ITunes For Mac :: Keyboard Media Buttons Stopped Working?
Sep 12, 2014
I have a desktop and I'm using iTunes version 11.4. I don't know when the buttons stopped working exactly but I've tried everything except downgrading itunes. They've always worked before.
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May 13, 2009
I installed 10.5.7 yesterday. Immediately after the installation was complete, my Apple bluetooth keyboard stopped working. Went into Bluetooth system settings, and it said that there was no bluetooth hardware found... (it's built into the machine!!)...
Also, every time I start iTunes, it gives some weird error about Adobe Flash player. I'm not at home now so I don't have the exact wording of the error with me, sorry...
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Jun 20, 2014
my work MacBook Pro and my own MacBook Air - The media keys have stopped working. Dumping the prefs and restarting haven't worked. The media keys work fine with Spotify though. My software versions are below:iTunes 11.2.2 (3)OSX 10.9.3
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Apr 12, 2008
The F buttons on my Macbook have stopped working (e.g the volume change/brightness/track skip... etc). I cant find anything in the system preferences about it..
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Sep 2, 2014
I have a macbook pro 13" and i recently got some kind of software update from apple and I didn't think twice of it but I just noticed the fwd, play, rwd buttons have stopped working and I went to my preferences > keyboard > keyboard short cut to look for f8 and it said "move focus to status menu" what should i do to fix this? should i bring it in to apple?
Info:
MacBook Pro, OS X Mountain Lion (10.8.5)
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Jan 20, 2008
I spilled some red bull on my brand new macbook, it wasn't much, I let it dry and I cleaned the outside. Everything works fine, the keyboard works too, every single key works. But some of them are sticky! And it is very uncomfortable to write on! Obviously with these keyboard designs I can't take the keyboard off and clean under it, and I don't want to take it to the Apple store because it's not really damaged and they won't cover spills. Is there a way to clean under the keys to clean out the stickyness?
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Nov 24, 2009
Relevant hardware: new Mac Pro, aluminum wired full keyboard, external speakers (Line Out). Every now and then, the volume up & down keys (F11 & F12) stop working. (Usually seems to happen upon waking from sleep, but not certain of pattern yet.) The volume keys still make the translucent volume graphic pop up, and they still make that pop-up's slider move up and down, and they make that feedback/confirmation "blip" sound grow louder or softer. But, this has no effect on the actual volume (except if I move it all the way down to Mute; that works).
I can only change volume with the mouse -- in the menu bar or in System Preferences. The keyboard volume buttons have no effect on those sliders, when this problem arises. All the other F-keys continue to work properly, so it's not a general keyboard or F-key issue. Only volume up/down. If I restart the computer, the problem is fixed. And I just noticed that if I go into System Preferences and change the Output to "Built-In" and then back to "Line Out," that fixed the problem too. At least, for now.
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Jul 25, 2009
I spilled coffee patron (which is a syrup-like coffee flavored tequila) on some keys on my macbook 13" last night. I immediately flipped it upside down and wiped it dry. I then wet a cloth to try to save it from stickiness. It was fine but today the space bar, the "b", "command", "option", & "control" keys are very sticky. Also my caps lock, tab and the squiggly dash (that's use to abbreviate the word approximately above the tab key) are not sticky but don't work at all! My caps lock wont even light up! I would like to remove the keys to wipe under it before taking it to apple care. (which will most likely turn me down.)
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Jan 2, 2011
I have an Apple Wireless Keyboards and have noticed a problem with it. So the wireless keyboard has the EXACT same layout as my MacBook keyboard, so I would assume it should function the same. You know how along the top there are lots of function buttons? Well none of those work like they should. Clicking any of the buttons from esc (very left) to the play/pause button doesn't do anything. From there, the forward button (>>) does what F3 should, the volume off button does something I'm not quite sure what it is the volume down button pushes everything off to the side of the screen (not sure what it's called ) and volume up opens my dashboard. So is this something completely wrong with my keyboard, or is it something weird that they all do that I don't know of?
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Jun 4, 2014
I have a late 2008 model macbook pro and the resent update to 10.9.3 has made my screen dim, keyboard backlight dim, and volume special functions to stop working?
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Feb 28, 2008
Yesterday I had a Leopard software update which included new keyboard firmware. I did the update and the keyboard continued to function normally. This AM I booted my MacBook Pro and discovered the keyboard no longer responds to inputs. However, the MB does responds to an external USB keyboard.
Now I don't know if I have a sudden hardware problem or the MB keyboard is not working as a result of the firmware update. Has anyone else experienced a similar problem? Can I go back to the earlier revision of the keyboard firmware?
Hmmm - while writing this I just realized I have a bootable image of my system made a few week back on an external drive - I'll have to try it.
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Mar 7, 2009
during SW to my mini-mac wireless key board the keyboard stop responding. now i have left without an ability to work with my wireless keyboard. is there any why to reset the keyboard to default setting so it will come to live again..
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Sep 13, 2009
Does anyone know or have the same problem where pressing the F7, F8, F9 keys (which are previous, stop/pause, and forward) doesn't work in iTunes unless iTunes is the "active" window? I know that in OS X that if i pressed those buttons, it would do it even if I was in another application, but in the Windows 7 version it won't do it if another application is "active." Also, the same applies to the Apple Remote.
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Aug 20, 2014
I have just added a new, larger internal hard drive and carbon copy cloned everything on my old HD to this new one. It seemed like everything was ok, but at some point ALL my key commands stopped working: com-q, com-i, all the keyboard shortcuts in my applications and in finder.
Info:
Mac Pro, Mac OS X (10.6.7)
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Aug 31, 2014
The play/pause and skip/rewind buttons on my keyboard are not working with the latest version of iTunes (11.3.1). I've read about fixes related to the Google Chrome extension, but I don't have that extension. I noticed that the buttons work with Spotify but not with iTunes. When I test the buttons on iTunes, I make sure that Spotify is completely closed. The play/pause function is especially important to me, as I use it to transcribe interviews quickly.
Info:
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5), Purchased in 2013
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Mar 18, 2009
Today I was working with some work and put my laptop to sleep by shutting the lid. Less than half an hour later I opened it and the keyboard and trackpad were both unresponsive. I tried everything but nothing worked so I shutdown the computer by holding the power button down. I then restarted it and they still wouldn't work so I was unable to login. I have also tried an SMC reset but this was to no avail either.
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Apr 20, 2012
My keyboard has suddenly stopped working. at first the letter e was stcuk, now the i is gone... what can I do?
Info:
iMac, Mac OS X (10.6.8)
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May 23, 2012
My keyboard stopped working in Finder last week. I see a number of other discussions were going about this but either thier problem was not the same as mine or the solutions given were not available to me, such as rebooting from a disc.
Info:
iMac, Mac OS X (10.5.8)
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Jun 21, 2014
I have a new 2013 Macbook pro retina.
The keyboard back light has stopped working this morning.
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Feb 10, 2009
It seems that during my afternoon class, I shut down my macbook and then when I went to use it about 10 minutes later the keyboard nor the trackpad works. Now the keyboard/trackpad is not defective as it works via the OSX install cd and it works in Windows Vista (dual booted) When ever I start up OSX it just comes up and the mouse is in the upper left hand corner, and the keyboard doesn't work at all. I have tried a pram reset by pressing command + option + p + r and that did nothing. When I am in OSX the only way to get out is to hold down the power button till the macbook turns off. What else could be wrong is there anything I can do, the nearest Apple store is about 80 miles away so I am trying to avoid that at this point as it seems like a software issue.
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May 20, 2009
So recently my keyboard and trackpad stopped working after a restart, none of the keys or the trackpad worked, however, the power button works for some strange reason. I haven't installed any software previous the restart, it's strange why this is happening.
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Jun 11, 2010
Two or three days ago, the topmost line of my keyboard (contains esc, brightness, expose, dashboard, play/pause, mute, eject, etc.) suddenly stopped working. Strangely, some of the keys have switched functions: expose opens a search bar, keyboard dimmer refreshes the webpage, keyboard brighter selects the web address, play/pause is now shows Spaces, skip forward is expose, and sound increase is dashboard. I reset my keyboard, but nothing changed.
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Mar 15, 2012
This week, my macbook keyboard started becoming erratic, then became much worse. Basically, it started with the tab key not working, then the keys 'r' and 'a' and 'v' stopped. It felt like a virus, although I cannot seem to find many people with similar issues. Progressively, the keyboard has got much worse, to the point that it cannot now be used. Bizarrely, if I plug in a USB keyboard, as I am using now, then I am able to type without any issue.
I have searched forums and have done the basic stuff - reset my PRAM, reset the SMC (although I am not sure whether this was done properly, as resetting the SMC was a basic exercise, unlike PRAM reste where a noise indictaed it having been complete). I feel that the next step is to do a complete reinstall, but I don't want to do this if possible, as I don't know how it will affect the lion install etc.
Info:
MacBook, Mac OS X (10.5.6)
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Apr 21, 2012
Keyboard and Trackpad stopped working suddenly
Info:
MacBook Pro, Mac OS X (10.7)
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May 14, 2012
Recently the ALT +2 and ALT +3 functions (to insert the euro and hashtag symbols, respectively) have stopped working on my keyboard. I have looked into various preferences and settings but have been unable to sort this out.I'm on an iMac running Lion 10.7.3 and a wired Euro keyboard with keypad.
Info:
iMac, Mac OS X (10.7.3), Time Capsule
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May 21, 2012
I have an Apple wireless keyboard and the F1 and F2 keys don't work. I am connecting to a early 2010 Mac mini and running OS X 10.7.4. Seemed like it quit working when I updated to 10.7.4. I've reset my SMC and PRAM twice. Is this a 10.7.4 bug? Any fixes?
Info:
Apple Wireless Keyboard, Mac OS X (10.7.4)
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Sep 26, 2006
im writin this message usin os x's keyboard viewer so its gonna be short.
i got an 20'' imac with apple bt wireless keyboard [i dont know if its relevant but i got xp installed w/bootcamp],it worked fine untill 2 days ago , it suddenly lost connection with the mac,i tried updatin / replacing batteries / and pairing it,it saying that the connection established with the keyboard but nothing works...
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Oct 27, 2009
My backlit keyboard just randomly stops working. I can restart the computer and sometimes it starts working, but sometimes it doesn't. Any idea what is affecting this?
Mid 2009 Macbook Pro
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Jan 1, 2010
Recently I was cleaning my Unibody MacBook with an alcohol based cleaning product.I was cleaning my Keyboard, upon after about 30 minutes later my shift key stopped working.It appears some of the cleaning product has gotten itself under the keyboard?About 2 hours after, the shift key started working again, but later my F1, 1, Q,A,Z and F11, F12 and Delete keys stopped working?After this I unplugged the machine and put it on the radiator� Too late? � Perhaps�.Today I powered it on again but still the same keys stopped working, though the shift key still works.I've connected an external keyboard to type this up. I bought this machine about November 2008 with only the basic warranty.
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Feb 3, 2010
On my MBP under Snow Leopard, the F-key keyboard shortcuts (e.g. Ctrl-F2 (select menu)) suddenly stopped working. This might have happened after a recent OS-update, I'm not sure. Anyone else have this problem, or a possible solution?
I've already pressed restore default under Preferences -> Keyboard -> Keyboard Shortcuts*, this made no difference.
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