PowerPC :: G4 Always Asking To Restart - What To Do
Dec 21, 2008
I encounter problems on my Mac. I am currently using OS X 10.4.11. My system is PowerBook G4 1.33ghz. When I am doing my work or surfing the internet. There will be a logo pop up on the whole screen looks like the On Off Button switch on my PB. Than there will be some message that I need to restart my Powerbook. I have tried so many things, like changing my hardisks, reinstalling the OS.X but it still doesn't work. Everytime it happens all my data that I have done half way will be gone.
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Jan 27, 2008
My wife has a G4 iBook 1.33 GHz power pc, 1.5 GB DDR SDRAM, L2 cache 133 mHz, with Mac OSX - leopard - several times a day the following prompt appears - "You need to restart your computer. Hold down the power button for several seconds or press the restart button".
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Feb 8, 2008
I have a Powerbook G4 with an error message when I boot. "You need to restart your computer. Hold down the Power button for several seconds or Press the restart button". Restarting the computer doesn't work.
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Apr 25, 2008
G4 won't fully boot, we turned it off for the day, came in the next morning hit the power button and waited while it booted. It got held up at internet services, we unplugged it from the network restarted. It would boot all the way up so you could see the desktop wallpaper but then the black "you need to restart" screen would pop up.
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Jan 26, 2009
My PowerBook G4 15" alu 1.25 ghz locked up out of nowhere the other night (while only running firefox). Couldn't even force quit, so after a long wait I manually shut it down. Then I couldn't get it going again. I pulled the battery, let it sit overnight, and then it started up, only to freeze up again in 30 minutes. Same routine yesterday (though it lasted an hour or so).
I live in Germany and the only Apple store is hours away. And of course my Apple Care is expired. I've zapped the PRAM, reset the PMU, ran first aid on disk utilities (everything came back OK), but I'm freaking out. This thing is seriously important to me, and I can't afford to replace it. I've read plenty of speculation that it could be the logic board, or that it's locking up from overheating, or maybe the hard drive is going bad (though the tests come back OK).
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Aug 9, 2007
I have an iBook G4 (1.25g memory and 1ghz processor) running Tiger. I have never had any problems with my iBook in the past and now it seems the second my warranty expires I do. I was using it earlier today and the entire thing just locked up for the first time ever and little lines started appearing on the screen. I turned it off and rebooted it and it froze on the Grey screen, I repeated and it keeps doing the same things. It actually loaded a few times and then promptly froze. I tried booting from the CD and it freezes right on the screen to select your language (if it gets that far).
I went into applejack/single user (which runs fine) and repaired disk/repaired permissions/cleaned up system files/ and cleaned up virtual memory. I also used the fsck -y check disk which I'm assuming is the same as typing in 'applejack' and then selecting 1 (But I thought I would use it anyway). The first time I ran fsck it said it changed a system file. I then ran it again and it said that the HD seemed okay. Assuming that fixed the problem I restarted my computer and it froze...again. Or is there a way to reformat from single user?
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Feb 6, 2008
I am having problems booting my 700 mhz G4 Flat Panel Mac after connecting to my new Mac via Firewire to transfer a disk image of OS 10.4 I made from the DVD supplied with my new Mac. I was driven to trying this solution to upgrading my old Mac (from 10.2 to 10.4) after:
1) not being able to purchase a retail copy from Apple
2) not having a DVD drive on the old machine anyway, so connecting an external DVD drive and trying to load the OS software from the DVD install disks that came with my new Mac (old Mac saw the drive, tried to open the file but didn't know how)
So I learned about making a disk image of the DVD, which I did, then learned about connecting the 2 machines via firewire and starting up the old machine as a target disk. This all seemed to be working fine. The target disk image showed up on the new machine, I was able to drag the OS disk image to it and it appeared to copy the contents to the old machine. When I unplugged the Firewire and restarted the old machine it starting booting normally then just stopped, with a "You must restart your computer" message popping up on the screen. I have tried to restart the old machine several times with the same results and have unplugged the power then tried it again as well. Being far less than an expert at this I realize there are several ways this could have gone wrong, which is why included all the info. above - just wasn't sure which actions were relevant to helping figure out what to do next to get my old machine to boot, which is my most immediate problem. Dealing with the OS upgrade issue is also a concern.
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Sep 23, 2008
My friend has an iBook that keeps freezing. This startup screen appears every time. Though I have seen it before, it never reoccurred for me.
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Apr 18, 2010
About a week ago I had my iBook G4 freeze and display a message that said I need to shut down by either holding the power button for a few seconds or by pressing the restart button (white letters on black screen in 4 languages). I did, it rebooted and ran again. I started to get this on a more frequent basis until this morning the machine would reboot, start to run, would lock up again and then repeat the cycle.
It did not seem to correlate to what I was doing - mostly I Net and E Mail - and was not impacted by running on battery or AC. I tried to run Onyx to "clean" up the software but the program would start to run and then the system would freeze. The Restart Request Screen was not accompanied by any other indications of a problem.
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Dec 24, 2007
I get a message saying "You must restart your computer." (hold down the power key, blah blah).
I've researched a little bit, and apparently its indicative of a kernel panic.
It's not booting from CD either.... what's going on?
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Jul 21, 2009
I have a G5 Duo 2.7Ghz with 4Gb of ram (supplied with 2Gb, 2Gb added later).
Sometimes when it goes to sleep it can't be activated again and I have to trip the power switch and restart. When it goes to sleep the machine begins to run flat out as if it was about to take off!
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Aug 20, 2009
Ibook G4 shut down completely after pulling plug out of outlet. Tried to restart by holding down power button and nothing happens- no sounds, no chime, no light. Removed battery and shows all 4 lights light up. Power cord shows green light when plugged into outlet. Changed outlets etc. Several weeks ago had to get a new cord cause old cord would not keep computer charged even when plugged in. No problems after replacing cord until now. I cannot get it to restart.
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Apr 6, 2008
I started up my iBook today and it took me all the way through sign-in to my desktop before giving me a grey overlay with a little box saying that I need to restart. So I did and then it took me to my desktop again before scrolling code across the screen in a very messy, un-mac-like way. I tried getting into safe boot (restarting and pressing shift from after the tone until the apple and wheel show up) and it just ran the apple and wheel grey start-up screen for a while before kicking back into a normal restart and giving me the earlier results. So I went and got myself into single-user mode and ran the fsck -yf command. It told me this: Checking Catalog file Invalid extent entry (4, 190) Volume check failed Is there any way to fix this, to save my computer? I don't know anything about code or computers. My general mode of operation has been "I bought a /mac/. I shouldn't ever have to look at code."
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Feb 8, 2009
Everytime I turn it on I get a black box asking to shut down or restart the mac. I have managed to get it to turn on to powersave and managed to update the software. Thought it might help but just made it worse - it won't boot up at all now past an apple symbol with a little swirly thingy underneath (I apologise now for my lack of intelligence when it comes to computers/knowledge/names of things!) The first time I managed to boot the computer up it came up with the grey screen and a little folder flashing between a face and a question mark which I assume meant it couldn't find anything but that appears to have gone away now. I bought this computer new from Apple about 2 - 3 years ago and no disks were provided with it.
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Mar 4, 2009
I've been using macs all my life but have never run into this problem. My ibook g4 just recently going crazy on me. I had it running then this dialog box came up with the power symbol in it saying i needed to restart my computer so i did as it said.
After it chimed letting me kno it restarted the gray screen came up and i had the ? folder pop up. So i looked around online and the majority said it was my hard drive. My computer also had a bad battery it wouldn't hold a charge and the ibook itself had to be plugged in at all times. My ac charger pin broke (the part that goes into the computer) so i bought a new one a 45w but just recently finding out i need a 65w! But finally my computer does not turn on at all now. Before i go and buy a new hard drive and battery and charger.
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Jun 3, 2009
Got a tricky one here: powerbook G4, 1.25ghz, 1GB RAM (2x512), 80gb HD, APX, 15" LCD, serviceable battery, SuperDrive, OS: 10.4.11. It was brought to me with a boot problem: Computer turns on, gives the start up sound, backlight comes on, apple logo shows, spinner spins... then you get the dimmed screen, large option icon and "You must hold the power button and restart your computer": a kernel panic. I've seen this a few times before and the last time, I fixed it with a new hard drive and the removal of RAM from a bad ram slot.
What I did was:
1) Replaced existing 80GB HD with a backup 30GB drive. Then booted with a Tiger CD (the computer won't start with my disk warrior cd, nor with a tiger DVD). I was able to install Tiger and restart the computer. But the airport card doesn't show up. I tried a known good airport extreme card and this too has not shown up.
2) I hooked up the 80GB drive to my PC via MacDisk and checked it. Sure 'nuf it had loads of problems. MacDisk went through and fixed it (I'm not sure what the problems were as I'm new to MacDisk and don't know what it's looking for and fixing when it does).
3) With the computer running the 30GB known good HD, I started having the same kernel panics so I removed the first RAM chip (512MB) and tried to reset the PRAM.... here's where it went wonky. (I know, only change one thing at a time...)
4) As I said I tried to reset the PRAM (Option, Command, P, R, at start up). While I can get the computer to not boot, it won't restart. I don't know if this is just unique to this machine. Next I tried to reset the NVRAM and again got nothing. The screen wouldn't come on at all. After about three or four resets, the computer did start in Open Firmware mode. I reset the NVRAM from there and restarted (reset-nvram, reset-all). Still nothing on restart.
5) After trying to start it 15 times like this, I swapped the bottom RAM card to the top slot and removed the airport card (again, I'm stupidly trying to change two things at a time). BAM, computer boots... I put back in the 80GB drive that's been "fixed" by MacDrive and BAM, that boots fine too.
So then I put back in the airport card and it will boot, but won't recognize the airport card. I've re-seated it about a dozen times and have used terminal cleaner on the card and on the socket for the ribbon cable from the card slot to the logic board. As it sits, I can't get the airport card (either of the two) to show up at all. I did realize that the open firmware did reference a problem, but I forget the code now and when I looked it up, the references were to a failure of the airport card, but there were also more general references, so I can't be sure.
I'm thinking now that it's the airport card controller on the logic board, the bottom RAM slot and a corruption of the hard drive. Yes, there was a history of moisture into the device and I think a drop in it's past too. I'm the Mac repair technician for the people at the local bike shop, so I get to trade my repair work for their bike repair work. The problem is that they ride their laptops like their bikes, hard and greasy. I'm really wondering about ways to get the airport card back up and running. Or, baring that, a good card-based wireless adapter that I can slide in.
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Jun 22, 2012
when occurs a suspension of hard drive activity, manually or after a period of inactivity, this suspension seems to be incomplete (a ventilator continue to run) therefore my mac (power-mac G5, OS 10.4.11) is unable to restart, no possible action from the keyboard (I must shut down and restart)
Info:
PowerMac G5, Mac OS X (10.4.4), & PowerBook (10.3.9)
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Apr 14, 2009
Whenever I open my mac mini it comes up with the same message "You need to restart your computer hold down the power button or press restart" in four different languages.
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Feb 2, 2010
I restarted my computer, and when it booted back up the clock was reset to Dec 31 2000. I did not change the clock, and my control settings are password locked.
Should I be concerned about this, and has this happened to anybody else?
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Oct 7, 2007
I have a DP 2.5GHz PowerPC G5 which is giving me problems. It is on all the time (server). If I try and restart it switches off but will not restar. Also, if it crashes (only happens once every few months) then it will not automatically restart. I have replaced the internal battery but this has not helped. I have also reset the PMU. Any ideas what may be going on here?
Information:
PB G4 12" and G5 DP 2.5GHz
Mac OS X (10.4.10)
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Apr 29, 2009
I have just shipped my Mac Mini to its new home and I've had reports that the panic error is appearing on boot up: "You need to restart your computer. Hold down the power button for several seconds or press the Restart Button." This screen appears on the blue window just after the grey apple screen has disappeared and does not get as far as the desktop at the same point each time. We have tried to reinstall mac OS from the original install disk but holding the "C" Key or the "Option" Key down on restart doesn't boot from disc. Is there a way you can view the Kernel Panic log before you boot into Mac OS so we can try and pin point the source of this problem. I'm wondering if this could have been the result of the shipping that has caused some hardware to come loose.
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Apr 29, 2007
This is a problem I've noticed on two Macs I currently own. First I had my 20" iMac with Vista installed, and currently I have a 24" iMac with XP installed. In both cases, when I'm in Windows and need to restart (for whatever reason) and want to go back into Windows instead of OS X, the Option key does not function correctly to bring up the OS select screen, and instead will go straight to OS X, as that is the default OS I have set up to boot into.
So basically, if I restart from OS X, the Option key works fine and I can choose to go into Windows, but restart from Windows and I have no choice in the matter, it makes me go into OS X. Any idea why?
My first thought is that it has to do with the fact that I'm using Apple's bluetooth keyboard (and mouse), but once the computer has actually restarted, why would it matter? Does the computer remember the BIOS from Windows when it restarts, and therefore fails to recognize my bluetooth? For the record I have to turn my keyboard off then on again when entering windows to get it to be recognized and work, but not the mouse, which works fine.
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May 12, 2012
I was using garage band when the screen popped up saying that i need to restart my computer. i tried holding down the power button but the screen is frozen. the computer is making a quiet clicking sound. if i close the laptop the light stays on and the sound persists.
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Nov 8, 2010
I can't start the mac. I push the button but it freezes on the apple logo and doesn't open the system.
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May 30, 2009
I just started having some problems with my late 2006 24" iMac and they're still happening after updating to 10.5.7. I think the problem centers around Front Row because Disk Utility reports disk permission errors related to Front Row. Repairing permissions is reported as successful but the problem still persists. For whatever reason Front Row stopped working the other day. Nothing (Command-Escape, Rowmote ln my iPod Touch, etc...) would get it to launch. I tried reinstalling Front Row and no dice.
Then yesterday I had an instance where my iMac wouldn't restart of shut down. I was forced to hold the power button down to fix it. It happened again today. I couldn't restart or shutdown but everything else seemed to work except Front Row and there was a spinning beachball when I moved the mouse cursor to the top right-hand corner of the screen (where some of the menu items are). Before forcing a reboot by pressing the power button this time I thought to check the Console. Here's what I saw, essentially repeating, over and over:.....................
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Jun 10, 2009
My early 08 MBP has seemed to have lost the ability to do the above 3 functions. Pressing the power button does not bring up the shut down/restart/sleep menu and going through the menu bar and clicking "shut down" does nothing either. Pressing cmd + shift + Q does nothing when it used to bring up the log out option. It's only been like this the past few days, I noticed when I was prompted to reboot for the SMC update but OSX did nothing after I clicked the reboot button. The only way to shut down or reboot is to perform a forced shut down.
I've repaired disk permissions, repaired the disk, reset the SMC and the PRAM but nothing has worked.
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Jul 2, 2009
I installed Windows 7 RC and everything worked fine. I could boot into both. While on 7, I installed and ran Roller coaster tycoon and it froze while in the game. It was also scanning I think with Windows Defender. I couldn't do anything, I did ctrl alt delete, alt f4, nothing worked. Took out the disc. Held power button, and turned it off. Booted it up and it went into Mac cause I didn't hold option, and then it froze on the grey apple screen after the thing span around a couple times. Won't go any further. Tried booting into Windows, same thing. Loads to the "starting windows" page and freezes.
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Jul 30, 2009
My pc is
E2160
P5LD2-X/1333
Seagate 40GB
Kingston 667 1GB
GF7200
I have installed Mac OS X 10.5.6, the installation is going fine and completed successfully when I restart machine, It does going to booting but my PC restart again
Then I try to use -x -v and -v to see what happen,
I can't see anything because it restart before I can read last line
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Jan 6, 2010
Is there a way to quickly restart system processes on a Mac without having to sleep and then wake the system?
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Mar 1, 2010
my MBP gray screened with the "You need to restart your computer..." error message. I have absolutely no idea what could have caused this, although Final Cut Studio 2 did finish installing about 10 minutes before it happened for the first time. I tried restarting a few times but the error message kept on appearing about 30-60 seconds after the desktop loads up. I left the laptop alone over night and in the morning, I switched it on and it appeared to have fixed itself but this afternoon, the restart screen came up again.
I have a time machine backup from yesterday, but as I have work due in at the end of this week, I'm a little bit panicky at the moment.
What I'm concerned about, is that if I reinstall Snow Leopard, then restore from a Time Machine back up, it's just going to restore this error.
If anyone could help, it would really be appreciated. (I've attached the error message if anyone doesn't know what I'm on about.)
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