MacBook Pro :: Wipe Hard Drive - Computer Freezes After Warning - Stuck On Blue Screen After Reboot
Dec 14, 2010
I was using my Mac (Macbook Pro 15" screen) and tried opening a file in GarageBand, at which point a warning message came up saying something about a midi file and something not being allowed, and then froze, resulting in me having to switch the computer off from the power button and restarting (Sadly I didnt realise that this would be the start of a whole host of problems and didnt make a note of the warning message). After rebooting I got the 'stuck on the blue screen with the Apple logo and infinitly spinning wheel' problem that i've seen in a few posts. having tried numerous suggestions posted with no change I ended up taking it to the genius section of an Apple store. When i got it back they said that it may have been a corrupted file, and that they re-installed and reset the starting programs (Something along those lines, I cant quite remember). I can now get onto the computer and use it, though some new problems have arisen.......
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Apr 18, 2012
I emptied my cache on Safari and my computer stayed frozen for a few minutes. I decided to re-boot, but every time I do so, it goes from the gray Apple screen to a blue screen and stops right there. I don't get the spinning wheel, but rather the black arrow that I can move about the blue screen, but nothing else.
Here's what I've tried with no success.
1. Re-booting via Safe Mode (Command-Shift). Instead of freezing on the blue screen, it asks for my password and after a few seconds it stops on the Snow Leopard Pink/Black Stars background. Same result, only the background is different
2. Resetting PRAM - No luck
3. Re-booting with the Snow Leopard DVD and using Disk Utility. I follow the necessary steps online. No luck
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Jun 3, 2010
One minute my computer was fine, the next it froze. I did a hard reboot and now it won't boot past the blue screen, but I can move my mouse. Any idea what to do?
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Mar 31, 2009
I have had problems with 2 different Macbooks this last 2 weeks. 1 Macbook 2,4Ghz latest release and 1 Macbook pro that I cant remember specs on (the aluminum one without any black around display) etc. They say that they did some updates and restarted computer. When the mac starts up it comes all the way to login screen but when I click the user to login with there is only a blue screen with mouse arrow displayed.
I have tried a couple of things:
Hold shift on boot
Hold apple+p+r on boot
Boot on install disk and repaired diskpermissions
Other (brand new) RAM in both slots
Diskwarrior
Put disk in another macbook (exact same version)
Nothing of the above helped so I installed a new disk in the macbook install fresh OS and used the guide to clone everything from the original disk in a firewire case. When I did this it worked for a while but after a couple of restarts it was back at the bluescreen again. So to fix this I finally did a new OS install and copied files by hand. desktop, documents, movies and that kind of stuff. Not any library files, preferences and stuff. So now it works but since I got another with the same problem today. Anyone heard of bad firmware or updates released last couple of weeks or have any other ideas? No external devices attached.
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Mar 17, 2012
I have a new imac. I was stuffing the web, tried to upload a picture, the website locked up, so I hard booted my iMac. Then when it came back on, and I get is the start up sound, and a gray screen, nothing else. Its been 5mins now!
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Feb 12, 2009
Basically I'm trying to install windows xp on my macbook and bootcamp is telling me i need to defragment my hard drive. So i have a few questions. 1. First i don't know the best way to back up all my stuff without having to copy all of it back (I'm hoping to just reload the bare essentials so i can start fresh) - will time machine work well or should i manually grab all my essential files and drag em over to my external hd? Will my stuff be defragmented when i load it all back onto my mac? 2. If i just copy my itunes folder to the external HD, will it save my tags, artwork and library? For Iphoto too, if I just copy the folder will it remember my library? 3. Which system/library folders are essential, what besides my documents, pictures, music, movies and games 4. Is there anyway to copy over applications like Logic 8 and Microsoft Word and not have to reinstall them, and is it worth it?
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Mar 26, 2008
I know there are already several threads with questions on how to wipe an ibook hard drive but this one is slightly different. I can't seem to boot my computer from the install disc that came with it. I turn off the computer, hold down c and get a folder with a question mark in it. However when the computer starts I can see the disc folders. I open up disc utility and can wipe the drive but is this really wiping it? I thought I had to boot up from the CD? I ask as I am selling my machine and don't want to think I have wiped something when I have not. I have also been through the same process (from the disc just running in the drive) to install OSX Tiger. But again how do I know if it has cleared all my old settings? Do I have faulty discs if I cannot re-boot from them. All I want to do is a clean and install.
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Feb 17, 2009
Was listening to a CD and closed the iBook G4 with the CD in it. 10mins later remembered I had left it in. When I opened the iBook for around 2hrs there was a loud fan sound coming from the bottom of the computer. The iBook wouldnt turn on or do anything for around 8hrs and now all I get is a blue screen with the CD still stuck in it.
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Dec 15, 2008
When using the Disk Utility free space wipe to wipe sensitive data (using the 7 times option), I thought that would be sufficient.
I was wondering though, does the free space wipe option also wipe the slack files on the hard drive? Is this even an issue for a Mac? (I know on Windows the slack file needs to be wiped for a completely secure erase, right?)
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Aug 28, 2014
My MacBook air won't reboot...just has blue screen with apple and circle. Someone said control R which I did then it offered me options. try the other options as I have all of my work on this computer and am afraid of loosing it.
Info:
MacBook Air, OS X Mavericks (10.9.4)
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Dec 17, 2009
I am having problem with starting up my new MBP, would really appreciate if you could help me out.
Hardware:
1. Current rev of MBP 15' 2.53 Ghz
2. HITACHI Travelstar HD20500 IDK/7K 500GB 7200 RPM
What happened is that I had this Hitachi drive in my PC laptop running Windows 7. Last night I got my MBP and decided to put that Hitachi drive in macbook, then format it and install OS X. Once i put the hard drive in and tried to start MBP i kept getting Windows Recovery Screen because MBP was trying to boot from hard drive directly. Since this is my first ever Mac I didn't know what key to press to be able to choose from DVD. On one of the attempts I actually hit "Proceed Windows normally" and it gave me blue fatal screen saying it was not possible...........
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Feb 12, 2008
Well I finally got the drivers off of the MBA install DVD (URL). Just dumped them on to a USB stick. I installed XP Pro again using bootcamp assistant without a hitch. Rebooted into XP, put the USB stick in and ran the setup.exe off of it. XP blue screened when installing Broadcam drivers it appears.
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Jul 5, 2012
I was on the computer when it froze on me then the lines popped up and the computer asked me to restart. When I did that, it just freezes on the start up screen now with the lines across it and will do nothing else.
Info:
MacBook Pro (15-inch Early 2008)
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Sep 7, 2010
I bought a new internal hard drive for my late 2009 MBP and have completely cloned my existing hard drive to the new one. When I use the new hard drive through an enclosure I am able to boot from this hard drive perfectly, but when I install it into my MBP it won't read properly or something. It loads to my home screen with my dock, but when I try to click something, it just freezes up and I have to restart to the same thing every time. Anyone have any ideas on how this can be fixed?
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May 4, 2012
Using my Mac earlier today I lost all sound output, and attempted to reboot it to try and fix the problem. Now instead of booting it's stuck on the white loading screen. I've tried turning it off and on again from here, but I still get the same result.
Info:
MacBook
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Oct 3, 2009
I'm using Macbook Pro Unibody (late 2008). 2.4GHz, 2GB Ram. Mac OS X. So I'm in the library right now and tried to start my computer, and it is just stuck on the blue screen. It worked fine like an hour ago, I don't know what happened. So I hear the chime, and the white screen with apple logo. And then, blue screen and I see that little circle thing going around and around on and off, but nothing. I do hear the fan and hardware. I tried to do PRAM reset, but it doesn't work? I tried to look for other posts with similar symptoms, but couldn't find anything.
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Sep 12, 2014
i was was using my computer when the screen went brown and striped. I **** down and restarted and the screen is now stuck on blue. I don't have the original software disc and my disc drive is broken. What can I do?
Info:
PowerBook g4, Mac OS X (10.5.6)
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Sep 21, 2010
i have the 13 in unibody macbook pro. 10.6 snow leopardd
all of a suddden my computer froze and i turned it off with the button. when i tried to restart it would load but would stay stuck in the blue screen. i tried out the disk snow leopard disk and when i press "c" a multi languege pop up tells me i have to "hold power button untill shut down and resart in" blah blah blah
i did a hardware test and it said everything was fine..
i dont care about this on my hard drive i just wanna get it running again
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Dec 8, 2010
I have a Macbook Pro, have had it for about a couple of years now. Monday of this week, the computer was acting a little sluggish, so I decided to shut down the computer, let it cool down for a couple of hours, then turn it back on later. Well, once I decided to do that, I noticed after the grey screen & Apple logo screen appeared, the screen showed about 2 different versions of blue & stayed on the blue screen. After 3-5 minutes I knew something was wrong, so I just tried restarting, nothing worked. So I google up similar problems, none have a conclusive ending. I didn't recently install any new hardware, all I did recently was sync new photos from a trip to NYC. I've tried a PRAM Reset, SMC Reset. Boot from Snow Leopard CD, ran Disk Utility, repair disk permissions and repaired the disk, tried a reinstall of Snow Leopard, Install failed.
I checked the log, it says:
file://localhost/System/Installation/Packages/MediaFiles.pkg
Failed to load (or something along the lines of that).
So, I went and got the Leopard disk that came with the computer and tried an archive and install, 15 mins later Install failed once again, yet it used about 4 GB in the process, so I went from 82 GB to 78 GB of space available. So I put in the SL disk once again and tried to see if I still had the files on my HD still there by goign all of the way to the section where it asks you to accept the license agreement and if you want to save it. I clicked save to search my files, and they're still there, but I can't access them. I'm currently stuck at Purdue in the middle of Indiana and the nearest Apple Store is over an hour away. I really need to get my files off of that MBPro. If I can't even login, how can I go about doing so if I have a iMac with over 800GB of space & an ethernet cable?
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Jan 19, 2010
I bought a Guardian MAXimus hard drive and it seemed to be working fine for the past few weeks. Now all of sudden when starting my Imac 27 I7 the grey screen takes a long time then it get stuck on the blue screen and stays like that. Some times after being on the blue screen it will goto the main page but it takes 3-5 min if it does. When it gets stuck, if I unplug the firewire from the back of the computer from the hard drive it boots up. Any thoughts, their tech support wants me to send the unit back with out doing any testing at home to see what the problem is, seems like a pain in the butt.
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May 31, 2012
Original MacBook Pro is stuck on blue screen. Restarted, then went to gray background with the apple logo....now on to a plain blus screen......isn't moving off of that.
Info:
MacBook Pro, Mac OS X (10.6.8), Original MacBook Pro w/ core duo
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Mar 9, 2012
I'm trying to sell my macbook pro and I need to wipe the hard drive.
Info:MacBookPro
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Mar 23, 2012
I have a white Macbook. 160GB hard drive. late 2009.I am running OS X Lion 10.7.3 I was looking at my storage statistics and it shows that i have 50gb of "other." How do I get rid or minimize this "other" data? it is taking up a 32% of my hard drive...Or, is there a way to completely erase all files and data, but still keep my OS installed?
Info:MacBook (13-inch Mid 2009), Mac OS X (10.7.3)
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May 20, 2012
I need to dispose of my old MacBook - what's the best way to remove all of the information on it before I put it on Kijiji? Don't want my photos/browsing history/cookies passed on to anyone..
Info:
MacBook (13-inch Mid 2007)
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Nov 24, 2010
I've restarted my computer to factory settings, but for wahtever reason, it has been stuck on the blue screen (similar to what you see when you turn on a mac) and refuses to go beyond that. Does anybody know why this mite be happening??? did i do something to mess it up??? (earlier i restarted it when it first hit the blue screen because i thought it froze or something). Is there something i can do to fix this problem?
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Oct 31, 2010
I have a 17" iMac G4 that I was rung Tiger with, then I installed Leopard 10.5. I use this as a second computer. All is fine except that my Epson scanner does not work with 10.5. I've tried the latest drivers. I'd like to reinstall Tiger. I used the 10.5 disc to reformat the drive and start from square one. When I boot from my original Tiger disc it starts opening it's windows, but when I get to the point where I can choose Install or use Disk Utility to reformat from the Tiger disc, all windows freeze and I need to hard reboot from the power switch. Am I correct to assume that 10.5 won't let 10.4 to reinstall. Is this correct?
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Jul 25, 2009
I'm selling my old white Macbook so I can purchase the new Unibody one. I wasn't sure how exactly to "wipe" my old hard drive on Mac. Do I have to install the OS all over again? Did my Macbook come with the disc so I could do this? If not, is there a way to wipe everything without formatting the hard drive?
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May 4, 2012
I'm replacing this hard drive but all I get is a blue screen when I insert the original CD.
Info:iMac, Mac OS X (10.4.8)
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May 29, 2012
I have just got an old 2004 G5 and thrown a brand new hard drive in it. When i tried to install leopard (which I'm told would be the best operating system to use) it comes up with a blank blue screen!
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Nov 30, 2010
I tried fsck -f fsck -y multiple times, booting in safe mode, zaping the pram and all that stuff, nothing as worked. I don't really care about how to fix it but I care more about, Is there any possible way I can get files off of the macbook even though it wont boot. Like is there a way for another computer (windows or mac) to pick it up so I can transfer files? What accessories will I need?
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