OS X :: Keyboard And Trackpad Stopped Working - Fixing It?
Mar 18, 2009
Today I was working with some work and put my laptop to sleep by shutting the lid. Less than half an hour later I opened it and the keyboard and trackpad were both unresponsive. I tried everything but nothing worked so I shutdown the computer by holding the power button down. I then restarted it and they still wouldn't work so I was unable to login. I have also tried an SMC reset but this was to no avail either.
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Feb 10, 2009
It seems that during my afternoon class, I shut down my macbook and then when I went to use it about 10 minutes later the keyboard nor the trackpad works. Now the keyboard/trackpad is not defective as it works via the OSX install cd and it works in Windows Vista (dual booted) When ever I start up OSX it just comes up and the mouse is in the upper left hand corner, and the keyboard doesn't work at all. I have tried a pram reset by pressing command + option + p + r and that did nothing. When I am in OSX the only way to get out is to hold down the power button till the macbook turns off. What else could be wrong is there anything I can do, the nearest Apple store is about 80 miles away so I am trying to avoid that at this point as it seems like a software issue.
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May 20, 2009
So recently my keyboard and trackpad stopped working after a restart, none of the keys or the trackpad worked, however, the power button works for some strange reason. I haven't installed any software previous the restart, it's strange why this is happening.
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Apr 21, 2012
Keyboard and Trackpad stopped working suddenly
Info:
MacBook Pro, Mac OS X (10.7)
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May 13, 2009
I installed 10.5.7 yesterday. Immediately after the installation was complete, my Apple bluetooth keyboard stopped working. Went into Bluetooth system settings, and it said that there was no bluetooth hardware found... (it's built into the machine!!)...
Also, every time I start iTunes, it gives some weird error about Adobe Flash player. I'm not at home now so I don't have the exact wording of the error with me, sorry...
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Feb 28, 2008
Yesterday I had a Leopard software update which included new keyboard firmware. I did the update and the keyboard continued to function normally. This AM I booted my MacBook Pro and discovered the keyboard no longer responds to inputs. However, the MB does responds to an external USB keyboard.
Now I don't know if I have a sudden hardware problem or the MB keyboard is not working as a result of the firmware update. Has anyone else experienced a similar problem? Can I go back to the earlier revision of the keyboard firmware?
Hmmm - while writing this I just realized I have a bootable image of my system made a few week back on an external drive - I'll have to try it.
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Nov 13, 2009
So my friend was using his MacBook and went to do something else. He came back and the screen was black, he hit space and nothing, tried the trackpad and nothing. He restarted by holding the Power button, and it go to the log-in screen, but he can't type anything, or use the trackpad. He has tired restarting several times and no luck. He also tried an external Keyboard/Mouse and that didn't work.
He did plug in a Flash drive and the light turned on, so the USB ports are at least getting power, but nothing is working.
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Dec 10, 2010
I just got my macbook about 2 days ago I turned it off once and updated the software on it and when I turned it back on the trackpad stopped working. The pointer works when I use a USB mouse.
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Apr 6, 2012
I have owned my MacBook Pro for about 3 years and just a couple of weeks ago the trackpad stopped working when I clicked on it. I can still use it by finger touch but I can no longer left or right click on it. I have been using a mouse for the past week so that I can right click.
Info:
MacBook Pro, Mac OS X (10.5.8)
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Jun 28, 2014
The zooming function on the trackpad stopped working on my Mac Air OSX 10.9.3. I've already checked the trackpad preferences to make sure I didn't inadvertently alter something. It worked fine in the morning then when I woke my computer in the afternoon the zoom no longer worked. I use this function constantly so I hope something is not broken.
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Mar 7, 2009
during SW to my mini-mac wireless key board the keyboard stop responding. now i have left without an ability to work with my wireless keyboard. is there any why to reset the keyboard to default setting so it will come to live again..
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Aug 28, 2010
The trackpad on my iBook G4 1.44ghz stopped working this morning! At first it went stuttery. I temporarily solved this by plugging in a mouse- without using the mouse itself, this seemed to make the trackpad responsive again.
After letting the iBook go to sleep, the trackpad doesn't work at all; nothing I do seems to make it respond. I've tried resetting the PRAM and NVRAM, but this hasn't done anything.
Is there anything else I can do, short of buying a new trackpad?
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Mar 15, 2012
Having been able to use most of the multi-touch gestures yesterday, this morning only the single-finger tap, 2-finger tap and 3-finger double-tap are having any effect. Swiping left, right, up or down with 4 fingers has no effect (although 3-finger drag in Google maps is working, together with 2-finger scroll).
Info:
Mac mini (Early 2009), Mac OS X (10.7.3), 2GHz 8GB
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Jun 21, 2012
I bought an oldish MacBook 13' Unibody (late 2008) and when I got it one of the first things I did was to install Mac OSX Lion.
Everything was working fine, until I applied an update that made the trackpad stop working (it only accepts clicks, no touch is recognized).
This is the "Trackpad Firmware Update" from the automatic updates.
When starting this firmware update it appears a window with a status message, cancel and Update buttons. After clicking the update button, it starts installing, appears to complete, status changes to "Finishing...", and Update button comes back active at some point.
After that I have tried (unsuccessfully):downloading and installing the update directly from Apple Support [URL] thing, but using the 'root' accountleaving the computer on overnight to see if actually "finished" the processReset PRAM PVRAM - [URL] - [URL] palm pressing over 30 seconds on the trackpad (read this on another thread...?)
Info:
MacBook, Mac OS X (10.7.4), MacBook 13 Unibody (late 2008)
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Aug 20, 2014
I have just added a new, larger internal hard drive and carbon copy cloned everything on my old HD to this new one. It seemed like everything was ok, but at some point ALL my key commands stopped working: com-q, com-i, all the keyboard shortcuts in my applications and in finder.
Info:
Mac Pro, Mac OS X (10.6.7)
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May 14, 2009
I have some strange problem after updating my MacBookPro4,1 to 10.5.7. After a while (can be a few hours) the trackpad and keyboard stop working. When I then put the MBP to sleep and wake it up, both work again but only for about maybe 5-10 minutes. This can be reproduced (put to sleep, works for 5min, put to sleep, works for 5min, etc.) When I reboot it works again for some hours.
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Sep 6, 2009
It happens randomly. After awhile the keyboard and trackpad stop working entirely. I have to use my might mouse to reset my MBP then it they work fine again.
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Jan 4, 2010
Yesterday i was chatting on Adium !! then the keyboard stopped "working" or typing anything the CAPS lock not responding ! tried to use the trackpad but it's not responding too ... i use my MBA every day .. So ... i found out the problem is not with the hardware it's in the software and the only way to solve this is by reinstalling the Osx or something like that ... but how the hell am suppose to run the Osx dvd without clicking the (Alt) or the (c) cuz the keyboard is not working .... ooh ya y usb is still working am typing this from my usb keyboard (yes i tried using it with the installation) but it's not working .
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Jan 10, 2010
Ok, after having no problems with my MB pro, I am suddenly having all kinds of problems. Today, my trackpad suddenly stopped working. Finger movements don't work, neither does clicks. Now my keyboard is not fully working. It is kind of 'hit and miss.' I had the MB charged and it was not plugged in. It seems to work if I type very slowly. The only other thing I noticed was that it was really lagging today. The busy pinwheel would come up when there wasn't hardly anything even open.
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Jun 26, 2014
I have a macbook air which trackpad and keyboard doesn't work.
I have searched the forums and tried the most. Here is a list SMC-ResetPRAM-resetCompletely Clean install of 10.9.3 (ongoing)Repaired permissionsChecked if trackpad settings were wrongClose-Open lid to see if that did the trick I have maybe forgotten something, but as you can see I have tried a lot.It all began after the computer being on for over 1 day.When in the login area the OS tells me that no keyboard was found after like 2-3 minutes. Other external devices works just fine. The funny thing is however, the keyboard works when starting up. It's possible to do commands, and if I hold option down to select a start disk the keyboard works here (I can use the arrows to select a startdisc), and when the computer is asleep I can wake it up by pressing the trackpad. So..
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Apr 20, 2012
My keyboard has suddenly stopped working. at first the letter e was stcuk, now the i is gone... what can I do?
Info:
iMac, Mac OS X (10.6.8)
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May 23, 2012
My keyboard stopped working in Finder last week. I see a number of other discussions were going about this but either thier problem was not the same as mine or the solutions given were not available to me, such as rebooting from a disc.
Info:
iMac, Mac OS X (10.5.8)
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Jun 21, 2014
I have a new 2013 Macbook pro retina.
The keyboard back light has stopped working this morning.
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Jan 9, 2010
So it is a macbook pro 4.1 model running leopard 10.5.8. The keyboard and trackpad don't always want to work. I have been using a bluetooth mouse with no problems though. The DVD drive doesn't want to accept a disk, when you put a disk in it keeps trying to read but stops and then wont eject.
It seems that if the computer is on for more then a hour the keyboard and mouse stop working. Sometimes after restarting the keyboard and mouse work again, but sometimes it doesnt. I was wondering if reformatting would help. If so can I reformat by using the DVD drive off a IMac sharing the drive to format the Macbook Pro?
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Dec 25, 2010
My macbook pro's (late 2008) keyboard and trackpad stopped working about a month ago. I've been trying to get it working again, but to no avail. It initially stopped working when I updated my software. It got stuck on the startup screen after restarting from the install, so I had to hard shut down and restart. When I turned it back on my keyboard and trackpad didn't work.
I restarted again and it worked. Since then it's been going in and out and now it's finally stopped working all together. Since I'm pretty sure it's a software issue I wanted to reformat my computer. Problem is that I can't hold down the option key to boot it from my install disk! And I had to type all this from my usb mouse, and type each key on the keyboard viewer.
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Jan 4, 2011
Basically I was using my Mac and it froze so I closed the lid. When I opened it again the fan was much louder than normal. It was still frozen and wouldn't respond so I switched it off from the power button. Then I turned it back on, but it wouldn't boot past the grey screen and the fan was still loud. I read some threads here and it said to boot it in safe mode using Shift, I did that and now I'm at the log in screen. However now the keyboard and trackpad aren't responding and the fan is still loud. If I get an external usb mouse and keyboard, any advice on what to do from there?
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Oct 27, 2008
I've probably had Bootcamp running for almost a six months and last week I got on my Windows like normal. But to my dismay my trackpad, mouse, and keyboard were not responding. It just seems completely random since I didn't change anything or do anything different. Anyone have any solutions besides reinstalling?
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Dec 21, 2008
I have a 2 Gen MBA and today suddenly the keyboard, trackpad and even the USB port stopped working, I tried connect an external mouse but it didn't work, even other USB devices are not working !! I tried the display port it is fine, but I am not sure about the audio port. I tried the SMC reset but it did me no good.
I had bought the MBA from Apple UK but currently I am in INDIA for my winter break from UNI. I don't have my OSX discs at the moment they are back in UK, I tried calling the Applecare but they are closed being a Sunday, and I don't want the local Apple Authorised Service center to touch my air as I don't trust them (The appointment of these repair centers in INDIA is not upto the highest standards !)
The keyboard and the trackpad are working in the Apple hardware test, I was able to move around the cursor and even use the keyboard to select the various options, so I believe the hardware is fine.
So any suggestions what can I do in the meantime, I will call Apple Care in UK tomorrow. I am not back in the UK till the 26th January.
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Jan 10, 2009
I was just using my Macbook normally and it came up with an error like IP was in use or something with the red exclamation mark. The my internet stopped working so I just restarted it. Now my Macbook is literally not working? I can turn it on but when I get to the login screen, my mouse or keyboard are not working! So all I can do is hold the power button to turn off. It appears OSX is still running fine though because the screen dims after a while and the flashing | in the name input bar is still flashing.
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Mar 25, 2009
For some reason i purchased this three weeks ago. Everything was working fine. However today i guess i closed the lid and then when i opened it, the computer didn't wake up. So i just held the power button and restarted. It booted into Leopard fine but now the trackpad and keyboard don't work....
The trackpad and keyboard seem to be fine when i hold the option key too choose what volume to boot from. It seems for some reason the keyboard and trackpad lose its function once it boots into leopard.
I looked up forums and tried numerous things like VRAM wipes, SMC reset, tried external keyboard and mouse and they only work up until it actually boots into the leopard OS. Tried going through a hub and same problem.
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