want to do this if possible, as I don't know how it will affect the lion install etc.
I disassembled my MacBook to repair a jammed optical drive. I have two problems: the first is while testing that the optical drive now worked (I tested it will it was still partially disassembled, and it did work) I noticed the track pad and keyboard were not functioning. Obviously the power button works, and the machine booted fine, but the trackpad and the keyboard don't work at all. I had to plug a mouse in to move the pointer. I should note that yes, the trackpad cable was indeed firmly plugged in.
However, at one point when trying to reassemble the top case, the trackpad cable detached from the plastic piece that plugs it into the logic board. I removed the plastic piece, slid it back into place over the wires of the cable and then plugged it back in. So I'm wondering if this means I need a new trackpad cable? My second problem is that upon full reassembly, the machine will not turn on. The power button doesn't work when the top case is firmly back in place and the rest of the machine reassembled. I have no idea what might be causing this.
About a month ago my Macbook Pro keyboard and trackpad stopped working when the battery was in the laptop. However, when I take the battery out and keep it plugged into an wall outlet, there are no problems. A USB external mouse/keyboard work fine, but its not easy to bring them everywhere I need my laptop. This may not be relevant, but when the mouse and trackpad are not working, the screen still dims when I place my hands over the speakers. I have bought a new battery, hoping that was the problem, but it made no difference. I can't check to see if my software is updated, because my software update is also functioning incorrectly. It takes an average of 5 hours for the software update to search, and it always comes up with "no available updates."
I'm a newbie to this forum and haven't been able to find a solution to my specific problem(s) after searching the archives. I disassembled my 1st generation MacBook to repair a jammed optical drive. Well, now I have two new problems:
The first is while testing my repaired optical drive (I tested it while the laptop was still partially disassembled, and the optical drive does now work) I noticed the track pad and keyboard were not functioning. Obviously the power button works, and the machine booted fine, but the trackpad and the entire keyboard don't work at all. I had to plug a mouse in to move the pointer. I should note that yes, the trackpad cable was indeed firmly plugged in. *However, at one point while trying to reassemble the top case, the trackpad cable detached from the plastic piece that plugs it into the logic board. I removed the plastic piece, slid it back into place over the wires of the trackpad cable and then plugged it back in to the logic board. So I'm wondering if this means I now need a new trackpad cable?
The second problem is that upon full reassembly, the machine will not turn on. The power button simply doesn't work when the top case is firmly back in place and the rest of the machine (screws, l-bracket, battery, etc.) is completely reassembled. I have no idea what might be causing this.
during SW to my mini-mac wireless key board the keyboard stop responding. now i have left without an ability to work with my wireless keyboard. is there any why to reset the keyboard to default setting so it will come to live again..
The trackpad on my iBook G4 1.44ghz stopped working this morning! At first it went stuttery. I temporarily solved this by plugging in a mouse- without using the mouse itself, this seemed to make the trackpad responsive again.
After letting the iBook go to sleep, the trackpad doesn't work at all; nothing I do seems to make it respond. I've tried resetting the PRAM and NVRAM, but this hasn't done anything.
Is there anything else I can do, short of buying a new trackpad?
Recently I was cleaning my Unibody MacBook with an alcohol based cleaning product.I was cleaning my Keyboard, upon after about 30 minutes later my shift key stopped working.It appears some of the cleaning product has gotten itself under the keyboard?About 2 hours after, the shift key started working again, but later my F1, 1, Q,A,Z and F11, F12 and Delete keys stopped working?After this I unplugged the machine and put it on the radiator� Too late? � Perhaps�.Today I powered it on again but still the same keys stopped working, though the shift key still works.I've connected an external keyboard to type this up. I bought this machine about November 2008 with only the basic warranty.
The keyboard and trackpad on my macbook cut out about six months ago and since then I've been using an external keyboard & mouse. I've only just got round to taking my computer in to be looked at at the genius bar, and what I've heard back is that the connections between the logic board and keyboard top section are damaged, and I've got a quote for <$400 for both to be replaced, which is apparently the only solution. The bulk of the cost is the new logic board, and seeing as it's only a connection rather than the processor itself that is damaged, I'm wondering whether it would be possible to have the logic board component repaired or replaced rather than replacing the entire thing.
Having been able to use most of the multi-touch gestures yesterday, this morning only the single-finger tap, 2-finger tap and 3-finger double-tap are having any effect. Swiping left, right, up or down with 4 fingers has no effect (although 3-finger drag in Google maps is working, together with 2-finger scroll).
Info: Mac mini (Early 2009), Mac OS X (10.7.3), 2GHz 8GB