My Macbook Pro CD drive is not functioning properly. What do I bring when I go to drop it off at the Apple Store to get fixed. Also, how long would you estimate this fix to take? If it cannot be repaired would Apple replace the computer? I have had this computer for under a year and I have purchased the Apple Protection Plan.
Info:
Mac Pro, Mac OS X (10.6.8)
So a few months back my old mac mini decided to crap out on me and I was computer-less for those few months. Since my money situation isnt too good right now (unemployed, live at my grandmas and my dad supports me. Im 21 btw) I didnt bother getting it fixed until recently. Keep in mind the computer is out of warranty and I dont have Apple Care. So I eventually took it to the apple store and they said the logic board was fried and possibly the ram. They quoted me at $317 for a new logic board. I told them I'll give it a wait because I cant afford it. So a few weeks later I decide to go back and ask if I can get it done for a cheaper price. They told me they can do it for $217 with just the logic board replaced and if it needs ram they will tell me. They end up calling me telling me to pic it up and that the price is $377. I told them no, they told me they'll do it for 217. She tells me they had to replace the ram as well and thats why the price was higher. So I told her that as long as the computer still works with the old ram just put back the old ram and Ill pay the $217....
So I get a call back today saying I can pick it up. I ask them just to make sure how much the price was. She says no charge. So im of course confused and ask to speak to the person who repaired it. She tells me that since mac mini's are hard to open and shouldnt be opened a bunch of times that they just left it with the new logic board and ram and decided to do it for free given the small hassle I had with them. I couldnt believe it! It was a $377 dollar job and they just let it slide.
Does anyone think Apple will ever reincarnate the Macbook, or has the Macbook air taken over for good as Apple's main, relatively-low-priced laptop?
View 1 Replies View RelatedApps that have been closed with the X checkbox. Are they gone forever? I thought they were just hidden and could be brought back. I can't seem to find a way to do that. The problem started because the App Store says I have an app installed when it's not in my Applications folder. Where is it looking to see if an app is installed? There are no receipts I could find.
is there any sensible way to order App Store purchases aside from purchase date, which seems the least useful.
I sent an email to Steve Jobs about my yellow tint 21.5 iMac issues (three exchanges, all affected, resulting in a refund). I got a call from Dena at Executive Care within 24 hours.
She said they are aware of the problem and do not know how widespread it is. According to Dena, the issue is not resolved and that ordering a new iMac will not result in a fixed display.
She said the engineers are working on it now and they are not sure if it's hardware (most likely) or software related. Further Apple stores cannot do repairs because they haven't determined what the issue is.
My husband's computers use Tiger and Leopard (10.5.8) to access his email on the Mail program. His mail is from Comcast and uses the Comcast server, not apple or iCloud. His mail suddenly stopped working a couple of days ago.....as it did on one of my machines that still uses Tiger. He had not done any updates that could have broken the software. He does not have iCloud except on his phone and he doesn't even have a .mac address. There is no reason for the comcast server to not be able to be accessed by Mail app. He did finally update everything that needed it and it still does not work. Why would Apple's change over to iCloud break email access from other servers and how can we fix it. He really doesn't want to do his mail on Comcast's web site as it's slow and awkward.
Info:
MacBook Pro, Mac OS X (10.6.8)
I reside in Spain and I've recently opened a joint account with a US resident here in Los Angeles at Charles Schwab bank.The financial consultant told us it's possible to deposit checks into schwab account through an app for iphone [URL]I've tried to download but it appears the following window: "your application has not been able to complete" and "The article you requested is not available at this time in Spanish Store, but is available in the U.S. Store. Click Change Store to view this article". If I click to change the Store from the Spanish to the American store, I have to fill the data but my ID apple is not working on the "foreign" store. What can I do? Is there a way to buy / download items from a different Itunes stores?
Info:
iPhone 4S, iOS 5.1
All of a sudden a notification badge has appeared on the Apple Store icon on my MacBook Pro dock. While it seems there is an update for an app that I once downloaded, there is no indication as to how I can download the update.
Info:
MacBook
Pro, Mac OS X (10.6.8)
New iPad can't connect to itunes
Info:iPad, iOS 5.1, New iPad can't connect to apps stor
I just bought a $10 iTunes card and I want to by iMovie from the Mac App Store. (which brings my balance to $16.48) My problem is whenever I try to buy this product I'm sent to the billing page. I don't have a credit card so I select "none" and try to purchase iMovie again. But it just sends me back to the billing page. I don't want to buy another card in order to redeem something on the billing page so what do I do?
Info:
Macbook White 13" spring 2010, Mac OS X (10.4.6)
i just wanted to simply get the updated free Facebook App on my ipod, i dont have a credit card so it wont let me review my apple ID...is there anything else i can do?
View 2 Replies View RelatedUsing an existing Apple ID with the iTunes Store and Mac App Store
Info:
iPhone 4S, No
How do I get Apple to return the paid version of a certain app back to the App store? The free limited version is still available but the paid version with more features has been removed. I know people who want to get this app and cannot. It is Word Play Online and has a very loyal following with over 50,000 names playing and yet is gone from the App Store. How can I find out where it went?
Info:
iPad 2, iOS 5.1.1
When I switched to ICloud I thought my Apple ID and password would work for Apple store. It turns out they have a different Apple ID at the Apple store with a diferent password that I do not remember. HOw can I make the ICloud Apple ID and password work for all other platforms?
Info:
iMac, Mac OS X (10.7.4), 2.4 Ghz Intel Core 2 Duo
My trackpad chooses when it wants to work. The multi-touch works fine , but t sometimes takes like 5+ clicks for anything to register. This is in Windows and Mac osx.
View 6 Replies View RelatedCan I use my MacBook Air with Apple TV
View 1 Replies View Relatedwhat does this mean This Apple ID has not yet been used with the iTunes Store.
Info:
MacBook Pro, Mac OS X (10.7.3)
If I buy a MacBook Pro from Microcenter or somewhere else, can I go to an Apple store and buy AppleCare and use it for the MacBook?
View 2 Replies View RelatedHas anyone bought a refurbished from the apple store? If so have u had any problems with it?
View 16 Replies View RelatedI am trying to restore my MacBook Pro to its factory settings.All data were erased and tried to reinstall the Lion.When my apple ID and password were entered, the following message came out: "This Apple ID has not yet been used in iTune Store"
Then, I was not allowed to reinstall the Lion. Yes, I did not buy anything from the iTune Store. How can I reinstall the Lion.
Info:
Mac Pro, Mac OS X (10.6.8)
so I have a mid 2010 2.66 i7 MBP, and the hard drive failed today (I have it back up running off an external HD). I called Applecare and Apple all but demanded I drive 3+ hours to an Apple store to get it looked at.Spending a day driving and at an Apple store is not in the cards.I asked they just ship me a new HDD and I'll put it in, but they don't want to do that.I will have to ship the laptop back to ??? and wait until they send it back.Is this common?I have used Applecare before with a new MBP years ago and they just shipped me a replacement.This MBP is near my replacement cycle, but I'm not ready yet.
View 8 Replies View RelatedHow do I change my apple id which I used first time for login to app store?
Info:
MacBook Air
My Mac Book Pro screen has these two white blobs on it and they wont clean off so they have to be premanate, I think i recall placing my foot on it while it was closed on the ground. Did really step on it hard but has to be the only reason why this is happening.
View 4 Replies View RelatedDoes anyone know if you can upgrade say the hard disk of a base level macbook pro (13 inch i'm looking at) AT the apple store? I guess to illustrate my point - I'm looking at the baseline 13 inch macbook pro and I wanted to upgrade the hard drive from the 160 gb - maybe the 300 or 500 gb hard drive. Because I'm only stopping by for a day I wanted to buy one on the spot (thus getting it at an apple store rather than buying it online).
View 5 Replies View RelatedCan you call an Apple Store and purchase something that they will hold for you when you come in? I wanted to pick up a macbook pro today but it's an hour drive and want to make sure it's available at that configuration. Also do they need to see the credit card used? It's a corporate card that I don't physically have on me.
View 6 Replies View RelatedI was wondering if I took my macbook pro to an Apple store along with the third party ram if they would install it for me. I wouldn't mind having to pay 50$ to get them to install it. Do you think they would install third party ram at all?
View 5 Replies View RelatedI'm looking to get applecare on my 13" MBP.
It's so much cheaper to get it on ebay. Is this a good way to go? Or should I go through Apple? thoughts?
I have a macbook 2.4 alu (Late 2008) and Installed linux as soon as I got it.(I just like the cases). Anyway I know that you need to use apple update in osx to update the firmware. I can't dual boot because my HD is MBR. I thought of 2 ways.
A. Install OSX onto a usb device (Cost 30-40 bucks for usb)
B. Take to apple store, Maybe they can do it.
I can't dual boot because my HD is MBR. I heard the new firmware updates stop a lot of issues.
After the midnight update, now when I go to buy any of the Macbook Pros (the 'Select' button) I get "The page you're looking for can't be found." Everything else seems to work.
I have purchased numerous films to watch via apple TV (original model), only to find that I am now out of disc space. I have a time capsule, but how can I store the movies yet access them on apple tv?
Info:
MacBook Pro, Mac OS X (10.7.2)
