Applications :: FaceTime For Mac Not Working - Sign Out Grayed Out
Oct 29, 2010
I have a problem with the new beta of FaceTime for Mac. Right now, all I can do with it is display a window of my webcam. I can't click on Preferences in the menu bar and I also notice that "Sign Out" is grayed out. I haven't entered an Apple ID because I wasn't prompted for one. I have recently checked Apple Software Update and I have all updates installed. I also have OS X 10.6.4 installed.
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Aug 23, 2014
I have used facetime on my mac recently and have not had this problem until today. Facetime seems to have logged out on all of my devices but after putting my password in on my iphone/ipad it is back to normal however my Macbook will not allow me to log in. I also noticed that facetime preferences is grayed and I keep trying to turn facetime on and that is graying out as well. I put in my email and password and I get stuck on "signing in". Or I get past that and I verify my email and password and I get stuck on "verifying" only to get booted back to the sign in page. My OS is up to date, my wifi is on and working and I have no firewall on my home network. I cannot figure out how to fix this. I have tried some previous message troubleshooting such as updating the DNS entry to add 8.8.8.8 and that did not work. I have tried to toggle facetime on and restart but that did not work. I can't delete and reinstall facetime as it is connected to the OS and will not allow you to do that.
Info:
MacBook Pro (17-inch Early 2009), iOS 7.1.2
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Feb 9, 2012
I've been trying to use my iMac Intel's Facetime but keep getting a "Could not sign in. Please check your network connection and try again" message.
Obviously, I'm in the internet but Facetime is not allowing me to sign - in for some reason.
Info:
iMac, Mac OS X (10.7.3)
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May 9, 2012
i cannot sign into facetime
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Feb 16, 2012
Since I installed Lion I can't sign in to Facetime and now to Messages. I have tried to reset my password and still it doesn't respond. I have the white Macbook.
Info:
MacBook, Mac OS X (10.7.3)
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Jun 26, 2014
I just bought a new rMBP and when I try to sign in to FaceTime this error message appears "The server encountered an error processing registration. Please try again later." and in iMessage "Could not sign in to iMessage. An error occurred during activation. Try again". I am currently using Mavericks 10.9.3
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Feb 18, 2012
I am having trouble with my FaceTime on my Mac. Awhile back, I changed my Apple ID's email address and deleted my old one, and now FaceTime won't give me the option to sign in with my new address.
Info:
MacBook Pro, Mac OS X (10.7.2)
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Jun 7, 2012
I can't use my Facetime as I enter my Apple ID it keeps coming up with "Facetime could not sign in. Please check your network connection and try again." but my network is ok and can access the net. My apple ID works fine with iTunes and Apple TV and my iPad so I am at a loss.
Info:
iMac, Mac OS X (10.7.4)
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Mar 8, 2012
My sister just bought a refurbished 13" MacBook Pro?The built-in camera is "flickering," but it appears to only be happening in applications made by Apple, or at least ones preinstalled on the computer. The applications affected that I have tested are: iMovie, FaceTime, Photo Booth, and iChat. It's not really a "flicker," per se, but large horizontal chunks of the video will displace and often show up as green -- it all moves very rapidly -- very hard to explain, but it is definitely not normal behavior.
iChat takes the issue a step further: the camera preview in iChat Preferences shows nothing but a blank screen. The camera works flawlessly in Skype, and also in web browers thorugh Adobe Flash. So, I am very certain this is not a hardware issue. It also worked perfectly during the setup walkthrough when the computer was first turned on and it had her take a photo for her user account. I've tried resetting application preferences by deleting the preference files, resetting PRAM and SMC, shutting down/restarting the computer, and I've applied all possible Software Updates. System Information (formerly System Profiler) shows the camera under USB, so the computer is recognizing it. Finally, we called Apple and they said to reinstall OS X, which my sister just did. The problem's still there. It wasn't a "clean" install though, because all of her files and preferences were kept in-tact, so maybe that is why.
Info:
MacBook Pro, Mac OS X (10.7.3)
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Sep 11, 2007
I just bought a 2.4 MBP model a1260. When I got home i noticed the volume keys were not working, and then i noticed none of the function keys were working properly. (example, f12 shows an eject CD symbol). So, the keys are working but not doing the standard functions such as volume and brightness. I have check and unchecked (and restarted) the "use all f1, f2 as standard function keys" to no result.Some other wierd things that seem to be related are:
1. In the SOUND window in SYS PREFS all sound effects are greyed out. Under OUTPUT and INPUT it says no devices found.
2. When i go to the itunes store in itunes and i double click on a song, it wont play. Not only is there no volume, but song wont play. Its the same with my own music from my cds.
3. When i insert a DVD no volume control shows up.
And the last superwierd thing (haha) is that I reloaded leopard and when the computer restarted up after install there was no OSX music that normally plays as the video flys thru the starfield.
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Apr 14, 2009
I just bought a 2.4 MBP model a1260. When I got home i noticed the volume keys were not working, and then i noticed none of the function keys were working properly. (example, f12 shows an eject CD symbol). So, the keys are working but not doing the standard functions such as volume and brightness.
I have check and unchecked (and restarted) the "use all f1, f2 as standard function keys" to no result.
Some other wierd things that seem to be related are:
1. In the SOUND window in SYS PREFS all sound effects are greyed out. Under OUTPUT and INPUT it says no devices found.
2. When i go to the itunes store in itunes and i double click on a song, it wont play. Not only is there no volume, but song wont play. Its the same with my own music from my cds.
3. When i insert a DVD no volume control shows up.
And the last superwierd thing (haha) is that I reloaded leopard and when the computer restarted up after install there was no OSX music that normally plays as the video flys thru the starfield.
Headphones have no audio either.Sorry so long. The computer has no warranty of course.
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May 7, 2012
My facetime was working fine until recently it asked for a login and this time when I did login with my Apple id, it prompted for email verification. However it is not able to complete the verification and keeps giving the following error message : Could not verify the email address. Please check your network connection and try again.
I have checked the support forums and they all point towards preferences. Problem is that the preferences option for face time is grayed out and I am not able to use them.
Info:
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
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Nov 30, 2014
Yesterday I use my headphones to listen music from my mac. Today after I turn on my notebook I saw that my sound icon is grey and when I try to change the level of the sound nothing happens. When I put again my headphones the sound works.
I also saw that I have no option to choose Internal Speakers in Sound menu.
Info:
Mac Pro, OS X Yosemite (10.10.1)
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Apr 19, 2012
iCloud is not signing in on my mac, though it was working before. iCloud now refuses to verify my email, or says try later. It is not working for 3 weeks now. iCloud on iPhone, iPad and online is working perfectly.
Info:
iMac (27-inch Mid 2010), Mac OS X (10.7.3)
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Feb 1, 2012
I had installed the FaceTime app in my MBP (OS X 10.6.8) sometime back. But the mic isn't working with the FaceTime app. i am able to see and hear what others speak but the person on the other end is not able to hear me.
How do i fix this issue?
Info:
MacBook
Pro, Mac OS X (10.6.8)
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May 20, 2012
i have just bought a IMac 21.5 but my FaceTime is not working. i have a IPad 2 and IPhone 4 and they both work fine? ( it says that my network connection is not working properly but it is??:/
Info:
iMac, Mac OS X (10.7.4)
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Sep 6, 2014
my FaceTime not working?
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Apr 26, 2012
I have a early 2011 macbook pro running os x lion 10.7.3 and my camera will not work when i open facetime it says ' there is no connected camera' i have searched all over the forums and internet to find a solution but none of them have worked. i know its not a hardware issue as the camera works if i switch to a different user and also works if someone calls my facetime the camera will load up. problem is the same with photobooth etc.
Info:
iMac, Mac OS X (10.7.3)
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Jul 3, 2012
When I open facetime, the camera doesnt come on. It just opens with a black screen and the camera logo with a slash through it. I cant open the preferences to fix anything in it
Info:
MacBook Pro, iOS 5.1.1
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Dec 1, 2014
Why is FaceTime not working since I upgraded to Yosemite 10.10.1?
Info:
MacBook Air, OS X Mountain Lion (10.8.3)
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Sep 8, 2014
FaceTime is not working on Mac Air version 10.9.4. Was working fine before. When logging in with Apple ID it will not Verify. Seems like it is corrupt. I can't reinstall app because when I throw it in the trash I get a message "FaceTime can't be modified or deleted because its required by OS X".
Info:
MacBook Air, OS X Mavericks (10.9.4)
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May 28, 2012
My password is not working on my MacBook and I can't sign in
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Mar 23, 2012
Just installed Lion on my iMac and FaceTime isn't working. It says 'Failed Connection' when I dial one of my contacts, but wifi is on an everything else is working.
Info:
iMac, Mac OS X (10.7.3)
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Mar 29, 2012
After chatting on FaceTime on my MacBook pro for approximately 5-7 minutes, the other person cannot hear me. I went to Apple and they said it may be the actually mic/camera connection and would have to replace it. I can't lose a week without my MacBook!
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 21, 2012
Whenever I try and facetime or record something the microphone isn't picking up anything but I have a look on system preferences and sound and the microphone is working perfectly but not when I try to do something else!
Info:
iMac, Mac OS X (10.7.4)
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Aug 25, 2014
I am getting the message "Your Apple ID "xxxx" can't be used to set up iMessage at this time. It was working fine and all of sudden it became inactive . It is working on my Ipad.
Info:
iMac, OS X Mountain Lion (10.8.2)
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Aug 25, 2014
My messages and FaceTime calls will not work on my macbook air. I am using OS X Mavericks 10.9.4. why these will not go to my computer anymore? They used to work just fine and appear in my notifications on both my macbook and iPhone and now only go to my iPhone.
Info:
MacBook
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Sep 7, 2014
Suddenly my FaceTime and iMessage stopped working on my MBP. when i try to log into iMessage from the mac, it asks me to call customer support with a code number.
Info:
MacBook Pro, OS X Mavericks (10.9.4)
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Jun 26, 2012
how to get Facetime working again in Lion 10.7.40. I installed some AJA LHi video card drivers and now my webcam/Facetime/Skype won't load. The programs either crashes during load or, in the case of Skype, when I try to select the webcam in Preferences. I have uninstalled the AJA drivers but it doesn't change anything. I can create another user on the same system and Facetime works fine. I've tried contact AJA support but have heard nothing back in the last 48 hours. One thing of interest is that PhotoBooth works fine with the Logitech webcam.
Info:
Lion/Facetime, Mac OS X (10.7.4)
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Nov 5, 2010
I've read other threads similar to mine but none of them seem to be exactly what I'm having trouble with.My internal speakers work fine but when I put my headphones in, or any kind of external audio device, it doesn't work. When I press the volume buttons it has the "no sign" underneath the audio gauge. Oh by the way this is a macbook from 2008.
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