Software :: Won't Unlock / Can't Find Settings To Reset Password
Jul 5, 2008
My mother works for a school district which provides laptop computers. They recently rolled over to newer computers and my mother purchased the old one from the school. Most everything works normally, although there are quite a few things(system preference e.t.c..) which require a admin name & password. It has been impossible for me to acquire these from the school and I am looking for a way to override these. I read on a forum to reinstall the hard drive from an operting cd. I have no cds whatsoever with the computer. Would love any suggestions on how to override thise system admin & password problem.
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Oct 10, 2007
So is there any way to unlock Terminal? Admin locked it (message comes up saying it's locked) and I don't have privileges.
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Sep 11, 2009
I have a MAC G5, OS 10.5.8. I wanted to change some settings on the computer, but when I entered the administrator password it did not work.I was told that I had to boot up with the system CD and then enter a new admin password, which I did. It seemed to work fine.Now I would like to eliminate the password entirely, but when I go to that section and enter a password, it reads "Incorrect Password"! It seems to work for individual applications, but when it comes to eliminating the password completely, no luck. Could it be looking for the old (UNKNOWN) password? If so I have tried everything and still nothing.
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Apr 7, 2012
Yesterday we set up the computer at the Apple Store. When entering the Password for the computer, apparently we thought we were entering one thing when in fact we entered something else. Now I can't log into the computer to install new printer software, reset/change my password or anything else. I have tried looking through the Manual for the iMac 27-inch, Mid 2011 and can't find anything for resetting the password, finding it in the Keychain Access, etc. The computer is a waste if I can't reset the password to install the apps I need on it.
Info:
iMac
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Jun 6, 2012
I'm trying to update Flash Player and it is asking me for my admin password. I forgot it. How can I find it or get a new one?
Info:
iMac, Mac OS X (10.6.8)
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Jun 4, 2014
I have to download a software for my college class but I need the password for my computer and I dont know it. How do I reset or find out my password?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Feb 8, 2008
Received ibook that belonged to a dead relative(rip) but it requires a user ID and password to log on and we have no clue what it is or how to reset it.
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Jun 4, 2012
I lock the network preferences panel in the System Preferences, and the 10.7.4 Lion OS unlocks them when the computer restarts or when it is shut down and turned back on. I want to keep them locked. Is there a way to stop Lion from changing your preferences without asking?
Info:
iMac, Mac OS X (10.7.4)
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Apr 6, 2012
I've lock my Mac using find my phone and can't unlock it
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3), iPhone 4S iPad 1 iPod Touch
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Oct 13, 2010
I recently created a Sparse Disk Image that I've password protected. When I try to open the Disk Image I get a popup window that has the words "Keychain Access" as the window title and the following text below that: "To perform this action you must unlock the keychain. Please enter the keychain password." Now, this is pretty straight forward (obviously). My question is, how do I (once I've unlocked the keychain and opened the Disk Image) immediately lock the keychain again so that if I step away from my computer my keychain isn't still open?
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Apr 1, 2012
I didn't feel like typing this situation out, so I choreographed an interperative dance for you all. Then decided a video might be a bit more clear:[url]
Info:
MacBook, Mac OS X (10.7.3)
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Sep 1, 2014
How do I unlock my printer when my password is lost in space?
Info:
MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.1)
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Apr 24, 2012
my iPhone 3gs is asking me for a password to unlock back up when i try to restore it. I updated to ios5 on a friends computer, I have tried every single password i have ever used and its not working...does this mean i lose everything?
Info:
iPhone 3GS
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May 15, 2012
how do i reset admin password if i forgot password and do not have start up disk
Info:
iMac, Mac OS X (10.4.11)
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Jan 8, 2011
I am trying to run Cache Out. The program asks for the system password. I type in my usual password that I use for installing programs, or trashing stuff from the system folder... It won't allow me to run the program, saying the password is wrong.
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May 22, 2012
I bought my first IMac last month. I changed my access password yesterday and now I can use my computer. It does not like the password I am typing. It asks me to get a Recovery Key. I have contacted Apple support and they told me to do a Recovery using the Command key and R at the beginning of the session. I have done that and it brings me back to the unlock my system with a password. How do I get a recovery key to unlock my system?
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Apr 25, 2012
I am having trouble remembering th initial password I set up for my mac when I first bought it. I am having difficulty downloading programs because I cannot remember my key chain password (login password).ow to reset it?
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Dec 4, 2014
In my User & Groups, it shows that a System Administrator with standard access is the current user for my iMac.A "System Administrator" is using an iCloud password to log in and unlock the screen. I cannot delete the user, nor change their password.I am running OS X Yosemite 10.10.1I purchased the iMac from a school closing auction.I know little of apple computers - be gentle.
I want to remove the "System Administrator" who recently appeared (within the last few days).How do I make my computer more secure? (I changed my iTunes password already.)
Info:
iMac, OS X Yosemite (10.10.1)
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Mar 5, 2012
My mother recently passed away and I've inherited her Mac Pro. She was the official "administrator" and no one knows her password. Is there any way to reset the password without knowing the original password? Or, is there a way to reset the whole laptop to factory settings? I'm not concerned about losing content from the laptop.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Jun 3, 2014
how to reset my mac pro as a all brandnew sitting
Info:
MacBook Pro, iOS 7
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Mar 5, 2009
Okay, so here is how my question comes about... I have already searched and could not find links to other threads..
I bought a G4 desktop from a guy on craigslist about a week ago and I want to upgrade from 10.3.9 to the newer 10.5. He has an administrative account on the computer and whenever I try and load the 10.5, it asks for his password. I called the guy wondering what his password was and he told me. I tried entering that in and it will not work. Now the guy will not answer his phone or his e-mail address. I know he was the original owner because of the information on the computer and the name on the business card he exchanged for mine.
I would really like to upgrade my OS but I need to know how to go about reseting the computer to erase 100% of everything on the computer. Can someone please help me, I am new to Mac and I don't really know what to do!!!
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Sep 14, 2009
Today the IT department at my university set up my Early 2008 MBP to work with the library WiFi. While doing this they completely messed up my airport settings so now I cannot connect to my home network. Is there anyway I can reset the network settings to default like they way they were before? I am running Snow Leopard.
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Feb 12, 2010
Running OS 10.6.2. A couple of days ago I noticed that my iCal was completely blank. Everything gone. Odd, but not a big problem - I just restored it from my iPhone. I just rebooted twenty minutes ago and my user profile has been completely reset - from the desktop settings to individual application settings. I haven't had any data loss as far as I can tell, but every single application setting has been reset - I've lost my bookmarks, startup settings, RSS subscriptions, everything that could possibly be customized within an application.
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May 24, 2010
My Sharp TV only support 1080i, so I use a DVI-DVI cable to connect a monitor, then use Mini DisplayPort to HDMI adapter connect Sharp TV.
Then boot Mac mini, I got Open Screen on Monitor, and I set HDMI adapter to 1080i, then I power off and unplug DVI cable and boot again.
Well, I got what I want on Sharp TV, it is 1080i, but I found a 720p, I selected it, now the TV becomes to black screen with "Invalid video signal"!
I reconnect monitor, so Sharp TV is ok, but if I unconnect monitor, the sharp TV will be black screen.
I thought it might be some display settings are saved, because it was good when I first use TV after set to 1080i, but I selected 720p that is PAL TV, not for mine NTSC TV, after that selected, THe sharp TV can't be used alone, how can I reset display settings? what can I do for this case?
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Mar 23, 2012
I am not using my macbook pro and would like to give it to a grandson; but I need to get rid of all my information before sending.
Info:MacBookPro, iOS 5.1
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Mar 23, 2012
I have the latest imac and I was wondering how to reset to factory settings, was it suppose to come with a DVD? If I need the DVD where would I go to get one ? The closest apple store is over three hours away.
Info:iMac
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May 26, 2012
Basically I bought an iMac last October, 21", 4GB standard manufactured settings ram etc. After a few weeks every time I quit an application and go back on it, it returns to its old settings. Whenever I remove a bookmark from the toolbar on Safari and restart it, it returns to the old settings, when ever I restart the computer the dock and background changes towards its original settings. This is starting to get really annoying, and I don't know what to do and I have installed all available updates.
Info:
iMac
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Jun 13, 2012
I would like to reset my iMac to the state that it was in when it was first turned on. How can I do this?
Info:
iMac, Mac OS X (10.7)
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Jun 17, 2012
I've been having this problem for a little over a month now, I've spent countless hours researching, and every possible solution that I've come across hasn't worked for me. I've reset my PRAM, I've repaired my disk and permissions multiple times, even by using the Disk Utility on my Recovery Partition. Â
Basically, about two months ago I (regretfully) changed my account shortname by going to System Preferences>Users & Groups, right clicking on my account and changing the shortname in the advanced options. Everything was fine, but now when I restart my iMac, my desktop wallpaper changes back to what it was on the day I changed my shortname, any apps that I add to my dock are removed after i restart, Safari opens up the guide that I was using to show me how to change the shortname, the "Users & groups" window even appears as soon as I log in to my account. Basically, my iMac seems to be booting back to the day I changed the shortname, now any changes I make aren't saved.Â
Everything keeps restting back to the way it was on the day that I changed my shortname. Since then, I've changed the shortname BACK to what it was the first time, hoping that would fix the issue. Â
Also, I'm not sure if this is normal, but if I go to "~/Library/Preferences/com.apple.desktop.plist", and check the permissions, "everyone" is on there twice:
It also does this for every other .plist file in my preferences folder.Â
Info:
iMac (20-inch Early 2008), Mac OS X (10.7.4)
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Jun 24, 2012
i need to reset my macbook to its factory settings without using the OS disc because i do not have one..
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