OS X Mountain Lion :: Microsoft Programs Stopped Working?
Dec 11, 2014
OS X 10.8.5
All of the microsoft programs (Skype, word, excel, update utility, even error reporting, all) I regularly run on my macbook pro have stopped working. If I try to open an application or document the icon bounces on the dock, the graphic flashes on the screen (just like normal), then the crash report comes up. The crash report stays for a moment then the crash report for the crash report (Microsoft Error Reporting has quit unexpectedly) pops up.
I feel like this started after the latest software update from a few days ago but I can't be entirely certain of that. I don't know how to revert previous to the update to check if that is the problem.
I have restarted the computer. I have uninstalled and reinstalled the programs. I have updated the programs, as well as OS X.
Info:
MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.5)
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Jun 2, 2014
why hitting spacebar no longer previews fonts/typefaces. It worked as of last Friday (today being Monday). I have restarted many times, repaired permissions, used FontNuke to clear caches, and have also cleared/relaunched Quicklook caches with the
-qlmanage -r
-qlmanage -r cache
-commands in Terminal.
Info:
MacBook Pro, OS X Mountain Lion (10.8.4), 2 x 2.4 GHz Quad-Core Intel Xeon
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Jun 25, 2014
Yesterday I updated the software to OS X 10.8.5 and since then I haven't been able to use multiple programs such as Safari, Google Chrome, Microsoft Word, Excel and PowerPoint. What I should do to make the programs work again.
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Mar 30, 2012
How do I get my documents from Microsoft word? I have them backed up.
Info:
MacBook Pro (15-inch Late 2008), Mac OS X (10.7.3)
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May 13, 2009
I installed 10.5.7 yesterday. Immediately after the installation was complete, my Apple bluetooth keyboard stopped working. Went into Bluetooth system settings, and it said that there was no bluetooth hardware found... (it's built into the machine!!)...
Also, every time I start iTunes, it gives some weird error about Adobe Flash player. I'm not at home now so I don't have the exact wording of the error with me, sorry...
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Apr 2, 2012
I just downloaded Lion, and it's not letting me use any of my Office products. There are big white circles with lines through them surrounding the icons for Word, Excel and PowerPoint. When I click ont he Word icon, I get the following message: "You can't open the application Microsoft Word because PowerPC applications are no longer supported."
Info:
MacBookPro, Mac OS X (10.7.3)
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Jun 27, 2014
All of a sudden my macbook pro's iMessage stopped working! Every time I'd send a message, a red circle with an exclamation point pops up on the side of the message. Somedays it'll be on and off where i could send iMessages but only receive one on my mac. I already reinstalled os x and deleted everything, but iMessage wouldn't work on my mac. Same goes for FaceTime! When I accept a FaceTime call, the whole window goes to the side and disappear.
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Apr 26, 2012
I just recently downloaded OS Lion 10.7.3 and now I can't use my Microsoft Office suite. I get a error message "You can't open the application Microsoft Word because PowerPC applications are no longer supported."
Info:
Microsoft Office, Mac OS X (10.7.3)
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Apr 25, 2012
voice over has stopped working. If I go into system preferences, speech and ask it to play, it crashes and there is no sound for the installed voices. I've tried restarting, disc repair and disc permissions repair. If i go into voice-over utility everything works though. There are no announcements and it wont speak selected text. Im using OSX 10.7.3
Info:
Mac Pro, Mac OS X (10.7.3)
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May 30, 2012
I downloaded 10.7.4 tonight and now my HP Inkjet printter/scanner no longer works. I am directed to download the new driver from Apple Software Update but that driver only has a printer driver--nothing for the scanner!
Info:
Mac OS X (10.7.4), HP Officejet 6300 All-In-One
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Dec 9, 2014
Well, after my keyboard backlight going out, and me looking for multiple solutions, I've found multiple solutions on the internet that include deleting the com.apple.iokit.AmbientLightSensor.plist file from the Library file. My issue is, I'm actually missing this file from my Macbook pro, which leads me to believe that this is the main reason that my backlight isn't working. Is there anywhere I can find this file, or any reason why I'm missing this?
Just to add in, I have a corrupt Hard Drive, and plan on fixing it soon. Could that have anything to do with it?
Info:
MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.5)
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Feb 9, 2012
I set up a few automated workflows with automator to take certain actions if different types of file are dropped into a folder (Downloaded etc)
I had 4 working perfectly but for an unknown reason they all suddenly stopped working and i can't work out why.?
Info:
Mac mini, Mac OS X (10.7.3)
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Mar 16, 2012
Quick Look has stopped working for MP4 file types. If I rename to M4V, Quick Look shows previews and thumbnails in finder. I have run:
$ qlmanange -d 1 -t test.mp4
It reports:Content type UTI: public.mpeg-4. Generator used: None. If I tell it to use -c public.movie, it does show the preview. What do I need to do to get my Quick Look working again?
Info:
MacBook Pro, Mac OS X (10.7)
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May 21, 2012
My Apple Remote recently stopped working with my iMac and I cant figgure out how to get it to work again. I've changed the batteries and I get a blinking light when I hold it up to the iSight camera. It was paired with my mac, but didn't work, so I tried unpairing it and re-pairing it, however, now it wont pair again. It worked fine untill about a month ago, then just stopped working.
Info:
iMac (27-inch Mid 2011), Mac OS X (10.7.4)
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Jun 19, 2014
I Am getting increasingly frustrated that iMessage is working on my iPhone but not on iPad or MacBook Pro. I have tried settings system preferences, taking jabber off etc but still no joy.
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Dec 12, 2014
How do I use my iMac if the wireless mouse stops working?
Info:
iMac, OS X Mountain Lion (10.8.5), Wireless mouse
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Mar 21, 2012
I am working with a friend who uses Microsoft Office 2011 on an iMac running 10.7.2. He is suddenly unable to print from Outlook. Choosing Print... from the File menu or clicking a print button produces no result at all - the normal print dialogue box does not appear. Previously he could print without a problem. He has no problem printing from Word in Office 2011.
We have updated Office to 14.1.4 through Microsoft Update. We have worked through the advice in the Microsoft support document 2409305 - backing up Outlook identities, and removing Oulook Preferences as advised there. The error remains. We then created a new identity and found we could print from that. So we followed the Microsoft advice to rebuild the Outlook identity database. We still cannot print from Outlook.
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Apr 29, 2012
External speakers stopped working. Verified speakers operating with Iphone. Checked that speakers plugged in correctly. Tried usual power cycling step. External speakers do not show up in sound preferences.
Info:
iMac
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May 21, 2012
I have an Apple wireless keyboard and the F1 and F2 keys don't work. I am connecting to a early 2010 Mac mini and running OS X 10.7.4. Seemed like it quit working when I updated to 10.7.4. I've reset my SMC and PRAM twice. Is this a 10.7.4 bug? Any fixes?
Info:
Apple Wireless Keyboard, Mac OS X (10.7.4)
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May 22, 2012
The search engine in mail has stopped working altogether. When I type something into the search field nothing happens.
Info:
Mac Pro, Mac OS X (10.7)
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May 25, 2012
my messages beta suddenly stopped working and won't restart after i repaired disk permissions on my iMac. what can i do?
Info:
iMac, Mac OS X (10.7.4)
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Jun 22, 2012
after i downloaded os x lion, the box where facebook chat should be on my comp, is now a triangle with an ! in it...
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Jun 26, 2012
how to get Facetime working again in Lion 10.7.40. I installed some AJA LHi video card drivers and now my webcam/Facetime/Skype won't load. The programs either crashes during load or, in the case of Skype, when I try to select the webcam in Preferences. I have uninstalled the AJA drivers but it doesn't change anything. I can create another user on the same system and Facetime works fine. I've tried contact AJA support but have heard nothing back in the last 48 hours. One thing of interest is that PhotoBooth works fine with the Logitech webcam.
Info:
Lion/Facetime, Mac OS X (10.7.4)
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Dec 4, 2014
Multitouch-gestures stopped working macbook pro OS X Lion 10.7.5 , so i can no longer swipe between desk tops etc as normal.
System preferences - trackpad - more gestures (are all ticked)
Info:
MacBook Pro, Mac OS X (10.7.5)
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Mar 31, 2012
I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, I have tried shutting down and restarting while holding down the trackpad, as recommended on some forums but that has done nothing. It might be a huge coincidence but the drive was working fine before I installed lion?
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Apr 23, 2012
I have a 27" iMac and I'm using Samsung SyncMaster SA850 as a second monitor (connected via a display Port cable with a mini Display Port adapter). Everything worked fine until yesterday - the Samsung screen turned black and now it only works with max resolution 1280 x 1024 (native is 2440x1440). I think I upgraded Lion 10.7.2 to 10.7.3 (I don't remember for sure though). When I connect the monitor to an iMac with 10.7.2 everything works fine. And another iMac with 10.7.3 has the same problem as me.
Info:
iMac, Mac OS X (10.7.3)
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May 14, 2012
i was using HP simple save for time machine, but after some time the disk stopped working and it refused to backup any more stuffs, i am damm sure that no hardware problem is there as because my hard disk is new. please do provide me the solution for this.i am showing you the error message.
the hard disk is 500 GB. Verifying partition map for “HP Portable Drive Media”Checking prerequisitesChecking the partition listChecking for an EFI system partitionChecking the EFI system partition’s sizeChecking the EFI system partition’s file systemChecking all HFS data partition loader spacesChecking Core Storage Physical Volume partitionsChecking storage systemProblems were found with the partition map which might prevent bootingError: Storage system verify or repair failed. this error has apperared when disk utility was running on my disk. & the disk is getting ejected automatically after 10-20 secs of inserting it to the USB hub.
Info:
MacBook
Pro, Mac OS X (10.7.4)
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Aug 20, 2014
I just had to install a new hard drive to my mid 2010 imac. I restored with time machine. I cannot find the original OS disc. Upon restoring it appears there is a problem with the webkit framework as Safari, App store, and Skype all freeze upon clicking on them and after bouncing, they never open. Chrome is working. What do I do?
Info:
iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.3)
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Mar 25, 2012
I am thinking of purchasing an iMac does it have similar programs to Office suite or do I need to purchase Office for Mac?
Info:
iMac
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Mar 15, 2012
Having been able to use most of the multi-touch gestures yesterday, this morning only the single-finger tap, 2-finger tap and 3-finger double-tap are having any effect. Swiping left, right, up or down with 4 fingers has no effect (although 3-finger drag in Google maps is working, together with 2-finger scroll).
Info:
Mac mini (Early 2009), Mac OS X (10.7.3), 2GHz 8GB
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