MacBook :: Stuck Pixel Again, 3 Day Old Macbook?
May 18, 2009
first post of many I hope. Been reading the forum with interest over the last few months.Question- I purchased a macbook 2.4 Ghz Unibody from my local apple store on Friday (15th May).It went back the next day due to there being a scratch on the back of the screen, the 2nd replacement was also taken back due to a stuck pixel in the centre of the screen.
My latest replacement has also got a stuck pixel (that i have used numerous programmes to remove), but its out of the field of immediate vision and not interfering with the Mac Experience.What do I do? (What would you do?) am i just being too pedantic?
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Dec 21, 2010
just bought my imac 27' i7 2 weeks ago and so far i returned it twice because of the tiny crack in the screen and this is gonna be the third time today because of the stuck pixel. This is the first time me owning mac and so far all have is problem....now im debating if i should get my money back or give it another shot since they reset your 14 days return policy from the day you did the return or maybe i can ask them to let me upgrade to mac pro with out extra cost since all i have was problem. but anyway, here is the picture to my stuck pixel. let me know what chu think.
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Oct 21, 2010
Recently, I just discovered a stuck pixel on my 13-inch MacBook Pro. I got it in June 2010 and somehow, there is a stuck pixel near the bottom of the screen. I have tried the widget where it flashes red, green and blue on a small area, but it didn't work. Oh yes, it appears, that using the widget, the pixel only appears when it is green, but not when it is red or blue.
In addition, on a standard background like white or when there is a slight tint of blue like the slightly bluish lines in Finder (in list view). However, the pixel cannot be seen on a black background. Even when the brightness is lowered, the pixel is highly visible, until of course when the brightness is zero.
Can anyone please offer some advice? I believe that it is the only stuck pixel I discovered so far.
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May 29, 2008
After my great experience the last day with my two days old MBA 1.8Ghz/SSD I stopped smiling after I discover a stucked RED pixel in the middle of the screen. Normally I'm not such a whiner, but $3000 is a lot of money for a laptop, and I think you should expect a 100% flawless product for this huge amount of money. What to do? I tried the online video fixer for more then 10 minutes... didn't work. Should I give it a try at Apple? Or is it a no go? The problem is, I bought it at an Apple reseller who had this MBA as showroom demo for a month. So even though for me the product is only 2 days old, i think for Apple it is one month old and that would imply that I lost all my warranty and refund rights already. What to do?
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Aug 25, 2009
I noticed shortly after I bought my Mac last week that I had a stuck pixel. I don't know if it was there when I first turned it on or not, but I have been trying to ignore it, and really the reason is that if people see it, they will think what I have is defective, when it is really only one pixel that I can probably work back awake. I know I have OCD-tendencies, so I was wondering if there are people out there that have a stuck/dead pixel that they are okay with having on the screen! Sorry for the weird post, but I was hoping to find some posters who have gotten over the fact that a pixel of theirs is dead/stuck.
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Aug 23, 2010
I have a dead/stuck pixel that one day can be green and one day be red. I dont really know what triggers it, if it can be some different colors I show on the screen? Anyway for hours and hours I've tried these websites that switches color several times each second claiming it will fix stuck pixels, but with no success. What can I do? I've heard that Macbooks have a "outer layer" of some sort on the screen, so you cant use the method to apply pressure on the screen, true? If is was just dead I would have no hope, but as it switches colors at least its alive.. Also, its really annoying as I've to always change background picture to hide the pixel
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Nov 3, 2010
I have received my maxed out MacBook Air last week and did not even think about checking for dead or stuck pixels (not like my led TV which I had to return several times) until this article about Apple's policy was posted on Mac Rumors. That made me curious and I began starting to look for anomalies which resulted in finding 1 dead pixel on the lower left part of my screen. Of course now it is bugging me and I am really thinking about returning it because of the money I have spent on it. Should I call the Apple Care first or go straight to the store? Would they even consider replacing the unit granting they have one in stock?
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Apr 7, 2009
Last week was spring break for me and I left my Macbook at home, didn't figure I would need it while on the beach. So when my macbook was at home it was completely off, not asleep, off and unplugged, didn't think it needed to be charged and wasting electricity. So when I get home, open it up, everything seemed fine, but then I passed a page on the web that was all black and noticed a funny shaped spot in the middle of the screen that doesn't display blacks correctly - it looks like a burn in but its an odd shape.
And its only on the blacks when its visible, I cant see it at all on any color. If you look at the pixels themselves upclose the middle is more grey and the outside is black. I tried running a burn in/stuck pixel thing for about an hour and it didn't help at all, so I am pretty curious as to what caused this. I got my macbook a few days b4 christmas so idk where that comes into replacing it or repairing it. I've started calling it a virus for fun that only likes to show up in the dark.
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Dec 24, 2009
i have a stuck light blue pixel in my 13" 2.26GHz MBP. Any ideas to remove it? Do you think Apple would replace the display for me?
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Apr 16, 2012
Just got a brand new MacBook Pro 15" a week ago with the standard specs. I have noticed whenever I'm playing a video that's bought or downloaded from iTunes, a pixel on the up-left corner of the screen starts flashing between blue and black like crazy, at first I thought it was a physical defect, but when I stop playing videos the stuck pixel disappears. I ran a number of test and confirmed it wasn't the screen's problem. All the firmwares are up to date by the way.
Info:
MacBook Pro, Mac OS X (10.7.3), iTunes 10.6.1 (7)
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Mar 26, 2009
I bought an iMac g4 1.25 17 inch a few days ago, and there is one stuck pixel on the screen, i know not a big deal, but when the display is dark (movies wallpaper) it shows up bluei tried an online pixel fixer, and tried turning off my monitor and applying force with q tip in a cloth, but no diceSo, How do you fix a stuck pixel?
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Mar 6, 2009
I got my new 24 iMac today. It's the new released model. After working with it some time now today i found a stuck pixel on the screen. I think it is stuck because it is bright red and not black. Is there anyway to fix this? I have tried jScreenFix without any luck. Is there anything apple will do with this? Spending this amount of money on a new computer it should not come with a stuck pixel...
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Jun 19, 2008
It appears that I have a stuck or dead pixel at the bottom of my MacBook Pro's display. It's relatively small and unnoticeable, but I use my Dock a lot, which is how I noticed it. I originally mistook it for dust. I tried a few tricks for removing stuck pixels, but none worked, which is why I wonder if it's truly dead. I think the pixel functions; it remains a constant gray color when the screen is on, but I don't think it's completely black nor does it change colors regardless of what is supposed to be showing on it. Flashing different colors with the help of a few pixel tools didn't help either. "Massaging" the pixel didn't work, and I don't feel entirely positive about adding pressure the screen as it is. The pixel must have gone out a couple of weeks ago. I only noticed it recently, and I doubt that it's been there the whole time I've had this model. Now it doesn't affect the functionality of the machine in anyway, and it's only one pixel, so there's not anything I can do about it unless I can determine if it can be brought back or not. I doubt that too. I think it is quite gone since it is dark in color and it has not responded to any method of restoration. But for all I know, it could just pop on one day. I don't think anything can be done about it, but I'd like to hear some other takes on it.
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Aug 19, 2009
Yesterday I received my first brand new iMac 24". After a few hours I notice that it has one stuck pixel (in light blue colour, so I think it's not dead).I read Apple policy about 7+ stuck/dead pixels
My question is what can I do? If I want to return it, I will have to wait 1-2 weeks and then again play lottery with panel and HW (also that option would cost me additional EUR - I received 10% discount as a student and this is the only store where I have discount (and only for one computer per year I have 10% discount) - If they won't want to switch it, I would get back 1300EUR, while new one is 1500EUR in other stores).
Second option is to try fix that myself. I read tutorial on the net and the author claims 90% success with stuck pixels (with "massaging" pixel). The only problem here is the glass, I know how to remove it, but probably there would be a lot of new dust after doing that between panel and glass - and the imac is only one day old . I try with softwer and "epileptic" videos unstuck that pixel but it didn't worke (I try this for one hour).And the third option to simply forget that exists (is there a bigger chance to get another stuck pixel if I already have one???).
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Jul 3, 2012
I have just noticed a dead pixel in my MacBook Pro 13 inch. Is it possible that i could have my Mac replaced? If not, what do I do and what is the policy? I do have Apple Care.
Info:
MacBook
Pro, Mac OS X (10.7.4)
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Jun 26, 2009
i just bought a used macbook, for about 1 year now there has been a red pixel line on the lower left side of the screen and the pixel line runs about 4 inches up, i ran a pixel check and tried massaging the screen and nothing works, i ran a program called PiXel and found out that it turns red on red, yellow on when all the other colors on the screen are blue and And it turns reddish when all the other colors are blue, it turns orange-yellowish when all the colors on the screen are black and its white when all the colors are white.
now my question is do i need a new lcd screen? or do you believe it's one of the connectors? or do you think its the logic board?
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Aug 2, 2009
In the lower-right corner of my whitebook, there's a bright white oval of sorts about 1/8" in diameter. It can only be seen when there's a white background (like right now here in the forums).
After trying to clean it like it was a smudge , I'm almost certain the pixels are dead in that spot. Given the size of the area, how many dead pixels are we talking about and would Apple replace my screen?
It's no big deal really since it's at the bottom but if this thing were in the middle it would be quite annoying.
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Sep 8, 2009
Today I noticed a dead pixel on my MB in same bar where the Apple logo is. When Safari is open the dead pixel is a bit above the 'o' where it says 'History'. and I can't do anything to fix it. Im wondering if applecare will cover this though. My MB model is now discontinued (uni MacBook) so even if I can get an Apple store to take it in would they replace the screen or the machine?
Here is a picture that recreates the annoyance almost as perfectly as I see it.
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Mar 20, 2012
Sometimes my MacBook Pro has a small red dot or pixel on the screen. It is always on the same place of the display, but it seems to appear only sometimes.
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Sep 12, 2010
I have owned my new MBP for less than 3 months and I have already spotted a dead pixel. It is about 2.5" about the dead center of the monitor. Whenever I have a browser or any other light background up I see it stick out like a sore thumb. I did a search on the forums and saw that Apple has a "policy" regarding these things before they will replace it. The nearest Apple store is 3 hours away and they want me to bring it in. Obviously I don;t want to drive all the way there for them to turn me away. What do you guys think....too OCD? The short amount of time I have owned it though makes me want it fixed...and I can't NOT see it now that I know it's there (yes it's a double negative).
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Jul 7, 2010
I have just purchased my new Macbook Pro 15" 2.4 i5 with the glossy hi-res screen and low and behold I have a pixel that stays red in the middle of my screen!!! So disappointed with Apple So now I have the task of trying to get it replaced, I heard they don't replace them with only 1 dead pixel, but it is in the middle of my screen! I paid over $2000 and I believe that this is truly unacceptable.
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Dec 9, 2014
My Macbook is currently stuck booting up in windows 7. My shift key also appears to be stuck so holding the Option key when booting up to choose a start up disk isn't an option (it doesn't work). I do not currently have access to an external keyboard. I do have the startup disk. I'm wondering if I can use the startup disk to reset the systems startup disk? Are there other options?
Info:
MacBook, Mac OS X (10.6.8)
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Oct 3, 2010
Booted up my one month old MacBook Pro this morning to find what looked like a mark on the screen.On closer inspection it looks to be a defective pixel, which is red in colour. It really stands out against pretty much any colour accept red.I have Apple Care, would they replace the screen?If not is there, is there anyway to fix this?
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Aug 18, 2009
I just bought my white MacBook and its a great computer except for the 2 dead pixels that i found. On the left side there are 2-3 dead pixels about 1 inch from the bottom of the screen and 1 inch from the top.
I bought it from BestBuy this Sunday and only discovered the problem today. So my question is can they tell me that it is OK for an LCD to have 2-3 dead pixels and refuse to do anything with it? It is unacceptable in my opinion, as the LCD technologies have been out for a while, as well as Apple's products are usually of very high quality.
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Jan 5, 2010
I bought a MBP 13" at the end of november and had no problems untill last night. On the glowing white apple on the front of the laptop there is now what looks like a grey smudge. It doesnt rub off though and it appears to be inside and not a surface mark. Could this be a dead pixel or something? it doesnt affect the main screen but is really bugging me.
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Jan 13, 2010
I have a macbook regular white one and on the bottom of the screen like where the icons are like in the middle of the bottom of the screen there a little like black dot could also be like clear color actually idk and it wont go away idk what it is if its a dead pixel or something .
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Mar 5, 2010
I think I may have a dead pixel in my MBP. I've got the October 2008 model, the LED display. Today I noticed a little grey-ish speck in the display. And trust me, it is IN it, not ON it. Believe me, I wouldn't be wasting anyone's time if this was something that could simply be cleaned off. It is not visible when the display is off; when that area is dark, the spot is visible as a lighter grey as compared to the surrounding area; when that area is white/light, it appears as a darker grey color compared to the surrounding color. Having said all that, I have still cleaned the screen thoroughly several times but to no avail. It is visible from the boot screen (white screen with the apple) and as long as the screen is on, but again it disappears when I turn it off. From all this, I gather that it is likely a dead pixel. I have reset the PRAM and of course that didn't help. I called Apple and they agreed with me, so I went ahead and set up an appointment for the Genius Bar (almost an hour away).
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May 10, 2010
Would you send a mbp back because of one dead pixel? Would it more depend on where it is on the screen? What about two or three? What would Apple say about it? I had no dead pixels day one of my mbp. Day two, one dead but it's in an inconspicuous spot so it doesn't really bother me, but for a $2K laptop, it probably should be right. I have so much loaded on it that I don't want the hassle of sending it back.
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Apr 10, 2012
just got my laptop a little over a month ago. I have 2 dead pixels on the screen already. The first one, I noticed a few weeks ago and thought it was just a smudge and ignored it. But it hasn't gone away and I researched it a bit and discovered it was a dead pixel (It looks like a small line, thicker at the bottom and thinner at the top of the line). The 2nd one is at the very bottom of the screen and I just noticed it today. I have tried those pixel fixer applications, and they haven't done anything.
I bought my MBP at Best Buy and can't take it back since it's been past the 14 day policy if anything was wrong w/ the screen, to get it repaired or fixed. Plus, I didn't get AppleCare (I'll probably buy it when I graduate college this spring), so I only have the 1-year warranty. However, can if I take it to the Apple store what will they do? Will they fix the screen or just replace it? And since I don't have AppleCare, does anybody know how much it will cost (screen repair vs replacement)?
Info:
MacBook Pro, Screen problem
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Apr 22, 2012
I enjoy renting HD movies in iTunes, however, i noticed something really odd. It's barely noticeable when watching, but there's a blue pixel visible in all the HD movies I've watched recently. It is in the upper left-hand corner of the screen. I even re-installed Lion and it didn't fix it. Movies that have the blue pixel- MI4- Ghost Protocol, Atlantis, Puss in Boots, The World is Not enough, When in Rome, and Kung Fu Panda2. I took the photo out of focus to enhance the blue pixel. The black is the bezel of the screen and the grey is just the backlight of the screen at the end of MI4. The blue pixel tracks/moves with the full screen player when I do the three finger swipe to go between the desktop/dashboard. I know the screen is okay, just this seems odd...
Info:
MacBook Pro, Mac OS X (10.7.2)
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