Hardware :: External Hard Drive Crashed
Dec 21, 2009
My 500GB external hard drive (Hitachi DeskStar) crashed! The blue light comes on, and I can hear the hard drive spinning, then sounds like it's stuck, or clicking ...
Same thing happens to the internal HD on my iBook G4. Sometimes the internal HD works, sometimes not.
I desparately need to find someway to attempt to either fix the external 500GB HD, or recover the files. The 500GB was my main HD, and I have so much very important data that I need to recover (no backups!).
I have years of research (lots of family history), thousands of pictures (many very old), my personal journals that I've been keeping for years, personal information, letters, documents, family videos, and all of my e-mail.
Somebody was telling me that there is special software that will recognize the HD, and allow you to recover the files.
What would you recommend? At the present I have no money to do anything, but will save up for the recovery software. My uncle is getting me a new hard drive, so I'll have that to back up the files when I have the recovery software ...
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Jan 7, 2010
I just had my first Hard Drive crash on me . When I turn it on it makes a clicking sound for a few and then nothing happens. Its a Western Digital 500gb HD. I was wondering two things. 1) How can I get my stuff off the HD and 2) What's the best HD to get that wont give me any problems. I want to get a 1tb or 2tb HD.
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Sep 10, 2009
I swapped out my stock 160GB HDD for a 500GB WD HDD a year ago and put the old HDD into an enclosure. I guess I didn't screw it in tight enough and after jostling around a move or two, I just plugged it in to clear the clicking sound of a crashed drive. I can't even mount it onto my computer, so I pretty sure it's gone. My question is: I was about to take it to Best Buy to put in their electronic recycling bin, when I wondered if whatever data that was on there is secure, and if there's another step I should be taking before disposing of it properly.
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Apr 24, 2012
My hard drive crashed.
Info:MacBookPro
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Sep 26, 2010
Luckily, this is not my primary Aperture library, but another one that I started a few weeks ago as I thought my first was getting a bit large. I am unable to open Aperture at all, nor can I copy to or from the drive. Because the drive is (I believe) bad, I can't repair the library, plus, as I mentioned, I can't open Aperture anyways. I can pull the drive, but then how do I get Aperture to redirect itself so that it opens my original library, instead of trying to open this new one? Pulled the suspicious drive from my Mac Pro. On restarting, Aperture asked which Library I wanted, adding that one was no longer available. So, I'm back on the original library and things look to be running fine. Unfortunately, I hadn't vaulted yet, so the last month is probably gone. Luckily, I think I already exported the few keepers I had during that time.
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Dec 30, 2009
I have a 2007/2008 MBP 2.4Ghz running 10.6.2. I was having repeated hard crashes
due, I think, to some stupid firefox mods I made a few days ago. Every 1-3 hours, the system would freeze, make that crackly thinking really hard noise, spin the beach ball, and wait for me to hard restart. This happens 3 or 4 times today, and on the last crash, the system hangs on restart. Grey screen, spinning grey circle of circles for 10 or so minutes. I can't wait any longer, so I hard restart again, and again the system hangs indefinitely. Now I start to get a bit worried. I boot from the Snow Leopard install disk and open disk utility. From there, I attempted to verify permissions, but the process hangs with one minute remaining for at least 20 minutes. A crash while trying to repair a crash. Great.
So I hard restart AGAIN, and open disk utility, this time selecting repair disk. The utility detects a few errors, supposedly corrects them, then hangs for about 2 minutes, finally culminating in the hard drive disappearing act. The bar looks complete, but the hard drive is gone from the list! GONE! I can't select it from the sidebar in Disk Utility. It doesn't show up in the Startup Disk menu. The only drive I can access is the dvd drive with the Leopard disk. I opened System Profiler and looked under Serial-ATA, and found the only entry was for an Intel ICH8-M ACHI. I don't remember that being there. It used to be a Matsushita drive. Can't find anything on google, and I want to do whatever I can before giving up hope on all my data. Haven't made a backup in a while.
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Apr 23, 2012
My hard drive crashed and i ended up replacing it. I had downloaded LION OS from the app store and know i would like to re-install on my new hard drive.
Info:iMac (24-inch Mid 2007), LION OS
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May 18, 2012
hard drive crashed after loading lion
Info:iMac
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Dec 28, 2010
My hard drive crashed so before I sell the laptop, I heard I should do a "7 pass sweep". I'm not sure how to do this from the OS install disk though
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Aug 30, 2008
Just want to know the proper type to replace it with. Is there a size (gigabyte, not physical!) limit I need to be concerned with?
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Jan 2, 2010
Background Info: Earlier today, I experienced a what I am 99.9% sure was a hard drive crash on my white MacBook (about 36 months old). Everything stopped responding, and I heard a clicking noise coming from where the the hard drive is located. I forced a shutdown by holding down the power button, and tried to reboot, only to be greeted by the little question mark folder and the clicking sound. Fortunately, I had just backed it up the previous night, so I knew I hadn't lost anything of value. Then, about an hour ago, a made another attempted to start it up again, and to my surprise, was greeted by no clicking and an logo.
Actual Questions:
I am guessing this is not a one time occurrence, and that the noise and another crash will be back, am I correct? If so, does anyone have any guess on how long until it does return, and ultimately, how long can I put off my trip to the genius bar?
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Mar 10, 2010
I recently lost access to my Seagate eSATA HD after my Mac froze up and I had to do a hard shut down of both the Mac and my eSATA drive. When plugged in, OSX says I must initialize the disk before use (Windows says the same thing, but uses the word "format"). I figured out the drive is now in RAW format. I found a nifty little program called Recover My Files, (which cost a cool $69.95, far less than professional data recovery services) and ran a scan on my drive. It found what appears to be all of my files, but it doesn't look quite like what it did on the drive. Several top level directories are gone, and their content folders and files just spread out in the list.
All of this is OK by me, but when I try to save the files to another location, the software says my selected files take up 2.43 TB of space to save! The eSATA drive itself was only a 500 GB hard drive, so I don't know how it could find 2.43 TB to save. And I had only used around 350 GB of space on the drive. I did go through and found it had several duplicates for many of the files, that looked like maybe older versions or temp versions (with a ~ in font of the file name). I'm not sure how all these files could fit on that drive, but maybe I am misunderstanding something. Anyhow, I want just to save the correct files. A) I don't have space for all that stuff, my max to copy to is 500 GB (minus used space), and B) I don't want to have to sort through all of those files to get the one's I need (assuming there are tons of dupes in there).
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May 29, 2012
My computer had frozen up so I had to restart it by holding down the power button. After I had done this, I kept getting a recurring kernel panic error. I had taken my MacBook the Apple Store and the tech who looked at it said that my hard drive was no longer good and that I would either have to replace it or purchase a new laptop. Regardless of whether I replace my hard drive or just purchase a new laptop, would there be any way to get my data that I lost off my old hard drive. I have some stuff backed up, but not recent data.
Info:
MacBook
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Jun 27, 2012
I have an early 2008 Macbook pro 15" 2.4ghz (T8300). Now when it attempts to startup I get the white screen with the spinning circle but it stays stalled at this screen indefinitely. While the icon continues spinning theres also a constant clicking sound coming from the hard drive. I have the Snow Leopard Install disc, but unfortunately the disc drive malfunctions ever since the laptop was dropped several years ago. (This happened a good year before the hard drive began failing) So booting from the disc wont work.Â
I have an external usb drive that I thought I could boot from but would need to make a separate partition, thus losing over 2TB of music, movies, and documents. What I think I should do...?: Buy a small SSD to replace the failing hard drive. Using another mac, plug in the SSD via usb and install Snow leopard onto it. Then plug the SSD into the Macbook pro via usb and boot from it to make sure everything works. Then install the drive internally.Â
Info:
MacBook Pro, Mac OS X (10.7.4)
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Sep 7, 2014
My trusty 6 year old mac book crashed. Took it to apple, they couldn't recover.  Purchased new 15 mac book pro with 1TB. drive.  Removed my HD from the old mac book and trying to transfer files via sata cable to USB directly to my new mac.  Been successful with lots of files. Problem is, new mac shows old file icons from Applications, library, users, etc. but not contents. I tried copying entire hard drive... Wont work.
Then went into users, from my main folder with most of my saved stuff. The largest two folders I want to recover is the Documents folder and the Images folder. I cant open and see the files inside because for over 24 hours now it has been showing "Preparing to copy files". When I went to the images folder after about 6 hours it went from preparing, to copying with estimated time of 6 days to complete. If I could see the contents in the folders, I could simply just transfer the main Items needed?Â
Info:
MacBook Pro
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Jun 2, 2009
My macbook refuses to boot and freezes with either the blue or grey screen of death. I took my computer to the Genius Bar and the guy said my drive was dead but said I could possibly recover some of my files with an external hard drive. How exactly would I go about doing this? I've searched through posts but haven't really found anything specific. Do I go through Disk Utility or do I need a third party program like Data Rescue? He said to just boot from an external drive and then browse my old hard drive (which does show up in Disk Utility) and move things over.
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Feb 15, 2012
Had everything conolsodated on an external drive which crashed. I have it stored on another system so I can easily get a new drive and put it on there. My questions are: I have around 200gbs of music, the extensions or whatnot are on the iMac drive, but the bulk of the music itself was on the crashed drive. I'd like to clean up the huge selection of songs when I copy to the new drive. So say I copy half of it to the new drive...obviously all the extra extensions and whatnot will still be on the iTunes on iMac.
Is there an easy way around this, meaning to get all the extra/old itunes extensions out of iTunes without wiping iTunes completely? Or will I have to manually delete all unwanted extensions and so forth? Also, maybe 100 sings were purchased through the iTunes Store (the rest was from years of CD collecting), those were on the crashed drive as well. I think I can, but want to double check...am I able to redownloaded those directly from the iTunes store? All software and such are up to date running Snow Leopard.
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Oct 19, 2010
My hard drive crashed and corrupted some of my iMovie MOVs. When launching iMovie, I get a series of alerts (attached image). I'm trying to find what is making iMovie look for these files so I can clear out the reference. I tried searching for the file name and nothing comes up. I already know the file is missing, I'd just like iMove to stop looking for it.
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Jun 2, 2008
My friends iBook hard drive has crashed and I'm in the process of replacing it. However, he had a lot of important data on that hard drive that he needs recovered. Is there any software that you can recommend (for Windows or OS X) that will recover data from corrupt/bad hard drives? I have software for NTFS/FAT32 but don't know of any good ones for HFS.
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Apr 24, 2009
My hard drive crashed and could not be recovered without spending about $1500. (according to the guys at the local Apple certified store) We had quite a bit of music on it but not enough to justify spending that kind of money. Is there a record of the music we purchased and some way to re-download that music to our new hard drive without re-buying all of it?
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Dec 21, 2009
My 500GB external hard drive (Hitachi DeskStar) crashed! The blue light comes on, and I can hear the hard drive spinning, then sounds like it's stuck, or clicking ...
Same thing happens to the internal HD on my iBook G4. Sometimes the internal HD works, sometimes not.
I desparately need to find someway to attempt to either fix the external 500GB HD, or recover the files. The 500GB was my main HD, and I have so much very important data that I need to recover (no backups!).
I have years of research (lots of family history), thousands of pictures (many very old), my personal journals that I've been keeping for years, personal information, letters, documents, family videos, and all of my e-mail.
Somebody was telling me that there is special software that will recognize the HD, and allow you to recover the files.
What would you recommend? At the present I have no money to do anything, but will save up for the recovery software. My uncle is getting me a new hard drive, so I'll have that to back up the files when I have the recovery software ...
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Jun 6, 2012
I had a fairly extensive music collection and recently i had to get a new hard drive. I didn't think it would be a big deal because i had always updated itunes Match. But iTunes match isn't showing me my library to download my music again.Â
Did i completely misunderstand iTunes Match? Do i have to start over?Â
All the music properly downloads on my iphone but not my mac.
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Aug 28, 2014
 Model Name:   MacBook Pro
 Model Identifier:   MacBookPro5,1
 Processor Name:   Intel Core 2 Duo
 Processor Speed:   2.4 GHzÂ
Was working on my emails and computer crashed. When I turned the computer back on everything came back except the email program and emails.
Instead it asks me to open new mail account. I can find the emails on my hard drive but when I click on them...goes to same window to open and asks to open new mail acct. How can I recover and have access to my mail account?
Info:
Mac Pro, Mac OS X (10.5.8)
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Jun 3, 2014
Disk Utility Crashed whilst creating a Partition, and I now have ~100GB missing, which was the amount I had allocated to the new partition.
The new partition didn't get created, and I now have 100GB missing from the Hard drive. I have a 1TB hard drive, and when I go to Disk Utility, it says: Â Capacity : 999.35 GB (999,345,127,424 Bytes)Available : 586.1 GB (586,103,844,864 Bytes)Used : 310.52 GB (310,524,317,696 Bytes)Â
Which adds up to about ~900GB.
I tried Repairing Disk in Disk Utility, booting into Recovery Mode and Repairing Disk there, but neither made a difference.Â
Info:
MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9.3)
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Nov 12, 2009
if i delete files off my internal hard drive (Macintosh HD), will it still be on my external hard drive or will it just add to it?
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Oct 14, 2009
with cloning/copying the content one an external hard drive onto a new external hard drive. Basically, I have a 500GB FW400 drive which I use to store my media files. It's full, so I purchased a 1TB FW800 drive to replace it. Obviously, I thought I could simply copy and paste the media files from the old drive to the new one.I cannot copy the media files to my internal drive first as my internal drive is only 250GB and nearly full itself.I have used Disk Utility to attempt to close the old drive to the new drive, but keep getting "insufficient space" errors.
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Mar 31, 2012
Recently I bought 2 identical WD Scorpio Blue 1TB hard drives for my macbook pro 13 inch 2010. My aim is to replace the internal hard drive with one of the two I just purchased and use it as my system drive with Lion, Windows and Data partitions. And for the other hard drive I want to use it as a full disk back up for the internal drive (now 1TB hard drive). After I was done with setting up both windows and mac and data transfer, when I booedt into the recovery partition from the internal drive to clone the drive to the external drive, the disk utility gave me this error (Could not validate source - error 254). I also tried using Carbon Copy Cloner but it only could clone partitions, not the entire drive. Yesterday I downloaded a copy of Clonezilla. It worked fine until it had to clone an exFAT partition (my data partition). The exFAT partition appeared as 'RAW' partition in clonezilla. As a result, the whole partition appeared to be full and clonezilla had to copy every single blocks of data in that partition and the estimated time remaining was about 30 hours. So clonezilla is out too. Just want to ask if there is any program/application (bootable or not) which allows can do a full disk clone to an external hard drive.
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Mar 1, 2012
I've had a lot of problems with my iMac G5 power supply and since I have newer computers I've decided to get rid of this computer.Â
I want to save the hard drive and put it in a case, then use it as an external drive on my other Macs.Â
What sort of case do I need to shop for? Should I look for SATA or what exactly is the proper nomenclature.Â
Is USB 2 the preferred choice, or Firewire, or what? Is there a USB 3? I use a mid-2010 27 inch iMac with the intel processor, and I needed to buy an adapter to use my older Firewire external drive. Is Firewire a dodo?Â
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Apr 12, 2012
I need to back up hard drive to an external hard drive. How can I do this automactically?Â
Powermac g5
10.4.11
tiger
Info:
Mac OS X (10.4.11)
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Aug 9, 2006
i have a power mac g-5 quad with an external dvd drive and a external hard drive and 2gb of ram. on my ext. hard drive i downloaded mac the ripper and that is where i put all my dvds, now today on my pmac i was using mac the ripper, popcorn, itunes, safari all at once and it froze up on me?why? could the ram be an issue? how may programs can i use at once with my pmac?
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