ITunes :: Ipod / Computer Not Authorized
Jul 3, 2012
I have an new imac.Everyhting is working in itunes.all songs play no problem through the computer (including purchased songs)Computer has been authorized.Old imac has been unauthorized already.Latest itunes update done.Everything was working fine until I plugged in my ipod for the first time on the new imac.A pop up came up that reads that the computer is not authorized to put the downloaded songs onto the ipod. I click authorize and enter in my user name and password. Another pop up comes up and reads "this computer is already authorized".I click OK.Immediately a pop up comes up that reads that the computer is not authorized this happens over and over.if I click "don't authorize" the program starts syncing my ipod without my downloads.so I just unplugged the ipod.The computer will play the downloaded songs no problem the problem comes when I plug in the ipod.
Info:
Mac OS X (10.7.4), 3.4 GHz Intel Core i7
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Dec 7, 2014
When syncing iPod or iPhone there is a message that the computer is not authorized to play purchases even though I have authorized it many times. How do I fix this?
Info:
MacBook Pro (Retina, 15-inch, Mid 2014), iOS 8.1.1
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Jul 6, 2012
I noticed that iTunes wasn't updating my purchases on my MBP so checked and it's not listed as an authorized computer in my iTunes account. But when I click "Authorize Computer" it's telling me it's already authorized. You can see from the screenshots that nnone of the the 3 computers listed are MacBook Pros. It's an old MBP running 10.6.8, don't know if that has any bearing.Â
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 20, 2012
There was an error storing your authorization information on this computer.
The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.Â
I just made the move to iCloud from MobileMe. Following the directions on iCloud for iTunes to push of applications to this computer. iTunes said this computer was not authorized. Tried to authorize and got the above. I repaired the permissions, got the above again. Tried to deauthorize the computer and got the above again. What file has to be rebuilt. Reinstalled iTunes hoping the file would rebuild. I've deactivated all computers, the iPad and other MacBookPro (authorized with no problem) show up in the devices. When I authorized the other MacBookPro it said it was one of three out of five allowed. Â
Ive tried everything I know to no avail. Can't get the 17" authorized.
Info:
MacBook Pro, Mac OS X (10.7.4), Early 2011, 2.2 GHz i7, 8GB Mem
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Mar 26, 2012
My computer is for sure authorized to play purchased movies (I've de-authorized and re-authorized). Yet, when I try to play any TV shows that I have purchased, it continually tells me the computer is not authorized and plays just a blank gray screen. I have the newest version of iTunes installed?
Info:
iMac, Mac OS X (10.7.3)
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Jun 24, 2012
My computer is authorized for my iTunes account. When I was syncing my iPad recently, iTunes kept saying that certain songs (55 of them, for which I paid iTunes long ago), could not be synced because the computer is not authorized for iTunes. I checked via iTunes Store and, indeed, my computer IS authorized. This keeps happening.
Info:
iMac, Mac OS X (10.7.2)
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May 2, 2012
I purchased a song and itunes keeps telling me my computer is not authorized to play it. When I type in the authorization information, it then tells me it's already authorized. Then when I try to play it, it tells me that the computer isn't authorized again?
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Mar 27, 2012
I bought a song and was billed for it on iTunes. When I tried to play it, a pop-up said, "This computer is not authorized to play....Would you like to authorize it?" I signed in, clicked the authorize button, and it says, "This computer is already authorized" and the window closed. I still can't play the song. I read online to check with the computer administrator and the file --> song info. It is registered with my email address. All other songs I have bought play with no problems. I heard also I could reinstall iTunes, so I went online and installed iTunes 10.6. It is installed but nothing is changed.
Info:
Mac OS X (10.5.8)
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Mar 25, 2012
When I tried to sync my iPod the other day, iTunes suddenly decided my computer was no longer authorized to play my purchases. Then when I authorized it, it said it was already authorized. After clicking "okay" it took me back to the original message (the "this computer is no longer authorized" one). It just goes round and round in circles.Â
Info:
iPod nano, Mac OS X (10.5.8)
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Nov 1, 2009
Can anyone tell me if its possible to transfer music from my ipod to new itunes library on new computer. My old laptop died and I hadnt backed up my itunes library. I still have all music I want on my ipod and have recovered my purchased content but cant sync ipod or will lose all the content. A lot of my old library had been transferred from cds and I dont want to go through all that process again.
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May 26, 2012
My old computer crashed so I'm not able to get my music from it to put onto my new macbook. But I do have all my music on my ipod touch, so can I somehow transfer the songs from there to my macbook?
Info:
iPod touch (4th generation)
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Dec 4, 2014
How can I import songs from my iPod to iTunes on my new computer?
Info:
iPod classic, iOS 8.1.1
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Jul 1, 2010
I need to clear all my music and video content off of it. I backed it up all to my iPod. Can I then just sync the iPod's contents back to the new computer iTunes?
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Apr 5, 2012
I cannot sync my old ipod into my new computer without losing the music from my ipod. I want my music from my ipod to be transferred onto my new computer.
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May 10, 2010
I just bought a new MacBook Pro and used Migration Assistant to move my old MacBook files to the new machine. Ever since the file migration, my brand new iPod Touch is having a lot of problems connecting to iTunes. Here's the deal: When connected by USB to the new MBP, the iPod charges fine, but is not recognized by iTunes (does not show up at all). After mucking around a bit (unplugging/plugging in, deleting iTunes plists, and repairing disk permissions) I decided to reinstall iTunes. I followed Apple's directions to completely remove iTunes and after reinstalling iTunes the iPod was detected and all was working great again...until I shut down and restarted my computer and the iPod was no longer recognized.
I proceeded to uninstall/reinstall iTunes again. It worked!...until I restarted my computer and iTunes would not recognize the iPod again. Interestingly, each time that I followed Apple's directions to completely remove iTunes, I could not find iTunesHelper running in either Activity Monitor or present in the start-up items of System Preferences as the Apple KB suggested it should be. I should also mention that the new iPod Touch has no problems being detected by iTunes on my old MacBook (the source hard drive for the file migration). This is baffling to say the least. I'm getting ready to forget Migration Assistant, nuke my new MBP's user account and start from scratch.
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Mar 12, 2012
I just put the movie i rented on my iPod, but I decided I wanted to watch it on the computer. How do I get it back on the computer?
Info:
iPod classic 160GB (Late 2009), Mac OS X (10.4.11)
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Apr 5, 2012
tranfer music from ipod touch to i phone 4s without a computer?
Info:
MacBook
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Jun 23, 2012
I just re-imaged my computer and upgraded to Snow Leopard. When I tried to transfer my music from my iPod to my computer's Itunes it wouldn't let me.
Info:
iPod nano (5th generation), Mac OS X (10.6.8)
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Jul 6, 2012
My itunes library is empty on my new computer, but I have a full library on my ipod. How do I "reverse" sync? I don't see an option in itunes to put all the info from my ipod onto my computer. I see it the other way, which would then erase all the data on my ipod.
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May 10, 2010
I am in process of setting up a new computer system. I've purchased a Windows 7 PC and am migrating my music from a PowerPC Mac. Both systems are active authorized iTunes computers. I set them up to share and used the share utility to import my entire library into the new system.
Every single non-iTunes songs transferred without issue - 27,000+ of them but every single iTunes purchased songs, only 400 of them, did not.
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Jul 1, 2014
I am not able to cut, copy and paste files on my mac air. I have version 10.8.5. This is a new issue and I now keep on receiving the error message, "The operation can’t be completed because you don’t have permission to access some of the items." I have checked permissions on my files and folders and I (the administrator) have read and write access.
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Jun 10, 2012
How can I remove apps from my computer leaving them in the cloud and the devices?Â
Info:
iPad 2, iPad/iPod/iPhone
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Apr 10, 2012
I am trying to download music I bought on my iPhone through the cloud and it says my computer is not authorized. You must authorize this computer before you can download previous purchases. How do I authorize my computer?
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Apr 22, 2012
I have an old macbook that has all my songs on, as well as my iPod. I have recently got an iMa which currently has no music on, how would I transfer the music from the iPod to the new iMac, or alternatively from the old Macbook to the iMac?
Info:
iMac
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Apr 23, 2012
I backed up my iPod touch (2nd Gen) and I want to put that onto my iPod Nano(6th Gen).
Info:
iPod touch (2nd generation), Mac OS X (10.5.8)
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May 24, 2012
I am trying to enable home sharing and I get an error message you already have 5 computers you need to de-authorize 1. How cna I tell what 5 are authorize. I suspect that some computers I know longer have are on the authorize list.
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Jan 23, 2010
I've recently begun to get an error message saying that "my display is not authorized to play" TV episodes downloaded from iTunes, and that I need to connect a display that is "HDCP-compatible."
I use a new Mac mini, bought in December, and a 24'' HP display that is also fairly new (purchased last summer). Up until now, I've had no problems playing these episodes on my mini, nor on my older computer (where they were first downloaded).
Both computers were hooked up to the same monitor via mini-DVI-DVI / DVI-HDMI cables. I've searched these forums as well as around the internet, and most of what I've found is from people using mini-displayport.
I also haven't found anyone who randomly had this problem start after having viewed content on their machines successfully. It was literally not happening one day, and then started the next.
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Jun 13, 2012
I just bought an album on iTunes (same account I always use, the only one computer I have), and for some reason only ONE of the songs is telling me "This song is not authorized to play on your computer." I tried typing in my info to see if that would work, but it didn't, it said this computer is already authorized (which I already knew, because every other song on my iTunes plays, including all the other songs on this particular album). I followed all the tips on the support website for this particular issue and nothing worked. I also went into my account, deauthorized all the computers (my old computers that I don't have anymore were still on there), then reauthorized this one, and still no luck. How do I get this song to play?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 2, 2014
How can I see what computers are authorized on my acct?
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Jun 14, 2012
how do I find out which computers are authorized on my account. I see there are 5 but how do I see which ones they are?
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