IMac (Intel) :: Played Disk In ITunes But Then Could Not Get It To Eject?

Jun 5, 2014

My husband (who has my old iMac) inserted a CD that a friend gave him into his disk drive. He played the disk in iTunes, but then could not get it to eject. I came over to "help" and after clicking the eject button in ITunes and then holdiing the eject button on the keyboard down for some time, the drive is stuck in kind of a loop trying to eject the CD.  Here are the things that we have tried: 

restarting the iMac

shutting it down and rebooting after waiting a while

shutting it down and unplugging it. Waiting for a while and then plugging it back in and rebooting

rebooting while holding the eject button down (on keyboard)

resetting the PRAM by holding down option-command-p-r while booting

drutil eject -drive internal in Terminal Mode 

Info:
iMac, Mac OS X (10.7.5), 2.16 GHZ Intel Core 2 Duo

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