Applications :: With Every Computer Reboot ITunes Forgets IPod Touch

May 10, 2010

I just bought a new MacBook Pro and used Migration Assistant to move my old MacBook files to the new machine. Ever since the file migration, my brand new iPod Touch is having a lot of problems connecting to iTunes. Here's the deal: When connected by USB to the new MBP, the iPod charges fine, but is not recognized by iTunes (does not show up at all). After mucking around a bit (unplugging/plugging in, deleting iTunes plists, and repairing disk permissions) I decided to reinstall iTunes. I followed Apple's directions to completely remove iTunes and after reinstalling iTunes the iPod was detected and all was working great again...until I shut down and restarted my computer and the iPod was no longer recognized.

I proceeded to uninstall/reinstall iTunes again. It worked!...until I restarted my computer and iTunes would not recognize the iPod again. Interestingly, each time that I followed Apple's directions to completely remove iTunes, I could not find iTunesHelper running in either Activity Monitor or present in the start-up items of System Preferences as the Apple KB suggested it should be. I should also mention that the new iPod Touch has no problems being detected by iTunes on my old MacBook (the source hard drive for the file migration). This is baffling to say the least. I'm getting ready to forget Migration Assistant, nuke my new MBP's user account and start from scratch.

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