First I would like to say hello to everyone and soon I will (finally) enter the Mac world. I've been a 50-50 type of guy (Apple/Microsoft) and I had the majority of the multimedia Apple products without actual Macs though. I was tempted to buy a MacBook before but I always wanted something sleek, sexy yet with a good sauce of performance since I am not a heavy usage type of guy and for gaming I will be getting a 360 Slim later on. Finally that day has come and I will be buying the ultimate 11". Question is, is it worth the extended Apple Care plan? I searched for answers on the official Apple site, googled up for a couple of days but I didn't find exactly what I wanted. Does it cover (for example) accidental damage? Or what are the real advantages of having an extended Apple Care plan? Since it will be my first Mac I will want to take extra care with it.
Bought my IMac a year ago, got the applecare plan and am good until 2014; however, it would be great if I could renew my applecare plan after the initial plan. or just before, the plan expires. The applecare staff is great to deal with, but it's a nice feeling to know that I can access them after the first 3 yrs. of ownership. I bought my IMac with the knowledge that I wouldn't need to upgrade my hardware as often as I did with a PC, and although I understand I can still recieve assistance on a case by case basis, it would be easier, and more cost effective, to have the option of extending my plan if I choose to. Just a thought. and am hoping that Apple will listen and offer something for its customers like this. Am an owner of the IMac, and IPad2, Ipod touch and will be buying an IPhone 5 when they are released.
I have purchased a Macbook Pro back in August of 09. I didn't intend to move back to Europe, but it happened. I have been sorta reluctant to buy Apple Care back. However in the lights of what recently happened in my daily life, I may use Apple Care for my uMBP. I would like to know if this is possible to buy Apple Care Protection plan for a machine purchased in the States. I know the terms applied are global, but I have my reserves as to buying AC outside of the country/region where the purchase as occured.
My apple care ran out over a month ago and they still covered a video card problem in my Mbp. Anyone else get repairs done after coverage expired? I was having an aweful time trying to figure out why I couldn't get a good calibration when running external monitors. The card seemed to be working, but I guess whenbutvwas put under stress it failed. My mbp is at apple getting a new logic board, can't imagine what that costs. Plus my 30" cinema is getting a new hinge that would not tighten properly. Apple care is definitely worth it.
I just called Apple about an iPod issue. When he told me that my iPod's Apple Care expired, I gave him my Mac Pro SN, and he helped with the iPod issue as a courtesy. So while on the topic, I thought to request an extension of coverage for my Mac Pro system (about $5k worth of hardware).
He told me that Apple Care cannot be extended. "So you just have to buy new stuff, huh?" I asked. He quietly replied, "Yes."
I cannot imagine having to buy $5k plus new hardware just to keep my equipment covered. Wow. Did I misunderstand him? Does anyone need some editing work done.
This question will probably make me look like a total noob. But I can't find info on the Apple website. I've purchased Apple Care from a third party seller. Now I got the code emailed, without instructions. How do I activate this protection plan?
I got Apple Care at the same time as I bought my 2010 Macbook Pro (at an Apple Store). First of all, I did not get an Apple Care box - just a receipt with the agreement number and other Apple Care particulars. Is this normal?
Second, I read somewhere that you need to register Apple Care?? The Apple Store sales rep did not say anything about registration. So do I still need to register - or is it only for people who buy Apple Care separately from the hardware? And if I do have to register, how do I go about it?
I just got the 2.13ghz 128gbSSD off of ebay (fnjjor a great deal!). Just arrived today and everything looks great - works great etc. I wanted to see the age of my mba and when I entered the SN into the apple support site - it says that apple needs proof of purchase that whole deal. Well I don't have a legitimate proof of purchase from an authorized site (need to ask the seller), but the MBA is 11 months old according to coconut battery.
1. Should I even get applecare? Hinges can be replaced out of warranty, and I have an SSD that is failsafe. Any other issue would probably be my own fault. 2. I should be ok purchasing apple care through the customer support number yes? I think I did that for a powerbook and was able to buy apple care for it (a 12" G4 no less!)
I have the last Aluminum 15" MBP model to come out right before the unibodies. I bought it the day the uni's came out to save some dough. Got the Applecare and all has been good until recently.Recently I have noticed some "stage lights" showing on my screen. It looks like a string of lights coming from the bottom of my screen and fading away the further up the screen they progress.
I live in a rural area and Apple Care will not allow mail in service. They suggested I drive 1500 kms to the Apple Store. Is there any way to actually use Apple Care in rural Canada? Or did I just waste $275.
A friend of mine has a black MacBook and it stopped working. When I switch it on there is just a grey screen with the Apple "doing" but then nothing happens. I tried some key combination to reset the NVRAM but it didn't help. The MB was purchased around 2 years ago with the Apple Care extension of + 2 years so it still should be covered by Apple Care. My questions concerns the Apple Care since I don't know how it works: - my friend says that he just bought the Apple Care extension when he ordered the MB and that"s all. Does it need to be somehow "activated" so that the MB is covered ? He has the Apple Care box but he never opened it. - Does he need the MB order bill to make Apple Care work ? - The MB was purchased in France but he's now in Germany. Can we just bring it to a Apple store here?
I was just looking at the apple care prices for my macbook (2.0ghz aluminum) and it is $183. I am looking in the educational store, not sure if that has a discount or not. The macbook pro apple care is $239. So all the people that get the 13" mbp that came out this week now have to shell out an additional $56 just because it says "pro" on the label?
Out of curiosity, any reason not to purchase the Apple Care? I know that many people purchase this as an add-on because they want security with their device. I have always been a PC person and have built my super computer and of course, know enough to correct, repair my computer. I'm not saying that I won't know how to repair my MacBook but it seems like Apple Care does a lot more which justifies the cost and purchase. The question is, what is that "extra" benefit or is the hype still just from people who don't know anything about computing and or other reasons. Help me if I'm missing anything here.
I am going to buy my first mac when they release the arrandale MBPs. I will get the 13", I was wondering about applecare, lets say I cracked my screen on the corner and I can see everything else fine, but not the corner, how would they fix it? Send me a new one, or change the screen? I guess, what I am trying to ask is, if I break it, but it is still usable; will they replace it or fix the broken part?
I have a 15" quad i7 Macbook Pro purchased in November of 2011 with Apple Care. One thing I noticed about my MBP was that it had a noticably brighter display and backlight than my roommates older Core 2 Duo 15" MBP. In March of 2012, I had the displayed replaced by Apple Care because of a blotch that appeared on the screen over time.
Since then, I noticed that certain YouTube videos I used to enjoy seemed dimmer, darker, and a bit more contrasted than they used to, and the display doesn't seem as bright as it used. Before the replacement, I could only tolerate a brightness setting of 70%, now I use 100% in the dark with no problem. Also earlier today, my friend brought over his polycarbonate unibody Macbook; when he turned it on, with a room lamp on, it was noticably brighter than mine, his 80% was my 100%.
I also read that a Macbook isn't supposed to have a brighter display than the MBP. I've read unofficial reports that the older Core 2 Duo's had slightly less powerful displays, and that Apple uses many different brands that are compatible with the MPB. Is it possible the Apple Store replaced my display with a more inferior but compatible type? Or could I just have another defective display? I'm planning on returning to the Apple Store to have this work done, it's just that I want a stronger case than "it seems a little darker than before".
i have a macbook pro 15" 2011, i would like to change the internal drive with an SSD (OWC Mercury Extreme Pro 6G), but i have the Apple Care plan active. Does the drive replacement void the Apple Care? or the Apple Warranty in general ?
So, I screwed up a couple months ago and stuck my MBP in my backpack's padded laptop compartment within a SECOND case, only to pull it out at my destination and immediately notice this:
The way out of line upper case was like that before, but the bent optical slot was new. I guess I had too much in my bag, even though it was all clothing and, again, the laptop was inside TWO cases. Anyways, for about a month I got by getting discs in and out only when I really needed to, with various techniques to get the gap open just enough to let it slip out. More recently I opened the computer up to see what I could do. I removed the optical drive, but absolutely could not find a way to bend the aluminum back into shape. I thought it would be easy enough with some care, but there's a piece of steel, probably to support that very part of the case, glued to the case there - and it won't budge.
The situation right now is that I have a disc in the drive that I can't get out (it's gone past the point of tricking it into just barely making it), which would be okay except for a few points: (1) I can't use optical media any more, and while I don't usually do a lot of that, I do need to once or twice a month minimum. (2) The computer has to spin up the optical drive every few minutes while moving around the operating system, which takes a few annoying and unnecessary seconds. (3) I'll never be able to sell this machine in a year or so for what it's worth without this damage.
I've done about all the communication I can with Apple, including trying the sjobs@apple(..) route, which has worked in the past for other issues. I am covered by Apple Care, I'm about 6 months into the two years, the laptop is about 18 months old. I was told at the Genius Bar twice that it would not be covered, but I forgot both times to get an approximate cost, but I'm thinking expensive.
So I'm looking for a few tips...How much is the repair cost typically for a bottom case? Where is the best place to find either a new bottom case (i.e. not used), or a used one that is in good cosmetic condition (i.e. not scratched and dented)?
If I do choose to do the repair myself (likely the plan if Apple is going to charge over $400), it seems like a very extensive and somewhat risky job. I know there are iFixIt guides to get me through it, but I have had big problems in the past with messing up screws (guess I just need a better set of small screwdrivers). I also can't seem to get a decent Torx T6/4 that can handle some of the more serious case screws - I've twisted the head right off one and malformed another pretty badly. Is doing the repair myself realistic? How would you rate the risk, and any suggestions for a kit that will let me do the job as best as possible?
I'm running one on my mid-2009 15" MacBook Pro with 4Gb RAM. It appears to be taking forever as it tests memory. It's been on Pass Number 2 for around 30 minutes now. The progress bar is either completely stalled or moving VERY slowly. Is this normal for the extended AHT? This is the first time I've run the extended test. I ran the quick test just prior to this one and it returned no errors.
I still have about 4-5 months until 1 year warranty is up for my 23" ACD and just curious how many of you guys have apple care for your ACD monitor? Also is it worth it? I mean monitor is a monitor right unless you have the gigantor 30" do you guys think its necessary to buy apple care for a 20" and 23" ACD?
I upgraded the RAM in my 2006 Mac Mini 1.83 a year or so ago. Thing worked fine until the other day. I purchased Applecare for this Mini in case anything went wrong. Something finally did-system will NOT boot, nor even power on, but the cooling fan runs at high speed continuously when the Mini is plugged in. Took it to a "genius" bar, and the guy was THE BIGGEST ASS ever. He FLIPPED THE HELL OUT when he found out I had opened the case. Took him 20 minutes to hunt it down, but he finally found some terms and conditions that state moding a Mini voids the warranty. I have had many people tell me, including Apple resellers, that adding RAM to a mini does NOT void the warranty. So anyway, I guess I am mostly pissed because the IDIOT DOLT at the "genius" bar knew less about computers than my 11 year old son and was determined to not give me the time of day because I had "sinned" and gone against Almighty Apple's wishes. The JERK had no interest in helping trouble shoot once he found out I opened the box. ALL HE DID was plug the stupind thing in, never even LOOKED inside it. Just put the top back on and plugged it in. I wish I could get the mini fixed, but they wanted nearly $400 for out of warranty service to which I politely declined. It had become a spare computer anyway. I own FIVE minis, TWO Macbooks, TWO iPhones, and at least FOUR iPods. I have spent in excess of $5,000 on Apple stuff in the last 18 months........