Intel Mac :: Will Not Shut Down Or Restart Using The Apple Menu

Mar 9, 2012

I have an iMac running 10.7.3 that will not shut down or restart using the apple menu.  The only way to get this machine to shut down is to hold down the on/off button on the back of the computer.  This has been a problem for quite some time and may have started with Lion, but I’m not sure. .

Info:
Mac OS X (10.7.2)

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IMac (Intel) :: Can't Restart Or Shut Down From Apple Menu

Dec 11, 2014

I can't restart or shut down my mac from the Apple menu

Info:
iPhoto '11, OS X Mavericks (10.9.1)

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Intel Mac :: Cannot Restart Or Shutdown It From Apple Menu

Apr 18, 2012

Cannot Restart or Shutdown my iMac from the Apple menu.

Info:iMac, Mac OS X (10.6.8)

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Intel Mac :: Does Not Shut Down Or Restart Properly

Apr 1, 2012

My iMac 27inch, Mid 2010 2.93 ghz i7 running Mac OS X Lion 10.7.3, doesn't shut down or restart properly. Once I choose the option in apple menu it goes into white screen with a wheel spinning, it freezes there. The only to proceed is by manually holding the power button. Checked and repaired all disk permissions in standard and recovery mode, reset PRAM and SMC, did couple of cleaning procedures of cache and relative, did a whole virus running procedure. Cant figure out what has happened. It happens after I operate computer after turning it on, but it does shutdown and restart if its done straight away after turning it on without opening anything. I tried to monitor maybe it some software that makes act like that, but didn't find a link.

Info:
iMac, Mac OS X (10.7.1), 27 LED cinema display

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Intel Mac :: 21.5 Suddenly Shut Off (instantly) And Can't Restart It

Mar 12, 2012

While working on my iMac, it suddenly went off. No warning at all. I've tried all the basic stuff and nothing happens. Holding the power button in and I don't hear the normal sounds. Thought it might have overheated but after it's cooled down, still nothing.

Info:
iMac, Mac OS X (10.7.3)

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Intel Mac :: It Will Not Shut Off/restart Or Let Download The New Updates - Have To Quit The TextEdit First

Mar 12, 2012

My imac will not shut off/restart or let me download the new updates because it says I have to quit the TextEdit first, but it will not let quit it. When I open up the TextEdit the Quit option is in a faded black/Grey color and does not do anything when I click on it.

Info:
iMac (27-inch Mid 2011), iOS 5.1

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IMac (Intel) :: Can't Shut Down Or Restart / It Keeps Saying Photos Are Being Imported To Photo Library

Aug 28, 2014

I have a Imac. I can't shut down or restart. It keeps giving me a pop up "Photos are being imported to the photo library". I can't even quit iPhoto.

Info:
iMac, iOS 7.1.2

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Intel Mac :: It Freezes Everytime I Unplug An Apple Usb Cord When I Shut Down

Apr 12, 2012

I dont get it, the usb cord that I am using is an apple product. Everytime I plug my iphone to transfer music, upgrade, and such to my imac and then when I shut down my imac it freezes? I have a leopard latest version 10.6.8.

Info:iMac, Mac OS X (10.6.8)

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Intel Mac :: Select Apple Menu Without Mouse?

Jun 27, 2012

My mouse running out of battery, now i want to select apple menu for shutdown, restart or open any programm with key board, how can I do that?

Info:
iMac, Mac OS X (10.7.2)

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Intel Mac :: System Preferences In Apple Menu Is Not Opening

Feb 29, 2012

System preferences in apple menu is not opening

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Intel Mac :: No Longer Go To Sleep Using Apple Dropdown Menu?

Jun 2, 2012

How can I get my iMac (Intel / Lion 10.7.4) to go to "sleep" using the Apple drop down menu. I have never had a problem until recently.

Info:
iMac, Mac OS X (10.7.3), No iCloud after Lion download

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Intel Mac :: Computer Keeps Needing To Restart / Won't Allow To Submit Error Report To Apple

Mar 19, 2012

My IMAC keeps prompting me to restart after the screen turns grey. Essentially, after a few hours of use, the screen turns dark grey, filling in from the top to the bottom slowly. Once the screen has the dark grey hue, directions pop up in the middle of the screen for me to restart the computer. Once I restart it, the computer automatically generates an error box to report to apple. However, when I click the box to submit to apple, even if when the computer is connected and running well, it will not allow me to report it.

Info:
iMac, Mac OS X (10.5.8)

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OS X :: MBP Cannot Shut Down / Log Out Or Restart?

Jun 10, 2009

My early 08 MBP has seemed to have lost the ability to do the above 3 functions. Pressing the power button does not bring up the shut down/restart/sleep menu and going through the menu bar and clicking "shut down" does nothing either. Pressing cmd + shift + Q does nothing when it used to bring up the log out option. It's only been like this the past few days, I noticed when I was prompted to reboot for the SMC update but OSX did nothing after I clicked the reboot button. The only way to shut down or reboot is to perform a forced shut down.

I've repaired disk permissions, repaired the disk, reset the SMC and the PRAM but nothing has worked.

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MacBook Pro :: Can't Get To Shut Down Or Restart

Jun 4, 2014

Finder is refusing to let me shut down my macbook. 

I have tried multiple ways to try and get my mac book pro to shut down, but every time finder pops up and tells me that "there are operations still running, quit them and then try again" something along those lines. I've tried to end processes in the activity moniter, I've done the command + option + escape and the window pops up and shows there is nothing running. I've also tried to hold down the power button for 7 seconds and it still says I am unable to shut down my computer because there are processes still running.

I really don't want my computer battery fried by having it on all day, every day.  

Info:
MacBook Pro

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OS X V10.7 Lion :: Shut Down Disappeared From Menu

Jun 22, 2012

the Shut Down option in the Menu bar has disappeared. Can anyone suggest how I can get it back?

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PowerPC :: G4 Locked Up - Cannot Restart After Shut Down

Jan 26, 2009

My PowerBook G4 15" alu 1.25 ghz locked up out of nowhere the other night (while only running firefox). Couldn't even force quit, so after a long wait I manually shut it down. Then I couldn't get it going again. I pulled the battery, let it sit overnight, and then it started up, only to freeze up again in 30 minutes. Same routine yesterday (though it lasted an hour or so).

I live in Germany and the only Apple store is hours away. And of course my Apple Care is expired. I've zapped the PRAM, reset the PMU, ran first aid on disk utilities (everything came back OK), but I'm freaking out. This thing is seriously important to me, and I can't afford to replace it. I've read plenty of speculation that it could be the logic board, or that it's locking up from overheating, or maybe the hard drive is going bad (though the tests come back OK).

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OS X :: Snow Leopard Not Shut Down Or Restart

Oct 13, 2009

I'm running a 2007 silver Imac and just upgraded to SL. Aside from all my apple aps (ie. logic pro studio 8) running slower than molasses rolling up a hill. My mighty mouse (wired) jumping to the corner of the screen all the time and WiFi won't stay connected to my router for more than a few hours at a time (when this happens it also likes to ask me for the password it already knows and rejects it when i reenter it?

And my computer won't shut down or restart? I read in another thread about this happening with multiple accounts and a log out being needed but I don't have other accounts. So I have nothing to log out from? I'm super disappointed and am tempted to switch to windows 7, but I've already invested a small fortune into my apple and apple exclusive software like the looser that I am. And you'll be saving a perfectly good computer from being thrown out the window.

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OS X :: Dock Disappeared - Can't Restart / Shut Down

Dec 2, 2009

I've been happily in love with my iMac since 2006. Never had any problems.

Just got back from working abroad over a month and my business partner (new to Mac) has been using my computer. Apparently the computer was switched on nearly 24/7 and only been restarted a couple of times.

At first everything seemed fine until I ran the software update.

First problem, there was an error when doing the security update so couldn't complete the whole update.

iMac still working fine though..

First, it took ages to startup, then the dock didn't load. Tried restarting at first, didn't respond, shutting down neither....

Then when opening finder, the menus on the left hand side, Hard Drive, Documents, Music, etc... all gone...

Most applications won't open... even some jpegs, pdfs, etc...

Also the DiskImageMounter, Terminal and probably loads of other stuff has disappeared I'm not even aware of...

Tried to open 'About this Mac'... no response...

Tried to open.. 'Mac OSX Software' the following message appeared... Your system settings are being updated. Unable to open your preferred Web browser. Try again in a few minutes.

I've looked at the utilities folder, checked the CoreServices, tried 'killall Dock' (discovered that the terminal utility disappeared), etc, etc.

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MacBook Pro :: Click Shut Down But Restart Again

Jul 29, 2010

I have a 15" MacBook Pro unibody, when I click shut down, to turn it off, it just restarts! It doesn't shut down. The only way to turn it off is to hold down the power button for a few seconds. Even then, sometimes when I do that, it will randomly power up without touching it at all.

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MacBook Pro :: Can't Logout , Restart Or Shut Down

Feb 14, 2012

SOME ago, I came across a strange problem on my macbook pro: I wast able to log out, restart or shut down using the apple menu, nor using the power button, which just won't respond.When I try to restart, nothing just happens. No spinning wheel, nothing. The only way to restart is to use sudo reboot in the Terminal.This problem started short after I installed a program called FontForge, but uninstalling it didnt help, nor did recovering the system from an older Time Machine backup (from the time before I installed the FontForge). Finaly I thought it could be something about the SMC and I reseted both it and the PRAM, but without any success. Then I did a re-installation of Mac OS X Lion using Lion recovery, but still no difference and now Im beginning to feel quite clueless.

Info:MacBookPro, Mac OS X (10.7.3), 13" Mid 2010

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MacBook Pro :: It Will No Longer Shut Down Or Restart

Apr 20, 2012

I am running a Macbook Pro using OSX Snow Leopard 10.6.8. 

For the past few days, I am completely unable to restart or shut down the system, unless I hold down the power button. 

I have checked Disk Utility -> Verify, and it says my HD is fine. I don't know what else I can do?!

Info:
MacBook Pro (15-inch Late 2008), Mac OS X (10.6.8)

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OS X V10.7 Lion :: Why MBP Does Not Shut Down / Restart Anymore

Jun 5, 2012

Ever since I have upgraded to Lion from Snow Leopard, sometimes MacBook Pro doesn't shutdown or restart. I choose shutdown or restart it logs me out then there is the gray screen with the turning little dotted circle and it doesn't reboot or turn off, so I have to hold the power button and manually turn it off.

Info:
MacBook Pro, Mac OS X (10.7.4), Magic Mouse, and airport express

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Software :: IBook G4 Will Not Shut Down From Drop Down Menu

Jun 13, 2009

My iBook G4 ( 1.2 GHz, Mac OS X Ver 10.5.7 ) won't shut down from the Apple drop down menu. It does shut down if I hold the power key down, but I am concerned that will cause problems eventually. I have run disc utility and reset the PMU, no change. What could it be? I have read other threads but I didn't see how to fix it.

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IMac :: No Shut Down / Restart Or Logout Users

Nov 12, 2010

I often have an issue where my iMac won't shut down, restart or logout users. Basically, when I click Shut Down or Restart, the desktop icons disappear as if the computer's getting ready to shut down (the desktop wallpaper remains) and it just sits there and won't shut down. I have to hold down the power button on the back of the computer in order to get the computer to shut off. This often happens when I try to logout a user. I'd say this happens about 2/3 to 3/4 of my attempts to shut down or logout a user.

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OS X :: IMac 10.5.7 - Frozen On Restart - Forced Shut Down

May 13, 2009

I downloaded Mac OS X 10.5.7 from the Apple website rather than using Software Update only to save time. I used Software Update to get 10.5.7 on my MacBook Pro and it took 35 minutes to download the package. Using the Apple website for my iMac, the download took about 15 minutes.

I then began the installation of 10.5.7 on the iMac. Everything went fine until it was time to restart. The computer froze on restart. I had to hold down the power button to turn off the iMac. Then I started it up and it began to load for quite a while (normal after an update). Then I logged in and went to "About This Mac" and it read that I had Mac OS X 10.5.7.

Obviously, this is an unorthodox way of updating. But am I safe with this method? Was it just a minor glitch?

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Software :: IBook G4 With Tiger 10.4.11 Won't Restart Or Shut Down?

May 12, 2009

When I select Restart or Shut Down from the Apple menu, all of my apps close, but then it just sits there showing the desktop pattern. The cursor remains live. Nothing else happens. I have to hit ctrl-opt-power to force a power down.

This happens regardless of which account I'm logged into. (I have an extra "safety" account that I never use for anything. It has admin privileges.)

It also happens if I click Restart or Shut Down in the Login screen.

It also happens if I force reboot into Safe Mode and then try to Restart or Shut Down.

This iBook (see sig below) has a brand new HD in it, and I just spent an entire day doing a fresh reinstall of Tiger and all of my apps.

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Mac Pro :: Lion: Restart And Shut Down Processes Hang?

Apr 28, 2012

After "upgrading" to Lion, my MacPro refuses to complete either a Restart or Shut Down cycle.  How can I discover what is hanging up the process?  System: MacPro1,1; 8GB RAM, OS X 10.7.3, 4x2TB internal drives, all software updates applied.  

Info:
Mac Pro, Mac OS X (10.7.3)

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OS X V10.7 Lion :: Shut Off Automatic Apps On Restart

May 11, 2012

In Lion, when restarting, many apps restart as well and open up many docs, slowing startup with stuff I don't want. I have unchecked the "restore windows when quitting and re-starting" box in system preferences>general. There has been no effect. Now what?

Info:
Imac Intel, Mac OS X (10.5.1)

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MacBook Pro :: Safari Keeps Canceling Shut-down/restart

May 18, 2012

I can't shut down or restart because Safari keeps canceling it.  Can't force quit Safari either. don't scare the bejeebus out of a non-techie? 

Info:
MacBook Pro (15-inch Early 2011), Mac OS X (10.7.4), It's Mac OSX but not the rest of it

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OS X V10.7 Lion :: Why Does Macbook Pro Restart In Few Seconds After Select 'shut Down'

Apr 10, 2012

When I select shut down, the computer goes off and comes on again in a few seconds.It doesn't come on quickly like it does when I select restart.It's like a ghost is in there.

Info:
macbookpro, Mac OS X (10.6.5)

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