MacBook Pro :: How To Exchange Products
Sep 23, 2009
I bought a macbook pro about 3-4 months ago. I posted before with problems, though it's getting much worse. Initially the "return" key stuck pretty badly. I brought it into the genius bar and they claimed they didn't feel it (it's very very obvious, they clearly just didn't want to deal with it).
Anyways, a month after that the computer began rattling. Ever once in a while it would make a prolonged and negative sound. When I pick it up nowdays it sometimes makes a suspicious sound as though something is moving freely inside.
And finally, another month later and two hours ago, the battery failed. It now only runs when plugged into the adapter, and its status is "service battery" in the little icon thing.
At this point I really feel the computer should be traded out; too much is going wrong for a mere fix (and the genius bar has been very stubborn with me in terms of admitting problems). So, symptoms in mind, do you think I should be able to trade in my mac, and how would I go about doing this?
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May 26, 2010
We have MAC server that act as mail server"Pronto",and we want to migrate all the users email to windows exchange server.
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Mar 23, 2010
are they released at relavively the same time (well quarter ) ?I'm in the uk, i was just wondering if we are far behind the US release dates
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Jan 10, 2011
I was just wondering how Apple announces new products. I'm waiting for some sort of announcement for the new MacBook Pro. If there's a conference soon then maybe that's when they will announce it? Or do they just do it on their website or something?
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Apr 8, 2012
Will Lion work with Office Products?
Info:
MacBookPro, Mac OS X (10.6.8)
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Jun 9, 2012
Will new Macbook Air support Adobe products such as Flash Player?
Info:
MacBook Air
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Dec 6, 2014
I am unable to access a website on my macbook (which I used to be able to access) that I am able to access using my iPad and IPhone. I have cleared my history, caches, and everything else I can find. I upgraded to OS X Yosemite 10.10.1 and Safari 8 thinking this would possible solve the problem, but I am having the same issue.
Info:
MacBook Pro, OS X Yosemite (10.10.1)
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Dec 9, 2014
Our aol account was hacked overseas. The Apple ID and passwords no longer work. We can not access any Apple products. ID icloud, iTunes, etc. how do we override the old Apple id and change/or ID and passwords?
Info:
OS X Yosemite (10.10.1), All Apple products
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Feb 1, 2012
We have a client who purchased a new Macbook Pro, and while unpacking it I cannot find any restore media included in the box. Is this a new policy from Apple?
Info:
MacBook Pro (15-inch 2.53 GHz), Mac OS X (10.7.2)
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Dec 21, 2009
Has anyone else experience a problem with apple products, where it seems just over the year warrenty, your ipod, or mac starts to play up?
I bought a Macbook in September 2007, I was always extremely careful with it, only used it for home use (barely ever took it out to uni or friends), and used the disc drive only when putting cds onto itunes, or watching installing software. Yet, by December-January of 2008, the Disc drive was making funny noises, and stopped working. Again, I never overused it, nor did I underuse it, I was always careful with my macbook, and yet the drive just went. I can't afford to replace the drive, nor can I afford to purchase a new computer, so I've continued using it.
My ipod 120g, which I got for Christmas last year, has recently started to play up. It frequently freezes, sometimes doesn't show up on the computer, etc. Now for both of these products, the warrenty expired either days or a couple of months after these problems occured, so I have no help from apple.
My question is, has anyone else experienced this phenomenom? To me it seems almost as if Apple only design their products to last a year, expecting people to upgrade and thus fork out more money. Let me make this clear that I love using Mac OS x, it's pure quality, fast and efficient, but the hardware just doesn't match it's quality. I really wanted to continue to be a mac owner in the future, and yet, I refuse to fork out yearly for an upgrade.
I know there is the option of a 3 year warrenty with apple, but it costs an absolute bundle, $400 if I were to buy the $2000 (aussie dollars) macbook pro, so I won't be doing that. Also, I don't think it's ethical to expect your customers to fork out approx. 20% of the cost price for a guarentee that your machine won't break down for 2 extra years.
To me, Apple is, Apple has become, the Microsoft of the 21st Century.
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Jul 10, 2010
My wife does a lot of online browsing/shopping on a number of different sites, and is having a odd issue. The first time it happened, I thought it was a fluke, but it just happened again today. The specific sites that the problem occurred on were forever21 and piperlime. What happens is that you can no longer click on individual products to see the product details page--it just takes you to a blank white screen. Also, the site (or Safari) doesn't let you add any products to your cart--you can click on "Add to cart", but it never actually puts the item in your cart; the cart remains empty. If I quit Safari (not just close the window), and reopen Safari and reload the site, all is well. I'm thinking this may be a Java or Flash issue - Running 10.6.4, Safari 5.0 and the latest version of Flash (10.1.53.64).
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Jun 13, 2012
When.i.download.the.game.it.works.fine.but.as.soon.as.i.try.to.install.it.it.doe s.nothing.it.acts.like.its.about.to.do.something.but.then.nothing..I.talked.to.t he
people.who.i.bought.the.game.from.and.im.pretty.sure.its.not.the.game.but.the.co mputer.its.self.please.tell.me.what.i.need.to.do!
Info:
iMac, Mac OS X (10.4.11)
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Jun 17, 2009
I'm getting this error every time I try to log into any Microsoft Office application. "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." And below is what I get when I click on "More Information". Any ideas on how to fix this? Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-06-17 15:57:52 -0500
Application Name: Microsoft Word............
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Jul 15, 2009
First off, I am sure to be VERY computer challenged compared to most of you. I apologize for that in advance. Here is the problem. We have been a PC based family for years and years. We just started to go Mac. My son got an iMac and my wife an iTouch. We have a wireless internet network in the house. The wireless is set up w/ Lynksis (I don't know if that makes a difference for my question.) I have connected to this network with more than one computer and more than one laptop. I have never had a problem. My son's iMac (airport) picks up the network and seems to be connected but can't do any more. It cannot connect to the internet. My wife's iTouch is the same. Our PC based computer and laptop will connect though. My son's iMac DOES, however, occasionally connect to the internet using the neighbors VERY weak signal. My wife's iTouch will connect on other networks (i.e. Panera Bread's) so I kno that works as well.
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Mar 29, 2012
Is the Mac Pro desktop compatible with Hewlett Packard and Epson products, i.e., HP Scanner G4010 and Epson Photo 1400?
Info:
Mac Pro, Considering switching to Apple
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May 7, 2012
I've let my keyboard keys get grimy. They are disgusting. I don't think it's possible to follow Apple's recommendation (use a lint-free cloth lightly moistened with water) and get them clean.
Info:iMac (27-inch Late 2009), Mac OS X (10.6.8)
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May 12, 2012
How do I clean Imac system? is runing slow....
Info:
iMac, Mac OS X (10.4.7)
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Dec 3, 2014
Constant crashes of Word, PPT and Excel after Yosemite install.
Info:
MacBook Pro (13-inch Late 2011), OS X Yosemite (10.10.1)
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Sep 10, 2006
My powerbook casing is getting a bit dirty. What tips and products do you guys suggest for cleaning it.
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Mar 30, 2012
Was able to receive email with Att server with incoming set at 995,Did they change the ports?
Info:
iMac, use to work, but stopped
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Feb 13, 2012
My husband has the system set up so the kids accounts are secured by NetNanny. We noticed tonight that the kids can't use Word, Excel or Powerpoint from their accounts.
You can only see it in my account. You can't see it in my husband's Administrator account. How do we change this? We'd like all users to be able to use the Office products.
Info:
iMac, Mac OS X (10.6)
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Jun 20, 2012
how to organize Microsoft Office products (Word, PPT, Excel) into a single fan on right side of dock? Or do the 3 Office products have to take up 3 spots on the dock?
Info:
iMac, Mac OS X (10.7.2)
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Apr 18, 2009
I'm wanting to purchase two of the new 24" iMacs for my Graphic/Web design business. I've been looking at the 24" 2.66 model with the NVIDIA GeForce 9400M integrated graphics chipset. I have been reading reviews that say this model of iMac is fine for gaming but not for a graphics workstation. Our main software is the Adobe Design suite, is anyone on this forum using this model of iMac as a graphics workstation, and do you find any lack in performance with adobe products.
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Mar 15, 2012
I'd like to know where I can find the list of my register product on the apple website. Is there a clean page with all my products?
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Jun 16, 2012
I bought a 11' MacBook Air in August 2011. I've been very satisfied with the quality and it's been working very well. Just feel like having a bigger monitor.Would it be possible to exchange it with a desktop?
Info:
MacBook Air, Mac OS X (10.5.6)
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Aug 6, 2010
I am ditching my iMac for a more portable MacBook Pro 15". I'm looking at the i7 model. Currently until Sunday in Alabama their is no sales tax on most electronics and "back to school" products. My question is I don't have an Apple Store near me just a Best Buy. They have the 15" i7 model in stock but I don't know if it's the high resolution display model. My two questions are, is the high res display worth it? Also, do you think they would have that in stock or is a BTO item only?
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Nov 4, 2006
After 3 days of contact with Apple support they have determined that even though they sold units with defective logic boards and the serial number of our unit falls in the range of units with the problem, Apple is not going to honor the replacement or prorate repair since the program expired in August...I thought only software houses used customers to beta test their products
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May 7, 2012
I've got an iPhone 4 and a MacBook Pro which I use for work. The help desk at work was able to set up my iPhone to receive both email and calendar appointments. On my MacBook I'm also able to get email, but for some reason I can't get the calendar function to work, using iCal. I work as a freelancer, so have a number of different calendars and not being able to sync this one makes things difficult. The help desk had a quick look at it, but said that as I'm freelance they're not required to spend any time on it (and they've got lots on their plate anyway),For me the oddity is that my iPhone has no problems, but the MacBook does (and gives me hope that there might be some small setting that I've overlooked that would fix this). So, here's what i've got. The bits in bold are the fields and the details that follow are the settings I've entered> For obvious reasons, I've removed any information that might be sensitive (e.g. usernames, password, company name).
[code]...
I'm running the latest version of Lion and iCal. Is there anything obvious that I'm doing wrong.
Info:
MacBook
Pro, Mac OS X (10.7)
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Feb 21, 2008
I just notice on the left side of my MBA, there is an approximately 1" light leak in a dark room. You can see in the pic what it looks like... Now, I'm not an exchanger, or returner, but to me, this seems out of sorts...
What do you all think?
Also, will they exchange for this issue?
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Jun 26, 2009
I bought myself a "my passport for mac 320gb". Its because I want to exchange files. But it doesn't work on pc's! I read in some websites that it really doesn't work on PCs. So, I can just exchange files between mac computers but not windows computers?
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