OS X Mavericks :: Videos Crashing In PowerPoint 2011 - Playback Fine In QuickTime Alone
Jun 5, 2014
Very strange. Powerpoint crashes when certain videos are inserted, irrespective of type of file (.mov, .avi, etc)Â
Here is the Error Report:Â
Microsoft Error Reporting log version: 2.0Â Â
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2014-06-05 17:17:44 +0000
Application Name: Microsoft PowerPoint
[Code] ....
Info:
MacBook Pro with Retina display, OS X Mavericks (10.9.3)
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Apr 18, 2010
For some odd reason iTunes keeps crashing when I try to play MPEG-4 videos from my library.
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Aug 28, 2014
Running OSX Mavericks, when I open Microsoft Word 2011 on a local account it opens fine. However when I open it when I am logged onto a domain account (Active Directory) it crashes on the welcome screen.Â
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Oct 31, 2010
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Jun 26, 2012
I've recently upgraded to Lion and have found that Quicktime movies and embedded Flash movies won't work. With the embedded flash all I get is a black box, and with quicktime movies, such as the ones on the Apple website, I get nothing - the irony of not being able to watch movies on the Apple site with my Apple iMac gives me a little chuckle. Anyways ....... I've been reading thread after thread and trying lots of different things but nothing works. I've got this feeling inside that says it's something simple but just can't seem to find it.
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iMac, Mac OS X (10.7.4)
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Jun 18, 2012
I have several HD videos from my Sony NEX-3 camera that will not play very well from within iMovie. They freeze up, or run in slow motion while the sound track continues without any problem. I've seen other related comments on this forum, but no one has suggested a fix yet. I can play my clips just fine from the finder menu using "Quick Look". Other videos from the same camera work, what has changed?
Info:
Quicktime, Mac OS X (10.5.8), Quicktime Version 7.7, iPhoto 7.1.5
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Nov 23, 2010
Just got the new office 2011 which I use every day for university, primarily the powerpoint program for presentations and note-taking. Today I noticed that my battery drained more quickly than usually and found out that I use the nvidia 330M when powerpoint is open. Just did some research and neither word or excel makes the MBP use the 330M. Only powerpoint. Is there any way to force the intel gfx on all the time? Or at least when running on battery?
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Dec 4, 2010
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Jul 1, 2012
MS Excel and MS Powerpoint (2011)does not work on my Macbook Pro after installing (updating) to 10.6.8. MS Word does though. Extremely irritating.
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MacBook Pro, Mac OS X (10.6.8)
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Mar 16, 2008
I have a bunch of mp4 files on my mbp and i want to play them back in quicktime and frontrow but for some reason i can't. when i open the video i can listen to the sound but there is no picture
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May 28, 2009
I generated a full HD 1920x1080 mp4 video file and tried.playing it back using Quicktime. The playback was very jerky.The same file played beautifully using VLC. So I don't think.it is cpu horsepower issue. playing back mp4 HD materials using Quicktime? Any ideas?
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Mar 3, 2012
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MacBook Pro (17-inch Core 2 Duo), Mac OS X (10.7.3)
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Jun 10, 2009
I just got a 8 core Mac Pro at work and it has developed a nasty crashing habit. I think that I have narrowed the problem down, but I wanted to see if anyone had any advice. The machine crashes whenever I view a PowerPoint (08) or Keynote (09) file in presentation mode. In the current setup I have the presentation on one screen and my notes and information on the other screen. I am running dual 24 inch LED monitors (not mirrored) and when I disconnnect one of them, there is no crashing and the presentations work great. I have two NVIDIA GeForce GT 120 512 video cards.
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Aug 28, 2009
I upgraded to SL this morning, and need to speed up videos playing in Quicktime like you could do with the A/V controls (cmd + k) in Quicktime 7.
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Mar 13, 2012
i have been making backup QT movies of a whole bunch of Beta SP tapes using an AJA Ki Pro to record ProRes 422 files. I have used QT7pro to trim these movies and add metadata. Played back on QT7 (7.6.6) they sound find but playing the same movie on QT player 10.1 there is an echo on the audio as if one track has been knocked back about 6 or 7 frames. Using QT7 to set Ch1 and 2 to mono or stereo makes no difference, just spaces the echo out.Â
Info:
MacBook Pro, Mac OS X (10.7.3)
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Apr 21, 2012
This is question is being posted in the Mac OS & System Software because I couldn't find Quicktime under Windows software. Quicktime Player works fine under XP Pro on one PC and my other XP Pro computer has Quicktime Pro. MOV video is washed out running with Quicktime Pro but also Realplayer's playback is washed out. All other image files display fine.
Info:
Quicktime Pro 7.7.1 1680.42, Windows XP Pro
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Apr 22, 2012
Service works, except for one big problem:Videos in PowerPoint do not play for people viewing remotely.
How do I solve this problem?Â
Info:
iPad-3G 64Gig & MacBook Air 11, Mac OS X (10.6.6), iPad 2 iPhone 4S/IOS 5
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Feb 13, 2009
As some of you may already know, I recently switched to the mac platform. One of my main reasons for switching was the fact that I couldn't see more than 50 percent of the graphics used by my colleagues and mentors in case presentations due to the dreaded "quicktime tiff decompressor" issues present in Windows. After numerous efforts of trying to resolve this issue on the Mac end, I gave up and ended up getting a Mac, to hopefully not experience the same issue. Obviously, I have realized that the mac has a lot more to offer, in the process.
However, here is my problem - I am getting the following error "Quicktime or a TIFF decompressor is needed to view this image" in Powerpoint 2008 in Mac OS X. I didn't expect this at all, and I was hoping that there may be a fix to it. I tried copying and pasting the image into word and that doesn't resolve the problem either. I tried opening up the presentation in Keynote 2009 but that doesn't seem to load these graphics either. Is there any photo application that I can use to test the picture? If any of you know how to resolve this issue, I will be very grateful for your advice. Again, I am new to the Mac OS platform so I would appreciate if your solutions included "baby steps"
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Jan 29, 2010
I use FCS 2 Final cut pro 6.0.5, hdv 1080i60 shot on canon xl-h1
When trying to playback the timeline, for what ever reason... crash! Doesn't happen all the time, and not for any particular reason. Also, when I tried to export the project, it got to that magic 7% and crashed. Export settings were as follows:
-Quicktime Conversion
-H.264
-FR 30
-Limit:2500 KBs
-Key Frame Every 30
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This is optimised for Vimeo
Information:
Power Mac G5, Macbook Pro 15" Unibody
Mac OS X (10.6)
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Nov 8, 2010
I'm trying to play movies that I've downloaded from Frostwire and every time they open up in Quick Time it says is update is needed and a blank safari page opens. Probably should mention this is my first Mac and I've had it for a total of 6 hours.
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Aug 29, 2009
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Apr 29, 2012
QuickTime MPEG-2 Playback Component for Mac OS X, is it installed?
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May 10, 2012
I am having a problem playing some mp4 files through Quicktime. When the video is played in Quicktime (or Pro Presenter 4), portions of the video turn into distorted white blocks that move with the video. It doesn't continue throughout the whole video, but I can't discern when or why it only affects certain portions. It does it every time at those places in the video. I downloaded VLC, and the same exact file plays perfectly fine in VLC and on other computers through various programs. I have only seen this problem on this computer.Â
Is this a codec issue? How do I fix it? The files in question are mp4 files using h.264 video and AAC audio at 1920x1080 resolution. I can play other mp4s using h.264 and AAC without any problems.Â
I have only had this problem with one of the companies that we periodically hire to produce videos for us. I'm guessing that it has something to do with the way he encoded the video, but I have no idea what the problem is. It's probably not his fault if it only distorts on this one computer.Â
Here is what the white block distortion looks like:Â
Info:
iMac, Mac OS X (10.6.8), 3.2 GHz Intel Core i3, 4 GB RAM
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Jun 12, 2012
Just bought this and I keep getting the error that it was designed for a previous version of Mac OS X. Â
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MacBook Pro, Mac OS X (10.7.3)
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Jul 6, 2012
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Info:
MacBook Pro, Mac OS X (10.7.3)
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Feb 7, 2012
I am running Lion 10.7.3 on a 2.8GHz CoreDuo iMac from 2007 and on a Macbok Air 2.13 GHz Core duo from 2010. The iMac has 4GB of RAM the Macbook has 2 GB RAM.Â
I run Microsoft Office 2011 on both machines. For the same file the Macbook operates normally on Word and Excel. The iMac is slow at best and when I try a Save As it hangs for up to 15 minutes brfor letting me change the FIle Name. This effectively makes it unusable.Â
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May 13, 2009
Whenever I log on to Youtube or ABC for example to watch TV Shows, the audio is fine but the video seems to play every 3 frames or so. Is there a reason why this is? I have broadband internet and other parts of web-surfing go smoothly. Is my laptop too outdated to play online video?
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Mar 30, 2012
I noticed that after upgrading to Lion quicktime player won't play movies full screen on my second display. Under Snow Leopard if the quicktime window was on the second display and you hit full screen it would fill the display is was on. Now the video slides to the main display and then goes full screen. There doesn't seem to be any way to change that behavior. There are no preferences. Â
The only work around is to move the menu bar in the display preferences to the second menu, so that the second monitor becomes the main one.Â
Info:
MacBook Pro 17in 2.16, Mac OS X (10.4.7), 2gb ram 10.4.8
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Jul 27, 2009
quicktime randomly freezes when watching full length movies 1+ hours, it happens randomly and i am unsure what causes it.
Latest quicktime + perian.
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i wonder if this:
Jul 27 02:48:00 MacBook-Pro kernel[0]: IOHIDSystem::relativePointerEventGated: Capping VBL time to 20000000 (was 22349540)
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Nov 26, 2009
I am running a Macbook 2.4GHz with 4GB of RAM and Snow Leopard.
I have an issue using Keynote 09.
I have created a presentation that has a m4v video playing in the background.
The video was the first thing I put in and was just placed on the slide and set to play when the presentatation starts.
The video starts at the beginning automatically and plays for the entirity of the presentation. The presentation is only 2 mins long. Over it are a number of different words all with various animations. There is also a music file playing in the background.
I have then recorded the show with manual timings and now when I play it in Keynote it runs smoothly from start to finish. The video continues to play and the transitions are smooth.
HOWEVER, when I then try and export the presentation as a Quicktime file I encounter a problem. The video starts initially at the beginning of the presentation but the minute any other animation kicks in the video freezes and does not restart. I have tried a large variety of export settings but to no avail. I have also spent time trawling the internet to try and solve this problem but no solution found.
It is very frustrating. I need to export it because I need it as a movile file rather than a keynote presentation.
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