MacBook Pro :: Keyboard Is Not Working After OS X Mavericks Update?
Aug 26, 2014
I have a 13" MacBook Pro that was purchased in January 2014. Recently I installed the recommended updates for OS Mavericks on my computer. I rebooted the computer as recommended and when I went to login lo and behold my keyboard will not function. None of the keys will work so I couldn't even put in my login password to even see what the problem was. Naturally I went to all the apple forums I could, to find a solution and none of them seem to work. I reset the PRAM and SMC and still cannot get the keyboard to function. While under disk utility the keyboard functions just fine. But It will not function in a regular setting.
Info:
MacBook Pro, Mac OS X (10.7.4), keyboard issues
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Jun 23, 2010
I updated to 10.6.4 the other day on my mbp 17" 2.93 mid 2009 model the other day. Since, my computer has developed two problems. first and most annoying, the keyboard doesn't work properly anymore. Shift keys don't work, then they do work. One side doesn't then the other side does. option and command do the same thing. Is this a documented problem? I searched and saw it was prior to 10.6.4, but I never had any problems until this update. Also, when I shut my computer, instead of going to sleep now. It goes crazy, fans jack up to full speed and it gets super hot. Doesn't sleep at all. Funny enough before the update, when i closed the lid the computer would go to sleep and wouldn't wake up.
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Mar 12, 2012
I recently ran an update for my Macbook Pro. After the update, the volume keyboard shortcut does not work. I have the setting for the function keys to work like normal function keys so I have to press the fn key to change the volume. This does not work and changing the setting does not work. I cannot add a shortcut either. Whenever I push the shortcut, I get a grayed out screen with a symbol showing that I cannot change the volume. I can still make changes by clicking on the volume symbol at the top of my screen but I really need the shortcut back.
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Jul 2, 2014
My sound does not seem to be working following the latest update to Mavericks (10.9.4). I am running a 2012 Retina Macbook Pro. Sound does not work with speakers, headphones or built-in sounds. Its not on mute, I have checked the Audio Midi setup and Sound settings and everything is as they were prior to the update, so the sound should still be working.Â
I have tried resetting the SMC and PRAM, no luck yet. Also tried re-installing the update but did not work.Â
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Jun 4, 2014
I have a late 2008 model macbook pro and the resent update to 10.9.3 has made my screen dim, keyboard backlight dim, and volume special functions to stop working?
Info:
MacBook Pro, OS X Mavericks (10.9.3)
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Dec 25, 2010
My macbook pro's (late 2008) keyboard and trackpad stopped working about a month ago. I've been trying to get it working again, but to no avail. It initially stopped working when I updated my software. It got stuck on the startup screen after restarting from the install, so I had to hard shut down and restart. When I turned it back on my keyboard and trackpad didn't work.
I restarted again and it worked. Since then it's been going in and out and now it's finally stopped working all together. Since I'm pretty sure it's a software issue I wanted to reformat my computer. Problem is that I can't hold down the option key to boot it from my install disk! And I had to type all this from my usb mouse, and type each key on the keyboard viewer.
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Jul 1, 2014
Having mail issues after the 10.9.4 update this week? Neither my iCloud or Cox email account is able to send or receive email after this update. The small exclamation mark appears to the right of each account, both for incoming and sent email...as well as the Junk email. The error says something about not being able to connect to Port 993.Â
I tried disabling SSL in both accounts (which automatically changes Mail to a different port) but saw no change. I know email works on both of these accounts as I'm able to access them on my iDevices, so it has to be something specific to my iMac.Â
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Nov 13, 2009
So my friend was using his MacBook and went to do something else. He came back and the screen was black, he hit space and nothing, tried the trackpad and nothing. He restarted by holding the Power button, and it go to the log-in screen, but he can't type anything, or use the trackpad. He has tired restarting several times and no luck. He also tried an external Keyboard/Mouse and that didn't work.
He did plug in a Flash drive and the light turned on, so the USB ports are at least getting power, but nothing is working.
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Jul 26, 2009
I'm yet to figure out a pattern, but my Macbook Pro's keyboard will just stop working for several minutes at a time at random points in time...Even if I hit caps or num lock, they don't turn green. Sometimes it'll just happen once every few hours, but I was in class the other day and it would work for a minute, then not work for a few, than work for another minute, etc.
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Sep 18, 2009
I recently spilled a protein shake over my mb pro. It spilled on the right side, but I quickly cleaned it with a wet tissue and dried it up. The problem, now, is that the illuminated keyboard isn't working..only a few random keys are working and the rest aren't..
What should I do? I have a 1 year warranty left, but I'm not sure it'll be covered.
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Feb 28, 2008
Yesterday I had a Leopard software update which included new keyboard firmware. I did the update and the keyboard continued to function normally. This AM I booted my MacBook Pro and discovered the keyboard no longer responds to inputs. However, the MB does responds to an external USB keyboard.
Now I don't know if I have a sudden hardware problem or the MB keyboard is not working as a result of the firmware update. Has anyone else experienced a similar problem? Can I go back to the earlier revision of the keyboard firmware?
Hmmm - while writing this I just realized I have a bootable image of my system made a few week back on an external drive - I'll have to try it.
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Mar 7, 2009
during SW to my mini-mac wireless key board the keyboard stop responding. now i have left without an ability to work with my wireless keyboard. is there any why to reset the keyboard to default setting so it will come to live again..
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Jun 26, 2009
I just got a generic usb keyboard to use with my mbp as schoolwork is taking its toll on the keys and I wouldn't mind preserving it a little better. This keyboard is the dynex from bbuy that's labeled in windows crap but was cheap and works fine on the mac. Unfortunately, everytime the mbp comes out of sleep, the keyboard is unresponsive and i have to set it up again in settings.
Just hoping there's a simple fix and that it's not terminal
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Jun 20, 2012
Quicklook has stopped workingon my MacBook Pro OS 10.6.8. Pressing the space bar on a file yields nothing. Is there a way to update or reset it so it starts working again?
Info:
MacBook Pro (17-inch Mid 2009), Mac OS X (10.6.8)
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Jul 26, 2009
I just bought the new 13 inch Macbook Pro. However, at the time the keyboard worked, until I used Migration Assistant and transferred all my data from my old 13 inch plastic Macbook over the network. Now, my mouse works on my macbook, but not my keyboard, so I need to plug an external keyboard to make it work. It also freezes my whole mac if I try typing something into the URL bar on Safari using the internal keyboard.
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Mar 19, 2012
About ten minutes ago, I noticed that whenever I'd type something, the "y" key would start randomly inputting in the middle of the text. I walked away from the computer to put something away and I saw that the "y" key was pressed multiple times. It looked like this: "So today I went to the yyyyyyyyyy" Soon after, the "m" key started to fail, then the "u", the "j" and now the "7". Sometimes if I press them repeatedly, symbols will come up, or if I press the "m" key, it will type " cxkv." This is a MacBook Pro, the smallest one, bought December of 2011 as a Christmas gift.
Info:
MacBook Pro, iOS 5.0.1
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Dec 30, 2008
I recently installed the firmware update for my MacBook and when I restarted the keyboard and mouse were both unresponsive. Even my USB wireless mouse wouldn't work. I am probably going to take it into an Apple Store tomorrow. Oh, and also I booted Windows and my trackpad and keyboard are working fine (How I'm writing this now). Being the retard I am I guess I might have held the power button down. I tried taking the battery out and holding the power key for 10 secs - no use. I tried turning the MacBook on and holding down select+command+P+R (constant boot) - no use.
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Sep 21, 2010
My roommate spilled wd 40 on my keyboard and now some of the lights don't work. If I want to fix this issue, what do I have to replace. I searched threads and some people say just the keyboard and some people say keyboard and upper case. So what exactly do I need to replace?
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Oct 19, 2010
About a month ago, I accidentally spilled water all over my MacBook's keyboard, the mac was turned on, and I notices the keyboard wasn't working correctly; one time before that, I was taking a bath and I had my macbook in the bathroom for music, when I went out and tried to use it, the letter "p" on the keyboard wasn't working correctly, I just turned it off and a couple hours after it was working perfectly!
So I did the same thing this time, let it dry for some hours, and it didn't worked, then let it dry for several days and it still doesn't work! So I removed some keys and try to clean the keyboard with comp air and it didn't worked still. I want to know if there's a way i could log in to my macbook without having to type in the password, like using a remote keyboard or something, please, i love my macbook and i really need to use it for homework! (I study high school and need to record edit, etc music,videos and pics!)
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Nov 9, 2009
My wife's macbook air (rev. A) just developed this weird problem. She is putting MBA into sleep mode on battery, and the next time when MBA wakes up from sleep mode, the trackpad and keyboard does not work at all. She restarted the MBA and nothing has changed. Luckily the logitech bluetooth mouse and the usb port is still working. We are running OSX leopard dual boot with Vista ultimate 32 bits using bootcamp. But because the "option" key is not working, we don't know how to boot into windows. It is only 8 month old and we have bought the three year apple care. However, she is in China now, I am not sure if the warranty service there is as good.
What do your guys think the problem might be and what should I do about it? She don't have a superdrive with her and if we want to re-install OS, we don't want to lose the windows partition.
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Jan 4, 2010
Yesterday i was chatting on Adium !! then the keyboard stopped "working" or typing anything the CAPS lock not responding ! tried to use the trackpad but it's not responding too ... i use my MBA every day .. So ... i found out the problem is not with the hardware it's in the software and the only way to solve this is by reinstalling the Osx or something like that ... but how the hell am suppose to run the Osx dvd without clicking the (Alt) or the (c) cuz the keyboard is not working .... ooh ya y usb is still working am typing this from my usb keyboard (yes i tried using it with the installation) but it's not working .
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Mar 16, 2010
I have a Macbook Pro 15" 2.4 GHz, 3 GB 667, running 10.6.2. Last week my keyboard started acting up, the first thing to go was the "M" key, the key would "work when it wanted to" so to say. This was a little frustrating, but it would come around after typing around the key (on the keys near the M) and I could complete my work. Just one day later the "T" key started to act up at the same time, and shortly after that the entire 5tgb row was working "on and off". I bought a replacement keyboard and carefully installed the keyboard. For 2 days the keyboard worked without a hitch, but now my problem is back, the M key no longer has any issues, however the 5tgb row is starting to work less and less. I want to think this is some sort of connection issue from what I am reading, however it is a "heat" issue as well.
The keyboard will work fine for the first 10 min the computer is on, and then it slowly starts to fade away on me working "on and off" or as it wants to. I have read as much as I could on the internet, however most people I found with problems were due to spilling etc. I have not spilled any liquid on the machine. One thing that I will note is that the motherboard was replaces about 4 months ago by a company that I have had very good luck with, iresq, they had the board replaced because the problem was a known issue with something in the machine, I didn't ask many questions because they got it done for the cost of shipping. Does anyone have any suggestions or has anyone got any idea's for what to test or replace on the machine to get it working correctly? I am at a loss as if it is a connection issue I would believe the mother board would have to be tampered with.
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Feb 21, 2012
My cat slept on my MacBook last night and now the keyboard isn't working properly ... Some keys don't do anything at all and some keys do things they shouldn't... Any clues on how to fix this? I called the apple support line and we don't think it was anything to do with the settings in 'universal settings'. I'm not sure what else to do and this is one time I do wish I had a man in the house?! Or at least someone else who has half a clue! I rely haven't had many problems with my MacBook 'till now. I'm operating on Mac os x 10.6.8Â Also, 2 cats free to good home. Or anyhome, it doesn't even need to be 'good'! Â
Info:
MacBook, Mac OS X (10.6.8), Late 2008 macbook
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Feb 23, 2012
I have a MBP on OS X version 10.6.8, the mid-2009 model. The problem: I can't get my keyboard to light up. When I press on the F5 and F6 button I see the image of the keyboard light pop up on the screen but it has a line through it telling me I can't do it. These feature worked a couple days ago, and I didn't change any settings since then. I have tried everything. I made sure the settings were right and reset them. I have tried to update my software which told me I was up to date. I have put my laptop in a pitch black room. I have covered the sensors. I have done an SMC reset as well as a PRAM reset. None of these things worked. I did download the LabTick app, which then I was able to light up my keyboard but I don't want to have to use a 3rd party application. I would like to have my keyboard adjust automatically. I have uninstalled LabTick.
Info:
MacBook Pro, Mac OS X (10.6.8)
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Mar 29, 2012
My Macbook pro keyboard backlight not working since the first day I bought. F5 & F6 keys are working but the light didn't turn on... Is there any setting to change or?
Info:
Mac Pro, iOS 5.1
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Mar 30, 2012
how to get my backlit keyboard to work? all of a sudden it quit working...i checked my keyboard preference and the checkbox to automatically illuminate keyboard in low light is checked..
Info:
MacBook, Mac OS X (10.7.3)
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Apr 20, 2012
Earlier I cleaned my Macbook keyboard with a wet wipe, brushed over the keys (pressing them down whilst doing so). Firstly when I went to go back to using my MacBook the trackpad at first decided to use right click only functions, after a bit I managed to get this working fully again. However the keyboard did nothing but work a bit but the keys not doing the functions they were assigned to do. So I rebooted and tried to login but couldn't because the keyboard wasn't functioning resulting in me having to get a USB keyboard to sign in. For a while the caps lock light worked, but now has completely died and doesn't work even when pressed on the USB keyboard. The keyboard is still active as occasionally when I go to try and use it for example a key that doesn't actually control the brightness ends up controlling the brightness? Â
I've run diagnostic checks and it's all been passed. Absolutely no idea what's going on? If I have to reinstall Lion i'm more than happy to do so but i'd rather not if I don't have to? Perhaps I damaged the keyboard itself when going through all the keys pressing them down? Although it's pretty unlikely the liquid from a wet wipe could get in right?
Info:
Macbook
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Jun 3, 2012
My keyboard backlihgting is not working
Info:
iPhone 4S, iOS 5.1
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Jun 7, 2012
I'm trying to get the hash key on my UK MacBookPro (Lion 10. 7. 4), unfortunately, the standard alt + 3 keyboard shortcut is not working. Whenever I hold down the combination, nothing happens. The same occurs if I was to press alt + 2-7. Oddly I can get the special characters for alt + 1, 8, 9, and 0. I've tried resetting the keyboard, with no avail. When I use the character viewer, the hashtag is above the 3.Â
Info:
MacBook Pro, Mac OS X (10.7.4)
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Jun 26, 2014
I have a macbook air which trackpad and keyboard doesn't work.
I have searched the forums and tried the most. Here is a list SMC-ResetPRAM-resetCompletely Clean install of 10.9.3 (ongoing)Repaired permissionsChecked if trackpad settings were wrongClose-Open lid to see if that did the trick I have maybe forgotten something, but as you can see I have tried a lot.It all began after the computer being on for over 1 day.When in the login area the OS tells me that no keyboard was found after like 2-3 minutes. Other external devices works just fine. The funny thing is however, the keyboard works when starting up. It's possible to do commands, and if I hold option down to select a start disk the keyboard works here (I can use the arrows to select a startdisc), and when the computer is asleep I can wake it up by pressing the trackpad. So..
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