OS X V10.7 Lion :: "the Printer Is Not Connected"
May 29, 2012
I have two printers that have been working find with my iMac (OS Lion)...a Brother hl-2270dw and hl-2280dw. All of a sudden neither one will print. When I go to System Preferences I see the message "the computer is not connected." I'm really an idiot when it comes to fixing something like this. Is there someone who can walk me through the repair process?
Info:
iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
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Feb 10, 2012
I've got an HP Laser Jet connected to my Time Capsule that until recently worked just fine. I was able to print to it from both Lion machines on my network (and my Windows XP box). We also have an HP PhotoSmart printer D110 on the same wireless network. After applying the 10.7.3 update, none of the computers on my network can print. They all give me "printer not connected" messages.I thought it might have been the Time Capsule, but we can't print to the D110, either and it has its own print server.Has anyone else run into this with 10.7.3?
Info:
MacBookPro, Mac OS X (10.7.3)
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Feb 18, 2012
message: Incompatible printer. The Connected printer cannot be used. The Canon LBP3100 is connected via USB and registered on the system detailsI have installed the latest driver from canon.
Info:
Mac mini (Mid 2011), Mac OS X (10.7.3)
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May 16, 2010
I can't print anymore on my Canon i850 printer. It worked flawless previously. Now it keeps saying 'printer is offline'. The printer is connected through USB. I connected the printer to my old PC. Initially there it also says 'printer is offline' but after a few seconds the printer starts working. So the printer works on my PC, but not on my Apple. So why won't it work on my iMac anymore? I have a feeling it could have something to do with recent software-updates I installed, but I'm not sure.
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Jul 27, 2009
I have purchased an HP C4580 wireless printer. My main computer is a Macbook Pro and I connect to the internet via a wireless modem/router I have managed to get the printer operating in both USB wired and wireless mode over the modem/router with my Macbook Pro running OSX I need to run and print from some windows programs so I have Windows 7 running on the Macbook also via Parallels. The printer will work in Windows if the printer is connected to the Macbook via USB but I cannot get the wireless to work in Windows. When running the HP install for it I get the following message: The PC and the printer are connected to different networks(237DB2A87D and 66616B65). They must be connected to the same network. This can happen when you use the manufacturer's default network name (SSID) and another nearby network is using the same name.I also have tried to connect to the printer via another Vista desktop connected wirelessly to the modem/router and get the same error message so I don�t think its got to do with the fact I have a Macbook, OXS, Parallels etc.
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Jun 24, 2012
Recently purchased MacBook Air 13"; when HP officejet 4255 all-in-one is connected via USB, the MBA casing tingles; the screen, keyboard and trackpad don't.
Info:
MacBook Air, Mac OS X (10.7.4)
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Jun 29, 2010
However, there is one problem I cannot resolve, I have an HP printer connected to my Buffalo Linkstation Live NAS which works fine on my windows computers but for the life of me I cannot get my Mac to see it. It has a static IP and i've tried putting this into the printer and fax utility with no joy, also connected it directly via usb and installed the correct software and it works fine, but as soon as I try and access it over my network, no joy.
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May 12, 2012
I have a Windows XP Desktop with a Epson Stylus S21 connected to it with bonjour downloaded onto it. Using the step-by-step guides, I've managed to connected my MacBook Pro to the printer over the system and have managed to print. The only problem is, when I do send a document to print from my MacBook it only prints out a blank page with nothing printed on it. I know that the two are connected as I can send things to print, and it's not an issue with the printer as my desktop is able to print fine.
Info:
MacBook Pro
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Jun 27, 2012
My computer is connected to the printer, but the computer still says the printer is offline.
Info:MacBook Pro (13-inch Early 2011), iOS 5.0.1
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Aug 23, 2014
My Dell printer will not print documents. It says it is not connected and I have sure west .net as my internet.
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Jul 30, 2008
Apple on Tuesday afternoon released Lexmark Printer Driver Update 1.1 [71MB] which includes the latest drivers for Lexmark printers. This update is also available via Software Update but will only be visible if the printer is connected to your computer or a print queue has been created for an earlier version.
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Jul 5, 2009
Brand new HP Photosmart C4480 from Apple Store (connected via USB to AEBS)...
Prints fine from both MBP (unibody) and Vista lappy...but only in COLOR!
Why on earth would this be...could it be something simple as the black ink cartridge straight out of the box has ink problems? I've re-seated the black just to make sure, but seriously prints nothing in black...only color!
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Apr 14, 2012
I want to be able to share my printer that is connected to my Time Capsule with my friends on my Guest Network. I have it connected to my personal network but can't seem to give them access without allowing them on my personal network.
Info:
Time Capsule 802.11n (4th Gen)
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Dec 2, 2014
I am using my HP DeskJet F4500. I connected it to my MacBook Pro 13inch mid 2012. i Added it and then i tried to print something out it doesn't print. I've went to the printer queue and i found nothing. I really need to print stuff for my homework and projects.
Info:
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.1)
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Sep 12, 2010
Question: Can a wireless printer 'join' an Airport Express Network? The printer in question is not near my router, can the printer join the network wirelessly so that I can print w/o a USB connection?
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Dec 11, 2009
With an Airport Express-connected printer, is there any way to configure things such that:
- I can leave the Airport Express on (as a base station)
- I can leave the printer off by default (so as not to waste energy)
- I can select 'print' within an application
- The print job queues
- I can then switch on the printer and the job will begin processing
Is this possible with an Airport Express-connected printer? The problem is that the printer is a fair walk from my office and I have to walk there to switch it on and then walk back to print and then walk back to collect the print out.
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Mar 29, 2009
My mac is connected to a windows computer and printer. Its always printed ok but now any document it prints appears in a mirror image. The print preview page shows that it should be printing normal but its not.
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Aug 20, 2014
My MacBook Pro OS 10.9.4 regularly "loses" my home printer, set up through my WIFI. Even though I can see it in the Printer Menu, it claims I am not connected. So, I delete said printer. When I go to add a new printer, it cannot find said printer and I cannot figure out how to manually tell it that it is sitting right here on my desk.
Info:
MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.3)
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Jun 27, 2014
My Wifi printer is definitely connected to my Network but when I try to connect it to my iMac using the System Preferences it does not show in the available printers window. How to get connected? Just changed to BT Infinity and installed the McAfee Security package could this be the cause?
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Dec 11, 2010
i connected it to my Airport Extreme and not the USB because i want to use the scanning and faxing features. so how can i configure it? when i connected it via USB it recognized it but when i connected it to ethernet it didn't...
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Jun 14, 2012
I am unable to add aan HP Laserjet 1212nf printer connected to an Airport Base station. When I click add it takes me directly to the I.P. window. My MacBook pro running 10.6 does not see the printer, Bonjour does not search for it.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Apr 1, 2012
I was having problems printing from my Canon LBP6000. Print jobs remained held in the queue. I uninstalled and reinstalled the Mac CAPT Ve r340 driver from Canon's website, no improvement. The printer works fine with my Windows laptop. I found an option to remove all printers from the Print preferences section. I can't remember how I did this, but all printers were removed. I reinstalled the above driver, but now in the 'print & scan' - 'add printer' section, I have no printer options. And no idea how to get printer options.
Info:
Mac mini, Mac OS X (10.7.3)
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Jun 16, 2012
I have an iMac 27" (intel 3.4 GHz, Intel core i7, and 16 GB memroy) purchased a few months ago. It is running the latest version of Lion 10.7.4 I run this computer on our network along with a iMac 24" 3.5years old and a Macbook Pro 2.5year old.
This computer seems to have a beef with the Hewlett-Packard printer (HP colour laser jet CM1312nfi MFP) which I have had for about 3 years. I can not get the new computer to work with the printer properly. It allows printing but it pauses all the time when you resume the print it starts printing from the begining of the document againIt will pause any prints sent to it across the network after the first 1 or 2 pages are printedIt won't allow scanning at allWhen you launch the scanner it takes forever to connect (3 - 4 mins)If you try to scan using any of the scan options (if it loads the devise) it then states it can not connect to the device, or all the scan buttons apear but greyed out.This is odd as it will still allow printing??
Also, all the other PC's have the same version of Lion 10.7.4 and have the latest HP Driver installed (these were released on the 14 Dec 2011). Other useful infoThe scanner is hard wired to the 27" machineYou can only use the printer if one scanner is hard wired as it does not have wirless capacity.I have uninstalled and installed the software more times than i can count trying all different trouble shooting etcI can only conclued that there is somthing the 27" machine is doing to prevent the scnanner registering properlyNone of the other computers can use the scanner correctly either. As you can only scan a page at a time using the "Scan" button. If I wish to scan multiple pages on with either of the other computers I need to use the "scan to folder" button.
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Jan 13, 2009
We have a 2007 white MacBook. It's connected to an HP all in one color laser printer, but we also want to connect a second laser printer. We've tried both an HP and a Samsung, which the boxes said were compatible but when hooked up and we try to print we keep getting a Printing Stopped message, even when we click on "Start Printing".
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Apr 29, 2012
I have a printer connected to a mac-mini. I have a macbook, on our wi-fi network. which I have printed from. Now it keeps telling me the printer is not connected, but, I can print from the mac-mini.
Info:MacBookPro, Mac OS X (10.7.3)
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Jan 28, 2009
I consider myself very good at all things Mac. But this one has me stumped.
I've just arrived home with a WD My Book Home Edition 1TB external drive. Formatted for Windows it mounted correctly via FireWire and USB.
First things first: I formatted it for the Mac... Mac OS Extended (Journaled), two GUID partition tables. So far so good. Each partition is recognized, each mounts like it should.
Time Machine then backed up my Intel iMac... again, everything's normal. No odd or unusual behavior.
Here's where things get strange.
For whatever reason I formatted the drive via USB. But my intention hereafter is to connect via FireWire... I need each USB port for peripherals.
But the drive isn't recognized through FireWire. I'm asked if I want to initialize it. When reconnected through USB the drive mounts again.
What's going on? Why is the drive recognized when connected via USB but not when connected via FireWire?
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Jun 28, 2012
Problem with Samsung printer: ML1660 USB-connected to any Mac under Lion. Printer is pretending on the spoiler that it prints but it isn´t. I have to switch off and on every time the printer.
Info:
MacBook Air (13-inch Late 2010), Mac OS X (10.7.4)
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Mar 13, 2012
I stupidly downloaded and used ccleaner from the appetite and since using it my MacBook will let me use the internet even though wifi appears connected. I plugged in a cable from the router yet still no internet.
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May 9, 2012
since i upgraded to Lion, my computer cannot stay connected to my wifi network, I'm the only user on the network, my iphone and ipad stay connected, when I had snow leopard it stayed connected, but lion boots me off my network every 2 minutes and it takes 10 min to reconnect when coming out of sleep or screen saver.
this is the worst OS apple has ever released and if i could go back to snow leopard I would, but i cannot because of icloud.
Info:
Macbook, Mac OS X (10.5.4)
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Jun 4, 2012
My HP Laserjet was working fine (for months). Then suddenly, the print dialogue box began saying "printer disconnected" (when it was clearly connected). I've tried a variety of things to no avail:
1. I'm trying to print wirelessly using an AirPort Express (the way I've been doing it).
2. Updated the software for the AE
3. Re-set the printing system
4. Unplugged and replugged cables
5. Re-booted the AE and then did a factory re-set on the AE
I simply can't figure out why I can't seem to "see" the printer in the "add a printer" box. Running 10.7.4
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