OS X :: Snow Leopard Up To Date Page Not Working
Aug 22, 2009
So I just got a MacBook from the Apple Online Store, and Im trying to fill out the Up To Date form for Snow Leopard, but it won't work. When I click on the link for people who got their Mac from a retail store t loads a page asking for my Serial Number etc.... If I click the link that says "If you purchased online" all I get is a log-in and that an empty shopping cart. Am I missing something? I really don't want to mail my form in.
and since for some reason they removed it from their site the link is (URL)
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Aug 14, 2009
When I click on the link on the Apple Store webpage, it just asks me to sign in to my account. Once I do that, it takes me to my cart which says empty.
I qualify for the program, and I purchased the unit online through the ADC store.
(URL)
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Jun 3, 2010
I have a folder where I place an ever growing collection of my favorite songs. Before I switched to Mac, on Windows, when I wanted to revisit songs I most recently added to the folder, I would sort the songs by the Date Modified and it would order the files I placed in the folder by date.
In OSX, however, there must be a slightly different meaning to "Date Modified," as it does not quite sort my songs by the order they were added. It gets some of it right, but there's plenty of files that are out of order--tune "x", which I know was placed in the folder a week ago is actually listed further down the list with songs placed in the folder months ago.
Is there a way to have OSX sort files in order of the date it was placed in a folder? Neither "Date Modified" nor "Date Created" works 100% as I thought it would. Or is the OSX definition of Date Modified/Created slightly different than Windows?
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Jun 16, 2009
As promised, Apple on Tuesday updated its website with information on how customers purchasing a new Mac or Xserve before the release of Mac OS X 10.6 Snow Leopard in September can request a copy of the new operating system for just $10 in shipping and handling. The Mac maker has broken the Up-to-Date Program into two sections: "Hardware Up-To-Date" for customers purchasing a new Mac running Mac OS X client software and "Mac OS X Snow Leopard Server Up-To-Date" for those buying an Xserve running Mac OS X Server. Hardware Up-To-Date Customers who purchase a qualifying new Mac computer (list of models) or a qualifying Apple Certified Refurbished computer (list of models) on or after June 8, 2009 that does not include Mac OS X Snow Leopard can upgrade to Snow Leopard for $9.95 plus tax. To participate, your completed order form must be postmarked or faxed within 90 days of the date of your purchase of the qualifying Mac or by December 26, 2009, whichever is earlier. If you purchased your Mac directly from the Apple Online Store, follow one of these links to participate in the program:...........
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Sep 3, 2009
Just a quick question; I just received a SL upgrade DVD for one of my Macs, in the post, and it had the disc number: "2Z691-6557-A". I was a bit surprised that the DVD just came in a simple paper sleeve, tossed into a padded envelope with 2nd class postage.Is this the experience of others?. Also, is this particular upgrade DVD (with the same disc number as mine) capable of erase and install?. I don't like doing upgrades, I'd rather start fresh.
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May 5, 2012
I didn't know where to post this question. When I import photos from my Canon T3i and my iPhone4, the creation date of the photo is the date imported, not the date I took the photo. While in Finder, if I look at the photo information, the creation date is the date the photo was imported (for both the Canon and iPhone photos). I'm trying to understand why this is happening. When I import the photos into iPhoto, the date I took the photo is there. While that seems like the solution, it isn't since I don't import all photos into iPhoto. If I look at the photos on the memory card, the date is correct. The only time the creation date is not correct is when I import on to my iMac or MacBook. I'm using Snow Leopard and have no plans to upgrade to Lion.Â
Info:
iMac, Mac OS X (10.6.8)
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Jun 30, 2009
I have a MacBook Pro 13.3" 2.26GHz/4GB but it is not listed on this page. However, the 2GB model is listed twice. Is it just a mistake? Is my macbook eligible?
Also, I tried to add Snow Leopard to my basket by clicking the link "If you purchased your computer directly from the Apple Online Store..." and it asks for me to sign in. When I have it shows an empty basket.
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May 19, 2012
I have an odd Mail problem which I can't seem to solve. Yesterday I unchecked my "automatically set date and time" box in order to set the date back to May 7th for a particular printing task I needed to accomplish. I printed the pages but forgot to re-check this box so my system date was wrong for all of yesterday. I was hunting for a sent message later in the day when I realized what I had done.
I was going to report that my sent folder had stopped working, but, naturally, the messages were neatly filed exactly where they were supposed to be, sorted to May 7th, and not May 18th. Luckily I did not send a lot of messages yesterday! My question: Is there a way to manually change the date of a sent message? Is there a way to edit the header of a sent message? (Note to self: If you change the system date change it back)
Info:
MB Pro 8,2 (2011), Mac OS X (10.6.8)
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May 24, 2012
I need to set the time and date for all of our Macs in the network, I have tried to have a look at Workgroup manager but I can not see anything.Â
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May 28, 2012
In the system preferences I would like to set the date and time to ebay UK time? I thought a quick google would be bring up the server and I can't find it. At the bottom of every ebay page there is a link to official ebay time. But its not a live feed of time to get it to the second. I want it to be accurate so that I can use applescript to snipe bargains.
Info:
iMac, Mac OS X (10.6.8)
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Jun 28, 2012
We have several hundred files that were converted recently to a different file format. The conversion process caused all the new files to have today's date but did not change the file names. I am looking for a way to pull the create/modify dates from the original files and apply them to the converted files so the new files will have their original dates. All of the original files had different dates, so I can't just apply a certain date to the converted files.
Info:
Mac OS X (10.6)
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May 5, 2012
My Mac Book Pro forgets time, date and network password when battery runs flat. My software is up to date. The computer is about three years, but surely it shouldn't be necessary to change battery every three years?
Info:
MacBook Pro, Mac OS X (10.6.8)
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Mar 25, 2012
"Photoshop CS" and "Acrobat 6.0 Standard" suddenly stopped working in my iMac, apparently after I upgraded it to MacOS 10.6.8 (the latest version of Snow Leopard). Both programs had worked normally until that OS upgrade. I deleted Photoshop CS and tried to re-install it from the original CD, but the installation never proceeds because I get an error message entitled: "Install Adobe Photoshop CS quit unexpectedly". This is the full error message:Â
Process:Â Â Â Â Â Â Â Â LaunchCFMApp [1516]
Path:Â Â Â Â Â Â Â Â Â Â Â /Volumes/Adobe(R) Photoshop(R) CS/Adobe(R) Photoshop(R) CS/Install Adobe Photoshop CS.app/Contents/MacOS/Install Adobe Photoshop CS
Identifier:Â Â Â Â Â com.MindVision.InstallerVISE
[Code]...
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Feb 4, 2012
I recently installed the Dell 1355cnw color laser. I'm running it through my Airport. My iMac sees it just fine The trouble is that it stops printing after one page of every doc. Word. Adobe. Doesn't matter. It prints a page and then beeps as if complete. I've run the Apple updater. I've updated drivers (athough Dell's Mac driver support isn't great). This problem makes the printer virtually useless to me. Ironicially, my Windows based machine (which sees the printer through my iMac works fine), which leads me to conclude it's a driver issue.
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Apr 25, 2012
Just installed Safari update to 5.1.5 and now Safari won't load any web page. Running snow leopard on an iMac. How do I fix, or revert to previous version of Safari that did work, keeping in mind, can't access internet on that computer since Safari won't load a web page (Firefox, Chrome, Opera have never worked on that computer, although Firefox worked fine until I upgraded OS to snow leopard).
Info:
iMac
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Jan 12, 2011
Is there a native HTML web page editor in SNow Leopard?
I just moved from a PC to a MAC and would like to work on my web site pages.
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Sep 9, 2009
Since upgrading to Snow Leopard (SL). I have noticed a painfully slow access to sites when using Firefox and Safari. Pages used to load almost instantaneous with Leopard. Now when using either Firefox or Safari on SL, It's taking an average of 8-10 seconds to load a page in my web browser. Feels like I'm on dialup. I have the fastest internet service you can get (Roadrunner Turbo Plus), but for some unknown reason my internet page access is painfully slow. I'm really thinking of using Time Machine to set my Mac back to Leopard, but I really don't want too. I figured I'd wait a few days to see if this problem surfaces, and perhaps a solution can be found.
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Feb 9, 2012
We have an HP Photosmart Premium C410.We using both Safari 5.1.2 and Firefox 10.0.We use a network connection from the printer to our MiniMac.We have been unable to get images (photo's) to print with the rest of the web page which is text (the text portion does print.This does not happen on all, but does happen on most web sites we go to.In order to get the image (or photo) to print, we have right click on it and copy it seperatly onto a WP blank.This is a big pain.We would like to be able to get the picture/image to copy/print with the rest of the web page.Would anyone know what might need to be addressed to get this to work properly.
Info:
Mac mini, Mac OS X (10.6.8), 8GB 320HD Verizone DSL
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Mar 29, 2012
I'm running OS 10.6.8, TextEdit v 1.6 (264) and find that documents created in TextEdit and saved with a custom scale (90% for example) and then closed always revert to 100% when opened the next time. The funny thing is when I close the document after changing the scale without saving it prompts me to save the changes, but even then it's not saved. So I'm thinking this behavior isn't normal, TextEdit knows it's supposed to be saving this but for whatever reason it's not. This is more in the category of a nuisance than a problem but I thought I'd post and see if anyone knows anything about this.Â
Info:
MacPro 2.66QCX 4x2G X25-M 4xWDC; 17" MBP, Mac OS X (10.6.2), XPSp2
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Mar 29, 2012
Every time I try to install a software program onto my computer (Mac OS X 10.6.8), a blank permission screen pops us, with NO TEXT appearing. When I try to type in the information i think it's asking me, nothing shows up, as if my keyboard has been disabled. BTW, I've been trying to install Photoshop Elements and Adobe Creative Suite 3 Design Premium, which I know are compatible.Â
Info:
Mac OS X (10.6.8)
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Apr 24, 2012
I can't see the iCloud icon on my System Preference page.
Info:
MacBook Air, Mac OS X (10.6.8)
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Jun 20, 2012
Quicklook has stopped workingon my MacBook Pro OS 10.6.8. Pressing the space bar on a file yields nothing. Is there a way to update or reset it so it starts working again?
Info:
MacBook Pro (17-inch Mid 2009), Mac OS X (10.6.8)
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Apr 21, 2012
Just read in the SFGate that there has been a monstrous hack on computers that the FBI have circumvented and recently jailed the perps but the FBI coverage will cease in July.Is FF diverting the mal links? (if so "Hurrah for Fire Fox!" )
Info:
iMac, Mac OS X (10.6.8), 2T 3.33GHz Intel2 4G-Ram
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Apr 28, 2012
how to open a page in Microsoft office 2008?
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Apr 30, 2012
how to change the page order in Microsoft word 2008?
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Jun 5, 2012
recently I deleted some playlists off my iPhone in order to free up space for the time being and did not realize that Apple changed its iOS so that it deleted the playlists off my iTunes as well. When I did this before, it did not do that.Â
So in an attempt to recover my lost playlists I moved my iTunes Library.itl and iTunes Library.xml to the desktop and then when I reopened iTunes I clicked import playlist and imported the iTunes Library.xml on the desktop. Â
It reimported all my songs, but it didn't even recover the playlists I was trying to gain again. In addition now all my "date added" is today date's which is not very useful to me considering a lot of my playlists are organized by the date added feature.Â
Is there anyway to get the date added back for all my songs? I still have the itunes library.itl and itunes library.xml that I moved to the desktop in the first place on the desktop. Â
Info:
MacBook Pro (15-inch Core 2 Duo), Mac OS X (10.6.8)
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May 18, 2012
software is upto date yet my macbook gets slower and slower by the day
Info:
MacBook Pro
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Mar 23, 2010
Firstly I am sorry if this has been posted before, but I did have a look at the Snow Leopard FAQ & a browse through the current topics. And secondly, I am also sorry if I am not using appropriate computer language to describe certain things. I have a 17 inch Macbook Pro I bought in the middle of last year. Before Snow Leopard. So when Snow Leopard came along I went for the upgrade without looking around at compatibility issues with certain software.
So after the upgrade, my EyeTV didn't work, and neither did my internet (I use the ones with the USB stick). So I couldn't even go online to get my EyeTV update. So in my (brief) panick I re-installed Leopard, which wasn't a great idea I guess, because all of a sudden my HD space went down to 50GB from my 500GB of storage. Now I know I didn't have the full 500GB since I did have some photos, music & videos on board. But surely 50GB remaining is quite ridiculous. I think it probably performed a Time Machine backup for me.
Anyway... that was awhile ago. And I was happy to carry on with what I had. But now I think I would like to try what Snow Leopard has to offer. But with only 18GB of space remaining, I think the best option might be to reformat and start over. What do you guys think? My other option is to try to delete as much as I can spare to make room for Snow Leopard. Sorry if this question is a silly one, but I have done a lot of things with my iPhone & with this Mac without thinking & asking first & I have always regretted it. Thanks for any help or suggestions you all can offer.
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Feb 17, 2010
I have mac mini (early 2009) running leopard and want to upgrade to snow leopard. I've bought a disk from a local store and when I try to install I get as far as 45 minutes to go when the installer reboots the computer and says it will continue to install after reboot. So it reboots kicks the disk out and reboots back into Leopard. The Apple site says it is probably a bad disk, so I got another one, still does the same. Apple also says it might be the dvd drive, I have no other issues with the drive, it installs the original leopard disks without problem, it reads video dvd's without problem, it verifies the snow disk as perfect.
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Aug 31, 2009
I have read the posts with the people who had printer problems with the samsung but I have a HP deskjet 4200 and I did the right click and removed all the printers, re installed my print driver (a CD that came with my printer) and it won't let me ADD it...the ADD button is not highlighted. Please help I have to print something off for classes tomorrow.
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