Hardware :: Internet Connection Keeps Dropping - Using Airport Extreme?
Mar 16, 2009
I have just recently started having this problem. It seems when the computer sits idle, the connection drops. I don't see my network in the dropdown menu. I open airport utility, and the extreme base station does not show up. I find I have to unplug it, or do an actual reset on it to get it to show up.
I try resetting the cable modem as well, but I have never had issue with the internet connection itself here before. I try restarting the computer. When it does come back online/show up in AIrport Utility, it seems kind of random because it will take a few attempts at all 3 methods mentioned before it just suddenly appears in Airport Utility. So I really have no idea what is helping. The process is a pain in the butt though.
I have searched around, but I can't find many current articles on the problem.
The only other info I can offer is that I never had any problems until I installed the last Airport Utility update. I am running 10.5.6. The problem doesn't seem to happen while I am working, and online frequently.
I don't even know where to start trouble shooting.
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Nov 1, 2009
I have a 3 month old Airport Extreme Base Station(dual band) running a secured 2.4 and 5GHz network.
It is dropping it's wireless internet(not signal, just internet) on my 13" Unibody MBP at least 2 or 3 times per day. Not at a certain time, or under certain circumstances, and I can't replicate it. My computer will continue to see the networks(named airFORBUSH and airFORBUSH(5GHz)), but there will be no internet, and it won't stay connected to them. If I connect to the network named "FORBUSH", which is our Linksys network, it connects and is up and running again, so I know it's not our ISP.
Here's my setup in my house(I'm the only one having this issue, since I'm the only one running wireless on the AEBS
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Mar 19, 2012
Since last week my iMac (Early 2009, OS 10.7.3) has been dropping its connection to the Internet. I'm using a router connected to an Airport Extreme and connect to it via WiFi. I tried connecting via Ethernet cable from modem to iMac but it would drop the connection entirely, which is why I had been connecting via WiFi. I have no problem with my other devices (iPad, iPhone and MacBook, this one with 10.7.2 installed), they connect immediately to the Internet and all, even the iMac, are able to connect to each other.Â
I already tried restaring the Airport Extreme, zapped the PRAM, reset the SMC, repaired permissions, disconnected the router and Airport from the power source and it still won't connect. Last time this happened, my iMac went to sleep and dropped the Internet connection after waking. I put it back to sleep and woke it using the power button as someone had suggested in another post, that helped and the connection was reestablished. This morning the iMac it was working fine, did not go to sleep at any time and suddenly dropped the connection, which I haven't been able to restore since.Â
Info:
iMac, Mac OS X (10.7.3), 24-inch, Early 2009
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May 24, 2009
Is it possible to use Airport Extreme without a modem or internet connection? I used to have internet in my house but no longer need it. I would still like to be able to wirelessly access my printer and external hard drive. Any ideas?
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Dec 26, 2010
my airport extreme connection to internet keeps failing. It is occurring about every 3-4 days, where I get amber light. By unplugging it resets again. Is there something I can do, or do I need to by a new system. It is about 2 years old.
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Feb 26, 2010
I just got a 2010 Airport Extreme to replace my February 2009 model. The 2010 model does not seem to work with my cable modem. It is not faulty because I have already tried two different ones. My MacBook will recognize and I will get a green light, but no internet connection. When I connect my 2009 model Airport Extreme I do get internet connection.
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Jun 3, 2012
Iimac uses airport extreme. For no known reason stopped connection to Internet. Reset. Still no connection with saying cannot connect because it timed out. When I connect extreme directly to the iMac I can get Internet. If I disconnect Internet does not work
Info:
iMac, Mac OS X (10.7.4)
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Mar 22, 2010
We're running an airport extreme as our router. About once every day or every other day, the internet connection drops, but the router is still functioning fine (can connect to the router) and is visible via airport utility. We can't connect to the internet, whether via a wired or wireless connection. In order to get the internet back up, I need to so a restart on the airport utility. This seems odd, but this is the second airport extreme in a row that we've bought that has this problem (the other one lasted two months).
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Jul 29, 2010
Two computers in the house MacBook and iMac, running on an Airport Extreme network, which includes an Airport Express plugged into the stereo.
A brief power outage the other night (perhaps unrelated), and in the morning, the network was wonky: the iMac was only getting two or three bars, streaming radio to the Express kept flickering on and off. When that happens, rebooting the Airport base station, the router, and the Express usually takes care of it.
Since the reboot, the iMac hasn't been able to keep a connection to the network, and often can't find it. It may start off, but then loses the connection and then times out trying to reconnect. Or the network doesn't even appear in the list. Read that launching Network and running Diagnostic will fix problems and it sometimes does, but never for long.
All this time except for one brief bit where it suffered the same problem the MacBook has had no problem connecting to the network and the Internet.
Have rebooted everything multiple times in various orders, run Disk Utility, and even gone ahead and upgraded the iMac to Snow Leopard (laptop was recently upgraded).
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Mar 28, 2012
My iMac keeps dropping internet connection. This has only been a problem since installing Lion, it often tells me there is no connection when my iPhone and MacAir work perfectly so i know its not the broadband itself. I also get the message that my network configuration has changed.
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Jul 6, 2012
I have an iMac (without an Airport Base). It is connected to a Sky router through an Ethernet cable but still with wireless capabilities. The internet connection keeps dropping out at regular intervals throughout the day to the point that my partner may just throw it out the window! The router lights still show it is connected as does the wifi signal at the top of the screen. Our iPhones still work even when the Mac drops off.
Info:iMac, Mac OS X (10.7.4)
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Feb 20, 2008
I have had my MacBook sense Oct. 2006 and not until recently had any problems with the airport. Currently it will connect to any network as per usual and then with out notice just cut out for a few seconds and then come back on.
This isn't a huge pain if Im just browsing the net but if I am trying to hold a conversation using skype, IM, or downloading things it can get very very annoying. It cuts out about every 2 mins. It is not a problem with weak signal because when it is on it is showing full bars.
I have tried it under both my home network and my university network both resulting in the same thing. Is this a hardware issue (crossing fingers it isn't!)? Anybody having similar problems?
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Sep 15, 2009
I have had an Airport Extreme for two years now.
I have several devices connected to my wireless network.
MacBook, VistaPC, Printers, AppleTV etc, etc, etc,....
Just recently, my iPhone and the kid's iPod Touch keep getting dropped from the network. The wi-fi icon disappears, and my 3G icon comes up. I'm standing right next to the Airport !!
Sometimes i can reset my wireless and it stays stable for a couple days, but then it happens again.
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Aug 12, 2009
I know there are a lot of similar threads all around different forums, but nothing really helped and I was hoping some of you smart ladies/guys can help solve this issue once and for all.
Here's the deal:
My main desktop computer (Compaq windows XP computer) is set-up upstairs where the cable router and linksys wireless router are placed (which is right next to the desktop on the desk). My Macbook (running Tiger and is 3 years old) and iMac (running Leopard and is not even 1 year old yet) are set-up downstairs in my new office. This room is in the basement, however the room is almost directly above the main office where the wired desktop computer resides.
Prior to setting up my office downstairs, my sister lived with my family in the basement and had her windows Vista laptop set-up without any internet connection issues. Her internet never dropped on her laptop, and neither did the connection on her wireless all-in-one printer/scanner/copier. Cell phone reception/internet connection in the basement is also great.
When I set up my iMac and Macbook however a few weeks ago, the internet keeps dropping connection! I do not understand this when my sister had no problems at all with her laptop getting internet connection, when she was living with us. The internet connection will stay good for either 10-30 minutes and then drop, or it could be good for up to an hour and then drop.
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Feb 14, 2012
I have an iMac 2.7 i5, 8GB, OS X Lion 10.7.3. I purchased this iMac just about 3 weeks ago and from the beginning experienced regular dropping of the internet connection. I have cleared all other networks that appeared in the Preferred Network window other than my own. I have also unchecked the "Remember what other networks this computer has joined" box just in case I needed to. No luck. I am using an ATT 2Wire wireless router that's just over a year old but I haven't experienced the connection drop problem with an older Macbook (about 4 years old) that I also own.
Info:
iMac, Mac OS X (10.7.3)
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Mar 5, 2012
I know this has been a wifi issue for many, but this is occurring with ethernet as well on our iMac 2.93. Only began with Lion update. All other 5 Macs (Snow Lep/Lep/Tiger) and several PC's on network have no problem. Have set iMac's internet connections to static/manual ip. Worked for a few days, then back to dropping. This is obviously an OS issue.
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Jun 27, 2012
I have a new iMac and Att DSL modem. With a wireless connection, the modem is dropping the internet connection after about 5 minutes.
Info:
iMac (21.5-inch Mid 2011)
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Sep 12, 2014
I am connected to the office network via a router (WiFi). My internet connection has been working fine for the past 8 months and now all of a sudden, I can't stay connected for more than 3 minutes. I have tried deleted the network name and re-connecting it but still no joy.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Jun 28, 2014
I'm having a problem maintaining my internet connection. Every so often (~15mins) my computer loses its connection without warning. I have an old MacBook running OS X 10.6.8.Â
The problem started yesterday when I lost connection. Going into network diagnostics everything was green as far as ISP - Internet and Server were the only ones failing. Restarting the router/laptop did nothing, and no-one else using the router had any connection problems. Eventually, the problem was "solved" by renewing the DHCP Lease, except that now the connection drops. It can be restored by going through the Diagnostics and is usually fixed when I reselect my network, whereupon it works fine for a while before being lost, which I usually discover when trying to load a page.Â
I have tried restarting the router and laptop, I have tried renewing the DHCP Lease again. Once again I'm the only one on the router experiencing connection issues.Â
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Sep 5, 2008
this is my first post, i tried searching but theres so much there
I just purchased a new iMac 24" its beautiful. I hooked it up and it connected to my router without any real issues but it keeps dropping the connection at random, and its really getting irritating. Do i have a defective model? should i take it back?
So to sum it up, brand new iMac with Leopard installed, AirPort initially connects to my home network, and everything seems fine, but the connection drops at random, then comes back, VERY UNSTABLE. im ready to return the damn thing.
oh, both my pc's connect without any issues, also it seems like the network connection stays, just the internet goes away and in safari it says your computer isnt connected to the internet, but its connected to the network.
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Oct 9, 2009
I recently got an iMac G4. It had no wireless, and since that's what I use I bought the (correct) Airport Express Card. I installed it without a hitch, and it seemed to be working fine, until I reinstalled Leopard. Now every 2-3 minutes Airport will simply drop the connection. I have no idea why. I have updated all the firmware, but it continues to drop the connection.
I should also note that I'm on a MacBook right now that hasn't dropped the connection to the same wireless network.
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Mar 22, 2009
My time capsule drops its internet connection on a regular basis. Some times it will reconnect on its own. Sometimes I have to reboot the time capsule and the computer. Sometime I have to reconfirm the tc settings and once I had to delete the time capsule setting and reinstall.
The internet is high speed pppoe and the time capsule firmware is the latest version.
All the other time capsule setting are default.
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Feb 15, 2012
My internet keeps losing signal and will have to reset the internet on the computer, we thought it was but have changed to sky now and it still happens.
Info:
iMac, Mac OS X (10.7.2)
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Sep 5, 2009
It seems that every now and then my wifi will quit working. If I turn airport off and on it fixes it but I never had this problem in leopard.
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Jan 24, 2010
I seriously need your help with an ongoing issue that's been affecting my time capsule for a few weeks now. First of all, my Xbox360 is connected with a wire to my time capsule and now, it's pretty much impossible to play any games online. In Modern Warfare 2, I get horrible lag and after a game or two, the disconnected from xbox live appears and the only way for me to get back the connection is by unpluging the Time Capsule and restarting the Xbox. This gets me a good connection for 30-45 min and after that, same problem. I don't really know what could be causing this since I also lose connection while playing a single player game that doesn't require any incoming data. Sometimes, I just turn on the console, I see the xbox icon searching for an internet connection and then nothing.
I really need your input on this because everything else connected to my Time Capsule works perfectly (PS3 and Wii wireless and a Powerbook wired). The Powerbook never loses the connection.
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May 13, 2012
Any Mac Mini user encounter the internet connection keep dropping out when trying to list item on ebay? Is this a Mac problem or is it modem or router?
Info:
Mac mini
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Mar 20, 2008
Apple released a time machine/airport update yesterday. Since then it hasn't dropped my Wifi connection to my 2WIRE access point once!
Has anyone had similar results?
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Feb 23, 2010
I just got a time capsule and replaced my extreme with it then added my 2 expresses to the network. Was getting 28-33mbps download speeds using speedtest.net to test now i'm getting only 4-6mbps. WTH!!! Also the transfer rate for backing up my macbook to the tc drive is ridiculous!!!
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Nov 22, 2008
what is the connection for the airport extreme? is it pci? also i know i plugged an antenna in the airport card. is the antenna free on the other end?
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Dec 6, 2010
I cant get on my network as it keeps saying password failed etc. 3 iphones and 2 ATV's and the ipad are connecting with no problems at all.
I was able to link to my neighbors wifi that has no password though And. it's a 1 month old MacBook Pro 13" and a pre 09' White Macbook
AND the iMac in the bedroom is working on my wifi fine as well.
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