Tracking Forums, Newsgroups, Maling Lists
Home Scripts Tutorials Tracker Forums
  Advanced Search
  HOME    TRACKER    mac


IMac :: No Shut Down / Restart Or Logout Users

I often have an issue where my iMac won't shut down, restart or logout users. Basically, when I click Shut Down or Restart, the desktop icons disappear as if the computer's getting ready to shut down (the desktop wallpaper remains) and it just sits there and won't shut down. I have to hold down the power button on the back of the computer in order to get the computer to shut off. This often happens when I try to logout a user. I'd say this happens about 2/3 to 3/4 of my attempts to shut down or logout a user.

View 6 Replies (Posted: Nov 12, 2010)

Sponsored Links:

Related Forum Messages for Mac:
MacBook Pro :: Can't Logout , Restart Or Shut Down
SOME ago, I came across a strange problem on my macbook pro: I wast able to log out, restart or shut down using the apple menu, nor using the power button, which just won't respond.When I try to restart, nothing just happens. No spinning wheel, nothing. The only way to restart is to use sudo reboot in the Terminal.This problem started short after I installed a program called FontForge, but uninstalling it didnt help, nor did recovering the system from an older Time Machine backup (from the time before I installed the FontForge).Finaly I thought it could be something about the SMC and I reseted both it and the PRAM, but without any success. Then I did a re-installation of Mac OS X Lion using Lion recovery, but still no difference and now Im beginning to feel quite clueless.

Info:MacBookPro, Mac OS X (10.7.3), 13" Mid 2010

Posted: Feb 14, 2012

View 9 Replies!   View Related
IMac Intel :: Gets Very Hot Then Shut Down And Not Restart
My designer started having trouble with our 24" 3.06 (1 year old) iMac earlier this week. It was freaking out, closing windows, etc., - got really, really hot and when shut down it wouldn't restart. I have the iMac at home now and it's starting up with a folder with a question mark on it. I tried booting from the Snow Leopard Install DVD and when I tried go to the Disk Utility there is only a HD called "Media" showing that won't allow itself to be repaired and the Install DVD icon. If I try to hit "continue" and re-install the OS NO drive comes up for me to install it on. If I shut down and restart the comp, it never gets past the blinking folder with a question mark icon.

Intel Mac Pro 2x3 GHz Dual Core Xeon
Mac OS X (10.5.2)

Posted: Sep 27, 2009

View 5 Replies!   View Related
OS X :: IMac 10.5.7 - Frozen On Restart - Forced Shut Down
I downloaded Mac OS X 10.5.7 from the Apple website rather than using Software Update only to save time. I used Software Update to get 10.5.7 on my MacBook Pro and it took 35 minutes to download the package. Using the Apple website for my iMac, the download took about 15 minutes.

I then began the installation of 10.5.7 on the iMac. Everything went fine until it was time to restart. The computer froze on restart. I had to hold down the power button to turn off the iMac. Then I started it up and it began to load for quite a while (normal after an update). Then I logged in and went to "About This Mac" and it read that I had Mac OS X 10.5.7.

Obviously, this is an unorthodox way of updating. But am I safe with this method? Was it just a minor glitch?

Posted: May 13, 2009

View 4 Replies!   View Related
IMac Intel :: No Shut Down Or Restart - Snow Did Not Resolve This
For a while my iMac would not shut down or restart. It would not restart under any circumstances: From Apple menu or from Software Update. The only way to restart is going to terminal as root and typing reboot. I was hoping that installing Snow will fix this but it did not.

iMac 20, Titanium, iMac 24" C2D,MB Air, iPhones, Apogee Duet
Mac OS X (10.6.1)
some wintel :-(

Posted: Mar 6, 2010

View 5 Replies!   View Related
OS X Leopard :: How To Restart / Shutdown Or Logout
I am still pretty new to Macs so please excuse the dumb question.


I keep getting told there is an update to Safari.

I tell it to do the update.

It tells me a restart is required, so yes restart.

Then it just hangs for a while then states it cannot logout because some random app that is closed (ie not on Dock or visible in Activity Monitor) won't close.

Now having tried the Apple Menu Shutdown, Restart or Log Off the only way to actually shut down is press and hold the power button.

But then on reboot Software Updater tells me to update Safari and off I go again.

Is there some secret incantation I have to utter over this new (1 month old iMac) that I have not yet figured out.

iMac 2Ghz and 2.66GHz * Mac Mini HT * Ipod Video * Nano * iPhone 2+3G * TC 1TB
Mac OS X (10.5.5)
Thecus NASLite XP FreeNAS LiteOn Netplayers Sounbridge

Posted: Dec 11, 2008

View 15 Replies!   View Related
OS X Tiger :: Imac Won't Shut Down / Restart Or Force Quit
I'm running a imac about 1.5 years old now. I have Tiger OS X 10.4.11 installed. Recently, when I try to shut down the mac, or restart it, nothing happens. No dialogue box pops up. The same occurs when I try to force quit. Sleep still works though. I have to do a hard shut down. I've found that this started occurring when I got an 1GB Shuffle. Sometimes it takes a while to respond when in itunes, and when I eject the shuffle, mac will say that it can't be found. I think the two problems are related but have no clue what to do.

Mac OS X (10.4.11)

Posted: May 1, 2009

View 13 Replies!   View Related
IMac Intel :: Won't Restart Or Shut Down From Under The Apple Icon?
My iMac at home running Tiger won't allow me to restart or shut down using the commands under the Apple Icon/Menu. I'm forced to shut down using the power button.Any suggestions to bring control back?

iMac and MacBook Pro
Mac OS X (10.4.11)

Posted: Jul 15, 2010

View 9 Replies!   View Related
Software :: Couldn't Shutdown, Restart, And Logout?
I couldn't eject external disk, searching on internet followed a suggestion to delete in home folder library/preferences.still didn't work and I restart the computer and it worked. I can eject the external disk. I continued browsing the internet for several hours. And when I wanted to shutdown I clicked the apple menu choose shutdown nothing came up, no dialog box. I tried the control+alt+command+eject didn't work either.

Posted: Mar 31, 2009

View 1 Replies!   View Related
MacBook Pro :: Shutdown, Restart, Logout Does Not Work
I have MBP 15" 2011 running Lion 10.7.3. When I try to restart, shutdown, or logout it does nothing. No warnings and it doesn't freeze.

Pro, Mac OS X (10.7.3), 2011

Posted: May 1, 2012

View 1 Replies!   View Related
OS X :: Frozen App Refuses To Force-quit; Prevents Restart Logout?
Is there any way to go about dealing with an application that has frozen (or results in the spinning of the 'beachball of death')...and then to top things off, decides to prevent you from force-quitting it as well!! Not being able to force-quit a stuck App is a major problem, because it means that I can then not log-out, restart or shutdown my computer...inevitably, my only option is to hold down the power button on my machine to force-shutdown!

Posted: Dec 14, 2008

View 2 Replies!   View Related
Power Mac G5 :: Logout Has Timed Out / Can't Restart - Program Unable To Force Quit
I have had a recurring problem with this, various programs will freeze but I can't force quit them, I also can't restart or shutdown due to the program that won't quit.

Duo Core 2.3 G5
Mac OS X (10.4.6)
Late 2005

Posted: Aug 29, 2009

View 3 Replies!   View Related
OS X Tiger :: Computer Won't Shut Down Or Restart Without A "hard Shut Down"?
Computer won't shut down or restart without a "hard shut down" then it only boots up in the last running OS partition or external hard disk.


Posted: Mar 7, 2010

View 1 Replies!   View Related
OS X :: Unable To Shut Down With Multiple Users Active
I enabled the Mac equivalent to fast user switching (allows more than 1 profile to be logged in); when I want to shut down the system I get box that says other people are signed on, if you want to shut down, enter user name and password.

The problem is that no matter which user id/password combo I put in, it is not recognized; not even either of the admin users.

Posted: Apr 16, 2009

View 4 Replies!   View Related
Snow Leopard :: Cannot Shut Down MB / When Multiple Users Are Logged In
OK this is weird. I updated my MB Pro from 10.5.6 to 10.6.1 last night. I am unable to shut down the computer with multiple users logged in, from my admin account, unless I type in my username with the exact propercase I used when I set up the account. This wasn't the case before as all lowercased letters were accepted and are used on our other Leopard-based Macs.

Initially I thought, "OK, SL is more strict with the username/password." However, the other admin can log us all out in her merry old fashion: uppercase, lowercase, propercase be damned.The only other fact I can think of is that SL was installed under my admin account (if that's relevant).

MacBook Pro
Mac OS X (10.6.1)

Posted: Oct 16, 2009

View 2 Replies!   View Related
OS X Tiger :: Cannot Restart Or Shut Down
From the apple menu I cannot shut down, restart or log off. When I click shut down, etc from apple menu, nothing happens. I can't force quit and I cannot access about this Mac either.

All other items in the apple menu are working.

The only thing connected to the computer is my printer.

iMac 4,1
Mac OS X (10.4.11)

Posted: Jun 20, 2009

View 1 Replies!   View Related
Mac Pro :: When Trying To Logout, Keep Getting "the Application Safari Canceled Logout"
When trying to logout, I keep getting "the application safari canceled logout" even though I am not in Safari. This only recently started happening and I'm wondering if it is a setting issue or bug. Can someone tell me what to do?

Posted: Jun 8, 2012

View 1 Replies!   View Related
OS X :: How To Prevent Users To Restart / Shutdown
Is is possible to prevent users to restart/shutdown a computer from the Apple menu in Mac OSX? Is it possible to create some kind of a special group that will have rights to restart/shutdown computer? I have a mac here with many users. From time to time people restart the computer without any particular reason disturbing work of others. I need to find a way to prevent user from doing it deliberately.

Posted: Apr 7, 2010

View 4 Replies!   View Related
MacBook Pro :: Will Not Shut Down Always Restart
I have just got my work macbook pro(late 2009) back from the Apple genius' after taking it in to repair the screen. It now won't shut down properly. If I go to the Apple menu in the top left corner and select shut down, it shuts down but restarts. This also happens when I press the power button and select shut down. If I hold my finger down on the power button it shuts down and doesn't start back up again but as soon as I connect the macbook to the power cable, it's boots up again without me touching a button.

This has only started happening since I got it back from Apple this morning. I have spent a good 45 minutes on the phone to Apple trying to fix it and they are now sending someone out to collect the macbook to take it for repair on Monday. They say it will take up to 10 working days for to be repaired depending on the fault but I can't afford to lose it for this long as it's a work laptop. I have held down various combinations of keys whilst restarting, had it start in safe mode etc. Still won't do it.

Macbook Pro
Mac OS X (10.6.4)

Posted: Sep 30, 2010

View 6 Replies!   View Related
OS X Tiger :: G5 (2.3 GHz) Will Neither Restart Nor Shut Down
I unplugged everything except the monitor and keyboard. I ran AppleJack under the deep cleaning mode ("applejack AUTO") after first running it in the normal setting ("applejack auto shutdown"). Still, it will not shut down - even under single user mode as is required when using Applejack. Needless to say, I tried everything else first, although I was a little hesitant to shut down everything via Activity Monitor as a first try. Still, running Applejack should have cleaned everything out. The only changes I've made to this computer is to put a second hard drive in the "B" bay. This is the HD from my previous G5 that had a power supply meltdown. I pulled the HD and put it in the lower bay ("B") and continued to use it as my start up drive in my replacement G5. Does it matter which of the two HDs is my start up?

Intel 8core
Mac OS X (10.4.11)
G5 dual 2.3 GHz / 2.5 GB RAM

Posted: Nov 2, 2010

View 14 Replies!   View Related
PowerPC :: G4 Locked Up - Cannot Restart After Shut Down
My PowerBook G4 15" alu 1.25 ghz locked up out of nowhere the other night (while only running firefox). Couldn't even force quit, so after a long wait I manually shut it down. Then I couldn't get it going again. I pulled the battery, let it sit overnight, and then it started up, only to freeze up again in 30 minutes. Same routine yesterday (though it lasted an hour or so).

I live in Germany and the only Apple store is hours away. And of course my Apple Care is expired. I've zapped the PRAM, reset the PMU, ran first aid on disk utilities (everything came back OK), but I'm freaking out. This thing is seriously important to me, and I can't afford to replace it. I've read plenty of speculation that it could be the logic board, or that it's locking up from overheating, or maybe the hard drive is going bad (though the tests come back OK).

Posted: Jan 26, 2009

View 4 Replies!   View Related
OS X :: MBP Cannot Shut Down / Log Out Or Restart?
My early 08 MBP has seemed to have lost the ability to do the above 3 functions. Pressing the power button does not bring up the shut down/restart/sleep menu and going through the menu bar and clicking "shut down" does nothing either. Pressing cmd + shift + Q does nothing when it used to bring up the log out option. It's only been like this the past few days, I noticed when I was prompted to reboot for the SMC update but OSX did nothing after I clicked the reboot button. The only way to shut down or reboot is to perform a forced shut down.

I've repaired disk permissions, repaired the disk, reset the SMC and the PRAM but nothing has worked.

Posted: Jun 10, 2009

View 3 Replies!   View Related
OS X :: Snow Leopard Not Shut Down Or Restart
I'm running a 2007 silver Imac and just upgraded to SL. Aside from all my apple aps (ie. logic pro studio 8) running slower than molasses rolling up a hill. My mighty mouse (wired) jumping to the corner of the screen all the time and WiFi won't stay connected to my router for more than a few hours at a time (when this happens it also likes to ask me for the password it already knows and rejects it when i reenter it?

And my computer won't shut down or restart? I read in another thread about this happening with multiple accounts and a log out being needed but I don't have other accounts. So I have nothing to log out from? I'm super disappointed and am tempted to switch to windows 7, but I've already invested a small fortune into my apple and apple exclusive software like the looser that I am. And you'll be saving a perfectly good computer from being thrown out the window.

Posted: Oct 13, 2009

View 1 Replies!   View Related
IMac Intel :: Won't Shut Down When Shut Down Clicked
My iMac won't shut down when I click shut down from the apple. I have to hold the button on the back to shut down. How can I fix this?

Mac OS X (10.5.8)

Posted: Oct 31, 2009

View 2 Replies!   View Related
Power Mac G5 :: Shut Down/Restart From The Keyboard?
Is there a key command for shutting down my Mac that works with the newer, thin, Apple keyboard with the numeric keypad? I miss having a power switch on my keyboard.

2.4 Ghz Intel Core 2 Duo MacBook
Mac OS X (10.5.6)

Posted: May 6, 2009

View 1 Replies!   View Related
MacBook Pro :: Can't Shut Down Or Restart
I have recently attempted to shut down and restart my Unibody 15" Macbook Pro. However, upon attempting this, I receive this message:

"The application iTunes cancelled restart. To try again, quit iTunes and choose restart from the Apple menu."

Now iTunes wasn't open in the first place, but I open it anyway and quit it. I try again. Same message.

I am really becoming frustrated. What should I do? Let it run out of battery? And why am I receiving this message?

Macbook Pro
Mac OS X (10.5.7)
15 Inch

Posted: Jul 3, 2009

View 3 Replies!   View Related
OS X Leopard :: Mac System Will Not Restart Or Shut Down
I have been unsuccessfully trying to update Itunes for my Macbook and then it tells me that I need to update Safari, then I have to update Mac OS. I have downloaded all the updates and when they ask for a destination folder I get the big old red exclamation point that tells me that it can't be done. It tells me that the volume does not meet the requirements. I don't even know what that means? I am so not used to MACs yet but I'd like to learn. I think the problem is that it will not do a restart or shut down. When I choose those options my screen stays the same and nothing changes. I have tried to remove the battery, closed the cover, and then re-opened it about 5 mins later only to see the same screen saver and nothing has changed.


Posted: Sep 23, 2009

View 2 Replies!   View Related
MacBook Pro :: When Chose Shut Down It Would Restart Instead?
After upgrading to Snow Leopard, I noticed maybe one out of ten or so times when I chose shut down it would restart instead. I'm really good about basic system maint. such as permissions, running the latest version of cocktail, etc.

Now over the past few months its increased, and now the past 2 weeks it will not shut down at all. Every time I shut down it restarts instead. My system is updated to the most current version of Snow Leopard(10.6.2), all of the security updates, etc. I don't have any system hacks or anything else.I'm hoping to figure this out since I like to schedule my computer to start in the am a bit before I wake up so I'm up and running.

2.33 Ghz Intel Core 2 Duo Macbook Pro 17"
Mac OS X (10.6)
2.33 Ghz Intel Core 2 Duo Macbook Pro 17"

Posted: Feb 24, 2010

View 4 Replies!   View Related
MacBook Air :: No Shut Down Or Restart Only Go To Sleep
My macbook air will not shut down or restart, but it will go to sleep.

macbook air
Mac OS X (10.6.2)

Posted: Mar 11, 2010

View 1 Replies!   View Related
OS X Tiger :: Won't Restart Or Shut Down
My iMac G5 won't RESTART or SHUT DOWN after an update is downloaded. Is it OK to unplug the computer? Also, trying to shut it down with the power button doesn't work.

Mac OS X (10.4.11)

Posted: Jul 30, 2010

View 7 Replies!   View Related
MacBook Pro :: Keep Getting Message That Need To Shut Down And Then Restart?
I just got a new 13" MBP. I took the old 500GB 7200 rpm HD (which was operating perfectly) out of my old 13" white MB and put it in the new MBP. Now at boot I get as far as a gray screen, then I get a black screen with text in several languages saying that I need to shut off and then restart the computer. I went through this drill 5 times with no indication that anything was improving. I am sure that the edge card connector is fully seated on the old HD.

Mini, MacBook, iMac, iPhone 3G
Mac OS X (10.5.8)

Posted: May 12, 2010

View 3 Replies!   View Related
OS X Tiger :: Cannot Shut Down Or Restart System Properly
My system is refusing to shut down, restart or log off when I do this via clicking on the apple sign. My force quit no longer works in any application and basically responds in the same way as when I try to restart or shut down. The monitor screen goes blue for a short while, before returning back to the desktop. Any programs that were open are now closed, but finder always opens two windows that seem to be stuck on the same search path. To close my system down I have to hold down the button on the front of my tower.

Also, upon start up, finder appears twice on my dashboard one on the left and the other on the right only one presents a black triangle at the bottom, and this is always the new duplicated version that appears on start up. When I try to click on certain info in my finder menu finder cut's out and reoppens the two finder windows again, does anyone know what is wrong and how I can fix this error without reinstalling Tiger from scratch as I do not want to loose certain software that I have accumulated on my system.

power mac g5
Mac OS X (10.4.10)
No Intel, using Tiger

Posted: Oct 25, 2010

View 1 Replies!   View Related
OS X :: Dock Disappeared - Can't Restart / Shut Down
I've been happily in love with my iMac since 2006. Never had any problems.

Just got back from working abroad over a month and my business partner (new to Mac) has been using my computer. Apparently the computer was switched on nearly 24/7 and only been restarted a couple of times.

At first everything seemed fine until I ran the software update.

First problem, there was an error when doing the security update so couldn't complete the whole update.

iMac still working fine though..

First, it took ages to startup, then the dock didn't load. Tried restarting at first, didn't respond, shutting down neither....

Then when opening finder, the menus on the left hand side, Hard Drive, Documents, Music, etc... all gone...

Most applications won't open... even some jpegs, pdfs, etc...

Also the DiskImageMounter, Terminal and probably loads of other stuff has disappeared I'm not even aware of...

Tried to open 'About this Mac'... no response...

Tried to open.. 'Mac OSX Software' the following message appeared... Your system settings are being updated. Unable to open your preferred Web browser. Try again in a few minutes.

I've looked at the utilities folder, checked the CoreServices, tried 'killall Dock' (discovered that the terminal utility disappeared), etc, etc.

Posted: Dec 2, 2009

View 1 Replies!   View Related
MacBook Pro :: Click Shut Down But Restart Again
I have a 15" MacBook Pro unibody, when I click shut down, to turn it off, it just restarts! It doesn't shut down. The only way to turn it off is to hold down the power button for a few seconds. Even then, sometimes when I do that, it will randomly power up without touching it at all.

Posted: Jul 29, 2010

View 6 Replies!   View Related
Intel Mac :: Does Not Shut Down Or Restart Properly
My iMac 27inch, Mid 2010 2.93 ghz i7 running Mac OS X Lion 10.7.3, doesn't shut down or restart properly. Once I choose the option in apple menu it goes into white screen with a wheel spinning, it freezes there. The only to proceed is by manually holding the power button.Checked and repaired all disk permissions in standard and recovery mode, reset PRAM and SMC, did couple of cleaning procedures of cache and relative, did a whole virus running procedure. Cant figure out what has happened. It happens after I operate computer after turning it on, but it does shutdown and restart if its done straight away after turning it on without opening anything. I tried to monitor maybe it some software that makes act like that, but didn't find a link.

iMac, Mac OS X (10.7.1), 27 LED cinema display

Posted: Apr 1, 2012

View 6 Replies!   View Related
MacBook Pro :: It Will No Longer Shut Down Or Restart
I am running a Macbook Pro using OSX Snow Leopard 10.6.8. 

For the past few days, I am completely unable to restart or shut down the system, unless I hold down the power button. 

I have checked Disk Utility -> Verify, and it says my HD is fine. I don't know what else I can do?!

MacBook Pro (15-inch Late 2008), Mac OS X (10.6.8)

Posted: Apr 20, 2012

View 7 Replies!   View Related
OS X Leopard :: Automatic Login For Multiple Users On Restart
How to automatically log-on multiple users upon a restart. I have the admin user on automatic login after power failure, but other users need to be restarted too since the G4 is used a server.

powermac g4
Mac OS X (10.5.7)

Posted: Sep 24, 2009

View 6 Replies!   View Related
OS X Leopard :: Permissions Repaired Still Unable To Restart / Shut Down
As the subject title says: my mac won't shut down, restart or log out, unless I press the power button. I've already verified and repaired permissions using Disk Utility, but nothing seems to change. I've been having this problem for quite some time now, but it hasn't bothered me untill I found I needed 10.5.5 for software I wanted to use.. I'm now still running 10.5.2. Whenever I finish downloading the software update, I'm asked to restart my computer. I'm forced to use the power button and when it has rebooted I'm still running 10.5.2 Can anyone tell me if there's a way to fix these restart issues? And if not, maybe a way to install the software update without restarting?

Macbook Pro 15"
Mac OS X (10.5.2)
2Gb RAM, 2Ghz, 100GB HD, 250GB exHD

Posted: Jul 16, 2009

View 7 Replies!   View Related
Power Mac G5 :: Freezing After Restart Or Shut Down Commands
Perhaps this is a common problem, as I have seen it happen before, but I have a Mac G5 in my lab that, after being told to restart, or shut down, the icons disappear like normal, but it just sits there with the desktop background up. No shut down, no restart. I can restart manually by holding down the power button, but this machine is the master image for the lab and has to be able to shut down by timer, due to our college's "green" policies. If it won;t shut down on it's own, and has to be done manually, it defeats the purpose.

I've already resatrted from the CD and ran Disk Utility to repair and verify permissions. It did find errors, and said it fixed them, but after restarting from the hard drive again, it is still freezing after given the shut down or restart commands. The cursor still moves and the desktop background are there, just no icons or dock.

PowerMac G5 1.6Ghz
Mac OS X (10.4.8)
Also using MacBook Pro 2.0Ghz

Posted: Jun 18, 2009

View 1 Replies!   View Related
OS X Leopard :: MBP Shut Down - Repair Permissions To Restart
Less than a year old. Running Leopard. Just happened the first time today. Working on photoshop, had other programs open; itunes, safari, mail when the screen curtain came down and the message said something to the effect "Your computer is shutting down. Hold down the power button and then restart". Didn't notice a specific error message. Did just what it said, restarted and the deadly beeping came up and it wouldn't start. Waited several minutes and then it booted. Ran disk utility, from internal, and couldn't 'mount' the drive. Ran it from the disk and it verified OK. Repaired permissions and restarted. OK. Then a short time later it did the same thing. Not as many programs open at that time.

G5 Quad 2.5 GHz, UMBP 2.53
Mac OS X (10.4.11)
Final Cut Studio, Photoshop, After Effects, Mackie Onyx firewire pre-amp.

Posted: Nov 25, 2009

View 7 Replies!   View Related
Copyright 2005-08, All rights reserved