Hardware :: Superdrive Not Recognized / Supported?

Mar 15, 2005

lets get this out of the way: I'm running Mac OS 10.3.8 on my Powermac G5, with a "HL-DT-ST DVDRAM GWA-4082B" Superdrive in it.

Initially, Itunes would not recognize this drive as a burner, and when attempting to burn a disc it gives me the notice "disc burner or software not found" When going into itunes preferences I get the message "No supported Disc burners found" beside where it normally says which kind of burner I have.

So i figured I'd see if it was the burner, or itunes that was giving me the problem. I put in a blank CD-R disc, and when the window popped up asking what to do with the blank CD i inserted, i chose to open Finder. It then spit out the disc and gave me the error message The disc could not be used because the disc drive is not supported. (Error code 0x80020025)This is NOT the drive that originally came with the computer, but it WAS installed by an official apple dealer. I originally had issues with the system booting from CD, and one thing they tried was ordering a new superdrive for me and installing it. The drive also read's any normal cd's fine though.

I'm not too keen on sending it back again.

Mac OS 10.3.8 on my dual 1.8ghz Powermac G5, with a "HL-DT-ST DVDRAM GWA-4082B" Superdrive in it.

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